Problem with Cisco IPMA - between the manager profile and assistant profile

Greetings to all.
The problem basically is that wen I do a call (internal o external) to the extension configured in the manager phone, the assistant phone dosen`t rings or take the call, even the call in progress dosen`t appears in the Cisco Unified Communications Manager Assistant Console of the Assistant
Also the icons of the IPMA in the manager phone dosen`t appears.
I have check the following:
1.The configurations on both profile and its look ok
2.I have restar the Cisco IPMA, CTI and Tomcat Service
3.I have reconfigured the profiles
What else I can do
What is the most common cause in these cases
Thanks

I have the same problem, did you resolve it ?
Our Customer have about 50 IPMA and there are work. The problem is only with 4 IPMA Assistance (always the same). Sometimes (few times in week) lost  Assistance  icon Managers, and Managers doesn’t see shared lines, Intercom, services IPMA on phone doesn’t work. But sometimes Assistant icon is showing but Manager don’t see active connection and can’t call via Intercom.
Assistance have 7962 Phone with load cmterm-7942_7962-sccp.9-2-3.cop.sgn
Managers have 7965 Phone with load cmterm-7945_7965-sccp.9-2-3.cop.sgn
CUCM (PUB/SUB) is 8.6.2.20000-2
I opened a TAC case already but the problem is not resolved.

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    Nov 23 08:35:23 localhost sybase_init: 00:00000:00011:2011/11/23 08:35:23.25 kernel  pc: 0x0834902e ex_raise+0x18a(0x00000006, 0x00000020, 0x00000014, 0x00000002, 0xd0a5bd3d)
    Nov 23 08:35:23 localhost sybase_init: 00:00000:00011:2011/11/23 08:35:23.25 kernel  pc: 0x08357c9b memmove_error+0x27(0xd0a5bd3d, 0x00004000, 0xffffffff, 0x0896b8a4, 0x9e3d7cfc)
    Nov 23 08:35:23 localhost sybase_init: 00:00000:00011:2011/11/23 08:35:23.25 kernel  pc: 0x0833e54e recvhost+0xbe(0x9a7909ec, 0xd0a5bd3d, 0x00000018, 0x9e44d5d8, 0x9e44d52c)
    Nov 23 08:35:23 localhost sybase_init: 00:00000:00011:2011/11/23 08:35:23.25 kernel  pc: 0x08339160 recvchars+0x74(0x9ced2a1c, 0xd0a5bd3d, 0x9a7909ec, 0x000000ff, (nil))
    Nov 23 08:35:23 localhost sybase_init: 00:00000:00011:2011/11/23 08:35:23.25 kernel  pc: 0x0831e237 tdsrecv_declare+0x207(0x00000010, 0x9cecb914, 0x9a7911b4, 0x0832dd5f, (nil))
    Nov 23 08:35:23 localhost sybase_init: 00:00000:00011:2011/11/23 08:35:23.25 kernel  [Handler pc: 0x0x0863eca4 ut_handle installed by the following function:-]
    Nov 23 08:35:23 localhost sybase_init: 00:00000:00011:2011/11/23 08:35:23.25 kernel  pc: 0x0832e3a9 conn_hdlr+0xe49(0x00000030, 0x9a7911c8, 0x895eed31, (nil), (nil))
    Nov 23 08:35:23 localhost sybase_init: 00:00000:00011:2011/11/23 08:35:23.25 kernel  pc: 0x08d33984 kpexit((nil), (nil), (nil), 0x9a020900, 0x00000070)
    Nov 23 08:35:23 localhost sybase_init: 00:00000:00011:2011/11/23 08:35:23.25 kernel  end of stack trace, spid 11, kpid 1755578479, suid 3
    AFTER RESTART
    ov 28 09:19:06 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:06.50 kernel  SySAM: Checked out license for 1 ASE_CORE (2010.04040/permanent/148F 853E 92A9 E302).
    Nov 28 09:19:06 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:06.50 kernel  This product is licensed to: CISCO SYSTEMS, and OEM license from Sybase, Inc.
    Nov 28 09:19:06 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:06.50 kernel  Checked out license ASE_CORENov 28 09:19:06 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:06.50 kernel  Adaptive Server Enterprise (Small Business Edition)
    Nov 28 09:19:07 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.02 kernel  Using config area from primary master device.
    Nov 28 09:19:07 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.17 kernel  Locking shared memory into physical memory.
    Nov 28 09:19:07 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.22 kernel  Internal run-time model set for Linux  - Native
    Nov 28 09:19:07 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  Using 1024 file descriptors.
    Nov 28 09:19:07 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  Adaptive Server Enterprise/15.0.2/EBF 14331/P/Linux Intel/Linux 2.4.21-47.ELsmp i686/ase1502/2486/32-bit/FBO/Thu May 24 08:15:50 2007
    Nov 28 09:19:07 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  Confidential property of Sybase, Inc.Nov 28 09:19:07 localhost messagebus: messagebus startup succeeded
    Nov 28 09:19:07 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  Copyright 1987, 2007
    Nov 28 09:19:08 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  Sybase, Inc.  All rights reserved.
    Nov 28 09:19:08 localhost rhnsd: Red Hat Network Services Daemon running with check_in interval set to 240 minutes.
    Nov 28 09:19:08 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  Unpublished rights reserved under U.S. copyright laws.
    Nov 28 09:19:08 localhost rhnsd: Red Hat Network Services Daemon running with check_in interval set to 240 minutes.
    Nov 28 09:19:08 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel 
    Nov 28 09:19:08 localhost rhnsd[27742]: Red Hat Network Services Daemon starting up.
    Nov 28 09:19:08 localhost rhnsd: rhnsd startup succeeded
    Nov 28 09:19:08 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  This software contains confidential and trade secret information of Sybase,
    Nov 28 09:19:09 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  Inc.   Use,  duplication or disclosure of the software and documentation by
    Nov 28 09:19:09 localhost cups-config-daemon: cups-config-daemon startup succeeded
    Nov 28 09:19:09 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  the  U.S.  Government  is  subject  to  restrictions set forth in a license
    Nov 28 09:19:09 localhost haldaemon: haldaemon startup succeeded
    Nov 28 09:19:09 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  agreement  between  the  Government  and  Sybase,  Inc.  or  other  written
    Nov 28 09:19:09 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  agreement  specifying  the  Government's rights to use the software and any
    Nov 28 09:19:10 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  applicable FAR provisions, for example, FAR 52.227-19.
    Nov 28 09:19:10 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  Sybase, Inc. One Sybase Drive, Dublin, CA 94568, USA
    Nov 28 09:19:10 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  Using /opt/sybase as the 'SYBASE' environment variable, found during startup.
    Nov 28 09:19:10 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.26 kernel  Using OCS-15_0 as the 'SYBASE_OCS' environment variable, found during startup.
    Nov 28 09:19:10 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.29 kernel  ASE booted on Linux release 2.6.9-78.0.13.ELsmp version #1 SMP Wed Jan 7 17:52:47 EST 2009.
    Nov 28 09:19:10 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.29 kernel  Using '/opt/sybase/ASE-15_0/pqbsyb1.cfg' for configuration information.
    Nov 28 09:19:11 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.29 kernel  Logging ASE messages in file '/opt/sybase/ASE-15_0/install/pqbsyb1.log'.
    Nov 28 09:19:11 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.29 kernel  Platform TCP network is forced to IPv4-only.
    Nov 28 09:19:11 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.32 kernel  ASE booted with TCP_NODELAY enabled.
    Nov 28 09:19:11 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.35 kernel  SSL Plus v5.0.4 security modules loaded successfully.
    Nov 28 09:19:11 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.35 kernel  Network and device connection limit is 1009.
    Nov 28 09:19:11 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.65 server  Number of blocks left for proc headers: 12760.
    Nov 28 09:19:11 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:07.65 server  Proc header memory allocated 2552 pages for each per engine cache
    Nov 28 09:19:11 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:08.16 server  Size of the 16K memory pool: 307200 Kb
    Nov 28 09:19:11 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:08.16 server  Memory allocated for the default data cache cachelet 1: 307200 Kb
    Nov 28 09:19:12 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:08.16 kernel  Enabling Linux Native Kernel asynchronous disk I/O strategy.
    Nov 28 09:19:12 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:08.16 kernel  Initializing virtual device 0, '/opt/sybase/data/master.dat' with dsync 'on'.
    Nov 28 09:19:12 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:08.16 kernel  Virtual device 0 started using asynchronous i/o.
    Nov 28 09:19:12 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:08.17 server  Loaded default Unilib conversion handle.
    Nov 28 09:19:12 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:08.56 kernel  Worker Thread Manager is not enabled for use in ASE.
    Nov 28 09:19:12 localhost fstab-sync[28568]: removed all generated mount points
    Nov 28 09:19:12 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:08.58 kernel  Either the config parameter 'use security services' is set to 0, or ASE does not support use of external security mechanisms on this platform. The Security Control Layer will not be initialized. No external security mechanisms will be supported.
    Nov 28 09:19:13 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:08.58 kernel  Unix interval timer enabled for sysclk interrupts.
    Nov 28 09:19:13 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:08.85 kernel  Begin processing to generate RSA keypair.
    Nov 28 09:19:13 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:08.94 kernel  Completed processing to generate RSA keypair.
    Nov 28 09:19:13 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:08.94 kernel  Encryption provider initialization succeeded on engine 0.
    Nov 28 09:19:13 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:08.94 kernel  engine 0, os pid 27618  online
    Nov 28 09:19:13 localhost sybase_init: 00:00000:00000:2011/11/28 09:19:08.94 server  No active traceflags
    Nov 28 09:19:13 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:09.08 kernel  libomni1 - Component Integration Services: usin
    g 'Sybase Client-Library/15.0/P-EBF14165 ESD #7/DRV.15.0.3/Linux Intel/Linux 2.4.21-47.0.1.ELsmp i686/BUILD1500-093/OPT/Wed Dec 13 21:46:44 2006'
    Nov 28 09:19:13 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:09.10 server  Opening Master Database ...
    Nov 28 09:19:14 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:09.66 server  Loading ASE's default sort order and character set
    Nov 28 09:19:14 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:09.83 server  Recovering database 'master'.
    Nov 28 09:19:14 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:09.92 server  Started estimating recovery log boundaries for database 'master'.
    Nov 28 09:19:14 localhost kernel: mtrr: type mismatch for d8000000,2000000 old: uncachable new: write-combining
    Nov 28 09:19:14 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:09.96 server  Database 'master', checkpoint=(1831, 20), first=(1831, 20), last=(1831, 32).
    Nov 28 09:19:14 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:09.96 server  Completed estimating recovery log boundaries for database 'master'.
    Nov 28 09:19:14 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:09.96 server  Started ANALYSIS pass for database 'master'.
    Nov 28 09:19:14 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:09.96 server  Completed ANALYSIS pass for database 'master'.
    Nov 28 09:19:14 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:09.96 server  Log contains all committed transactions until 2011/11/27 13:28:54.20 for database master.
    Nov 28 09:19:14 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:09.96 server  Started REDO pass for database 'master'. The total number of log records to process is 13.
    Nov 28 09:19:14 localhost fstab-sync[28716]: added mount point /media/cdrecorder for /dev/scd0
    Nov 28 09:19:14 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:10.12 server  Redo pass of recovery has processed 4 committed and 0 aborted transactions.
    Nov 28 09:19:14 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:10.12 server  Completed REDO pass for database 'master'.
    Nov 28 09:19:14 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:10.12 server  Recovery of database 'master' will undo incomplete nested top actions.
    Nov 28 09:19:14 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:10.12 server  Started recovery checkpoint for database 'master'.
    Nov 28 09:19:15 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:10.38 server  Completed recovery checkpoint for database 'master'.
    Nov 28 09:19:15 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:10.56 server  Started filling free space info for database 'master'.
    Nov 28 09:19:15 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:11.24 server  Completed filling free space info for database 'master'.
    Nov 28 09:19:15 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:11.26 server  Started cleaning up the default data cache for database 'master'.
    Nov 28 09:19:15 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:11.26 server  Completed cleaning up the default data cache for database 'master'.
    Nov 28 09:19:15 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:11.42 server  Checking external objects.
    Nov 28 09:19:15 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:12.40 server  Database 'master' is now online.
    Nov 28 09:19:15 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:12.40 server  The transaction log in the database 'master' will use I/O size of 16 Kb.
    Nov 28 09:19:15 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:12.67 server  Warning: ASE_HA has no valid license and therefore is not initialized.
    Nov 28 09:19:15 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:12.73 server  server name is 'pqbsyb1'
    Nov 28 09:19:15 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:12.90 server  Activating disk 'sysprocsdev' of size 126976 KB.
    Nov 28 09:19:15 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:12.95 kernel  Initializing virtual device 1, '/opt/sybase/data/sysprocs.dat' with dsync 'on'.
    Nov 28 09:19:16 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:12.95 kernel  Virtual device 1 started using asynchronous i/o.
    Nov 28 09:19:16 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:12.95 server  Activating disk 'systemdbdev' of size 49152 KB.
    Nov 28 09:19:16 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:12.99 kernel  Initializing virtual device 2, '/opt/sybase/data/sybsysdb.dat' with dsync 'on'.
    Nov 28 09:19:16 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:12.99 kernel  Virtual device 2 started using asynchronous i/o.
    Nov 28 09:19:16 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:12.99 server  Activating disk 'apricot_data1' of size 35082660 KB.
    Nov 28 09:19:16 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.02 kernel  Initializing virtual device 3, '/opt/sybase_data/apticotdata.dat' with dsync 'off'.
    Nov 28 09:19:16 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.02 kernel  Virtual device 3 started using asynchronous (with DIRECTIO) i/o.
    Nov 28 09:19:16 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.02 server  Activating disk 'apricot_log1' of size 2980002 KB.
    Nov 28 09:19:17 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.04 kernel  Initializing virtual device 4, '/opt/sybase_data/apricotlog.dat' with dsync 'off'.
    Nov 28 09:19:17 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.04 kernel  Virtual device 4 started using asynchronous (with DIRECTIO) i/o.
    Nov 28 09:19:17 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.04 server  Activating disk 'tempdb_dev' of size 1048576 KB.
    Nov 28 09:19:17 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.09 kernel  Initializing virtual device 5, '/opt/sybase_data/tempdb.dat' with dsync 'off'.
    Nov 28 09:19:17 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.09 kernel  Virtual device 5 started using asynchronous i/o.
    Nov 28 09:19:18 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.30 server  Recovering database 'sybsystemdb'.
    Nov 28 09:19:18 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.32 server  Started estimating recovery log boundaries for database 'sybsystemdb'.
    Nov 28 09:19:18 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.40 server  Database 'sybsystemdb', checkpoint=(843, 106), first=(843, 106), last=(843, 106).
    Nov 28 09:19:18 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.40 server  Completed estimating recovery log boundaries for database 'sybsystemdb'.
    Nov 28 09:19:19 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.40 server  Started ANALYSIS pass for database 'sybsystemdb'.
    Nov 28 09:19:19 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.40 server  Completed ANALYSIS pass for database 'sybsystemdb'.
    Nov 28 09:19:19 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.40 server  Log contains all committed transactions until 2011/10/25 09:55:36.72 for database sybsystemdb.
    Nov 28 09:19:20 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.40 server  Started REDO pass for database 'sybsystemdb'. The total number of log records to process is 1.
    Nov 28 09:19:20 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.41 server  Completed REDO pass for database 'sybsystemdb'.
    Nov 28 09:19:20 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.41 server  Recovery of database 'sybsystemdb' will undo incomplete nested top actions.
    Nov 28 09:19:20 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.41 server  Started recovery checkpoint for database 'sybsystemdb'.
    Nov 28 09:19:21 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.46 server  Completed recovery checkpoint for database 'sybsystemdb'.
    Nov 28 09:19:21 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.58 server  Started filling free space info for database 'sybsystemdb'.
    Nov 28 09:19:21 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.69 server  Completed filling free space info for database 'sybsystemdb'.
    Nov 28 09:19:21 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.70 server  Started cleaning up the default data cache for database 'sybsystemdb'.
    Nov 28 09:19:21 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.70 server  Completed cleaning up the default data cache for database 'sybsystemdb'.
    Nov 28 09:19:22 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.70 server  Boot Count: 13
    Nov 28 09:19:22 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:13.81 server  Checking external objects.
    Nov 28 09:19:22 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:14.18 server  The transaction log in the database 'sybsystemdb' will use I/O size of 16 Kb.
    Nov 28 09:19:22 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:15.59 server  Completed recovery checkpoint for database 'model'.
    Nov 28 09:19:22 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:15.70 server  Started filling free space info for database 'model'.
    Nov 28 09:19:23 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:15.72 server  Completed filling free space info for database 'model'.
    Nov 28 09:19:23 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:15.74 server  Started cleaning up the default data cache for database 'model'.
    Nov 28 09:19:23 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:15.74 server  Completed cleaning up the default data cache for database 'model'.
    Nov 28 09:19:23 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:15.77 server  Checking external objects.
    Nov 28 09:19:23 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:16.07 server  The transaction log in the database 'model' will use I/O size of 16 Kb.
    Nov 28 09:19:24 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:16.08 server  Database 'model' is now online.
    Nov 28 09:19:24 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:16.08 server  The logical pagesize of the server is 16 Kb.
    Nov 28 09:19:24 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:16.08 server  0 dump conditions detected at boot time
    Nov 28 09:19:24 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:16.08 server  Clearing temp db
    Nov 28 09:19:24 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:18.37 server  Processed 27 allocation unit(s) out of 262 units (allocation page 6656). 10% completed.
    Nov 28 09:19:25 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:19.51 server  Processed 53 allocation unit(s) out of 262 units (allocation page 13312). 20% completed.
    Nov 28 09:19:25 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:20.81 server  Processed 79 allocation unit(s) out of 262 units (allocation page 19968). 30% completed.
    Nov 28 09:19:25 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:22.19 server  Processed 105 allocation unit(s) out of 262 units (allocation page 26624). 40% completed.
    Nov 28 09:19:25 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:23.52 server  Processed 131 allocation unit(s) out of 262 units (allocation page 33280). 50% completed.
    Nov 28 09:19:25 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:24.96 server  Processed 158 allocation unit(s) out of 262 units (allocation page 40192). 60% completed.
    Nov 28 09:19:27 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:27.08 server  Processed 184 allocation unit(s) out of 262 units (allocation page 46848). 70% completed.
    Nov 28 09:19:29 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:29.94 server  Processed 210 allocation unit(s) out of 262 units (allocation page 53504). 80% completed.
    Nov 28 09:19:32 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:32.01 server  Processed 236 allocation unit(s) out of 262 units (allocation page 60160). 90% completed.
    Nov 28 09:19:32 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:32.57 server  Processed 262 allocation unit(s) out of 262 units (allocation page 66816). 100% completed.
    Nov 28 09:19:32 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:32.84 server  The transaction log in the database 'tempdb' will use I/O size of 16 Kb.
    Nov 28 09:19:32 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:32.86 server  Database 'tempdb' is now online.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.06 server  Recovering database 'sybsystemprocs'.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.08 server  Started estimating recovery log boundaries for database 'sybsystemprocs'.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.14 server  Database 'sybsystemprocs', checkpoint=(6333, 93), first=(6333, 93), last=(6333, 93).
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.14 server  Completed estimating recovery log boundaries for database 'sybsystemprocs'.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.14 server  Started ANALYSIS pass for database 'sybsystemprocs'.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.14 server  Completed ANALYSIS pass for database 'sybsystemprocs'.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.14 server  Log contains all committed transactions until 2011/10/25 09:55:36.72 for database sybsystemprocs.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.14 server  Started REDO pass for database 'sybsystemprocs'. The total number of log records to process is 1.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.14 server  Completed REDO pass for database 'sybsystemprocs'.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.14 server  Recovery of database 'sybsystemprocs' will undo incomplete nested top actions.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.14 server  Started recovery checkpoint for database 'sybsystemprocs'.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.18 server  Completed recovery checkpoint for database 'sybsystemprocs'.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.20 server  Started filling free space info for database 'sybsystemprocs'.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.39 server  Completed filling free space info for database 'sybsystemprocs'.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.40 server  Started cleaning up the default data cache for database 'sybsystemprocs'.
    Nov 28 09:19:33 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:33.40 server  Completed cleaning up the default data cache for database 'sybsystemprocs'.
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    Nov 28 09:19:34 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:34.09 server  Database 'sybsystemprocs' is now online.
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    Nov 28 09:19:34 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:34.74 server  Recovery has tuned the size of '16K' pool in 'default data cache' to benefit recovery performance. The original configuration will be restored at the end of recovery.
    Nov 28 09:19:34 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:34.74 server  Recovery has tuned the '128K' pool in 'default data cache' by changing its 'local async prefetch limit' from 10 to 80. The original configuration will be restored at the end of recovery.
    Nov 28 09:19:34 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:34.74 server  Recovery has tuned the '16K' pool in 'default data cache' by changing its 'local async prefetch limit' from 10 to 80. The original configuration will be restored at the end of recovery.
    Nov 28 09:19:34 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:34.74 server  The server will recover databases serially.
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    Nov 28 09:19:34 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:34.89 server  Completed ANALYSIS pass for database 'apricot'.
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    Nov 28 09:19:35 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:35.10 server  Completed REDO pass for database 'apricot'.
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    Nov 28 09:19:35 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:35.29 server  Completed recovery checkpoint for database 'apricot'.
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    Nov 28 09:19:35 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:35.47 server  Completed filling free space info for database 'apricot'.
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    Nov 28 09:19:35 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:35.51 server  Completed cleaning up the default data cache for database 'apricot'.
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    Nov 28 09:19:36 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:36.34 server  Recovery has restored the value of 'local async prefetch limit' for '16K' pool in 'default data cache' from '80' to 'DEFAULT'.
    Nov 28 09:19:36 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:36.40 server  Recovery has restored the original size for '128K' pool and '16K' pool in 'default data cache'.
    Nov 28 09:19:36 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:36.44 server  Recovery complete.
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    Nov 28 09:19:36 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:36.46 server     'bin_iso_1' (ID = 50)
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    Nov 28 09:19:36 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:36.46 server     'iso_1' (ID = 1).
    Nov 28 09:19:36 localhost sybase_init: 00:00000:00001:2011/11/28 09:19:36.46 server  Master device size: 240 megabytes, or 122880 virtual pages. (A virtual page is 2048 bytes.)
    Nov 28 09:34:40 localhost sybase_init: 00:00000:00109:2011/11/28 09:34:40.95 kernel  Cannot send, host process disconnected: btl-sce-cm  suid: 3
    Nov 28 09:34:40 localhost sybase_init: 00:00000:00109:2011/11/28 09:34:40.95 server  Error: 1608, Severity: 18, State: 3
    Nov 28 09:34:40 localhost sybase_init: 00:00000:00109:2011/11/28 09:34:40.95 server  A client process exited abnormally, or a network error was encountered. Unless other errors occurred, continue processing normally.
    Nov 28 09:34:40 localhost sybase_init: 00:00000:00109:2011/11/28 09:34:40.95 kernel  extended error information: hostname: btl-sce-cm login: pqb_admin
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  • Problem with config sync between two CSM-S modules

    Hi everybody,
    I have a problem with config sync between two CSM-S modules.
    I am using CSM-S software version 2.1(8).
    The acitve module is used in a 6509 with WS-SUP720-BASE supervisor running software version 12.2(18)SXF12a.
    The standby module is used in a 6509-V with VS-S720-10G supervisor (no VSS setup) running software version 12.2(33)SXI3.
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    FT group 1, vlan 398
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    FT group 1, vlan 398
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    priority 80, heartbeat 3, failover 40, preemption is on
    The command (on active side) "hw-module contentSwitchingModule 2 standby config-sync" leads to following result:
    switch-active:
    2010-04-14T16:21:45+02:00 srz16-1b.net.dsh.at/srz16-1b.net.dsh.at 56042: Apr 14 16:21:44.223: %CSM_SLB-6-REDUNDANCY_INFO: Module 2 FT info: Active: Bulk sync started
    2010-04-14T16:21:45+02:00 srz16-1b.net.dsh.at/srz16-1b.net.dsh.at 56043: Apr 14 16:21:44.251: %CSM_SLB-6-REDUNDANCY_INFO: Module 2 FT info: Active: Sending configurations to Standby CSM, this may take several minutes!
    2010-04-14T16:21:46+02:00 srz16-1b.net.dsh.at/srz16-1b.net.dsh.at 56044: Apr 14 16:21:45.995: %CSM_SLB-6-REDUNDANCY_INFO: Module 2 FT info: Active: Sending configuration to Standby CSM
    2010-04-14T16:21:51+02:00 srz16-1b.net.dsh.at/srz16-1b.net.dsh.at 56045: Apr 14 16:21:50.831: %CSM_SLB-6-REDUNDANCY_INFO: Module 2 FT info: Active: Sending configuration to Standby CSM
    2010-04-14T16:21:57+02:00 srz16-1b.net.dsh.at/srz16-1b.net.dsh.at 56046: Apr 14 16:21:56.151: %CSM_SLB-6-REDUNDANCY_INFO: Module 2 FT info: Active: Sending configuration to Standby CSM
    2010-04-14T16:22:59+02:00 srz16-1b.net.dsh.at/srz16-1b.net.dsh.at 56047: Apr 14 16:22:58.791: %CSM_SLB-3-REDUNDANCY: Module 2 FT error: Active: Manual bulk sync timed out
    2010-04-14T16:22:59+02:00 srz16-1b.net.dsh.at/srz16-1b.net.dsh.at 56048: Apr 14 16:22:58.803: %CSM_SLB-3-REDUNDANCY: Module 2 FT error:
    2010-04-14T16:22:59+02:00 srz16-1b.net.dsh.at/srz16-1b.net.dsh.at 56049:  FT CONFIG SYNC: Failed config sync entity send
    switch-standby:
    2010-04-14T16:21:45+02:00 srz31-5a.net.dsh.at/srz31-5a.net.dsh.at 2475: Apr 14 16:21:44.232: %CSM_SLB-6-REDUNDANCY_INFO: Module 2 FT info: Standby: Bulk sync started
    2010-04-14T16:21:45+02:00 srz31-5a.net.dsh.at/srz31-5a.net.dsh.at 2476:
    2010-04-14T16:21:45+02:00 srz31-5a.net.dsh.at/srz31-5a.net.dsh.at 2477: Apr 14 16:21:44.240: %CSM_SLB-6-REDUNDANCY_INFO: Module 2 FT info: STANDBY:Configuration is being received, This may take several minutes!
    2010-04-14T16:21:49+02:00 srz31-5a.net.dsh.at/srz31-5a.net.dsh.at 2478: Apr 14 16:21:48.824: %CSM_SLB-6-REDUNDANCY_INFO: Module 2 FT info: Standby: Receiving configuration from Active CSM
    2010-04-14T16:21:54+02:00 srz31-5a.net.dsh.at/srz31-5a.net.dsh.at 2479: Apr 14 16:21:53.964: %CSM_SLB-6-REDUNDANCY_INFO: Module 2 FT info: Standby: Receiving configuration from Active CSM
    2010-04-14T16:21:59+02:00 srz31-5a.net.dsh.at/srz31-5a.net.dsh.at 2480: Apr 14 16:21:58.852: %CSM_SLB-6-REDUNDANCY_INFO: Module 2 FT info: Standby: Started clearing configuration
    2010-04-14T16:21:59+02:00 srz31-5a.net.dsh.at/srz31-5a.net.dsh.at 2481: Apr 14 16:21:59.400: %CSM_SLB-4-REDUNDANCY_WARN: Module 2 FT warning: Standby: Config Sync does not save running-config to startup-config
    2010-04-14T16:22:00+02:00 srz31-5a.net.dsh.at/srz31-5a.net.dsh.at 2482: Apr 14 16:21:59.400: %CSM_SLB-6-REDUNDANCY_INFO: Module 2 FT info: Standby: Previous configuration are being deleted from supervisor
    The last log message on standby device seems to be correct - there is no CSM configuration after the attempted config sync.
    Our configuration includes about 3500 lines and it is really uncomfortable to keep in sync manually.
    Maybe someone has the same problem?
    kind regards,
    Christoph

    Hi Christoph,
    I am running into the exact same issue. Upon further investigation I've discovered that this is a known bug, CSCtd09117.  You can read more about it here: http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtd09117 .   Apparently this is fixed in ver 12.2(32.8.11)SX323 .
    I haven't had a chance to upgrade yet, so I can't verify the fix, but if it works for you please let me know.
    Regards,
    Brandon

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