Problem with e63(switch option),

hai friends,my name is anil,i am using nokia e 63 from past 1 yr.recently i updated firmware,i.e., 30 days back,from 2 days when ever i was trying to use switch option it is saying " DISC ERROR-CANNOT COMMUNICATE;RETRY OR DATA WILL BE LOST"
What happened to my mobile,i tried to reset factory settings,but it didnt work,can any one help me out please

Ah, I see. Reset the E63. Dial *#7370# 12345 reformat, you'll lose all data. Make a backup first and restore without the settings.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

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    http://technet.microsoft.com/en-us/library/cc756809(v=ws.10).aspx#feedback
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