Problem with copy/paste into WYSIWYG field?

Question

In using Robo HTML X5 my helpfile design is a simple one, but
one issue is stumping me.
-From the TOC tab I will create a new topic, and then edit
the WYSIWYG field on the right, insert graphics, etc. But if I cut
and paste from Word 2003 into the WYSIWYG topic field, all
formatting like bold letting is stripped out, along with graphics.
The graphics have to be cut and pasted individually and I manually
have to reformat the text.
Does anyone know why a copy/paste into the WYSIWYG field is
being stripped of formatting somehow? Is there simple project
setting somewhere?

Answer 1

Hi reiver12367 and welcome to our community
Trust me on this. Mixing Word and RoboHelp HTML are like
mixing oil and water. You really don't want to go down any road
where formatting is maintained during a copy/paste operation.
You might see better results by right clicking the folder
(inside RoboHelp HTML) where you want the topic to be, then
selecting Import. From there, choose the Word document file type
from the drop-down on the bottom of the dialog, navigate to and
choose your Word document. You will have a couple of dialogs to
deal with and the stuff should import in.
Personally, I even avoid going that route if I can. I instead
opt for saving the Word document as pure ASCII text. Then creating
a new topic and copy/pasting the text into the topic. From there I
format as needed.
Hopefully this helps... Rick