Problem with Cisco Unified Meeting Place Express

the user is unable to get connected to the Meeting Bridge set up in the Cisco Unified Meeting Place Express on the scheduled time.

Hit up [email protected] and ask. They'll either say 'no' or give you hand; either way that's your answer.

Similar Messages

Question in Cisco Unified Meeting Place 8.5 with Webex integration

Greetings,
Let us say that I have the following requirements for fresh installation:
UCS C210-M2
CUWL-Pro for users (700 users)
CUCM 8.6
Cisco unified Meeting Place 8.5
My concern is about Meeting place; one of the requirments is to order Meeting Place 8.5 for local (on-premises) audio conferencing, and use Cisco Webex (cloud) for Web & Video conferencing.
I have the following questions:
- What part numbers should be ordered for meeting place and Webex?
- CUWL-Pro comes with Webex ports included, can use those ports?
Thanks in advance..

Hi Anand,
For MP 8.5 new setup, you don't need a web server. Web server is an optional component only when you are upgrading the system from earlier MP releases.
If you are installing Webex node, it needs to be on a seperate MCS server (however, this is an optional component).
Application server and Express Media Server require only one UCS server if this is single node deployment.
Hardware requirements for application server and Webex node can be found in the following documents:
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.5_--_Hardware_Requirements#Application_Server_Requirements
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.5_--_Hardware_Requirements#Cisco_WebEx_Node_Requirements
The complete information about MP 8.5 requirements:
http://docwiki.cisco.com/wiki/Category:Planning_for_Cisco_Unified_MeetingPlace_Release_8.5
HTH,
Natasa

Issue related Cisco Unified meeting Place recording

Hi All
Need help to resolve this issue
One of our user reported Wher he start listen his recorded meeting first 11:50 minute is empty after that recording start.
So my question is Why first 11:50 minute is empty (or dead space) of recorded meeting.
Meeting place system version is 7.1.2
Thanks
Rahul

Hi Anand,
For MP 8.5 new setup, you don't need a web server. Web server is an optional component only when you are upgrading the system from earlier MP releases.
If you are installing Webex node, it needs to be on a seperate MCS server (however, this is an optional component).
Application server and Express Media Server require only one UCS server if this is single node deployment.
Hardware requirements for application server and Webex node can be found in the following documents:
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.5_--_Hardware_Requirements#Application_Server_Requirements
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.5_--_Hardware_Requirements#Cisco_WebEx_Node_Requirements
The complete information about MP 8.5 requirements:
http://docwiki.cisco.com/wiki/Category:Planning_for_Cisco_Unified_MeetingPlace_Release_8.5
HTH,
Natasa

Cisco Meeting Place Express 2.0 Exchange Server Configuration error.

Hi
I have Cisco Meeting Place Express 2.0 installed on server. Meting Place uses Linux (Red Hat) as base operation system.
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Обычная таблица";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman";}
I have a problem with Cisco Meeting Place Express and Exchange Server synchronizing.
The Cisco Meeting Place Settings are
Exchange Server
Hostname *
Language* de_DE en_AU en_GB en_US fr_CA fr_FR
SSL   enabled * true false
Cisco Unified MeetingPlace Express   Mailbox Account
Windows   domain *
Username *
Password *
Password   confirm *
E-mail   address *
Mailbox   maintenance interval (days) *
Mailbox   maintenance cutover (days) *
When I type the button test, I receive “Authentication error. Check the authenticated access to the Exchange Server for Microsoft NTLM authentication scheme.”
My Exchange Server is synchronized with MS Active Directory. As far as I know, Kerberous is used for authentication. So, how can I enable NTLM authentication scheme on AD? Are there any other options for Cisco MPE and Exchange synchronization?
Thanks for help
Sincerely yours
Sergey Bondarenko

st1\:*{behavior:url(#ieooui) }
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Обычная таблица";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman";}
Thanks a lot.
I have corrected domain name in configuration after your advice. Cisco MPE Exchange Configuration is working very well now. I’m able to start a meeting from the outlook calendar and send messages to meeting participants.
Thank you very march for your assistance!
Sincerely yours
Sergey Bondarenko

How to change host name and domain name in installed Cisco Meeting Place Express 2.0?

Hi
I have Cisco Meeting Place Express 2.0 installed on server. Meting Place uses Linux (Red Hat) as base operation system. Please tell me how I can change host name and domain name for Meeting Place Express application to integrate it into corporate domain infrastructure.
Thanks in advance!!!
Sincerely yours
Sergey Bondarenko

Hi
Thanks for your attention for my humble problem.
I have performed Meeting Place Express configuration through the “net” command.
But now unfortunately I can't connect to meeting place through web browser. I just get blank page.
Though I can reach the server with help of ssh. I think my DNS works properly because I can resolve the ip address of cumpxvoice .uclab.com and cumpxweb. uclab.com with help of dig command.
Have you any idea?
A lot of thanks in advance!!
Sincerely yours Sergey Bondarenko
Here I have printed the net configuration output of Cisco meeting Place Express:
[root@cumpxvoice root]# net
This is the MeetingPlace Express network configuration utility.
Up to the point where you save changes, it is safe to hit ^C to get
out at any time, in which case nothing will have changed.
1) List current configuration
2) Configure Ethernet port 1
3) Configure Ethernet port 2
4) Configure service bindings
5) Set host names
6) Set domain name
7) Configure DNS service
8) Configure NTP service
9) Configure routing
10) Done
Select: 1
Primary/audio host name: cumpxvoice
HTTP host name:          cumpxvoice
RTMP host name:          cumpxweb
Domain name:             uclab.com
Service bindings:
Audio:                   port 1 (eth0)
Web browsing (HTTP):     port 1 (eth0)
Web conferencing (RTMP): port 2 (eth1)
Port 1 (device eth0):
IP Address:      10.62.60.116
Network mask:    255.255.255.0
Default gateway: 10.62.60.1
Link setting:    autoneg on
Port 2 (device eth1):
IP Address:      10.62.60.117
Network mask:    255.255.255.0
Default gateway: 10.62.60.1
Link setting:    autoneg on
Static routes:
Destination      Gateway          Network mask     Port
0.0.0.0          10.62.60.1       0.0.0.0          1
DNS Servers:
10.62.60.115
10.0.1.4

Cisco Meeting Place Express 2.1.1.2 and not working anymore

Hello, we currently have cisco meeting place express 2.1.1.2; however are now having issues with it. We are unable to dial to the internal extension that was previously working to login to the meetings and only get a busy signal everytime. Furthermore, whenever someone tries to schedule a new meeting via the web form, it says "request to server timed out. please try again".
I tried reaching out to Cisco TAC support; however it's no longer a supported item and am looking for assistance here. The TAC engineer was able to help assist with updating the system clock; however I believe the problems started happening after we updated the clock and rebooted the server. Now we are unable to schedule and attend any meetings (busy signal everytime) at all. I tried restarting the server itself as well as via the command line. I also now see an error during CLI restart, which I have listed directly below:
Stopping MeetingPlace SNMP/R:                              [ OK ]
Stopping mpe-tomcat-main: bash: /root/.bashrc: Permission denied
                                                           [ OK ]
Stopping mpe-tomcat-securewebservices: bash: /root/.bashrc: Permission denied
                                                           [ OK ]
Shutting down breeze:                                      [ OK ]
Shutting down fmsmaster:                                   [ OK ]
Shutting down fmsadmin:                                    [ OK ]
Stopping MeetingPlace application: /etc/init.d/mpx_app: line 264: 4955 Segmentation fault      (core dumped) ${shutdown_bin} ${shutdown_arg_1} ${shutdown_arg_2} ${shutdown_arg_3} >>${non_verbose_shutdown_output} 2>&1
                                                           [FAILED]
    ERROR: returncode = 139
Stopping MeetingPlace License Manager:                     [ OK ]
Stopping MeetingPlace database:                            [ OK ]
Stopping MeetingPlace Java RMI: Shutting down RMI Registry:
                                                           [ OK ]
Stopping Cisco MeetingPlace Express:                       [ OK ]
Starting MeetingPlace Java RMI: Starting RMI Registry:
starting daemon
mpxadmin
                                                           [ OK ]
Starting MeetingPlace database:                            [ OK ]
Starting MeetingPlace License Manager:                     [ OK ]
Starting MeetingPlace application:                         [ OK ]
    already running
Starting breeze:                                           [ OK ]
Starting fmsmaster:                                        [ OK ]
Starting fmsadmin:                                         [ OK ]
Starting mpe-tomcat-main: bash: /root/.bashrc: Permission denied
                                                           [ OK ]
Both the admin and user web interfaces work on the home pages, but can't seem to schedule any new meetings or login to any existing ones, with busy signal as well. Anyone have any ideas? We need assistance with this ASAP since it's our voice collaboration solution. Thanks in advance for any help.

Amlesh,
Here is the pertinent output:
/common/log/taos-log-a/core/core.1947.11.ConfSchd.1183266069
/common/log/taos-log-a/core/core.1837.6.gyromain.bin.1183266161
/common/log/taos-log-a/core/core.1859.6.cpgs.1183266206
/common/log/taos-log-a/core/core.1951.11.ConfSchd.1184475669
/common/log/taos-log-a/core/core.1946.11.ConfSchd.1185685269
/common/log/taos-log-a/core/core.1836.6.gyromain.bin.1185685332
/common/log/taos-log-a/core/core.1880.6.cca.1185685452
/common/log/taos-log-a/core/core.1858.6.cpgs.1185685452
/common/log/taos-log-a/core/core.1950.11.ConfSchd.1185771671
/common/log/taos-log-a/core/core.1863.6.cpgs.1185771865
/common/log/taos-log-a/core/core.1884.6.cca.1185771865
/common/log/taos-log-a/core/core.1991.6.nmpagent.1185771865
/common/log/taos-log-a/core/core.1950.11.ConfSchd.1185858067
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1188018079
/common/log/taos-log-a/core/core.1969.11.ConfSchd.1188190869
/common/log/taos-log-a/core/core.2008.6.vui.1188190988
/common/log/taos-log-a/core/core.2029.6.nmpagent.1188190988
/common/log/taos-log-a/core/core.1998.6.poclient.1188190988
/common/log/taos-log-a/core/core.1970.11.ConfSchd.1189227671
/common/log/taos-log-a/core/core.1862.6.gyromain.bin.1189227762
/common/log/taos-log-a/core/core.1883.6.cpgs.1189227807
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1189918866
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1190005281
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1190178068
/common/log/taos-log-a/core/core.1886.6.cca.1190178237
/common/log/taos-log-a/core/core.2012.6.nmpagent.1190178237
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1191906070
/common/log/taos-log-a/core/core.1843.6.gyromain.bin.1191906162
/common/log/taos-log-a/core/core.1886.6.cca.1191906248
/common/log/taos-log-a/core/core.1865.6.cpgs.1191906248
/common/log/taos-log-a/core/core.1950.11.ConfSchd.1192424479
/common/log/taos-log-a/core/core.1842.6.gyromain.bin.1192424571
/common/log/taos-log-a/core/core.1863.6.cpgs.1192424613
/common/log/taos-log-a/core/core.1951.11.ConfSchd.1192597270
/common/log/taos-log-a/core/core.1969.11.ConfSchd.1192683669
/common/log/taos-log-a/core/core.1903.6.cca.1192683817
/common/log/taos-log-a/core/core.1951.11.ConfSchd.1193029270
/common/log/taos-log-a/core/core.1842.6.gyromain.bin.1193029360
/common/log/taos-log-a/core/core.1864.6.cpgs.1193029400
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1193720467
/common/log/taos-log-a/core/core.1843.6.gyromain.bin.1193720565
/common/log/taos-log-a/core/core.1864.6.cpgs.1193720610
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1195452071
/common/log/taos-log-a/core/core.1843.6.gyromain.bin.1195452170
/common/log/taos-log-a/core/core.1864.6.cpgs.1195452213
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1196834481
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1197007273
/common/log/taos-log-a/core/core.1842.6.gyromain.bin.1197007371
/common/log/taos-log-a/core/core.1864.6.cpgs.1197007413
/common/log/taos-log-a/core/core.1952.11.ConfSchd.1198044080
/common/log/taos-log-a/core/core.1843.6.gyromain.bin.1198044184
/common/log/taos-log-a/core/core.1842.6.gyromain.bin.1199858530
My understanding is these core files are crash dumps and are safe to delete?
Jared

Cisco Meeting Place Express

Hello All,
I am trying to do the Meeting Place Express 8.0 Integration with interal WEBEX node for MCS "Type 2 Integration". My confusions are
1- Can we install Internal webex node on MCS without integrating with Cisco Webex Cloud?
Internal node will be used for scheduling the in house meeting. This configuration i am doing to acheive the LAB demo system.
My understanding is :- Internal WebEx node cannot be installed as a standalone without Webex Cloud Node.
Pls educate me how to proceed
If possible, Pls help me to get the document to acheive this configuration.

Hello All,
I am trying to do the Meeting Place Express 8.0 Integration with interal WEBEX node for MCS "Type 2 Integration". My confusions are
1- Can we install Internal webex node on MCS without integrating with Cisco Webex Cloud?
Internal node will be used for scheduling the in house meeting. This configuration i am doing to acheive the LAB demo system.
My understanding is :- Internal WebEx node cannot be installed as a standalone without Webex Cloud Node.
Pls educate me how to proceed
If possible, Pls help me to get the document to acheive this configuration.

Cisco Unified MeetingPlace Express Compatibility with Cisco Unified Communications Manager Release 8.X

I have a customer that would like to upgrade CUCM to either 7.1 or 8.0 and has Meeting Place Express.
In trying to establish compatability I found this link: http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp56211 which shows compatabilty up to CUCM 7.0.
If CUCM 7.0 is in fact the highest version supported with MPE 2.1(1.2), that would mean that they would loose their conferencing server.
Can anyone confirm if there will be MPE support for CUCM 7.1 or 8?
Thank you.

7.1 is still supported, however 8.X was never tested with MPE as it was already going to be replaced with MP.
Since the BU never tested it, it falls under not supported, MP8 is supported with CUCM 8.
But, since it uses a standard H323 trunk it should work fine.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk

Ask the Expert: Cisco Unified Contact Center Express (UCCX) Version 10.0 - Upgrade, Migration, and New Features Overview

With Abhiram Kramadhati
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the upgrade, migration methods, and new features of the latest released Version 10.0 of Cisco Unified Contact Center Express (UCCX) with Cisco expert Abhiram Kramadhati.
Abhiram will address the following on the latest release of Cisco UCCX Version 10.0:
Installation
Upgrade from previous versions - both Linux and Windows
Migration from MCS to Cisco UCS environment - Different methods and best practices
New features - Overview and limitations
This discussion will center on install and upgrade best practices, changes in hardware support, and migration methods from MCS to Cisco UCS. He can also briefly discuss the new features introduced in 10.0. The discussion focuses the latest versions, but queries about general Cisco UCCX topics can be addressed too if time allows.
Abhiram Kramadhati is an engineer with the Contact Center Backbone group. He has been working with Cisco UCCX since he joined Cisco. During two years at Cisco, he has built his expertise around Cisco UCCX telephony applications, Java Telephony API (JTAPI) integration, Cisco UCCX system behavior, LDAP components, and Cisco UCCX as IP interactive voice response in Unified Contact Center Enterprise (UCCE) environments. He also works on other technologies, including Unified Communications Manager and UCCE. He has been involved in many technical escalations in the Asia Pacific region. Abhiram also holds a CCIE in voice (40065).
For more details about this topic, refer to the recently published Tech-Talk Video and Blog.
Remember to use the rating system to let Abhiram know if you have received an adequate response.
Abhiram might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation in the Voice, Video, and Collaboration community, sub-community, Contact Center discussion forum shortly after the event. This event lasts through January 31, 2014. Visit this forum often to view responses to your questions and the questions of other community members.

Hi Anurag,
Thanks for your questions.
1:Is there change in DB architecture as CUIC is the only option as compared to previous linux version UCCX ?
I assume this is from the tables regarding historical data. The database schema essentially remains the same since UCCX 9.0 had CUIC too and we had a seperate DB Space for CUIC and we still continue with that. The traditional historical tables remain and the replication process remains the same too.
2:Is there any version change for Linux OS used as VOS,
The Linux version is Red Hat Linux 5. To be precise:
[root@uccx10pub /]# cat etc/redhat-release
Red Hat Enterprise Linux Server release 5.7 (Tikanga)
3:Is there any API architecture change in UCCX 10 from previous releases ?
I can answer this more of an overview. The only enhancement in the API side is the introduction of REST API step in the script editor. You can now make REST calls from the script and this ofcourse opens up a whole new world of possiblities.
4:Since from UCCX 10 , we can only use either CAD or Finnesse at one time, whats the impact of changing this after some time in production, let say , i used CAD for 2 months and then i decided to move to Finesse, whats the impact ? or is it a smooth change as switching CUIC and HRC in previoius release ?
For the scenario you mentioned, there is absolutely no problem. The point to note is that the Finesse services are activated/deactivated but the CAD desktop services are ALWAYS running. The only condition to keep in mind is that you can use ONLY ONE type of agent desktop at any time. Also if Finesse is not used and CAD operations are used extensively, it is advisable to shutdown the Finesse service.
5:Is 3rd Party UCS hardware supported by UCCX 10 instead of using Cisco manufactured UCS , can i use HP hardware for Virtualisation ?
Yes, it can be used. This is something called as "Third party specs based specification". The most important things seen for compatibility are:
Inter CPU Model
It it is on thVMWare Hardware Compatibilty List
You can get more information about this on the "Can I use this server?" section of UC Virtualized Hardware page:
http://docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware#.22Can_I_use_this_server.3F.22
6:Is Host name change supported?
Yes, the hostname change is supported. The prcocedure is documented in the UCCX 10.0 Administration Guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_0/configuration/guide/UCCX_BK_W1AF9DDD_00_uccx-admin-guide-10.0.pdf (Pg 168)
Cheers,
Abhiram Kramadhati

Meeting Place Express 2.1.1.2 Web Access Issue

Hello all,
I'am having an issue with a Meeting Place Express 2.1.1.2 server. There was a power failure and now we can still access the server via dial-in but the web acess is not working. From the CLI i run the mpx_sys status command and it says webservices is active. The server has been restarted. When I check the errorlog I see "unable to connect to webservices, trying again" Anyone know what the issue might be? Thanks
Jason

Hello Hasnain,
Have you tried the recovery procedures below:
http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Express%2C_Release_2.x_--_Troubleshooting_System_Issues#Recovering_the_Password_for_the_root_Account
If that doesnt work, you will need to open a TAC case and TAC will send you a password recovery .iso file to burn on a CD/DVD.
Regards,
Victor Dang.

Ask the Expert: C-Series Integration with Cisco Unified Computing System Manager

Welcome to the Cisco Support Community Ask the Expert conversation. This conversation is an opportunity to learn and ask questions about Cisco C-Series Integration with Cisco Unified Computing System® Manager (Cisco UCS® Manager) with Cisco experts Vishal Mehta and Manuel Velasco.
Cisco UCS C-Series Rack-Mount Servers are managed by the built-in standalone software, Cisco Integrated Management Controller (Cisco IMC). When a C-Series rack-mount server is integrated with Cisco UCS Manager, the IMC no longer manages the server. Instead you will manage the server using the Cisco UCS Manager GUI or Cisco UCS Manager command-line interface (CLI).
Cisco UCS Manager 2.2 provides three connectivity modes for Cisco UCS C-Series Rack-Mount Server management. The following are the connectivity modes:
Dual-wire management (shared LAN On Motherboard [LOM]): Shared LOM ports on the rack server are used exclusively for carrying management traffic.A separate cable connected to one of the ports on the Payment Card Industry Express (PCIe) card carries the data traffic.
SingleConnect (Sideband): Using Network Controller Sideband Interface (NC-SI), the Cisco UCS Virtual Interface Card 1225 (VIC1225) connects one cable that can carry both data and management traffic.
Direct Connect Mode: Cisco UCS Manager Version 2.2 introduces an additional rack server management mode using direct connection to the Fabric Interconnect.
Vishal Mehta is a customer support engineer for Cisco’s Data Center Server Virtualization Technical Assistance Center (TAC) team based in San Jose, California. He has been working in the TAC for the past 3 years with a primary focus on data center technologies such as Cisco Nexus® 5000, Cisco UCS, Cisco Nexus 1000V, and virtualization. He presented at Cisco Live in Orlando 2013 and will present at Cisco Live Milan 2014 (BRKCOM-3003, BRKDCT-3444, and LABDCT-2333). He holds a master’s degree from Rutgers University in electrical and computer engineering and has CCIE® certification (number 37139) in routing and switching and service provider.
Manuel Velasco is a customer support engineer for Cisco’s Data Center Server Virtualization TAC team based in San Jose, California. He has been working in the TAC for the past 3 years with a primary focus on data center technologies such as Cisco UCS, Cisco Nexus 1000V, and virtualization. Manuel holds a master’s degree in electrical engineering from California Polytechnic State University (Cal Poly) and CCNA® and VMware VCP certifications. Remember to use the rating system to let Vishal and Manuel know if you have received an adequate response.
Because of the volume expected during this event, our experts might not be able to answer every question. Remember that you can continue the conversation in the Data Center, under subcommunity, Unified Computing, shortly after the event. This event lasts through May 23, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hello Sebastian,
The different modes of connecting C-Series with UCSM come into play depending on the type of infrastructure you already have along with C-Series and NIC model.
Cisco UCS C-Series Rack-Mount Servers are managed by the built-in standalone software, Cisco Integrated Management Controller (CIMC) .
Powerful features provided by Cisco UCS Manager can be leveraged to manage C-Series server by integrating C-Series Rack-Mount Server with UCSM.
This not only gives you rich-feature set but also one management plane to operate UCS-B Series Chassis and UCS-C Series Rack Server.
You will manage the server using the Cisco UCS Manager GUI or Cisco UCS Manager CLI.
Cisco UCS Manager 2.2 provides three connectivity modes for Cisco UCS C-Series Rack-Mount Server management.
The following are the connectivity modes:
• Dual-wire Management (Shared LOM):
Shared LAN on Motherboard (LOM) ports on the rack server are used exclusively for carrying management traffic. A separate cable connected to one of the ports on the PCIe card carries the data traffic. Using two separate cables for managing data traffic and management traffic is also referred to as dual-wire management.
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_0100.html
This mode is recommended when you have C-Server which does not have or cannot support VIC 1225 card (such C-200 server)
• SingleConnect (Sideband):
Using Network Controller Sideband Interface (NC-SI), Cisco UCS VIC1225 Virtual Interface Card (VIC) connects one cable that can carry both data traffic and management traffic.
This feature is referred to as SingleConnect.
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_011.html
This most recommended Integration model when using FEX and VIC 1225 card
• Direct Connect Mode:
Cisco UCS Manager release version 2.2 introduces an additional rack server management mode using direct connection to the Fabric Interconnect.
This mode will eliminate the need for FEX module as Servers are directly plugged into the base ports of Fabric Interconnect
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_0110.html
Please let us know if you need more information. Thank you!
Thanks,
Vishal

Ask the Expert: Deployment and Troubleshooting Cisco Unified Contact Center Express (UCCX) Deployments

With Anirudh Ramachandran and Abhiram Kramadhati
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the latest advancements in Cisco UCCX (such as the integration of Cisco Social Miner to provide agent chat and better reporting using the Cisco Unified Intelligence Center), as well as the existing features of Historical Reporting, custom reporting using the historical database, Agent Email services, JTAPI integration with CUCM, and the HA over WAN cluster mechanism.
Anirudh Ramachandran is a customer support engineer at the Cisco Backbone Technical Assistance Center in Bangalore, India. Working in the Asia-Pacific time zone for the last two years, he focuses on Cisco Unified Contact Center Express issues and specializes in Linux, JTAPI/CTI integration, and UCCX system and database issues. He holds the CCNP Voice and UCCX Specialist certifications, and is also a Red Hat Certified Engineer. Anirudh writes tools and automates bug workarounds for UCCX in addition to working on TAC service requests, and currently has authored and co-authored seven such tools. Anirudh graduated from the National Institute of Technology Karnataka with a Bachelor of Technology in Computer Engineering.
Abhiram Kramadhati is an engineer with the Contact Center Backbone team in the Asia Pacific timezone. He has been working with UCCX since he started with Cisco 2 years ago. During his time at Cisco, he has built his expertise around UCCX Telephony applications, JTAPI integration, UCCX system behaviour, LDAP components and also UCCX as IPIVR in UCCE environments. He also works on other technologies including Unified Communications Manager and UCCE. He has been involved in many technical escalations in the region. Abhiram is a Telecommunications engineer from Bangalore, India.
Remember to use the rating system to let Anirudh and Abhiram know if you have received an adequate response.
They might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice and Video Contact Center subcommunity discussion forum shortly after the event. This event lasts through May 3, 2013. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hi Anthony,
Thanks for the question.
This is an interesting requirement, since the UCCX trigger's configuration is translated only to the Call Forward Busy External setting on the CUCM.
Trigger creation:
144768: Apr 22 21:54:23.789 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet.updateNewTrigger() - Creating a new Trigger :1234
144876: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet routePoint = 1234
144877: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet description = testt
144878: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet deviceName = testt
144879: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet devicePool = {1B1B9EB6-7803-11D3-BDF0-00108302EAD1}
144880: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet devicePoolName = Default
144881: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet callingSearchSpace =
144882: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet callingSearchSpaceName = None
144883: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet redirectCSS = default
144884: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet location = {29C5C1C4-8871-4D1E-8394-0B9181E8C54D}
144885: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet locationName = Hub_None
144886: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet partition =
144887: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet partitionName = None
144888: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet voiceMailProfile =
144889: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet voiceMailProfileName = None
144890: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet forwardBusyVM =
144891: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet forwardBusyDestination =
144892: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet forwardBusyCSS =
144893: Apr 22 21:54:23.884 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerServlet forwardBusyCSSName = None
144953: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-569.CCMLineSOAPAdmin: try makeRequest() on AXL: 10.106.113.142, AXLUser: axl, AXLPassword: XXXXXX
144954: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:CCMVersionSOAPAdmin.getAXLVersion():7.1
144955: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-569.CCMLineSOAPAdmin: makeRequest() - Start REQUEST ====================
144956: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:POST /axl/ HTTP/1.1
Connection: keep-alive
Host: 10.106.113.142:8443
Authorization: Basic YXhsOmF4bA==
SOAPAction: "CUCM:DB ver=7.1"
Accept: text/*
Content-type: text/xml; charset="utf-8"
Cache-Control: no-cache
Pragma: no-cache
Content-length: 440
http://schemas.xmlsoap.org/soap/envelope/">MADM_5691234CRS Line descriptionCallPark
144957: Apr 22 21:54:23.913 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-569.CCMLineSOAPAdmin: makeRequest() - End REQUEST ==================
144958: Apr 22 21:54:23.914 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-569.CCMLineSOAPAdmin: getSocket: MADM_LIB_AXL_AXL_SOCKET_POOL-0-79[TLS_RSA_WITH_AES_128_CBC_SHA: Socket[addr=10.106.113.142,port=8443,localport=44913]]
144987: Apr 22 21:54:24.195 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-570.CCMCTIRoutePointSOAPAdmin: makeRequest() - Start REQUEST ====================
144988: Apr 22 21:54:24.195 IST %MADM-LIB_AXL-7-UNK:POST /axl/ HTTP/1.1
Connection: keep-alive
Host: 10.106.113.142:8443
Authorization: Basic YXhsOmF4bA==
SOAPAction: "CUCM:DB ver=7.1"
Accept: text/*
Content-type: text/xml; charset="utf-8"
Cache-Control: no-cache
Pragma: no-cache
Content-length: 839
http://schemas.xmlsoap.org/soap/envelope/">MADM_570testttesttCTI Route PointCTI Route PointCTI Route PointSCCPUserRing1000010000
144989: Apr 22 21:54:24.195 IST %MADM-LIB_AXL-7-UNK:AXL-ExecutionCmd-570.CCMCTIRoutePointSOAPAdmin: makeRequest() - End REQUEST ==================
145014: Apr 22 21:54:24.647 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerUtil.createRPAndLineOnCCM() - CTI RP created.
145015: Apr 22 21:54:24.647 IST %MADM-ADM_CFG-7-UNK:JTAPITriggerUtil.createRPAndLineOnCCM() - Created a Route Point = 1234
As you would aready know, the UCCX will send an AXL request (within the SOAP envelope) to the CUCM to create this RP. Looking at the existing code, there does not seem to be a method where we are differentiating between CFB_internal and CFB_external while sending this request.
We have taken this as an enhancement request and also spoken to the business unit about the same. It has been added to the roadmap, we will reach out to you offline to understand the business case so that the process can be expedited if needed.
Keep the questions coming
Cheers,
Abhiram Kramadhati

CISCO UNIFIED CONTACT CENTER EXPRESS - SMS INTEGRATION

Is is possible to integrate Cisco Unified Solutions (Cisco Unified Contact Center Express) with a SMS system? Do you have any recommendation of solution (ej. Quescom)?

We do this all the time using XLM and SOAP...what exactly did you have in mind?
Peace,
Michael Clendening
CCIE 6487 (ISP-Dial)

Meeting place express and Windows 7 compatibility

I wonder if someone already tried to use Meeting place Express 2.0 with clients that are using Windows 7 OS? If so I wonder if there are some compatibility issues?
Regards

At least with the 2.1.1.2 hotfix 36 version (last and highly recommended patch) of the product the Outlook plugin appears to work with Windows 7 32bit and Office 2007. It's getting increasingly touchy as Microsoft patches things and totally bombs in Office 2010 if you have the 64bit version.
The Adobe Breeze interface seems to function without issue, even in the 64bit OS.

CISCO UNIFIED CONTACT CENTER EXPRESS - ANSWERING TEMPLATES

It is possible in Cisco Unified Contact Center Express 8.5, Premium, to configure some templates for mail / SMS / chat answers, so all agents can serve customers in a predefined style?

If you are referring CAD Agent EMails you can check the section "configuring Templates" in the link below
========
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/user/guide/cda85ccxug-cm.pdf
========
Regarding chat - Agents can communicate only with team members , supervisors and SME (if presence is enabled). The closest what you can have for the template is "
Predefined High-Priority Chat Message" which can be checked on page 57
=========
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/user/guide/cad85ccxug-cm.pdf
=====
Hope this helps
Regards
Anuj

Problem with Cisco Unified Meeting Place Express

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