Problem with Exchange 2010, Q10 and attachment

Q10 & Exchange 2010; unable to download and forward attachment
Hi all,
i have a problem with Q10 phone, sync with Exchange 2010 with activesync (not BES) all seem ok but unable to download attach.
When press "download" didnt start. Unable also to forward same message but i think is a chainde problem.
Same message from desktop (outlook) or OWA is ok and attach downloadable.
This is the only Q10 present in company for test so i cannot compare to others BB.
All other users connected to the exchaneg server have iphone & ipad no issue result. Email service seem ok also for desktop.
Firmware was updateted about 10 day ago.
Any idea for me?
Thanks

Hi marcottt,
Could you provide more detail please so I can better assist?
Do you have this issue with all attachment types? If not, what type of attachment are you having this issue with and what size is the attachment?
What happens when you try to forward the message? Is any error received?
Does removing and re-adding the email account make any difference?
I look forward to your response.
-FS
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