Problem with CS4 Master Collection Install

Have tried repeatedly to install CS4 Master Collection on an HP laptop running Microsoft Vista to no avail. I have uninstalled all previous attempts to install, run cleaner, deleted temp file stuff, rebooted ad nauseum etc. Originally, I was receiving a 1603 error code for all major programs: Photoshop, AI, etc. Now, I get a set up error: "set up has encountered an error and cannot continue. Contact Adobe Support." At this point, I have spent days trying to resolve this problem. Please help.

Since you mention Error 1603 you might try going thru the page linked below...
Error 1603: A fatal error occurred during installation

Similar Messages

  • CS4 Master Collection install problem..

    I'm trying to install CS4 Master Collection but then it gives an error and says..
    CS4 Master Collection can only be installed with xp service pack 3 or vista service pack 1.
    i do have vista service pack 2 but CS4 Master Collection came out after service pack 2..
    how come it doesn't work? Does someone has a solution for this problem?
    thx in advance

    There is no Vista SP2 except in beta form which you certainly shouldn't
    have installed on a production machine.
    But I find the XP SP3 message odd since the requirement is SP2, though
    SP3 is recommended. SP2 shouldn't stop the install.
    Bob

  • CS4 Master Collection Install

    A little advice here. I would like to install CS4 Master Collection. I have never had any creative suites on my computer but I do have Premier Pro 2.0, Ultra 2, After Effects 6.0, Audition, Photoshop, Visual Communicator, etc. all purchased seperatly. I have all the files I want saved.
    Is it best to uninstall all of these programs before I install CS4? The computer is not connected to the internet and there is no virus protection because it has always run better that way.
    Thanks for your help.
    Art

    Peter,
    When I installed CS4 Design Premium with CS2 (including Acrobat 7) Premium already installed the installer said that Acrobat would be upgraded during the install process, previously (CS to CS2) it had said it would first remove Acrobat. But I assume it did actually remove 7 and install 9. The odd thing was it didnt require a reboot during the install which all previous changes involving Acrobat had.
    Art,
    If you are using the suite on an offline PC you may want to try and find out how usable/good the help will be. Adobe have moved to an online help system and I think only limited help files are offered if the PC is not online.

  • Installation problem on CS4 Master Collection

    WHen I attempt to install CS4 master collection on Vista Ultimate X64
    While the installer is "checking system profile" the next window shows "Loading Setup"
    I then get a System Check error page. The window label is "Adobe Creative Suite 4 Master Collection Installer - Alerts"
    In the box it says, System Check.
    Critical Errors were found in setup for Adobe Creative Suite 4 Master Collection.
    Session has dependencies that cannot be satisfied.
    please see the Setup log file for details. click Quit to exit Setup."
    Then there is a Quit button, that is the only option.
    Any ideas which services need to be enabled to be able to install creative suite?

    I do have service pack 1 for vista ultimate x64.
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    [ 436] Thu Oct 30 19:12:48 2008 DEBUG
    PayloadPolicyInit: BEGIN Updating installstate for payloads
    PayloadPolicyInit: END Updating installstate for payloads
    PayloadPolicyInit: BEGIN Creating policyNodes
    PayloadPolicyNode._SetPayloadAction: none for {092DF7B0-6E10-4718-9763-9704CC4E6EF9} Adobe Anchor Service CS4
    [ 436] Thu Oct 30 19:12:48 2008 ERROR
    Unable to load fileOptions from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Options\Op tions.js
    Log of: object
    name {string}: TypeError
    message {string}: 'collectionID' is null or not an object
    number {number}: -2146823281
    description {string}: 'collectionID' is null or not an object
    [ 436] Thu Oct 30 19:12:48 2008 DEBUG
    updating path to Win32
    WizardControl: loading page "Progress" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Progress\P rogress.js
    updating path to Win32
    WizardControl: loading page "Register" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Register\R egister.js
    updating path to Win32
    WizardControl: loading page "Finish" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Finish\Fin ish.js
    HTML data complete: Welcome
    HTML data complete: Eula
    HTML data complete: Progress
    HTML data complete: Register
    HTML data complete: Finish
    [ 436] Thu Oct 30 19:12:48 2008 ERROR
    Critical errors were found in setup for Adobe Creative Suite 4 Master Collection:
    - Session has dependencies that cannot be satisfied.
    Please see the Setup log file for details. Click Quit to exit Setup.
    [ 436] Thu Oct 30 19:17:23 2008 INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    Doesn't really make sense to me....

  • CS4 Master Collection Install - Can't Select Flash to Install

    I'm trying to install the Master Collection on my PC here at work, however when I get to the option to select the "Easy Install", or "Custom Install", Flash CS4 isn't selectable to "Check" to install. It doesn't change if I got to Easy, or Custom. Both have Flash "Grayed Out". I had the trial of Flash CS4 installed, but I uninstalled it, thinking that it was causing the issue, but it still doesn't give the option to install it.
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    Please remove me from your reply list
    Larry Pike

  • Problem with CS6 Master collection on iMac

    Hi .
    The installer for CS6 Master Collection (Site Licence) will not accept the serial no on a  iMac
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    I have run ONYX and fixed all it could fix re permissions etc and HD problems (none)
    The OS version is 10.6.8 and latest updates as of yesterday.
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  • Problem with CS3 Master Collection on new Box & WinXP

    I just got a new computer, specs given bellow, that I just installed CS3 Master Collection.  The installation was reported as successful but when I try to run any of the CS3 programs (Flash, Photoshop, etc) the process starts (I checked this with Widows Task Manager/Process) but then nothing happens at all.  I haven't been able to find anything like this phenomenon with Google searches so I'm now posting here.
    Sys Specs:
    AMD A10-6800K APU with Radeon HD Graphics
    4.09 GHz, 2.21 GB Ram
    500 GB HD with 166G Free space after CS3 installation.Motherboard is a A55M-E33
    Message was edited by: James Daniel

    Try running the Creative Suite Cleaner Tool, and then try installing again.

  • CS4 Master Collection installing in wrong folder

    Heres my situation: I downloaded the installer, and want to put all of the programs on my second hard drive "D". "C" is where I have my windows install, but its a rather small drive. "D" is a 1TB drive, and I'd like the Adobe suite to be installed there, since it takes up quite a bit of space.
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    and
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  • CS4 Master Collection - Problem Applying Updates

    Hi
    I'm running the CS4 Master Collection on Windows Vista Ultimate 32-bit, SP2.
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    I am having the same problem. I found a forum that suggested this. Apparently it worked for some people, but not for me. Let me know if it does:
    1. Start -> All Programs -> Accessories
    2. Right-click on Command Prompt and select "Run as..."
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    5. Then run: regsvr32 vbscript.DLL
    (dont forget the spaces, or it won't work)
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  • Install of CS4 Master Collection on PC running Vista. Installation hangs up in "preparing to install."

    1. Computer died that used CS4 so was unable to deactivate product.
    2. Began install on another PC using Vista with downloaded CS4 Master Collection from Adobe website after several attempts to download.
    3. Entered my serial numbers.
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    5. Received error message: Failed to install Premiere Pro and Encore.
    6. I continued the install.
    7. Computer crashed.
    8. Rebooted.
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    RUn the cleaner tool and try again.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Mylenium

  • On my windows 8.1 pc (i5 processor with 8GB ram) I can't get the automatic update voor CS4 master collection. I removed my panda antivirus and still can't automatically update. somebody any suggestion?

    on my windows 8.1 pc (i5 processor with 8GB ram) I can't get the automatic update voor CS4 master collection. I removed my panda antivirus and still can't automatically update. somebody any suggestion?

    thanks for your reply.
    in Dutch it says that there are no updates available. I know that after
    installing cs4 there are updates but i can't load them automatically. I did
    a delete and reinstall, but still get the message.
    kind regards,
    2014-09-23 16:28 GMT+02:00 Atul_saini123 <[email protected]>:
        on my windows 8.1 pc (i5 processor with 8GB ram) I can't get the
    automatic update voor CS4 master collection. I removed my panda antivirus
    and still can't automatically update. somebody any suggestion?  created
    by Atul_saini123 <https://forums.adobe.com/people/Atul_saini123> in *Downloading,
    Installing, Setting Up* - View the full discussion
    <https://forums.adobe.com/message/6755843#6755843>

  • CS4 master Collection won't install on XP

    After paying the big bucks for this CS4 Master Collection software, I can't get it to install. I have 1.5 gig of ram, all slots full. Will it not install with that? The install won't let me install on a drive with 123 gig of free space, the install pop-up says there's not enough room please change location. I change it to another drive with 197 gig of open space and it won't install.
    Customer service is closed until Monday...I'll be back in class and don't get out until 8pm every frickin weekday.
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    I've tried to install the trial version and it does the same thing. I'm at my wits end with this!
    If there's only one out there willing to help me I would really appreciate, because Adobe doesn't seem to give a fig about helping me.

    How much free space is on the C:/drive? Without a lot of room you'll have a hard time installing any program even if you install it to a different drive. Windows needs lots of free space on C: for installing applications.
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    Bob

  • CS4 Master Collection - Problem occurred while extracting...

    After spending $1,500 and two days of RL time downloading the CS4 Master Collection twice, I am just a tad frustrated.
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    No. I refuse to spend another full day downloading this file yet again just to receive the same error.
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    Thanks in advance.

    I am having the same problem. I found a forum that suggested this. Apparently it worked for some people, but not for me. Let me know if it does:
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    2. Right-click on Command Prompt and select "Run as..."
    3. Run as Administrator (even if you are logged in as Admin. You need to run in the Black Command Prompt, not the White one)
    4. Run: regsvr32 JScript.DLL
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    I have both Adobe CS4 Master Collection and CS5 Master Collection installed on my mac OS X 10.6.6.
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  • CS4 Master Collection Won't Install

    Alright...so I insert the Adobe CS4 Master Collection DVD (yes, the first disc) and the autorun comes up. I hit install and nothing happens. I see in the task manager that setup runs for anywhere from 30 seconds to a couple minutes (tried this quite a few times) and then terminates. I wanna know what's going on. I've already searched the internet for answers as well as tried everything in the Adobe KB and every related topic here on the user-to-user forums. My specs are as follows:
    AMD Athlon X2 4200+ (2.2GHz/core)
    4gb DDR2 1066 RAM
    250gb SATA HDD
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