Problem with Drive Encryption for HP ProtectTools - Error EE050014

Question

Hello!
I have a problem with starting up my HP.
I am using a HP Probook 4530s, have had it for approximately 2 years now - this is a new problem that has never occured before.
On startup, after swiping my finger/entering the password at the HP Protecttools screen, I get an error screen titled "Mcafee endpoint encryption" saying "Error 050014 file access error". As far as I'm concerned this is not a Mcafee product although it mentions Mcafee, and I will not receive any help from their support forums. All I can do is press enter, then the cursor is locked in place and nothing but restarting the computer can be done, and then the process repeats. 
Before this error occured, I was going through files with an anti-malware program and it is possible I may have deleted something that might have triggered this, however since I cannot access the desktop or anything it is impossible for me to look into that.
I have been desperately looking for a solution for a while now but have come up with nothing solid. Any help is greatly appreciated!
Regards!

Answer 1

Hello matroid,
Your ProBook is a Business model.  Your issue would be best answered on the HP Enterprise Business Community Forum
Good luck!
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