Problem with EPM Add-in

Hello All,
We are using SAP BPC MS 10 and we are getting problem with Excel retrieve.
For dynamic reports, it is not possible de retrieve data, even if we can see these data in the database.
When we refresh the report, it shows a blank page.
It worked good before, and didn't change any configuration.
Someone have an idea about this strange behavior?
Thank you in advance for your help.
Kind Regards,
Wafa

Hello All,
As we opened an SAP case, we have now the response.
It seems to be a bug related to some MS component used in BPC.
There is some hidden character for 3 fact tables. The correction will be integrated in the SP14.
The workaround is to run the following SQL query (the problem occurs withe some entities):
UPDATE [dbo].[TblFactCONSOLIDATION]  SET ACCOUNT = RTRIM(ACCOUNT)
where ENTITY =N'XXXX'
The problem is now resolved, we are waiting for the SP14 to have a definitive solution.
Thanks for all!
Kind Regards,
Wafa

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