Problem with encore cs6 in cc

I encountered technical problem using Adobe creative cloud.
Because I want to burn a DVD I installed Encore Cs6. This program didn’t include the menu library, so I imported that following the instructions I found on the internet.
The program works alright, even with a dynamic link with photoshop. A preview of the resulting menu works fine too.
However, I can’t save it or build it. I get the message: an input contract error occurred. Before that I see a message stating the following: /Volumes/Builds/Mango/Main/Adobe/MediaMac/../../Src/FileCache/FileCache.cpp-1016
Without the link, or without any content all I get the same messages. So I guess it’s not caused by the dynamic link or by the assets which I imported.
By the way, I’m working on an Apple computer.
Hope someone knows how to tackle this problem!
Elsbeth Mulder

Mavericks and Yosemite are not support by Encore, but I believe users are getting them to work.
Many of the issues in Mavericks appeared to be permissions. Most Adobe apps need read/write access, and those were not the defaults for the OS.
Some Mavericks users reported the following fixes their problems - I eventually assumed that somewhere in the process, it was fixing permissions. But perhaps it does more:
http://forums.adobe.com/message/6109315#6109315
And comments for these operating systems for Premiere Pro, Adobe Media Encoder, and After Effects may be helpful. (Encore does not have a support team that is active, so nothing official for it.) But there are specific bug fixes for these OSs in CC versions, so....
Monahan re Premiere permissions
http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/
Kopriva re permissions and AE primarily:
http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml

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Problem with Encore CS6.

Good morning everyone.
I'm mading a DVD with Encore CS6 and I've created a Custom Menu.
When I connect the Chapters to the corrispondent Button there's a strange problem.
I've done 27 Chapters, and obviously 27 Buttons, divided into 3 lines x 9 Buttons.
The first eighteen ones works perfectly, but the last nine don't.
When I run the preview, the last line of Buttons is like there wasn't present on the Menu, although the Buttons are there and they're visibible.

It's the DVD spec: a 16:9 menu only allows 18 buttons. (It is 36 for 4:3.)

Major glitches with Encore CS6 on Mac

Hi, I am having a major problem with Encore CS6 on mac. Whenever I have tried to build a DVD (using a DVD+R disk in the superdrive of my MBP) it makes my screen glitch, and my computer freeze up.
I would appreciate it if you could help me with this ASAP because I need to have this project done no later than the 20th of December.

I'm running OSX 10.8 Mountain Lion on my mid 2012 Macbook Pro with 16Gb of Ram, and a 2.6GHz dual core i7 processor.
What do you mean by build to a folder or image? (I'm still relatively new to Encore.)
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Media pending with Encore CS6

Hello,
I have a very large project built with Premiere Pro CC.
The project has 5 "sequences" which are "rendered" before export to Media Encoder CC.
The "transcode" (max quality) runs very well but is very slow (Media Encoder does not use GPU even the "Playback Mercury Engine" is activated), this is worst without Playback Mercury Engine.
The transcoded files are imported within Encore CS6 (no dynamic link between Encore CS6 ane PP CC and no Encore CC version, Adobe decided this but with very bad reasons).
The Encore project has 5 "montages" and one "diffusion list", the menu has "animated" buttons and need to be rendered before creating the final disk (blu-ray).
But when I try the menus before creating the blu-ray disk I obtain :
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- the animated button of menus are very curious : some are correct but others flash in red or green.
- the software Encore freeze with a white screen, then the job may be resume,
- the "complete title" begins normally then the video disappears but not the audio, after 10 seconds the video appears but seems to be frozen.
I checked the links of chapters and buttons, all works normally. The project checking give no error.
I never encountered this with Premiere Pro CS6 and Encore CS6 (dynamic link works).
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Hello,
Many thanks for your very long reply and your interest in my problems.
I shall try to answer you :
- 1) OS : Windows 7 64 bits Pro SP1, french,
                 Version : 6.1.7601.18247 (Win7RTM)
                 Framework.NET : 4.0.30319.18408 built by : FX451RTMGREL)
                 DirectX : 11.0,
                 OpenGL : 6.1.7600.16385 (Win7_rtm.090713-1255).
- 2) Yes the media pending goes away but after a couple of minutes (one
year ago I was using PP CS6 and Encore CS6, I never had this problem
even with very long files),
- 3) Yes my GPU driver is updated (Nvidia GeForce 332.21 dated 12/19/2014).
I never had thiese problems with PP CS6 + Encore CS6 and my projects
built with these PP ans Encore version were with the same structure and
length (in PP CS6 : sequences up to 45 minutes, in Encore CS6 chapters
up to the same time).
The difference between are in my hardware :
- the RAM was upgraded from 12 GB to 24 GB,
- the CPU was overclocked from 3,2 GHz (default) to 3,88 GHz).
- 4) I shall try up to the disk burn to check if the problem is just due
to display of "animated buttons".
I hope my answer will be usefull for you.
Regards,
Jacques Gourier.
Le 11/02/2014 19:53, Stan Jones a écrit :
>
      Re: Media pending with Encore CS6
created by Stan Jones <http://forums.adobe.com/people/Stan+Jones> in
/Encore/ - View the full discussion
<http://forums.adobe.com/message/6110278#6110278

Problem with Photoshop CS6. If I open a file using Camera RAW

I have a new problem with Photoshop CS6. If I open a file using Camera RAW, and process it as usual, CS6 doesn't want to save it the way it used to. I don't know if I changed something by accident or not.
Here's what happens now: After opening from ACR to CS6 and completinhg all of my work, I choose "Save as..." The save as window opens showing the file name and format. The default format seems to be .PSD. I use the drop down to select .jpg. The file saves normally as a .jpg. When I go to close the image from, I get a new prompt asking, "Save changes to Adobe Photoshop document DSC_xxxx.NEF before closing?
I looked up at the file name in the bar above the work space and noticed that it does NOT change from "DSC_xxxx.NEF" to "DSC_xxxx.jpg" after I have saved the file as a .jpg,in my webesite but it always used to do that. This adds a few extra steps when closing a document and it really slows me down.
In fact, I wouldn't swear to this, but I think it used to save to .jpg by default, without me specifying this.
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You are in the wrong forum; You actually need Photoshop forum at this link:
<http://forums.adobe.com/community/photoshop?view=discussions>
Hope you can repost your question at the correct link.

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problem with photoshop CS6 I have an imac intel 10.6.8...when I try to launch photoshop the icon bounces a few times then the adobe app manager tries to open then they both quit. they keep doing this over and over again but won't launch. worked fine for a few days after install.

problem with photoshop CS6 I have an imac intel 10.6.8...when I try to launch photoshop the icon bounces a few times then the adobe app manager tries to open then they both quit. they keep doing this over and over again but won't launch. worked fine for a few days after install.

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I am having a problem with my cs6 running very slow and when i save i am getting an error message that says, "This document is bigger than 2 gb (the file may not be read correctly by some TIFF viewers.) please help

wen6275,
It looks like you're actually using a camera or phone to take a photo of your monitor.
That's not what is commonly known as a "screen shot".
It looks like you're on a Mac. Hitting Command+Shift+3 places a capture of the contents of your entire monitor on your Desktop; hitting Command+Shift+4 will give you a cross-hairs cursor for you to select just the portion you want to capture.
I'm mentioning this because I fear I'm not construing your original post correctly when you type "I am working with a large files [sic], currently it has 149 layers, all of which are high resolution photographs", so I'm wondering if there's some similar use of your own idiosyncratic nomenclature in your description of your troublesome file.
Perhaps I'm just having a major senior moment myself, but I'm utterly unable to imagine such a file. Would you mind elaborating?

Problem with Encore CS4 (and Windows 7, possibly)

Greetings:
Anybody else having this problem? First I'll get my system blood work out of the way. It's a brand new HP Pavillion.
Windows 7 Home Premium (64 bit)
8GB RAM
Over 700GB of FREE harddrive
Intel Core 2 Quad Q8300 @ 2.5 GHz
Video Chip Set: Intel G45/G43 Express Chipset
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All CS4 Applications
Windows 7
My Graphics Card Driver
My Display Driver
I have also updated the Roxio PX Engine to V4.18.16a. I had read on a forum that Encore uses this driver and it should be up to date.
OK, the problem, which I can reproduce with the simplest Encore project:
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4.     Import asset. It is a simple Standard Video AVI file, 720x480.
5.     Select timeline for editing
Here's what happens:
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B) Now, I can do a number of things to create the problem I am having. The simplest is to just go to the timeline editor, select the AVI asset that has just been there, running fine, and remove it from the time line. At this point, the monitor window's internal frame that used to represent the video view port area, disappears. By "disappears", I mean that the Monitor window goes to the background color which is used for empty, unused window regions. What had been there before was a jet-black frame representing the video view area
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In addition to this, I also find that Encore has slowed so that response to the simplest operation is extremely slow. It doesn't crash, although, it might if I hang around long enough - but I don't. If I shut down Encore and restart it, it will work OK until I start manipulating video assets again and then the same thing will happen.
I should mention that, yes, I have this new computer but I was using Encore on an older and much slower XP system with less memory and drive space and I had no trouble with encore. I should also point out that the AVI assets that I use to produce this problem are the same ones I had used successfully on the older system.
Is there anyone out there that would find this problem familiar? Anyone find a solution?
Thanks in advance to anyone that responds.
Mark Roberts
Toronto, Canada

Hi John:
Thanks but, I had already done this. I was having THAT problem with Encore (could not even initialize before tanking) when I first installed it and that's when I updated the Roxio engine. I don't know what else there is to update or correct at this point.
There was one thing that occurred to me: When I was using XP, I had to disable Open GL in order to get Encore to stabilize. I've heard one recommendation for Encore that one must disable graphics acceleration. I would like try that here except I can't figure out how to do that in Windows 7.
I've been Googling "Windows 7 Disable Graphics Accel" and have come up with nothing useful.
Thanks for your help though and if you have any other ideas, I'm all ears.
Mark

Is anyone running CC with Encore CS6 in Windows 8?

I won't re-hash the angst or that the FAQ states that Encore won't be supported past Windows 7 SP1. So theoretically, even a Windows 7 patch to SP1 might break it....
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BJBBJB1

I'm running on Windows 8.1 and so far so good. But some professional clients (including myself for personal projects), and especially consumer clients are not quite ready to move away from disks 100%. EOL for Encore at this point is too rash a decision. Must we switch to less sophisticated disk authoring apps that are still being updated?

I have a problem with indesign cs6 and my epson 3880 on mac

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I see then I believe Kglad's advice is on track with starting with updating your printer drivers. I have also moved this discussion over to the InDesign forum as the Users in this forum likely have additional suggestions.
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Pr CC sequences not compatible with Encore CS6

Dear Adobe,
Could you please consider doing one of the following:
1. Make a CC version of Encore
or
2. Release an update that will make Pr CC sequences compatible with Encore CS6
... I really miss being able to drag Premiere Pro sequences directly into Encore.
Thanks!
-Stefan
P.S.
I really like your products!

Both 1 and 2 are NOT going to happen... CS6 is the final Encore http://www.adobe.com/products/encore/faq.html
There is a link at the bottom of http://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html to a video tutorial on using EncoreCS6 with PProCC

Text problems with Illustrator CS6

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As promised. This is the response received from iClipboard re the text color problems with Illustrator CS6.
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My thanks to the people at iClipboard however the problem still exists. I'll sum up the issue this way. I have created a paragraph of text in Illustrator that combines black text with red text. I copy then paste the text with iClipboard running and the pasted text is all black. I copy then paste the text with iClipboard disabled and the copied text maintains the color information. When I save the Illustrator document with iClipboard running then reopen the black / red text reopens as grey / orange. With iClipboard disabled the reopened document is fine - go figure. The problems only occur with text - images are fine though they were a problem with the first version of Illustrator CS6. Anyone got any suggestions??

When Place Image in Photoshop, error msg: 'Problem with Photoshop CS6 caused program to stop working

When I 'Place Image' in Photoshop, the following error msg comes up: 'A Problem with Photoshop CS6 has caused the program to stop working, close programme?'
Do I need to adjust my set-up to run this? The PC operates on a 32-bit system/Windows 6.

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Mylenium

Problem with trial CS6 download

I downloaded a trial CS6 software. How do I get it to run?

Whoops! I assumed the software installed on download. Works great now! Thanks for the help.                                                                                Mark
Date: Sun, 12 Aug 2012 00:30:48 -0600
From: [email protected]
To: [email protected]
Subject: Problem with trial CS6 download
    Re: Problem with trial CS6 download
    created by Mylenium in Downloading, Installing, Setting Up - View the full discussion
You need to install it first, of course. Click the Setup program and run it. Mylenium
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Help Me with Encore CS6 Menu and buttons

Hi I need help with Encore CS6 Menu's. I have a Premiere CSs 6 video which is 3 hours long and 21 chapters. It looks like I can get 18 of the buttons to work. I also want to set up a exit button. Is there a 18 button limit to a menu? Should I be looking at using menu index's or play lists?
Thanks in advance for your help.
Ed

I assume you have a single video on one timeline, and you have chapter markers for your chapters.
A button (e.g. "play movie") links to the timeline (default is chapter one, which is what you want). The end action of the timeline is "last menu."
Commonly, a second button on the main menu goes to a chapters menu. Each chapter menu has links back to the main menu and to the next and previous chapter menus.
For EACH chapter, you create a chapter playlist with that one chapter in it. The end action of the chapter play list is "return to last menu."
There are no end actions on chapters and no overrides anywhere in the project using this method.

Problem with encore cs6 in cc

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