Problem with custom paper size on dot matrix printer

Hi All,
I'm using CR2008 with updated to SP2. I have a problem with custom paper size (W=21; H=14), the CR Viewer show report with custom paper size correctly but when I print it to a dot matrix printer (Epson LQ 300+) the content was rotated to landscape. If print to a laser printer the content was printed correctly. My report was printed correctly by CR10 or previous versions I got this issue when upgraded to CR2008. I aslo tested my computer and printer with orther application like MS Word the printing have no problem with custom paper size.
Thanks for any advice for me.
Han

Looking at the Epson LQ 300+ driver, I see that the latest update is from 2002. In my experience, most matrix printer drivers are not unicode. Crystal Reports is designed to only work with unicode printer drivers. See the [How Printer Driver Options Affect a Report|https://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/a09051e9-721e-2b10-11b6-f9c65c64ef29&overridelayout=true] article, page 6 for details. Also, see [this|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_dev/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do] note.
Finally, see if you can print from the CR designer to this printer and if you get the correct results here.
Ludek

Similar Messages

Problems with Custom Paper Size and Address Book

I'm having some trouble printing from Address Book onto a custom paper size. I'm attempting to set up a notecard, and only print one at a time, rather than multiple columns as in the Labels option. The trouble is that when creating this small size, Address Book doesn't recognize it as anything other than a regular sheet of US Letter, and thus prints the address in the middle of the page.
I have no problem printing envelopes, though, which seems odd because they too go in the manual feed for my printer. The notecards are similar width to the envelopes, but only about half the length.
Has anyone else experienced problems with custom paper sizes printing improperly? I'm using an HP 4515 LaserJet, but have access to a few other laser printers. Thanks for any insight

I have had the same problem, and with the same result; Adobe Tech Support can't help or fix, after 15 hours on phone, Level 2 support. It is a software bug Adobe has, and can't seem to fix. I just upgraded to Lightroom CC, and my problem migrated with the upgrade. I print in Photoshop fine.
If you found an answer, I would appreciate knowing how to do it!
Thanks

CS6 Problem with Custom Paper Sizes

When printing on Epson printers (4800,4880,4900) in the Photoshop print settings dialogue box it won't allow me to print at a custom paper size using the sheet or manual feed settings. The paper feed option defaults to Roll Paper when I create the custom paper size, and then when I change it and try and save the settings it just reverts back to roll paper. If I try and send a print after this then the printer won't accept it because it's being told to print on a roll instead of sheet. Why is this?? I'm using CS6 and OS 10.7 and I've never experienced this problem with any previous Photoshop/ Mac OS X before. Please help!

I use a pc therefor Windows and PC Photoshop. Anyway The way this works in Philosophy windows print dialog you have to set both Photoshop print settings and the printer driver settings. And if Photoshop is to handle colors you must set off the device drivers color management. Photoshop Dialog has a printer setting button. I use that to set the device driver setting like color management off, print quality and custom paper size and source roll paper.
I also wrote a script to tile image into a document for printing on roll paper and eliminate paper waste. http://www.mouseprints.net/old/dpr/PasteImageRoll.html

Problems with custom paper sizes in Lightroom

Running Mac OS-X 10.9.3 (Mavericks). using an Epson Stylus Pro 3880, latest driver installed as confirmed by Epson tech support this morning. using Lightroom 5.4.
I only see this problem in Lightroom - not in Photoshop - which leads me to conclude that the problem is not an Epson-driver problem.
The problem is the following:
In the Print Module, I click on 'page Setup' bottom left. I define my custom paper size under 'Paper Size' -> 'Manage Custom Sizes'. Click OK.
I then enter 'Print Settings...' bottom left adjacent to the 'Page Setup' button. Select my printer, click on the 'Layout' drop-down list box button and select the 3rd tab in the list: 'Paper Handling'. Here is the problem: the 'Destination Paper Size' option is grayed out and unelectable, and incorrectly shows 'US Letter', which cannot be changed. If I click on 'Scale to fit paper size', and try to make a print to my custom paper that way, it still does not work: it only prints on a fraction of the whole paper.
I have also tried Apple menu -> System Preferences -> Printers & Scanners to change the default paper size there, but it makes no difference - it still incorrectly shows as 'US Letter' in Lightroom.
This problem does not occur in Photoshop: In Photoshop, if you go to File -> Print in the menu, and then hit the 'Print Settings' button near the top, my custom paper size is selectable in the 'Paper Size' list box. So it is a problem which is specific to Lightroom.
Any help appreciated. I have spent most of the day on the phone to Epson and Adobe Tech Support, and no-one has been able to dove the problem
Thanks,

I have had the same problem, and with the same result; Adobe Tech Support can't help or fix, after 15 hours on phone, Level 2 support. It is a software bug Adobe has, and can't seem to fix. I just upgraded to Lightroom CC, and my problem migrated with the upgrade. I print in Photoshop fine.
If you found an answer, I would appreciate knowing how to do it!
Thanks

Problem Managing Custom Paper Size Using Epson RX500

Since updating my Mac to the latest version Yosemite, when I now try to Manage Custom Paper Size in the Epson print box via my Photoshop Elements 11, Photoshop crashes. Has anyone experienced this problem? If so have you found a solution please?

Hello Bridge. Thanks for the reply. I am not sure where the Elements Print dialogue is but, having come back to answer, I can see the "More like this" box on the right and viewing those posts confirms what you say. It would appear from one of the posts that Apple is aware of the problem and may be working on it. However, one of the posts opposite suggested using Print Preview to set the custom print size and print from there. I found this works for me. So, thanks again for your consideration. Regards. Brian.

Problem Managing Custom Paper Size Using Epson

Since updating my Mac to the latest version Yosemite, when I now try to Manage Custom Paper Size in the Epson print box via my Photoshop Elements 11, Photoshop crashes. Has anyone experienced this problem? If so have you found a solution?

Hello Bridge. Thanks for the reply. I am not sure where the Elements Print dialogue is but, having come back to answer, I can see the "More like this" box on the right and viewing those posts confirms what you say. It would appear from one of the posts that Apple is aware of the problem and may be working on it. However, one of the posts opposite suggested using Print Preview to set the custom print size and print from there. I found this works for me. So, thanks again for your consideration. Regards. Brian.

Anyone having issues with custom paper sizes?

I've narrowed down my printing problems to be primarily when using custom paper sizes. I still get regular crashes with standard sizes, but cannot print at all if I set up a custom size in A3. I am able to print custom sizes in Lightroom so it must be related to Aperture. I much prefer the way my prints look from Aperture, don't know why but when I export jpg or tiff files from A3 and import into LR the prints are very dull and color is off.
Anyone?

I have exact same issue after in my Iphone 4s. This started after upgrading to IOS 6.0.1
Has anybody got a solution?

Photosmart Duplex with Custom Paper Size

I've recently bought a Photosmart Premium C310a for a personal project where I needed a photo printer that could handle duplex printing and custom sized paper, which according to the spec this printer does.
However, when you try to do this the printer driver in Windows Vista tells me that custom sizing is not compatible with duplex printing, rendering the Photosmart Premium a large lump of plastic and wiring that I have no use for.
Has anyone got any ideas of how I can make this work?
Thanks,
Mark

Radlett wrote:
I am looking to print on 160mm x 160mm using 250 gsm paper. Any ideas of how I could do this or can you suggest a photo printer (or similar quality) that would print duplex using this paper?
Thanks,
Mark
OK, the paper weight is outside that "supported" for duplexing as shown in the user manual but it might work.
I do not have a c310a set up to test with but I tried with a c309a I have here. What exactly did you try? I set a custom paper size in the Printing Preferences, Features tab and then selected automatic two sided printing and it seems to work. Are you trying to print full borderless photo's in duplex mode? That is not supported and I do not know any way to make it work. It is also not supported (and will not work) to print with photo media selected and printing in duplex mode.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Portrait printing problem on custom paper size

Hi,
i want to print on custom paper size - 500x700mm, but cant set custom paper size straight in Illustrator, only in printer driver. When I set it up and print file, all shapes are smaller on print than in file! Same thing happens with 320x450mm size. After some searching i tried to print it in landscape (wider side in printer) and everything is ok!!! but when i get back to portrait it is all smaller again :/
On pre-intalled A4 size everything is ok.
Can anyone help me, i want to print on 700x500mm but my printer is only 600mm wide ;/
Tried to change any possible fit, resize and rotate option throughout app, system and in printer with no success.
Specs:
Mac OS 10.9 (Retina MBP 15)
Illustrator CC and CS5 (tried on both)
HP DesignJet 510 (CH336A)

Yeah, HP tech support is iffy at best.
I think you're on the right track.
I don't think the issue is Illustrator. In my experience, the Art Board feature is exactly what is warranted for custom page sizes.
I also wouldn't think it is an OS issue, as the drivers need to conform to OS development rules. If the driver "says" it can do it, it SHOULD do it. If it doesn't, that's not the OS's fault.
In cases where you're trying to go "outside" the page-size presets of the printer driver, this is where people encounter problems, which is why I think the issue is the print driver. My solution has been to use an existing page-size preset, and hand-trim after printing. But in quantity prints, this becomes a pretty serious problem.
One other thought. Someone else on this forum found that they could use custom page sizes (with certain printers) if they always fed the paper in its "tall" position, rather than feeding it in "wide." This might require you to rotate artwork in ai, I'm not sure. But it's worth a try in attempting to get your custom page size to print properly.
Good luck.

Problems with custom paper settings

I have a C3135 all in one printer. I am trying to print invitations that were bought at Hallmark. Hallmark.com/templates invitation: prt1132. So I go and add the custom paper settings and do all that and when i go to print it pops up that something is outside the print margines. I go double check everything and under page set up and printer set up everything looks like it is supposed to. The invitation is a 5 5/16 x 5 5/16. So I am putting a custom paper size of 5.31x5.31 and then the template says I should have a header of 1 3/16 a footer of 1/2" right and left margins of 1/2". so I am putting a header at 1.19 and the rest set to .5. I don't know what I am doing wrong. It is something stupid I know it and I can't tell you how FRUSTRATING it has become, I have worked at this for three nights. Please help.....

I have had the same problem, and with the same result; Adobe Tech Support can't help or fix, after 15 hours on phone, Level 2 support. It is a software bug Adobe has, and can't seem to fix. I just upgraded to Lightroom CC, and my problem migrated with the upgrade. I print in Photoshop fine.
If you found an answer, I would appreciate knowing how to do it!
Thanks

Page size printing problems with custom page size I created

I have created a custom page size (very small) for printing an advertise I had to print, and now after that operation all the pages I ask to print to any printer are automatically printed in that setup, and sometimes even if I change to A4 manually, the page changes but the borders of the page still remain the old one (result i can not print). How can I cancel the custom page size I created, so that my printers restart to print automatically in A4?
thank you very much

I have created a custom page size (very small) for printing an advertise I had to print, and now after that operation all the pages I ask to print to any printer are automatically printed in that setup, and sometimes even if I change to A4 manually, the page changes but the borders of the page still remain the old one (result i can not print). How can I cancel the custom page size I created, so that my printers restart to print automatically in A4?
thank you very much

Problem with custom book size and print to PDF

I'm trying to create a 20 page 8x8 book which consists of 10 16x10 spreads. In other words, page 1 and page 20 are not start on the right and left respectively, there are exactly 10 16x10 spreads. This is a requirement for KISS wedding books. I am running into two problems:
1. The album designer seems to be forcing me to have the first page consist of a single 8x8 page, even though the last page can consist of a 2 page spread.
2. When I do print to PDF, I get 20 8x8 pages. If I change the paper size to 16x8, each 16x8 spread is followed by a single 8x8 repeat of the right side of the previous 16x8 spread. I could live with the 20 8x8 pages if there was an easy way to recombine these as 10 16x8 pages.

PS: Since my edit timed out, I was going to add speculation of a way in
ColorSync to enable or make Filters which could be used to save settings,
at least for color and printer matching schemes, this is supported in PDFs.
Not sure where I could take up where I left off to write a PS to my own post;
since I had a few links to documents I found by doing some research reading.
These may be related, but perhaps not directly enough to be of help.
• ColorSync - Wikipedia (note info on settings, filters, printing pdfs)
http://en.wikipedia.org/wiki/ColorSync
• ColorSync on Mac OS X: TN 2035 (technical note detail)
http://developer.apple.com/mac/library/technotes/tn/tn2035.html
{And if you have Acrobat, the retail application, you likely have
several other printing options unavailable to a reader app; in
that PDF print settings may be encoded into a document.}
In any event, I'm on my way out to talk to that neighbor's dog...
(The one I mentioned in my timed-out post that had been
barking up the wrong tree, while I was concentrating.)
Good luck & happy computing!

Custom paper size button missing on print dialog box

I installed the print driver for our new Z5200ps printer on four machines--all with no issues. I installed it on the fifth PC, and when the user tried to print from Illustrator and Photoshop, neither print dialog box had the custom paper button as all the other machines do. I deleted the printer and reinstalled--still no luck. Am using the latest driver. We're all running Windows 7, 64 bit. Thanks for any help!

On december 28, 2008 I uninstalled Adobe Reader 8 and subsequently
installed Adobe Reader 9...assuming it to be an upgrade. The print
format box is completely worthless in content, and above all, it
does offer a "print" option. You are totally unable to print zny-
thing. Why is the print option (command) not included. Is this an
overlooked error.
Whar process do I use to reinstall Adobe Reader 8 and uninstall
Adobe Reader 9. I am using Windows Vista Home Basic and have never
had a problem using Adobe Reader 8.
I would appreciete whatever help anyone can offer.
Billie Holmes

Printing on Preprinted form with EPSON LQ300 & EPSON LQ500 dot matrix print

Dear Expert,
im having requirement to print form on preprinted page whose size is 6*9 inches which is smaller than A4 size paper and using EPSON LQ300 & EPSON LQ500 dot mattrix printer. my question is that
1)do i need to create diff. o/p type for diff printer?
2) also do i need to create page format with 6*9 inches lenghth or what?
if is it so will this thing be created by BASIS person?

When it's continuous paper, the printer is not able to detect "pages", so it must rely on paper dimensions you transmit.
So, you must define new Z device type, Z format type and Z page format with these dimensions.
For this device type, you must assign the Z format type and define "printer initialization" action by indicating paper length (you may copy the actions of an existing continuous format type like INCH11, for the device type you use, and adapt it). For example, we find the following "printer initialization" action for EPESCP/INCH11:
# set page length to 11 inch (=66 lines at 6 LPI)
\e\0x43\0x42

Help with custom page size support for non standard paper

Firstly, we appreciate any support you may be able to provide, we have already thrown considerable effort at this and it has been very time consuming and frustrating.
To support a number of business functions need to print to (non standard) continuous and mulitpart paper on a dot matrix printer. The (test) Mac is a 10.4.11 G4 laptop, the printer is an Oki Microline 520 (9 pin 80 column, IBM Proprinter, Microline or Epson FX personalities with a parallel interface) which has been networked via a HP JetDirext Ex Plus print server. That part appears to be operating correctly.
We have tried a number of drivers / printer personalities with varying levels of success:
ESP / EPSON 9-Pin Series CUPS v1.1 / Epson FX personality
ESP / OKIDATA 9-Pin Series CUPS v1.1 / Oki Microline personality
Ghostscript / epsonc / Epson Dot Matrix Foomatic PPD / Epson FX personality
Ghostscript / ibmpro / IBM ProPrinterII Foomatic PPD / IBM Proprinter personality
Ghostscript / okiibm / Oki Microline IBM compatible 9 pin Foomatic PPD / IBM Proprinter personality
There were no appropriate drivers in Gutenprint (5.2.3 version) The most successful is the okiibm / Oki Microline IBM compatible 9 pin settings, it can print A4 and honors the Printer Features Resolution settings in the print dialogue.
Q1: Should we see anything in the Printer Info / Installable Option, it is always blank ?
The issue is custom page sizes, we can manage / add Custom Pages Sizes via the Page Setup / Paper Size interface and they draw on the screen OK but they do not work at the printer (various issue at the printer such error messages, junk printing and wrong orientation):
Q2: Are we heading in the right direction or is there a better way to handle this ?
Q3: Would 10.5 solve all our problems, are the print drivers any better ?
Q4: Is this the correct way to specify custom page sizes, is this all we need to do ?
Q5: Is so how do we get the driver to respect the size, do we need another filter or something ?
Q6: Is it possible to add (by hand) custom page sizes to the ESP drivers or Foomatic PPD files so they they appear as a "standard" offering in the Page Setup / Paper Size interface ?
Sorry for the long / complicated post and thanks in advance for any advice / assistance.

Matt Broughton wrote:
Testing on 10.5.7, Tried both Oki 9-Pin Series 1.3 / Microline personality (no joy) and Epson 9-Pin Series 1.3 (this is a much better driver than 1.1) / Epson FX personality but not much joy with custom page sizes,
The Oki 9-pin Series 1.3 and the Epson 9-Pin Series 1.3 should produce the same results. The only difference in the PPDs is the printer model name.
After some testing, I find that the output is not the same despite the two PPDs being virtually identical. I did spot in the CUPS source code for the rastertoepson filter that there is some model name matching for Epson printers. Thus I can see where the output using the Oki 9-pin PPD could be different than when using the Epson 9-pin PPD.
but again once I imbedded the page size into the ppd some (but frustrating) luck. I can get it to respect the paper orientation and it prints well but I could not get the form length to work properly. At best over a print run of 7 labels it would creep up the label by about 0.1 inches / 2 mm.
Just for the fun of it, I made some additions to the Epson 9-pin 1.3 PPD. All I can say is that I could print a job to file. I have no way to know what it would look like on paper.
I did find that using a custom paper size did add some unwanted margins to the output bounding box. Putting the custom page size into the PPD seemed to get around that issue.
I added the following lines to the Epson 9-pin PPD 1.3--
<pre style="overflow: auto;font-size:small; font-family: Monaco, 'Courier New', Courier, monospace; color: #222; background: #ddd; padding: .3em .8em .3em .8em; font-size: 9px;">*PageSize Label1/Label1: "<</PageSize[288 107.8]/ImagingBBox null>>setpagedevice"
*PageRegion Label1/Label1: "<<PageSize[288 107.8]/ImagingBBox null>>setpagedevice"
*ImageableArea Label1/Label1: "0 0 288.00 107.80"
*PaperDimension Label1/Label1: "288.00 107.80"</pre>
This adds a paper size with the 4 inch (288pt) width and 1.5 inch (107.8pt) height. That represents the 1.4 inch label and the 0.1 inch gap between labels. I set 0pt margins except for the bottom where is set the 0.1 inch (7pt) gap as the bottom margin.
The full diff in context is--
<pre style="overflow: auto;font-size:small; font-family: Monaco, 'Courier New', Courier, monospace; color: #222; background: #ddd; padding: .3em .8em .3em .8em; font-size: 9px;">loki:~ matt$ diff -u /usr/share/cups/model/epson9.ppd ~/Desktop/epson9.ppd
--- /usr/share/cups/model/epson9.ppd 2009-02-20 20:16:53.000000000 -0600
+++ /Users/matt/Desktop/epson9.ppd 2009-06-06 20:37:06.000000000 -0500
@@ -42,6 +42,7 @@
*PageSize Legal/US Legal: "<</PageSize[612 1008]/ImagingBBox null>>setpagedevice"
*PageSize A4/A4: "<</PageSize[595 842]/ImagingBBox null>>setpagedevice"
*PageSize FanFoldUS/US Fanfold: "<</PageSize[1071 792]/ImagingBBox null>>setpagedevice"
+*PageSize Label1/Label1: "<</PageSize[288 107.8]/ImagingBBox null>>setpagedevice"
*CloseUI: *PageSize
*OpenUI *PageRegion/Media Size: PickOne
*OrderDependency: 10 AnySetup *PageRegion
@@ -50,17 +51,20 @@
*PageRegion Legal/US Legal: "<</PageSize[612 1008]/ImagingBBox null>>setpagedevice"
*PageRegion A4/A4: "<</PageSize[595 842]/ImagingBBox null>>setpagedevice"
*PageRegion FanFoldUS/US Fanfold: "<</PageSize[1071 792]/ImagingBBox null>>setpagedevice"
+*PageRegion Label1/Label1: "<<PageSize[288 107.8]/ImagingBBox null>>setpagedevice"
*CloseUI: *PageRegion
*DefaultImageableArea: Letter
*ImageableArea Letter/US Letter: "18.00 18.00 594.00 774.00"
*ImageableArea Legal/US Legal: "18.00 18.00 594.00 990.00"
*ImageableArea A4/A4: "18.00 18.00 577.00 824.00"
*ImageableArea FanFoldUS/US Fanfold: "18.00 18.00 1053.00 774.00"
+*ImageableArea Label1/Label1: "0 0 288.00 107.80"
*DefaultPaperDimension: Letter
*PaperDimension Letter/US Letter: "612.00 792.00"
*PaperDimension Legal/US Legal: "612.00 1008.00"
*PaperDimension A4/A4: "595.00 842.00"
*PaperDimension FanFoldUS/US Fanfold: "1071.00 792.00"
+*PaperDimension Label1/Label1: "288.00 107.80"
*MaxMediaWidth: "1080.00"
*MaxMediaHeight: "86400.00"
*HWMargins: 18.00 18.00 18.00 18.00</pre>
I don't know if that will help you or not. Let us know what sort of progress you make.
Matt

Problem with custom paper size on dot matrix printer

Similar Messages

Maybe you are looking for