Problem with call on Skype, with Lolipop 5.1.1

Model Xperia Z2 (D6503) , what is ID ? IMEI ?

Hi There I have a Sony Xperia Z2 and after getting the last update from SONY a few days ago I started to have the same sort of issues with skype and the microphone of my headphones, so at the moment I cant use skype with my handsfree. can you please check this problem. (I have this problem only with Skype, other application dont have any issue with the microphone) Look forward to your comments. MODEL6503 14W20

Similar Messages

Hello. Having a problem with skype. i am online, all buttons work, however i can not make a video call the button simply doesnt work. Messages works. voice calls works. Please help.

Hello. Having a problem with skype. i am online, all buttons work, however i can not make a video call the button simply doesnt work. Messages works. voice calls works. Please help.

Sounds like you need to contact skype.

Continual Problems with Skype-to-Skype calls TO Sw...

Let's see if the Skype Customer Service will respond to this inquiry in a manner which indicates that they have completely read and understood the situation which I am about to explain.
Over the past 8 years, I have been regularly using Skype to call family in Switzerland. That's Skype-to-Skype, not Skype-to-phone. I have either used a modern Macintosh (OS 10.6.8, using Skype 6.15) or most recently an iPhone5 (OS 8.1.3) and the downloaded Skype App. The person with whom I have been speaking in Switzerland has been using either a modern Windows PC or iPhone5.
Each time, I can't call them, and the person over there must first call me.
Each time, I can transmit a live picture to them, but I can not receive their picture.
Oh, yes, I just tried to message Skype Customer Service about this issue, and received the following message: “500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed.”

Customer service has received your request and working on it.
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Re: Skype problems with calls (PLEASE READ)

no calling sound,trying to connect family, tried echo soud test no sound

Ceris wrote:
All my calls through Skype fail (no ringing, call fails after approximately 5 seconds). This includes calling the Echo/Sound Test Service. My skype is up to date, and I have no problems logging in. I am having the same problems on my Windows XP computer, and my Windows 7 computer. Every now and then Skype will go grey and say "connecting".
I have no problems with any other internet connection. It just started doing this today. I also canot receive any calls from anyone to my Skype account.
Help please? I've searched the message boards, but can't find any solutions.
Ceris wrote:
All my calls through Skype fail (no ringing, call fails after approximately 5 seconds). This includes calling the Echo/Sound Test Service. My skype is up to date, and I have no problems logging in. I am having the same problems on my Windows XP computer, and my Windows 7 computer. Every now and then Skype will go grey and say "connecting".
I have no problems with any other internet connection. It just started doing this today. I also canot receive any calls from anyone to my Skype account.
Help please? I've searched the message boards, but can't find any solutions.
Ceris wrote:
All my calls through Skype fail (no ringing, call fails after approximately 5 seconds). This includes calling the Echo/Sound Test Service. My skype is up to date, and I have no problems logging in. I am having the same problems on my Windows XP computer, and my Windows 7 computer. Every now and then Skype will go grey and say "connecting".
I have no problems with any other internet connection. It just started doing this today. I also canot receive any calls from anyone to my Skype account.
Help please? I've searched the message boards, but can't find any solutions.
I have checked every possible move, not able to hear faMILY AT OTHER END,pressing echo sound test no response.I have spent many hours sitting here trying to resolve this issue with no success.

Problems with Skype group calling

Skype works quite well on my iMac for calls with single individuals, and for group calls where someone else initiates the call. But I am unable to launch a group call without Skype going sideways -- all audio suddenly gets so distorted it is unusable. Anyone else experienced this or know about a fix? I am current with updates from Apple and Skype ...

Your second-hand phone may have been hacked or jailbroken before you got it. Ask the person you bought it from.

Problem with Skype calls

Since I downloaded iOS 6 when I make Skpye calls I can hear the other person but they cannot hear me..I had no problem before the download

Delete Skype and install again.
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
Note: You will not lose any data.

Problem with Skype and Wireless Networks

I have been having a problem with Airport for about 10 months. Long winded explanation follows.
Initially file transfers over wireless networks were extremely slow but this seems to have been that 10.5.2 update problem. There is a remaining issue when I use Skype on my Mac (details below) connected to a wireless network the incoming and outgoing audio drop out for 1 - 3 seconds at irregular but frequent intervals (approx every 5 - 10 seconds). This is regardless of the wireless network I am on - and that is dozens of them all over the world. Note it is voice only calls, not video. Apple has replaced the Airport card and the mother board; the OS has been reinstalled; test accounts set up but nothing fixes the problem.
At one point I had temporary relief by switching off 'Configure IPv6' in System Preferences/Network/Airport/TCP/IP. This worked for a month or so but now the problem is back as before.
All other aspects of wireless activity are fine. Wireless firmware is 1.4.4.
I have worn out my welcome with the usually sensational help desk. Any suggestions out there in Mac Land?

Hi there
Been a hectic week here getting this problem resolved. It is all OK now. Here is what we found and how it was done.
When Airport was playing up we set up an unlimited ping of the wireless router in the office. This is what it showed:
PING 10.10.10.1 (10.10.10.1): 56 data bytes
64 bytes from 10.10.10.1: icmp_seq=0 ttl=255 time=1929.885 ms
64 bytes from 10.10.10.1: icmp_seq=1 ttl=255 time=929.788 ms
64 bytes from 10.10.10.1: icmp_seq=2 ttl=255 time=2.633 ms
64 bytes from 10.10.10.1: icmp_seq=3 ttl=255 time=1.845 ms
64 bytes from 10.10.10.1: icmp_seq=4 ttl=255 time=1.941 ms
64 bytes from 10.10.10.1: icmp_seq=5 ttl=255 time=1922.656 ms
64 bytes from 10.10.10.1: icmp_seq=6 ttl=255 time=922.724 ms
64 bytes from 10.10.10.1: icmp_seq=7 ttl=255 time=2.012 ms
64 bytes from 10.10.10.1: icmp_seq=8 ttl=255 time=1.974 ms
64 bytes from 10.10.10.1: icmp_seq=9 ttl=255 time=2.283 ms
64 bytes from 10.10.10.1: icmp_seq=10 ttl=255 time=1918.448 ms
64 bytes from 10.10.10.1: icmp_seq=11 ttl=255 time=919.372 ms
64 bytes from 10.10.10.1: icmp_seq=12 ttl=255 time=2.609 ms
64 bytes from 10.10.10.1: icmp_seq=13 ttl=255 time=2.037 ms
64 bytes from 10.10.10.1: icmp_seq=14 ttl=255 time=2.259 ms
64 bytes from 10.10.10.1: icmp_seq=15 ttl=255 time=1921.022 ms
64 bytes from 10.10.10.1: icmp_seq=16 ttl=255 time=920.825 ms
64 bytes from 10.10.10.1: icmp_seq=17 ttl=255 time=2.416 ms
64 bytes from 10.10.10.1: icmp_seq=18 ttl=255 time=2.063 ms
64 bytes from 10.10.10.1: icmp_seq=19 ttl=255 time=1.954 ms
64 bytes from 10.10.10.1: icmp_seq=20 ttl=255 time=1917.649 ms
64 bytes from 10.10.10.1: icmp_seq=21 ttl=255 time=917.617 ms
64 bytes from 10.10.10.1: icmp_seq=22 ttl=255 time=2.018 ms
64 bytes from 10.10.10.1: icmp_seq=23 ttl=255 time=2.057 ms
64 bytes from 10.10.10.1: icmp_seq=24 ttl=255 time=2.106 ms
64 bytes from 10.10.10.1: icmp_seq=25 ttl=255 time=1916.329 ms
64 bytes from 10.10.10.1: icmp_seq=26 ttl=255 time=916.347 ms
64 bytes from 10.10.10.1: icmp_seq=27 ttl=255 time=2.020 ms
64 bytes from 10.10.10.1: icmp_seq=28 ttl=255 time=2.151 ms
64 bytes from 10.10.10.1: icmp_seq=29 ttl=255 time=2.005 ms
64 bytes from 10.10.10.1: icmp_seq=30 ttl=255 time=1915.818 ms
64 bytes from 10.10.10.1: icmp_seq=31 ttl=255 time=915.821 ms
64 bytes from 10.10.10.1: icmp_seq=32 ttl=255 time=2.091 ms
64 bytes from 10.10.10.1: icmp_seq=33 ttl=255 time=2.061 ms
64 bytes from 10.10.10.1: icmp_seq=34 ttl=255 time=2.064 ms
64 bytes from 10.10.10.1: icmp_seq=35 ttl=255 time=1911.739 ms
64 bytes from 10.10.10.1: icmp_seq=36 ttl=255 time=911.753 ms
64 bytes from 10.10.10.1: icmp_seq=37 ttl=255 time=1.923 ms
64 bytes from 10.10.10.1: icmp_seq=38 ttl=255 time=2.788 ms
64 bytes from 10.10.10.1: icmp_seq=39 ttl=255 time=1.911 ms
64 bytes from 10.10.10.1: icmp_seq=40 ttl=255 time=1907.626 ms
64 bytes from 10.10.10.1: icmp_seq=41 ttl=255 time=907.528 ms
64 bytes from 10.10.10.1: icmp_seq=42 ttl=255 time=1.847 ms
64 bytes from 10.10.10.1: icmp_seq
and so on.
After discussion with tech support they said the Airpot card had to be replaced. This was done with admirable expediency and I got the MBP back in 36 hours. On testing it the same problem was still there. Identical pattern on the ping test, the fault was not the hardware.
Once more a call to Apple and another tech. This time we booted from the OS 10.5 install disk and ran the ping test. I ran it for a few hours without seeing the fault, it worked fine. The problem had to be in the operating system.
After backing up all the data I zeroed the drive and did a clean install of the OS. Bingo! Problem gone.
So after 10 months, two airport cards and a mother board, the issue was in fact something corrupt deep in the OS.
So to anyone having similar problems with Airport, run a ping test as described above. If you see that kind of pattern, try a clean install before going down the hardware road.

Problem with calling on some numbers

Hi my mum has problem with calling on my number. She is in the USA and has a lof of money on her Skype account. When she was in Poland (country when I am now) she could without any troubles calling on my number. What is wird now in the USA she can call on some other polish numbers (I think that Skype doesn't support connection with my mobile operator).
I fell deceived because I created Skype account and transfered some money on it for my mum to give her possibility to call to me. Is possible to fix it? Is somewhere table with can help me check which one numbers (mobile operators) Skype supports in the USA?
My mom used Skype from Android smartphone.

Hi my mum has problem with calling on my number. She is in the USA and has a lof of money on her Skype account. When she was in Poland (country when I am now) she could without any troubles calling on my number. What is wird now in the USA she can call on some other polish numbers (I think that Skype doesn't support connection with my mobile operator).
I fell deceived because I created Skype account and transfered some money on it for my mum to give her possibility to call to me. Is possible to fix it? Is somewhere table with can help me check which one numbers (mobile operators) Skype supports in the USA?
My mom used Skype from Android smartphone.

Problem with speaker in Skype.

Hello, i have problem with Skype on Xperia Z2, if i missed call (in skype), top speaker will off and would work only for phone calls, but if listen music, play video and game would work only bottom speaker, if sign out from skype and close it in multitask, top speaker will work again.
Someone have this problem?
Sorry for my English.

it could be an app acting up, you could re-install the latest update with SUS
Update Service (SUS)
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Problem with buying Skype credit.

I have tried to buy Skype credit several times, but no success. Everytime after I clicked the Continue button to make the purchase, it went to the page showing Loading and being frozen there.
Any help would be appreciated.

mara.cze wrote:
Hi,the only thing I need,is someone who works by Skype company. I have problem with buying the skype credit and I sent it wrong. Please dont answer or dont ask what is wrong. I need someone from skype who I can call to. This is incredible,that this big company like skype doesnt have an operator who I can talk to. Or if they have,why is it so hard to find a concact to them ?
So please I want only contact to a skype worker,thank you. The best will be,if the contact is his skype nick name,I dont want call from my handy for money. Please,tell me that its possible,im getting mad. Ive spent my time on the PC 2 hours to look for someone and I didnt find anyone. And it is so simple thing. Thank you,Marek
I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
at the moment, they are only offering email and live chat support (for premium/selected members). Support via phone is not yet available.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Problem with ipad iOS 8.0 skype

The recent iOS 8.0 update has made skype almost unusable, you cant see what you type at all anymore you have to guess what your typing now. You also cant copy paste anymore. Please change it back to the way it was there was nothing wrong with it.

Same problem with me. Unable to IM since updated to iSO8 because I can't see the text line as it is covered by the keyboard. Even had problem signing in here. Had deleted Skype apps and download again numerous times. Even call Skype support who could not help but told me to wait for bigs to be fixed. I am still waiting.

Skype problems with Airport Extreme after update

I use Skype to call regular phones and landlines. For over a year now it has worked well with my Airport Extreme, however, I noticed that around the same time I updated my Airport utility to 5.5.2 and Mac OS X update on 1/7/11 I am having problems with audio getting scrambled, the person on the other end dropping out, and my voice dropping out of their calls and the sound of me "being in a long tunnel," as they describe it. If I plug the ethernet directly into my computer there is no problem so I know it is the Airport base station.
I have tried plugging and unplugging the base station and I had comcast reset my cable modem but nothing seems to be working. I have 12 mbps internet so I know it is not a bandwidth problem.
Please help! Thank you!

Indeed I have the same problem. I ended up buying a new router because I thought mine was malfunctioning. After buying the latest generation Airport Extreme, turns out it's having the same problem. I agree that it was not a problem until 5.5.2. Also, I use YouSendIt constantly and it also chokes the Airport Extreme. It appears to happen in scenarios of high bandwidth usage.
5.5.3 maybe coming soon?

Skype: problems with birthday's alarms

In skype every time it informs me about a birthday of one of my contacts, the application turns off immediately. and i have to reopen it every time, but i can't use the chat with these contacts never again, otherwise it turns off again. I ask help to Skype assistance, but they couldn't help me. any idea?

Same problem.
Skype loads normally apparently.
I can see my contacts, everything looks good.
I then select a contact and click to start a call.
The animation starts as if its calling, but its not ringing.
The other party receives no call either
I press to end the call, no effect
Restart the computer, no effect
I go to end the task, there are 2 instances of skype running
The first one ends the GUI, but my web camera is still active
The second task can not be killed!
If I only kill the one task, loading skype again tells me that I am already logged in with this computer.
The "fix" mentioned about renaming the Skype folders in the appdata and temp directories is only temporary, and requires a reboot anyway.
Microsoft really needs to stop ignoring all these bugs and finally fix them. They keep spitting out new versions of this without first fixing the bugs of the previous versions.
I have similar issues with my Android phone, where I can not make or receive calls, and only receive texts, I can not send. Its getting tiresome.
I think I'm just gonna go with Jitsi to be honest, much more stable than Skype. Never had any problems with it, and you can have multiple video calls without paying. Just got to convice everyone else to do the same.

Big problems with Skype on Windows 8

Skype and Windows 8 suck. I have to sign in on one microsoft account, then when I go to download skype it comes up another email address, when trying to change it sends me in the same circle. I will not be using skype on windows 8 if I can help it. It used to be so simple and now they make it so complicated. I have wasted hours on this.
Post and reply transferred to Windows 8 message board to create new discussion topic.
Subject/title amended accordingly.

I am in a similar situation. I have a new laptop which came with Win8 - ditto W8 sux - I went to apps and there were 23 apps waiting to download and install - things that I never asked for are there - Bing, Kindle, shopping, several weather apps, etc. I click download and nothing completes downloading. The error says I cannot download apps because Win firewall is not running. my ISP (Comcast) provides Norton to customers. I stopped Norton and I was unable to start Win FW. I deleted Norton completely and still get the same message and still unable to start Win FW. Like the other user, I have also spent many hours trying to resolve this. I had Lenovo tech support try to help but they were also unable to fix the problem I called Lenovo Tech Support last Sunday and this time I was told software support is not included in the warranty! I checked the warranty and he was right - software is excluded. And we all know how hard it is to get support from Microsoft. So I had to go back to my backup laptop to run skype because I need Skype for business but that's an unacceptble solution... If I could download Skype without using the apps feature (i.e., download in a browser) I could probably get it to work but I keep being brought back to the app download section of Win 8.... i have a new computer only partly functional. I let the 90 day time frame for "Return for any reason" during 90 days followng the purchase run out so I get no help from Microsoft, Lenovo or Costco! Is there anything else I should try? Or do I just give up downloading additional software??
Subject/title amended to match new conversation subject/title.

Skype says i have a problem with my microphone

Hi,
So i bought my first laptop computer and it came with windows 8. At first i said oh w8 looks really neat but after less than a minute i was already hating it. The fact that i cant turn off all this redesigned UI's is really annoying. So i tried to use skype, when i call or receive a call and i answer it, the call gets terminated immediately and skype that " there has been a problem with my microphone ". That is, my mic that is built in the pc.
If i use mumble teamspeak or even audacity, i can record and use the mic without problems, so its not a hardware problem, its just this crappy software. In my audio settings i have " Microphone (Realtek HD Audio)" selected.
As if this vomiting minimalistic design wasnt enough, i have to deal with configuration problems that programs that are 5 mb (audacity ) dont have.
Terrific job.

Owkey i had the same problem with my computer but i will explain now to you step for step how to solve this and its pretty easy.
NOTE: this is for the winsdows 8 version not desktop. Yust saying.
Step 1: Launch Skype in the winsdows 8.
Step 2: press the flag buttom on you keyboard with the C combined.
Step 3: Click on settings.
Step 4: Click on permissions.
You will see a smal bar that will allouw you to activate is de-activate anny hardware tools from skype.
Step 5: Make sure webcame and microphone on ON.
Step 6: Call friends and have a good time
Hope you can use this to enjoy your Skype experience.
Yours sincerely,
Chris Nubcake

Is there a problem with skype at the moment?

Hello folks.
I'm running a G4 and 10.411 using an old version of skype with a software patch that I found in one of the skype topics on this site. It has been working fine for months now. I don't use video just audio. I have a subscription to call land lines. The problem I am having is that I can call out and hear the person I am calling, but they can't hear me. Is there a problem with skype today? Or have they made changes as of today that do not permit people to use the patch and an old version of skype? Any information would be much appreciated.
Solved!
Go to Solution.

The problem has seemed to have gone away. The problem started yesterday on two different computers. Today, on one of the computers I ran a utility called Mcjanitor that I had installed years ago but very rarely ran it. I neglected to try skype prior to running the utility. On computer #2 I tried booting from an old utility disk called techtoolpro. I was unable to boot from the disk after several attempts and restarts. Both computers are running better and skype now works again on both. I sent an email earlier today to a tech support guy from my ISP about my recent problems with skype. In conclusion I can't explain why skype now works on both computers. I can only guess that I reset something when I used (attempted to use) a utility disk. The other possibility is that my ISP guy did something on his end. Or, lastly, that skype had problems that were remedied by skype today.

Problem with call on Skype, with Lolipop 5.1.1

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