Problem with buying Skype credit.

I have tried to buy Skype credit several times, but no success. Everytime after I clicked the Continue button to make the purchase, it went to the page showing Loading and being frozen there.
Any help would be appreciated.

mara.cze wrote:
Hi,the only thing I need,is someone who works by Skype company. I have problem with buying the skype credit and I sent it wrong. Please dont answer or dont ask what is wrong. I need someone from skype who I can call to. This is incredible,that this big company like skype doesnt have an operator who I can talk to. Or if they have,why is it so hard to find a concact to them ?
So please I want only contact to a skype worker,thank you. The best will be,if the contact is his skype nick name,I dont want call from my handy for money. Please,tell me that its possible,im getting mad. Ive spent my time on the PC 2 hours to look for someone and I didnt find anyone. And it is so simple thing. Thank you,Marek
I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
at the moment, they are only offering email and live chat support (for premium/selected members). Support via phone is not yet available.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Similar Messages

I have problem with my skype credit

somebody extracharge $60 from my acount

Hello and welcome to the Skype Community!
Your account shows that you were debited with the Ukraine 400 mins 1 month recurring Subscription @$49.99 and 2x$10 credit automatic top ups all on 09/02/14 - total - $69.99. The charge for Ukraine 400 mins 1 month may be incorrect as it shows on the Skype price list at $28.99. There may have been a recent price change. I'll check and advise.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

I have a problem with buying apps in itunes Store. When you purchase the application fails payment. Asked to update the map. I have 2 credit cards with a positive balance. In what could be the reason?

I have a problem with buying apps in itunes Store.
When you purchase the application fails payment.
Asked to update the map.
I have 2 credit cards with a positive balance.
In what could be the reason?

contact itunes support

Re: Can't buy Skype Credit

Hi Claudius,I am wondering if you can help ,I have been trying ,for weeks ,to buy more credit,I am in touch with Customer Service for the last week,and the only advice I am getting from them is to check my cookies,etc.
I have told them ,over and over,that I have done that,and more,I have used several computers,laptops and iPad,and disabled cookies and protected mode,to do this operation.
All of them stop short from transferring funds from PayPal to my Skype account,and the message I am getting is:
Something went wrong here
What that is,they will not tell me!
Now,I have done this several times this year and before,and seldom I had any problems.
I still have around $ 16 on my account,as credit.
Can you be more creative than your customer service people,that basically are giving me the standard "computerized" answer?
Right now I have no clue what is the problem that the Skype page has with accepting my payments,they have done it a number of times before,and this is just a pain in the neck,and that is an overly decent statement.
Thanks
Alberto

Same problem. When using mastercard or visa, the error is "Something went wrong there".
When using PayPal, the transaction is OK, but after that, Skype refund the money... So, the money go from my bank account immediate, and after 3-7 days go back.
My cards are OK, my PayPal is OK, but Skype refuse the payment when using credit cards and refund the payments when using PayPal. From the live chat - technical support they say that nothing is wrong with my skype account and to try after 24h... They see that skype refund the money charget with PayPal, but they can not explain why.
As I see, this issue occurs since 2012... Just do a search with Google:
"Something went wrong there" skype
Or...
Can't buy Skype credit
But, no explanation from technical support, just suggestions for change browser or the computer... or try after 24h...
I will try tomorrow again Any other suggestion?

Can't buy skype credit - An internal error occurre...

i got this error message when buying skype credit.
"An internal error occurred.
Sorry, but we were unable to start your payment. Please try again later."
any help would be appreciated.

I have a similar problem, Skype tells me everything is fine with my account but it isn't, I can't purchase additional credit and I'm running out!
I've been using Skype for longer than I care to remember all over the world, then Microsoft came along...lots of advertsing banners...lots of tinkereing which the say "will improve our experiance" (offensive text removed).
Please don't ask me to send a screen shot it will not help, what will help is putting pressure on the Microsoft (offensive text removed) to fix this problem. I've been trying to buy credit for several days now and it will not log me into the final checkout screen.

Unable to Buy Skype Credit!

I have just tried to buy Skype Credit, but the system
tells me that I have reached my monthly credit limit,
this I don't understand, I didn't know that there was
any limits on purchases.
This block is from Skype, I have tried 2 different cards
and also PayPal, everyone was rejected.
I really need to call Bolivia every day and now I am
unable to do so.
How can I get this block removed?
Mike.

Please check the link below for possible answers-
https://support.skype.com/en/faq/FA417/i-m-having-a-problem-placing-an-order
However, if the issue you are experiencing does not fall under any of the categories mentioned, or if in case you need further assistance or instructions, you can also contact customer service. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Can no longer buy skype credit in Canadian Dollars...

I bought my computer 4 years ago in China. Over there, I paid using my former Chinese bank account.
18 months ago I returned to Canada and started buying skype credit using my Canadian Visa paying in CDN Dollars.
The past six months however I cannot buy credit because the payment page it switches to is the Skype China website requesting payment in RMB.
For five months I was able to use skype by turning on the auto recharge option, where my Canadian visa details are stored. Last month, however, the skype system recharged 14 CDN Dollars, but at the same time cancelled the auto recharge. Now, the system does not let me start up the auto recharge.
On my skype account page on the top right I see the skype China payment company's logo. Clicking the logo, a sign appears saying: "This company gives you more payment options." (in English) My Visa credit card is valid and not part of the problem. What is the problem?

Hello,
please contact Skype customer service who will de-link your account from the Chinese website.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

I have problem with buy in my visa

hello
i have problem with buy
if i want buy show me this massge
( your purchase could not be completed )
for assistance, contact itunes support at www.apple.com

Click here and ask the iTunes Store staff for assistance. There are many reasons that message might appear, and only they can say what the exact one is.
(125655)

I have problem with buying in games , I got the massage that the purchased can not be completed , please contact iTunes support.. I need help for my case please

I have problem with buying in games , I got the massage that the purchased can not be completed , please contact iTunes support.. I need help for my case please

http://www.apple.com/support/itunes/contact/

I have problem with buying from iTunes Store

I have problem with buying from iTunes ??!!
I've put all of my info cards
What can i do ?!

Are you trying to spam the forum with 6 the same posts?
Please give more details of your problem and answer the question below:
Is the app available in your country?
Are you using the App Store for your country?

I need to buy skype credit ,,how?

How can i buy skype credit or subscribe, am new to to skype

Dupe.Daramola wrote:
How can i buy skype credit or subscribe, am new to to skype
Hello and welcome to the Skype Community. Here are the links you require:
Skype subscription Buy Skype credit
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Having problem with buying apps.... Recently upgraded to iOS 6

Having problem with buying apps.... Get a error msg stating that I am logged in Egyptian store, and need to log in Emirates(UAE) store!!! But I am currently in UAE... This started after I upgraded to iOS 6

Found a solution from one of the community posts
One needs to go to the apps store --> select featured apps --> go to bottom of the screen and select your apple id tab --> on the pop up screen select 'view apple id' --> go to region and change to appropriate region.... Cheers

Trying to buy Skype credit but it wants me to pay ...

I'm trying to buy Skype credit, but every time I click on the link to buy skype credit, it takes me to a ".tw" page and only gives me the option of buying skype credit in TWD. I'm living in the U.S., and I've changed every single location/address setting I could find to reflect that, but Skype still thinks I'm in Taiwan and requires me to enter in Taiwan-related information that I do not have. How can I fix this?

curiousskyper wrote:
Skype still thinks I'm in Taiwan and requires me to enter in Taiwan-related information that I do not have. How can I fix this?
Hello and welcome to the Skype Community.
That's because you created your account in Taiwan. please contact Skype customer service and ask that your account be unlinked from our Taiwanese Partner.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Should I buy Skype credit here in Australia before...

I'm going to France, Italy and Morocco for a 6 wks holiday.
Should I purchase Skype credit here in Australia or wait and do it there? I want to be able to use my iPhone to make a few calls to landlines or mobiles if the need arises.
Are there any problems with purchasing credit overseas using an iPhone?

Buy it in the country you'll be using it in.

Problems with renewing Skype Premium.

I got a issue with my premium account, my account expire date 7th December 14. Skype attempt charge my credit card on 4th December and card was declined cause my card was changed. than I contact with skype customer service on 5th December. They advice me to change payment method and I did as well they said, buy enough credit as much I need for my yearly premium account. I contact to skype again and they assure me that all is good not to worry with is 24 hours they will deduct money from my balance it was on 5 th December. Nothing happens on that day than contact again they reply the same not to worry, contact on 7th December they reply same and reassure my premium subscription will be remain the same, buy finally on 8th December skype send me a mail that my subscription in cancel.is it fair what they did to me???
Again I contact with the one of the supervisor there and gave him all the details what we had chat with his people about my case, again he assure me to wait patiently he will do something good for me. I am waiting and waiting he giving me mail which one is use less for me. After 1 and half month later he came to the decision they will are not able to give the same subscription what they can do give me my money back. But my expection is want my service back while I am waiting for 1 and half months. At this stage I am prepareing a legal action file against skype cause there wasn't my fault and I contact to skype before finish my expire date. So why can't I back my service.
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content. A link to this post appears where the post was originally added.

Hello
Please send me a transcript of your conversation with Customer Service by Private Message.
Thank you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Problem with buying Skype credit.

Similar Messages

Maybe you are looking for