Problem with downloading Photoshop Elements 11

Instructions say "ensure you have a DVD drive (not CD drive.) "  My laptop has a CD drive therefore I'm unable to download the DVD.   What's the simplest solution?

you don't need any external drive.  just download the installation file and install.

Similar Messages

  • Problems with Downloading Photoshop Elements 11.

    I have already obtained two serial numbers for this product but the download did not complete. How do I download it?

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
    Photoshop/Premiere Elements 11:
    http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

  • Problem with installing Photoshop elements 9 and adobe support advisor

    Hi, I've received a graphic tablet with 2 programs: the first has been downloaded and works perfectly while the second, PSE9, has been giving me problems for at least a week!
    I downloaded it and now I have a winzip file full of strange things (one of this is set up exe which tells me that I have to install adobe support advisor) and two files which said 3DF.tmp and PSEP9(1).zip.download and if I try to click them they tell me that I have to find on the Net the program to open them because I can't. And I don't know which program is required.
    I tried a lot of times to download the adobe support advisor, I have enough space on my disc and my farewall is deactivated, but when the program begins I saw this annoyant message
    cpsid_82829s5 Missing installation file bootstrapper error occured
    with this code for a support from adobe 00-67325-032018052012
    I unistalled it and retried, but nothing.
    Please, I just want to use my tablet with the programs which are comprised in the package, why it's so difficult to download this damn photoshop elements 9????????????
    Thank you

    In the error message it doesn't tell me
    "Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again,"
    neither "Installer failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem."
    and I have enough space and I have Windows xp then I should be able to install it. I tried to unistall and install again the support advisor but nothing. I'm desperate.
    Messaggio originale----
    Da: [email protected]
    Data: 18/05/2012 22.20
    A: "Questionlady"<[email protected]>
    Ogg: Problem with installing Photoshop elements 9 and adobe support advisor
    Re: Problem with installing Photoshop elements 9 and adobe support advisor created by Jeff A Wright in Trial Download &amp; Install FAQ - View the full discussion
    Did you try the steps listed in http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-b ootstrapper-cs5.html which was identified by the Adobe Support Advisor?  If so can you please list each step and the result of those steps.  This will allow us to best advise you on your next steps.
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4420419#4420419
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4420419#4420419. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Trial Download &amp; Install FAQ by email or at Adobe Forums
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone.

    Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone. Can you help me please? Thanks a lot Nana

    1) Apps are not part of the backup, only data stored by 3rd party apps. But you can redownload the apps for free again if you use the same account you did when you bought them the first time. http://support.apple.com/kb/HT2519
    2) See this article http://support.apple.com/kb/HT1766 and find out what's in your backup.
    3) Backup your itunes+ library (http://support.apple.com/kb/HT1382 and http://support.apple.com/kb/HT1751), which will copy your Mobile Applications folder, and save your iphone backup folder as well
    In other words, maintaining a backup of your computer is essential.
    When you resync your apps from your computer to the phone, make sure your computer is authorized again. http://support.apple.com/kb/HT1420

  • Problem with registering Photoshop elements 13

    Hello,
    it would be great if somebody could help with the following.
    I have problems with regstering Photoshop elements 13.
    The problem is described in Anmeldungs-, Aktivierungs- oder Verbindungsfehler | CC, CS6, CS5.5
    I tried with all 4 offered troubleshootinh steps and found no issues -> I can access http://www.adobe.com, https://www.adobe.com and https://lm.licenses.adobe.com, firewall is switched off, time is correctly set and global sign root CA is installed in my trusted root store ...I still I cannot access adobe's registration server and complete registration.
    Interestingly the following web page is offline: www.adobe.com/go/getactivated_de
    Any ideas what could be the problem?
    Is the registration service offline for German customers?
    Am i missing something?
    Thanks!
    Kind Regards,
    Stephan

    After unzipping Photoshop Elements 13, I received a error message saying
    that PSE had detected an impending shutdown of my computer, and that I
    should shutdown and restart the computer.  I had two button choices:
    ignore or quit.  Given those choices, I quit, then shutdown the computer
    and restarted.  I again unzipped PSE and attempted an install.  This time I
    got a error message saying an installer was already running and I should
    shut it down.  Having no clue as to how to shut down an installer, I
    attempted (FOR 6 HOURS) to obtain assistance from Adobe technical support
    and either waited for a return call, waited on hold, attempted to
    communicate with someone who I could not understand from India, or was told
    technical support was not available on the phone for PSE.  I finally gave
    up and went to Chat.  There, attempting to explain what the problem was,
    (see above), I guess I took too long to respond, the chatter closed the
    chat, and I was not able to reconnect to chat.  After 5 attempts were
    denied, I contacted a friend who has computer operations experience.  After
    an hour of attempting various things, he told me to hit "ignore".  PSE
    installed correctly and I'm now using it.  This was an extremely shoddy
    performance by Adobe -- first a glitch in the install process, and then no
    help from tech support.
    On Thu, Nov 6, 2014 at 4:00 PM, Jeff A Wright <[email protected]>

  • Having problem with my photoshop elements 12 to open it took forever to download

    anyone knows how to download the photoshop elements 12?

    Try using a different browser.  Or trying using a different approach for the download...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 12:
    http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

  • Problems with mac photoshop elements no longer working

    I believe this problem started with or shortly after installing snow leopard.  But I couldn't access my photoshop elements 6 anymore on my mac.  I removed PE 6 (dragged to trash), and tried to reinstall it and now have the following error:
    JavaScript Alert
    Critical errors were found in setup
    - The installer database is invalid: please re-install the product from the original media.
    Please see the Setup log file for details.
    So I've tried to remove as files associated with PE 6 nothing has helped.  I do have the original disk with the serial number etc.   I even downloaded the trial of PE 8 for mac, but received the same error.  I've been trying to find the answer to this problem, but nothing has helped.  Even called Adobe, but they sent me to the wrong area.  Sigh. 
    Any ideas would be welcome.  I'm about to give up on photoshop and go with Aperature, but I'd rather not.

    You can't install PSE 6 or 8 by trashing them. You must use the uninstaller (for PSE 6, that means putting the install disc in and choosing Remove Components rather than Install Components). However, it's too late for that now. See this for how to clean up the mess:
    http://kb2.adobe.com/cps/403/kb403796.html

  • IPhoto 6.05 problems with Adobe Photoshop Elements 4

    Prior to the latest update iPhoto integrated nicely with Photoshop Elements 4 allowing external edits with that app. Now external edits does nothing (brief spin of beachball and that's it). I've tried the usual repair permissions but to no avail. Hate to ask, but wonder whether this has anything to do with the new support for Aperture...

    Additional info. This problem seems to relate only to half a dozen scanned images I imported into iPhoto last month - everything previous (which was mostly images from digital camera) seem to be OK. I can only conclude this is some sort of corruption of the image files but don't know whether this relates to 6.05 or just dumb luck...

  • Problem with Adobe Photoshop Elements 12 & Adobe Premiere Elements 12

    I have purchased the Adobe Photoshop Elements 12 & Adobe Premiere Elements 12 set,  I  followed instructions for download and installations, I still can not access them.  Please, please help. Please fix the problem.
    Thanks!

    Ok, so what exactly have you tried which is not working?
    What steps have you taken?
    What do you see happening on the screen?

  • Installation problem with Adobe Photoshop Element 10

    Good day
    I purchased the Photoshop and Premiere Element 10 suite and I had no problem the first time I installed it to my computer.  However because the first time I installed it in french and want to change for english to I uninstalled both.
    When reinstalling I had no problem with Premiere however Photoshop Element refuse to reinstall giving me the error message ''Failed to install Share technologie''
    I turned off both antivirus and firewall and it does not work
    I need help

    Uninstall each and every bit of Adobe software on the system, including Adobe Reader etc., then try again. You may also need to delete the caps.db in C:\Program Files (x86)\Common Files\Adobe\caps.
    Mylenium

  • Problems with Adobe Photoshop Elements 11

    I recently purchased the above and I am having problems with colour. When trying to work with a photo the colours are not true to the original. I have checked the inks and have checked the printer. When copying somthing staight from the printer the colours are perfect. I have only had this problem since I installed the above. What can I do to rectify this problem. Cheers. J Briggs.

    Welcome to the forum.
    Unfortunately, you have posted to the Premiere Elements (video-editing program) forum.
    I will Move this to the Photoshop Elements Forum for you.
    All of your links and e-mail subscriptions will follow.
    Good luck,
    Hunt

  • Help with downloading photoshop elements 10

    i've lost my disk one from photoshop elements 10, and just bought a new computer, so i'm trying to download it.  however i've run into problems, and just wondering if anyone has advise for how to get this up and running please?

    I downloaded the photoshop elements 10 to my computer,  but when I try to run the setup I get an error message.  Maybe I'm not running it correctly,  I don't know.  :/

  • Problems with downloading Photosop Elements 12 bundled with Premier Elements 12

    I purchased the online version of Photoshop Elements 12 bundled with Premier Elements 12. Only the Premier Elements (Video) loaded andis available to use. How do I acces the Photoshop portion of the download?

    Southern paperazzi have you contacted your I.T. department or disabled any security software which maybe preventing the installation from completing?

  • Having problem with downloading photoshop C6

    I have a problem downloading photoshop C6 trial to my computer. i'm useing cloud but it allways has a update failure and i cant retry it. what should i do?

    Run the cleaner tool and try again:
    http://www.adobe.com/support/contact/cscleanertool.html
    Also refer to this:
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Mylenium

  • IPod (Gen 5) problems with Adobe Photoshop Elements after upgrade to V 4.0

    This is really strange. I have used Photoshop Elements
    V 3.0 to organize my pictures. iTunes would let me choose
    the collection I wanted to synchronize with my iPod (Gen 5, 60 GB) and everything worked fine. After upgrading Photoshop Elements to V 4.0
    I am neither able to select a collection nor able to sync the pictures with my iPod.
    Does anyone know if there is a compatibility issue between iTunes and PS Elements 4 ?
    Thanks.
      Windows XP Pro  

    Check this thread http://discussions.apple.com/message.jspa?messageID=1303201#1303201

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