Problem with creation message

Hello.
we have configured our Solution Manager for VAR.
We added the Support Team to patrner schema (SLFC0001) also we added support team to rule 13200137 CRM_DNO_1.
After that when we try to create message with BC* component the window "Create Support Message" hung on and doesn't respond, but if we choose another component(not BC*) the message is creating.
Whats wrong with this rule? and why the window hung on?

>
Mikhail Prikhodko wrote:
> Problem was solved. note 1302672.
SAP Note 1302672 was already included (since 03-Jul-2009) in the central corrective
[SAP Note 1023598 - SAP Solution Manager Service Desk for service providers |http://www.service.sap.com/sap/support/notes/1023598 ]
I would recommend to subscribe this SAP Note
Best regards,
Ruediger

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