Problem with dial out

I have a SPA2002 adapter which I use with an asterisk server. On the asterisk I have configured call forwarding that can be enabled by dialing *21*number#. The problem is that the linksys adapter won't let me dial *21, it immediately gives a busy tone, I guess because it tries to process it as a service itself. How can I configure the adapter to dial out with *21*? I have tried to alter different parameters of the adapter configuration, but without luck.

You're mixing up two things.. there's the asterisk as in one of the button on your phone, and then there's the asterisk as in your PBX.
hwittenb was refering to the button on the phone.. your phone dialplan needs to allow dialling stuff like "*21*" - so if you can post the dialplan on your phone, we can see if it indeed allows that number to be dialled. I'm guessing it doesn't since the call never gets to your PBX.
There are two essential pieces to tracking down a problem with your VoIP equipment:
The configuration of every device involved
SIP protocol traces
And don't forget: there's no such thing as giving too much information when describing a problem.

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