Problem with CUA

Hi Team,
we implemented CUA in our CRM system such as NCSCLNT300 was made as CUA and NCSCLNT200 as child system.
CUA works well in most cases except for the below issue.
1. For some roles available in client NCSCLNT200, when we try to add it to a user in CUA, system throws a error 'The central system does not have any information about the existence of role SAP_CRM_COMPETITOR in child system NCSCLNT200'
we have performed a text comparison but it didn't help. Thanks to help.

Hi,
if the text comparison does not work, there are only 2 possible causes:
1. the logical system name of the child system is not defined correctly (review table t000!)
2. the rfc-connection from child to central system is not configured correctly.
In most cases cause 1 is applicable. the fact, that you think that the text comparison works perfectly for other roles could be also that you have another system in the landscape with the same logical system name containing that same roles.
Simple test: create  a role form scratch in child and trigger the text comparison direktly in pfcg of the child system.
Is the role thena available in the central system?
An indication for cause 2 would also be no confirmed status in SCUL.
b.rgds, Bernhard

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    B  4: 2000 * 232 = 464000
    B  5: 4001 * 4 = 16004
    B  6: 1 * 200 = 200
    B  7: 65 * 4 = 260
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    B  6: 1 * 200 = 200
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    A  RFC rfc/cp_convert/ignore_error = 1
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    N  SsfSapSecin: putenv(SECUDIR=C:\usr\sap\SXI\DVEBMGS00\sec): ok
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    E  EnqId.RandomNumber      = -999
    E  ReqOrd.TimeInSecs       = -999
    E  ReqOrd.ReqNumberThisSec = -999
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    E  ReqOrd at Cli:  TimeInSecs/ReqNumberThisSec    = 20.10.2008 12:38:11  1224486491 / 1
    E  Status:         STATUS_OK
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    M  ThActivateServer: state = STARTING
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    L  End of BtcSysStartRaise

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    M  *** WARNING => ThCheckReqInfo: req_info & DP_CANT_HANDLE_REQ
    M  return number range rc 12
    M  *** WARNING => ThNoGet: get from object (cli/obj/subobj/range = 000/ALAUTOUID /      /01) returned rc 12

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    M  hostaddrlist return 0
    M  hostaddrlist return 0
    M  hostaddrlist return 0
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                        serverSocket = ss.accept();
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