Problem with disk utilities

hello, ive bought recentrly a usb handstick from sandisk. when i connect it with my mac, it lightens up but it is not recognised. i know i have to format to FAT with this problem, but when i open disk utilities, i cant find usb handstick on the left of the screen to select is for format....
how can i format when it cant be found at disk utilities?
i have also heard from a guy that there is a little program to download (all ntfs, dont remember it well) and then you dont have to format your handstick device.. true?
regards
jeremy
Message was edited by: jerrremyyy

If the drive can't even be seen in Disk Utility then there is a good possibility that either the stick itself, or your USB port is faulty , jerremyy. Even an NTFS formatted drive should be visible.
If the USB port works fine with other devices then you can probably assume that the stick itself is faulty.
Cheers
Rod

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