Problem with Downloading iTunes

I have recenty purchased a new laptop, I have tried to download the 10.4 version of iTunes. I am not the most computer literate, the software is Windows 7 and the Internet Explorer version is 8. When I try to download it I get the following message:
The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
I contacted Apple and the instructions were to follow a link for the problem:
"Windows reports that iTunesSetup.exe is not a "valid Win32 application"
So with the link the Customer Service sent me it tells you to do the following:
1. Remove all copies of iTunesSetup.exe from this computer (the file you download when you click Download iTunes).
2. Open Internet Explorer.
3. Choose Safety > Delete Browsing History
Well for #1 how would I know if I have a copy, my point being that if I had it already than why would I delete it; since to my knowledge this is what I want in the first place?

Second part of the message - for some reason it was sent without finishing. Sorry!
For #3 "Delete Browsing History" it lists different choices that you can check off.
Preserve Favourite Websites Data
Temporary Internet Files
Cookies
History
Form Data
Passwords
In Private Filtering Data
What do I check off?
Lastly, I contacted an iTunes CSR and she told me that the problem is that I have Service Pack #1 and I need Service Pack #2. I should go to the Internet and upload/download it. Well the Internet has one for Vista and WP, I am sorry I am not sure which I have if at all? Can someone please assist me where I may find this information. Sorry much appreciated.
mcorugano

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Problem with Downloading iTunes

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