Problem with call-offs between APO and R/3 system

Hi, gurus.
We have following problem:
APO system receives DELINS idocs. They are processed correctly (status 53). But sometimes the call-offs in R/3 system are not updated. I do not know much about the underlaying process but how can I check where the problem is?
I suppose it can be caused by blocking of particular material or order or whatever in R/3 system when the call-off is being processed. But then the system should give some warning. I need to know where it could be found.
The only workaround at the moment we do is to create copies of DELINS in APO system and let them be processed.by APO and consequently by R/3 system.
Thank you.
Stano Letko

Hi Stano,
When ever IDOC fail you can trigger a workflow to the respective person through Partner profile and message type setting .(we20) as Post processing permitted agent .
Get in touch with techincal person who have idea of IDOC configuration.
Message type : DELINS
Partner number : XXX
Workflow tcode : PPOSE
Manish

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Problem with call-offs between APO and R/3 system

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