Problem with downloading photoshop cs5

i have purchase an adobe photoshop and you already send me the download link and the serial number but i couldn't download it because i have an imac and it looks like the link you sent me is for windows

Mylenium is correct there is not much which can be done through the forums.  I can tell you the order number you provided does not appear to be an Adobe order number unless we have radically changed our order number schema.
I would second Mylenium's suggestion though and recommend contacting our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.  You may also want to have your proof of purchase ready as the support agent may need that information as well.

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    Messaggio originale----
    Da: [email protected]
    Data: 18/05/2012 22.20
    A: "Questionlady"<[email protected]>
    Ogg: Problem with installing Photoshop elements 9 and adobe support advisor
    Re: Problem with installing Photoshop elements 9 and adobe support advisor created by Jeff A Wright in Trial Download &amp; Install FAQ - View the full discussion
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    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4420419#4420419
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4420419#4420419. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Trial Download &amp; Install FAQ by email or at Adobe Forums
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    Mylenium

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    Kind regards.

    Check out http://forums.adobe.com/thread/1061905.

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    Hello,
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    Thanks!
    Kind Regards,
    Stephan

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