Problem with Desktop Shortcuts and icons

I have a customer with a Windows 8.1 machine, all up to date and no virus issues,
Her Desktop icons display the file size not the name.
This happened suddenly with no known reason, she did have some screen problems (hardware) which meant she needed a new screen, but that was not problem.
However no matter what we change (and we have been everywhere!!) I cannot find anywhere where you can change the properties displayed!.
We have disk checked in case of some kind of corruption, we have created a new user, that 's the same, changed file/folders properties fonts etc. etc. nothing seems get the files names back?

Hi,
Did this issue occur for all desktop icon or specific one?
It sounds like it might be caused by the video card. Update the video card driver and rename a file kindly to check the result.
If the issue persists, following the guide below to rebuild the icon cache
http://social.technet.microsoft.com/Forums/windows/en-US/bea47202-d869-4155-8c8f-2a5b8bd7be1d/forum-faqhow-to-rebuild-icon-cache
Karen Hu
TechNet Community Support

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Hi,
I would recommend the following:
I would do the following:
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http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
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https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
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File size: 12.33545 MB
Date posted: 24-June-07
Download Software
Here is the manual:
http://na.blackberry.com/eng/deliverables/3392/Desktop_enterprise_45_final_492431_11.pdf
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Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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Hi philipfoxe,
1. I am not a software program, I am as human as you are.
2. I can help you with this issue, if you provide me the information I am asking for, I couldn't interpret your issue, because I don't see any obvious question in your post.
Please revert back with the information I have asked in my above question.
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Hi all,
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Problem with the "Total By" icon

Hi.
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halimsujanto wrote:
Hi all..
I am having the same problem with desktop software 6, but my problem is more like this..
http://www.blackberry.com/btsc/KB19300
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I think that I am gonna reply here instead of making new thread about windows installer 4.5 and Desktop Software 6, please move if I did wrong.
PS. Bifocals..
The link you provided is missing. Or it just back to BlackBerry Technical Solution Center page and I tried searching the KB13781 with no success.
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Hi ihalimsujanto and welcome to the forums!
My first concern is that you do have a version of desktop manager that you can maintain your device and PIM data with, do you?
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Thanks.
Bifocals
EDIT:
ihalimsujanto,
Please review this Microsoft Knowledgebase Article ID: 555175
How to resolve Common "Windows Installer" Problems
Methods 3 and 4 may be pertinent.
Let us know how it goes!
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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I'm surprised that there isn't an Active X control that can do this more
easily? Would
be curious to find out if there is - although we aren't really embracing the
use of
them within Forte because it locks you into the Microsoft arena.
---------------------- Forwarded by Peggy Lynn Adrian/AM/LLY on 02/03/98 01:33
PM ---------------------------
"Stokesbary, Michael" <[email protected]> on 02/03/98 12:19:52 PM
Please respond to "Stokesbary, Michael" <[email protected]>
To: "'[email protected]'" <[email protected]>
cc:
Subject: Problems with ListViews Drag and Drop
I am just curious as to other people's experiences with the ListView
widget when elements in it are set to be draggable. In particular, I am
currently trying to design an interface that looks a lot like Windows
Explorer where a TreeView resides on the left side of the window and a
ListView resides on the right side. Upon double clicking on the
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current directory and a recursive copy gets performed, giving me one
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Has anybody else seen this, or am I the only lucky one to experience.
If need be, I do have this exported in a .pex file if anybody needs to
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Thanks in advance.
Michael Stokesbary
Software Engineer
GTE Government Systems Corporation
tel: (650) 966-2975
e-mail: [email protected]

here is the required code....
private static class TreeDragGestureListener implements DragGestureListener {
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