Problem with E2E Root Cause analysis in EHP1

Hi All,
I'm facing a very strange problem with using the E2E RCA functionality in EHP1. The problem is when I select the systems that I want to analyse and click on a functionality such as change analysis, I get the following error message in SAP GUI:
Action canceled
Internet Explorer was unable to link to the Web page you requested. The page might be temporarily unavailable.
I'm fairly sure that this is a connectivity problem because it only happens on my client machines which are behind the firewall. If I connect to solution manager without going trough the firewall I can access the application. I have checked all firewall logs and it is not blocking anything. I also did a trace using wireshark but could not find anything suspicious.
Has anybody faced this problem? Any suggestions to resolve the problem?
Cheers,
Masoud

Hi,
If you have PI system in your landscape, I would strongly recommend to upgrade to SP15.
Trace monitoring for PI is to be available from SP17 (Not yet released)
Check [this Link.|http://service.sap.com/e2e].
Hope this solves your problem.
Feel free to revert back.
--Ragu

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