Problem with Compaq Presario CQ60 Laptop

Periodically laptop will not turn on. I had a message "critically low battery". Tried plugging in and no response. couple of days later, computer responded and did turn on. This situation causes great distress as I fear work will be lost forever. do i need new battery? Please advise. Helene

Hi,
Let me summarize, your laptop won't start from time to time and you had (have?) a "critically low battery" message.
When your laptop doesn't start, plugging in does not help.
When you face the problem, try to remove the battery from your laptop, plug it in and try to boot without the battery.
Batteries are well known to cause that kind of issue and if your computer does start without the battery then you may need to replace it with a new one.
But before you purchase a new battery, have a look there :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00821536&lc=en&cc=us&dlc=en&product=3791961
This tool will certainly help you.
Regarding your files, even though at that point there seems to be little to fear, you should always back them up as they are more valuable to you than any piece of hardware!
With an up to date backup, anything can happen to your computer, you're safe otherwise there is always a tiny chance they can't be recovered (it's impossible, as an example, to recover files from a stolen laptop...)
Cheers.
Service is the lifeblood of any organization.
Everything flows from it and is nourished by it.
Customer Service is not a department... It's an attitude

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Problem with Compaq Presario V6000 laptop

Hi forum members! I am a newbie to this forum and i would like to introduce myself, my name is Hammy and I am from Glasgow. I have a problem with my laptop whih is a Compaq Presario V6000 running windows Vista, 32 bit product number V6254EA.
A few weeks ago when i turned on the computer it failed to boot up, the only thing visible on the screen is the bar at the bottom of the screen with `Microsoft Corporation` displayed below it.
I have tried starting it up in SAFE MODE but all that happens is that a certain amount of windows system drivers are loaded and then goes no further!
I have purchased recovery discs with no joy! I have also tried a hard reset which has not solved the problem. I tried the `hard drive self test, which after approx 30 seconds carrying out a quick test displayed the following message #1- 07 Fail.
If it is the hard drive or the motherboard that has failed is it possible to replace them.
Thanks

Did you burn the recovery disks? Will follow up with the manual and a link to buy the hdd.

Installation problems in Compaq Presario V2617LA Laptop

Hello,
I am new in all of this Unix-Linux world and I need some help, here's my problem:
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Could it be a hardware compatibility problem? What do you think?
My Laptop specs are the following:
Product Name      Compaq Presario V2617LA
Product Number      EW998LA#ABM (Spanish version)
Microprocessor      1.8 GHz Mobile AMD Sempron� Processor 3000+ with PowerNow!� Technology
Microprocessor Cache      128KB L2 Cache
Memory      512 MB 333 MHz DDR Dimm 2
Video Graphics      ATI RADEON XPRESS 200M IGP
Video Memory      128MB DDR (shared)
Hard Drive      60 GB 4200RPM
Multimedia Drive      DVD�R/RW and CD-RW Combo Drive with Double Layer support
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Network Card      10/100BASE-T Ethernet LAN (RJ-45 connector)
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Pointing Device      Touch Pad with On/Off button and dedicated vertical and horizontal Scroll Up/Down pad
PC Card Slots
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Thank you in advance!!

I `m sure that i completely uninstall it from the 1st laptop..
I don`t want to sight out from my desktop,the 1st laptop is in an...other country. [of course a friend of mine have it]
I mail to him to try to uninstall any files or something from there..
if i solve the problem i install to 2nd laptop

Sound Problem with Compaq Presario

Hi,
I am using a Compaq Presario SR 1630IL desktop, Prod # EG224AA#ACJ, S/N INI54709VG. In my system Windows XP and Ubuntu 9.4 are installed with Ubuntu as the default OS. The PC is using Realtek ALC 880 sound card. The linux sound module is snd-hda-intel.
My problem is with the sound in linux. In windows the sound is very fine but in Ubuntu it is very less although my external amplifier is in full volume and the internal audio mixer too. I am using ALSA latest version for ubuntu.
I have tried all the howto's available in the webbut couldn't improve the situation. Is there any problem with ALC880 chipset in lunux.
Eagerly waiting for the assistanse from HP
Thanks
Message Edited by asamay81 on 07-03-2009 10:53 AM

I formated my c-drive....and currently i am using updated HP audio driver Conexant High-Definition Audio Driver
and other drivers like modem,chipset....even then only back graund music is comin but voice is not(vispering type of voice)
I dont know which BIOS version i am using.... How to see that...
I went to HP service center they told me.......may be port problem will be thr......and port is integreted in motherbpard so...u hav to replace the motherboard........I realy dont know what to do.....
And one more thing what I notice is that.......start<control pannel<sound.....here only speaker option is coming not the headset.....so i dont know exactly...what should i do...........
shraddha

Wireless and batter problems with Compaq Presario CQ45-315TX Notebook PC

Was using my Compaq a year or so when it suddenly stopped detecting the battery. Short time after it stopped detecting the wireless module (listed as error 702 during startup).
I've already made sure all of my drivers are up-to-date, automaticaly and manually. I read in other forums that a BIOS update would fix both of these problems. I downloaded the reccomended update to go from BIOS Version F.66 to F.66A. I'm not sure if it actually worked as the update was to the same versio and ID as the existing BIOS.
Is there another update for BIOS F.66 as the ones I've tried don't seem tio change its version after they run, or is there another solution to this problem?

Hi,
Try the following.
Download the Conexant HD Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45166.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the Conexant device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
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Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the Conexant installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

Problem With Compaq presario V3500

Currenty i have used Compaq V3500 since september 2008 ( before i bought CQ40-308TU, since i feel satisfied with HP-Compaq product). but a few days ago, my notebook suddenly crash, after (unfortunally) my guarantee has expired. After i can solve the crash, and can enter into system, my ram only detected 1GB( i have been upgraded into 2GB). i tried to check and test whetever sodimm is dead. but after i check, the reslt for my sodimm is alive. i found later, the problem is on the socket for sodimm, one socket is dead. since my guarantee is expired, i tried to service at general notebook service centre. but they also give up for this matter. they suggestion is to change the mainboard with new ones, and this will be costly enough. could anyone suggest the other option to fix this problem without replace the mainboard with the new one??or this was already general problem for V3500 user from the start?( maybe v3500 is a failure product from HP-compaq?)
This question was solved.
View Solution.

With a dead memory slot your only option is a new motherboard. Yes, the whole V3000 line is a cousin to the Pavilion dv6000 line, which has not been a sterling performer to say the least.

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On pressing start button, laptop starts, but blank screen comes. After every few seconds, it keeps on rebooting, but nothing happens.
I have tried pressing F10 and Esc button on startup, but nothing happens.
Moving finger over multimedia touch buttons causes them to beep.
Few times, it shows the BIOS, but does not detect the hard-drive.
Very rarely, everything works fine and OS boots and works fine (without any sign of problem).
I replaced RAMs, hard-drive and DVD Reader in other laptop and there they worked absolutely fine.
I even tried removing the battery, connecting external monitor, keyboard, but nothing worked.
BIOS version is F.3D.
When opened, CPU fan and heatsink were dustfree.
Product Specs: HP Presario V6305NR, 1.6 GHz AMD Turion™ 64 X2 Dual-Core Mobile Technology TL-50, 1024MB DDR2 System Memory (2 Dimm), NVIDIA GeForce Go 6150 (UMA)
Rahul Singhai
This question was solved.
View Solution.

After few days my laptop stopped starting.
It showed no activity, as its motherboard had got fired up.
It was fault on their side (the faulty BIOS fan control algorithm), that let the motherboard to over heat.
I updated the BIOS, but it was too late by then.
Luckily my laptop was still in extended warrenty period (2 years from date of purchase).
I sent it to their service center and they repaired my laptop free of cost.
Its working fine now.
Rahul Singhai

Problem with Compaq Presario F700, F767NR

I am having trouble with my laptop,
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I would greatly appreciate any help anyone could give.

try cleaning the fan. I had to open mines up and clean the fan real good and also put new thermal paste on the cpu also

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I have a Presario CQ61 and recently updated the iTunes software installed. Everything worked fine until I went to shut down the computer. While waiting for the windows menu to load it crashed, since then it hasn't worked (some 5 days).
When I turn it on it asks if I want to restart in normal windows mode of safe mode (recommended).
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I have tried removing the battery, making sure there is a full charge and that everything is connected properly. The power button is lit up white and the WIFI button is blue.
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Hello,
I see that you're having an issue booting the notebook up. You could be having an issue with Hard Drive in the notebook, Sometimes when the Hard Drive is bad it prevents the notebook from booting windows.
Try and test the Hard Drive in the BIOS. Follow this document and it should guide you through testing the Hard Drive and the memory.
Please let me know the outcome. If you have any more questions let me know.
THX

Compaq Presario CQ60-112LA: Problems with the wireless

Hello!!! :D:D:D:D
I send my greetings to the community.
I want to write 2 things before to tell you about my problem:
1. I'm sorry for my English, It isn't so good.
2. I'm Newbie in Arch Linux but not in GNU/Linux (I'm not an expert ) and I've read the wiki and Forum Etiquette (http://wiki.archlinux.org/index.php/Forum_Etiquette).
I installed Arch Linux in my laptop, it's a Compaq Presario CQ60-112LA and It had installed Madriva Linux but I wanted to have more control on my computer and I decided to install
I followed the wiki's instructions and I could install Arch Linux correctly but I have a problem. I can connect to Internet by wireless, I haven't got wired access and I followed this instructions:
(http://wiki.archlinux.org/index.php/Wir … _available)
I could bring up the interface
#ifconfig wlan0 up
#iwconfig wlan0 essid "BTHome..." key ABCDCD
dhcpcd wlan0
dhcpcd: version X.X.X starting (I don't remember the real version, In this moment I'm sending this post from Mandrivas' Livecd)
dhcpcd: wlan0: waiting for carrier
dhcpcd: timed out
I tried to connect manually with static ip but I couldn't. I don't know what can I do. I can't continue without Internet, because I can't update my system and I can't install Kde4 ..
I did this one:
#modprobe -r ath5k
modprobe ath_pci
But I didn't find any wireless interface, In Mandriva ath_pci works better than ath5k module, but I can't up ath_pci module..
Thank you very much for your help... And I apologized again for my english...

HI;
The easiest thing to do is to spray canned air into the vents by the fan and heat sink. If a lot of dust comes out, that will probably take care of the issue. If no dust comes out, then you have other issues causing overheating and thermal shutdown. Take care not to overspin the fan blades when you blow the air into it.
Paul

HP Compaq Presario CQ60-211DX Volume problem

Hello. My HP Compaq Presario CQ60-211DX laptop always automatically reduce the microphone's volume to 0 anytime i am making a phone call, and this alway affect the volume whereby the other person stops hearing me. Am running a windows vista home basic. Also my realtek high definition Audio disappeared, and now i have conexant high definition audio as my default audio driver. Please, anyone with useful solution should help me out. thank you.

Hi. I have the same problem. Have you been able to fix this?

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my webcam is not woking

Compaq Presario CQ60, overheating and automatically shutting down.

Hi.
I have a Compaq Presario CQ60 that is about a year old. These days I have been experiencing problems with my laptop. The problem is that the top hand corner gets hot, and then my laptop automatically shuts down itself. There is plenty of battery on my laptop, and it also happens, while my charger is plugged into it. This mainly happens when I am at school, where I do not bring my notebook fan cooler. I can basically do nothing, because every 30 minutes it will automatically shut down itself. It even happens when I am in "Battery save" mode. This is starting to irrate me, because I have only had this laptop for about a year, and my warranty just expired so there isn't much I could do. I have read about this being a problem to a lot of people...
I am wondering if it has something to do with my battery, because it is really bad. It only lasts for about 30 minutes from 100% to 10%. I do not know what the problem is, because I have no expertise in laptops.
I hope you can help me.

HI;
The easiest thing to do is to spray canned air into the vents by the fan and heat sink. If a lot of dust comes out, that will probably take care of the issue. If no dust comes out, then you have other issues causing overheating and thermal shutdown. Take care not to overspin the fan blades when you blow the air into it.
Paul

Sound Card and Wifi device Not working - Compaq Presario CQ60 -109EM AMD Sempron

I need a driver for my new note book Compaq Presario CQ60 109EM for Windows XP sp2 operating system.
It was on Vista Home Basic. I hated it because it made the computer ran very slow, i downgraded to XP Sp2
by myself, but now i am getting issues with all drivers. Everything is not working, the worse one is the sound
card and wifi device are not working event not detected by xp. Please help me.

grr i have the same problem, my laptop is the same model as urs. Go to Nvidia.com for the graphics card driver, the graphics card for our laptops is the nvidia geforce 8200 m card, just search it into the download section (it will ask you to). I cant get the internet working but im usin a usb modem. The webcam can be activated by going to the start menu and right clicking my computer and going to the manage option from here go to the device manager.
Go to the yellow section and it will say other devices it will say hp webcam now download a youcam driver or whatever and right click on the hp webcam
and select update driver click on this time only and select download from a spesific location and select the webcam driver it will hopefully work and be removed from the yellow section. now using a webcam veiwer you can use it. Thats all i know so far but i really would like to get my sound working mainly because on xp on this laptop it is pretty powerful for games as i can run crysis at medium settings at an exeptional level but obviously, NO SOUND GRR.....

Compaq Presario CQ60-211dx - Windows XP Sounds Are Low Pitched

I know I'm going to get replies saying to upgrade my OS from Windows XP.
I have a Compaq Presario CQ60-211dx running Windows XP Professional 32 bit. The system sounds are kind of low pitched. Let's say the system audio is at C but my sound is at B flat. It's starting to become kind of annoying, because I don't really like sounds that are off tone. Also whenever I close and open the lid on the laptop, the sounds just don't work, until I restart the laptop. I have Conexant HD Smartaudio 221.
Anyone help?

Hi @darkness12445
Welcome to the HP Support Forums!
I understand that you are having sound quality issues. I am happy to assist. When I looked up your notebook I found that there were no drivers for XP on the support page, which would mean it was not sold configured for XP. So the drivers you are using would not have been customized to be compatible with the other standard devices in this series of notebooks. That may be part of the problem.
But for now...
No sound in Windows - windows.microsoft.com
Fix for Windows XP Poor Sound - eHow.com
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Problem with Compaq Presario CQ60 Laptop

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