Problem with email typing language

If I send my email in English everything is fine
but when I send it using other langauge say Arabic
it reaches like
is thtat normal?
how can I fix it?

I'm sending the files zipped yes. I thinks it's better like that. Isn't it?
Yes.
They are not necessarly using the same version. I will ask them to get the last one so we will have all the same.
Perhaps that will help. You should also make sure they have the same Arabic fonts on their machines that you used for your file.

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