Problem with blackberry

I try to download the application world from the link sent to me it says ,"Sorry, your session has expired.Please close all brower windows andthen return to the welcom page to start again." PLEASE HELP !!!

I suppose there will be some problem with the link itself, better u try to download it from the app world on your BB & see if it shoots you the same message, according to me it should not. If it does then there is something wrong with your BB email password, go & re-enter the password on the BB email account. Good luck ..

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  • Why does my aol mail not sync properly with the Droid Razr? Never had the problem with blackberry but now I deal with a great deal of spam & duplicating tasks

    Why does my aol mail not sync properly with the Droid Razr? Never had the problem with blackberry but now I deal with a great deal of spam & duplicating tasks

    This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
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  • TO BLACKBERRY- YOU HAVE A PROBLEM WITH BLACKBERRY WORLD NOT ACCEPTING CREDIT CARDS

    HI, I AM AN OWNER OF A BLACKBERRY Q10 AND A LOYAL BLACKBERRY USER SINCE THE 8800 SERIES BLACKBERRY CURVES.   THERE IS SOME TYPE OF PROBLEM WITH BLACKBERRY WORLD.  I AM CURRENTLY RUNNING 10.3.2.556.  UNTIL LAST THURSDAY BLACKBERRY APP WORLD WORKED WITH MY CREDIT CARD.  THEN ALL OF A SUDDEN IT JUST STOPPED.  SAYING THAT THERE WAS A PROBLEM WITH THE TRANSACTION AND TO TRY AGAIN LATER.  NOW I CANNOT USE MY CREDIT CARD AT ALL.   I AM POSTING THIS IN MULTIPLE FORUM BECAUSE I AM NOT THE ONLY ONE HAVING THIS ISSUE.  I HAVE RECENTLY POSTED THIS PROBLEM ON CRACKBERRY.COM AND OTHERS ARE HAVING THE SAME PROBLEM. http://forums.crackberry.com/ask-question-f432/why-blackberry-world-will-not-let-me-purchase-apps-when-working-before-1032609/?mn_qa=1#post11839564 AND IF YOU LOOK ON THIS SITE AND CRACKBERRY FURTHER YOU WILL SEE OTHERS ARE HAVING SIMILAR ISSUES.  I HAVE ALREADY TRIED TO GO ONTO THE BLACKBERRY APP SITE ON MY COMPUTER BUT NOW THERE IS NO OPTION TO CHANGE THE PAYMENT OPTIONS THERE ANY MORE.   WHAT IS THIS.  WHY IS IT HAPPENING??????  CAN YOU PLEASE LOOK INTO THIS PLEASE WHOMEVER FROM BLACKBERRY SEES THIS POST.    SINCE THERE IS NO NUMBER TO CALL FOR HELP ABOUT THIS I AM POSTING HERE UNTIL SOME TYPE OF BLACKBERRY PERSON ANWERS.   I AM ALSO GOING TO TRY AND POST THIS IN THE FORUMS FOR Q10, CLASSIC, PASSPORT, LEAP, ETC., SO SOMEBODY CAN HELP US.  SOME PEOPLE SAY IT HAS BEEN GOING ON FOR MONTHS ON THEIR ACCOUNT AND NOTHING HAS BEEN DONE.  HELP US PLEASE.  THANK YOU.  

    I have the same problem today. Suddenly Appworld stopped accepting my AMEX credit card. I called AMEX and they told me that all is notmal from their sied and that they did authorize transactions. However, Approwld says that credit card cannot be accepted. WHAT A MESS!!! And there is NO EMAIL or phone number to contact regarding this problem which is quite RIDICULOUS !!!

  • TO BLACKBERRY-YOU HAVE A PROBLEM WITH BLACKBERRY APP WORLD NOT ACCEPTING CREDIT CARDS

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    Hello andreabn90
    If you can't remember your security questions go to  Express Lane.
    select iTunes from the list, then iTunes store.        On the next screen select account Management.          There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
    You should get an eMail reply over the next 24 hours.

  • Serious problem with blackberry 9300 Curve handset and denial from BB to replace the same, under warranty.

    Dear Blackberry Authorities,
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    Model: RDA71UW
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    I am service class person and i get occupied with my work at office in the day hours and doesn’t have time to go to the service centre of blackberry every time the problem occurs, as there are only one service centre available in Delhi at Lajpat Nagar.The service centre is about 20 Kilometers away from the area my office is situated, I managed to keep the phone running by switching off and switching on after one or two minutes, every time the problem occurs but in the first week of last month ,when the problem started continuing  after  switching off and switching on also ,I was bound to go to service centre at noida since it is close to my place (about 14 Km) in comparison of Lajpat nagar at new delhi,the service engineer at blackberry service centre saw my phone and said there is some software problem which can be rectified by reinstalling the software, and there are some hardware problem also (some keys on the keypad is not et. all working) ,for which i have to surrender my phone to them and they will send it to the Blackberry Office (they did not give address) and it would take 15 days  at least ,thus since I had no back up phone and my each and every contact no. was there in phone it was difficult for me to give them handset at that time ,so I requested them to rectify the software problem by re installing the same.
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    On the keypad if some key are not working that is a hardware problem which was there in the handset and it has no connection with the moisture.
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    Best Regards
    Asim
    Edit: Personal information removed. At no time should you provide any personal information to any other community member. Please review the Community Terms & Conditions and Support Community Guidelines for additional information.

    dubem747 wrote:
    It looks like your phone has a some virus, use your computer to scan and remove it.
    not possible for it to have a virus and a PC would not know how to scan the OS as its protected
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
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  • Multiple Problems with BlackBerry Curve 9300

    Hi everyone
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    OS version: v5.0.0.846 (Bundle 1440, Platform 6.3.0.39)
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    Thank You
    Karen 

    Hello, me too have the same problem with my phone.
    Model: BB 9300 (3G, Wi-Fi)
    OS: v5.0.0.977 ( Bundle 1602, Platform 6.3.0.63)
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  • Sync problem with Blackberry Desktop Software for Mac

    Can someone help. I have synchronization problem with my contact in the Outlook for Mac using blackberry desktop software for mac. Seems all details in my blackberry handheld contact got synchronized, but not email addresses (so all names, jobs, companies, work phone, mobile - all got synchronized, but not email addresses). All data is in my handheld. I wish I could just "replace" (not merge/sync) outlook contact with all contact in the handheld but seems there is no option to do that. Let me know please if someone has similar experience and has found out solution. Thanks!

    Can someone help. I have synchronization problem with my contact in the Outlook for Mac using blackberry desktop software for mac. Seems all details in my blackberry handheld contact got synchronized, but not email addresses (so all names, jobs, companies, work phone, mobile - all got synchronized, but not email addresses). All data is in my handheld. I wish I could just "replace" (not merge/sync) outlook contact with all contact in the handheld but seems there is no option to do that. Let me know please if someone has similar experience and has found out solution. Thanks!

  • Hi from belgium a problem with blackberry 8520

    help please blackberry 8520
    hi
    i have ablckberry 8520.
    Version: 4.6.1.296 .
    i use it to navigate in internet every thing is ok.
    but i have a problem with a site of advertising that i always use it ;
    http://www.vivastreet.be/
    I CANT LOGIN IN THIS SITE.
    CAN YOU HELP ME.
    i creat a new account for you if you want to test it your self .
    so you can try log in your self.
    log in :
    [email protected]
    pass word :
    1111111111
    thanks.
    [removed personal information]
    Salut
    J'ai recu le ablckberry 8520 avec l abonnement.
    Version: 4.6.1.296.
    Je l'utilise pour naviguer sur Internet tout est ok.
    mais j'ai un problème avec un site que j'ai utilise depuis toujours;
    http://www.vivastreet.be/
    Je arrive pas a connecte sur ce site.
    Pouvez-vous m'aider.
    jai cree un nouveau compte pour vous si vous voulez le tester vous-même.
    login :
    [email protected]
    un mot de passe:
    1111111111
    Merci.
    [removed personal information]

    Hiya!
     Personally, I havent seen this so it may be isolated to your device.
     Your best bet for warranty is to call your carrier.
    It very well could be classified as physical damage and void your warranty. Or they may classify it as "manufacturer defect" and replace it.
    Its hard to say as carrier's policys are different
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  • Massive problems with BlackBerry ID/BIS/App World after provider switch

    Hi,
    I recently switched providers and got a bunch of different problems since then. The old provider deleted my BIS account, which of course also disabled the push mail functionality on my BlackBerry. I tried to register a new account with my new provider, which didn't work for unknown reasons. After several calls to my new providers hotline they finally suggested to reset my BB to factory default and try registering again. After the reset, pretty much the very first thing I was prompted with was the BlackBerry ID login. I used my old login and right after that, in the mail setup dialog, got the error again that there's a problem with the applications server and I can't create or login with a BIS account. I wondered how it could know my BIS account, so I did another factory reset and this time created a new BlackBerry ID. This time everything went fine, the new BIS account was created within seconds and a test mail was delivery to my device immediately. I was pretty happy, until I noticed that I couldn't restore all my data from BlackBerry Protect because of the new BlackBerry ID. Also all my apps were gone from App World, which is linked to the BlackBerry ID as well. So what I'm wondering now is
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    Solved!
    Go to Solution.

    I have no insight into if the carrier you are using should or should not be on that list. All I have is what you reported (that they can't escalate) coupled with that list...which leads me to conclude that they are not a fully authorized BB carrier. They would seem to be somehow affiliated though, since indeed you were able to set up BIS services with them. But, I do know of other carriers that are not listed...and as I recall they are something of a sub to a fully authorized carrier, and somehow provide services through that other carrier (who has the formal contract with RIM). I'm really guessing here as I have absolutely no insight into anything authoritative on this matter.
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    In your case, this could get quite messy. All too often, a service related issue is ignored by the carrier if they discover that they also did not originally sell the device to the end user (if they sold both the device and service, they would be responsible for all support for everything). They have a sad tendency to "blame the device" when it's really a service issue, and ignore the plea from the end user. Despicable, yes...but it happens all too often. And it get's worse...the device support entity will often likewise blame the service entity. The sad part of this bad scenario is that it's the end user who is left out in the cold with no service nor support from anyone that will actually aid their situation. Hopefully, this really poor outcome happens only rarely...but I know 100% (from reports on this forum) that it does happen more than 0%. I hope it does not come to pass for you, but I thought I'd warn you about it just in case so that you can be prepared for it.
    All in all, I think what I'd suggest is that you press 1udn1 for support and escalation on this. Get them to tell you why they have no escalation path since, as far as you understand, they are 100% responsible for all of your service-related support, and that is exactly what this situation is, and they need to resolve it for you one way or another. Escalate with them to managers with them...the front line folks you reach likely won't have any authority to do anything "off script"...and you'll likely need that. Stress to them that you PAY THEM for your services and service-related support...and right now they are delivering neither to you, yet you continue to PAY THEM. Get them to reveal why they have no escalation capability...and see if they will reveal that they are sub to another carrier who does have that capability, and see if you can escalate that way.
    You also may want to contact your former carrier...perhaps they did not fully release something related to your BB/BIS account, and that is what is preventing it from migrating to your new device? It is quite normal to migrate a BIS account from device to device (15 in one year, as I recall), so that one can retain their AW purchase records and such. This holds true crossing carriers...indeed, I've had one BIS account for years, and it started on one carrier and is now on a different one, and all my things are properly intact. Something is wrong "inside" preventing yours from doing so, and that needs attention "inside" to resolve for you.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Problems with Blackberry protect

    Hello Blackberry community,
    Recently I had my Blackberry Bold stolen so I said "No problem, Blackberry protect will take care of all my stuff". "Its in the cloud". But today when I did the blackberry protect recovery in my brand new Q10 I realized that I only have 31 contacts now! Almost all of my contacts are GONE! Does anyone knows what might have happened with the rest of my contacts? I don't understand how the Blackberry protect weekly backups that I had set up only ended up saving a small portion of my contact list. According to the Blacberry protect website, the last Backup was on August 5, 2014. My cell phone was stolen on August 12, so the backup should be up to date. But its not. Is there a problem using Blackberry protect to migrate from Blackberry 7 to Blackberry 10? Any indication as to what is happening with my contacts will be greatly appreciated.
    Regards
    Solved!
    Go to Solution.

    Hello there, more likely them 31 contacts are from an really old backup, and all your contacts are now synced wireless with your email. That's why you don't have them in a BlackBerry protect back up.
    Did you set up your email yet? What is it, Gmail, outlook?
    Blackberry! Here, now, forever!

  • Problems with Blackberry Curve GPS

    I am having problems with the GPS feature on my Blackberry Curve. Whenever I start the GPS function on Maps, all it shows is "searching for satellites. Everything is set correctly and it still doesn't do anything. I do a battery pull, then it works fine for a little bit and after awhile, it crashes again.
    I shouldn't have to do a battery pull every time I need to use this feature. Anyone have any tips on how to correct this?

    When having issues with the Vz Navigator on your Blackberry, you may need to check the application settings. Listed below are steps to ensure  your settings are correct. 
    Device Software Version 5.x
    From the Home screen, press the Menu button.
    Select Options.
    Select Advanced Options.
    Select GPS.
    Select the current setting in the GPS Data Source field.
    Select Device GPS.
    Select the current setting in the GPS Services field.
    Select one of the following settings:
    Location On
    GPS enabled
    E911 Only
    GPS disabled
    Select the current setting in the Location Aiding field.
    Select one of the following settings:
    Enabled
    Disabled
    Disabled While Roaming
    Press the Menu button then select Save.
      Additionally, you may want to update the vz navigator application on your device. I have listed steps below. 
    From the VZ Navigator home screen, press the Menu button.
    If presented with the Update screen, proceed to step 5.
    Select Preferences
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    Select Check for Updates.
    Select Accept.
    Select Click Here to Download VZ Navigator.
    Ensure Set Application Permissions is checked then select Download.
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    If presented, select Reboot Now / Reboot Later.
    The installed application cannot be accessed until the device has rebooted.
    Lastly, updating your phone to the network is also recommended once a month. This is called a PRL update and I have listed the steps below:
    To update the PRL:
    Power on the phone within the Verizon wireless coverage area.  
    Dial *228 then press SEND (this call is airtime free and may take up to 2 minutes).
    When prompted, press 2 for the option to update the PRL.
    Once completed, a confirmation message will appear to informing that the phone has been re-programmed with the new PRL.
    Press End to terminate the call.
    Power cycle the phone to complete the update.
    KinquanaH_VZw

  • Problems with blackberry messenger

    im having problems with my blackberry messenger. Certain contacts on my bbm couldnt send messages to me it just came up as a red cross, so i deleted them and tried adding them again and now it just keeps saying pending. I cant add them and they cant add me. I wiped my phone and i had an email account set up on it so i could restore my contact list but now im having problems with that too.

    janette21 wrote:
    Hi I have been having problems with my internet and bbm I phoned my network and they told me different steps but none worked they then told me blackberry have my details and it will get fixed but its still not working can you help? X
    Hi and Welcome to the Community!
    That post is a tad bit confusing, especially lacking adequate punctuation to understand where your sentence breaks are. But, if I am interpreting it correctly, then your carrier already has escalated your case up to BlackBerry and you are waiting to hear back for status. Is that correct? If so, then until you hear back, you should have no expectation of functionality anyway. I suggest you either continue to wait or ring them back up and ask for status.
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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