Problem with external LaCie dvd burner

This is not strictly a Mac question but I have a firewire LaCie cd/dvd burner that has stopped recognizing any cds. When you insert a cd it clicks and the light blinks forever. It has no problems with dvds. Could this just need to have the lens cleaned or is it on its way out? Any thoughts would be appreciated. Thanks.
Doug Campbell
12" G4 iBook, 20" iMac G5 w/iSight, LaCie 250 GB, LaCie DVD DL Mac OS X (10.4.8)

Thanks for responding, Miriam.
I know that it would be better to talk to the manufacturer but it is extremely difficult to contact LaCie tech support now. One used to be able to just e-mail them a question but now it ain't that simple. Just thought I'd see if anyone else had a similar problem with a cd/dvd burner.
Doug Campbell

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True!
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Hello,
I'll try to keep this brief. I'm trying to help my brother with a problem that arose today with his Lacie DVD/CD burner. He uses a Mac G4, firewire 800. It quit recognizing media. Same (blank) media as he's always used, but it says that the disk is full. Wouldn't even recognize a movie he had created and burned onto the DVD, using the same burner in question. His computer recognizes the Lacie. He went out and bought a brand new Lacie today and he has the exact same problems, so we're assuming it's his computer and not the Lacie? This is so puzzling, since before today he had no problems. If anyone out there has any suggestions, we'd surely appreciate hearing them.
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xabbess, did you figure this out?
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Hi there, I'm searching the web for this one for some time now. Since I upgraded my MacBook to Snow Leopard (Currently I'm on 10.6.4) my LaCie DVD Burner doesn't work anymore.
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i recently got an error message while burning a dvd with lacie. i had been using the same cd's etc. found the solution on roxio boards (which don't allow just anybody to join obviously).
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dizzer

Another LaCie DVD burner problem

Hi. I’m hoping one of you Mac geniuses out there can help me out. I received a LaCie DVD burner for Christmas, and so far, I can not get it to work with any Mac software. The drive will burn from Toast 7 Platinum (which was included with the drive), but that’s it. More details:
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Recording engine: internal error occured
#2. MULTIPLEXER ERROR
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Buhtwheat,
Thanks for replying. In response to your questions:
Toast will not burn my disk image, it says .img files
are not supported.
Can you play the image file using Apple's DVD Player application?
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Roxio changed the user interfacer in the different versions and the way you things can be very different in the different versions.
iTunes recognizes the drive.
I think that's a good sign.
F Shippey

Using LaCie dvd burner with fce hd

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This is not a Final Cut Express related topic. You're more likely to find LaCie DVD burner users on forums like iDVD and DVD Studio Pro.

Are you having problems with the Lacie external drive after upgrading to the new operating system

Are you having problems with the Lacie external drive after upgrading to OS X Mavericks?

See here for everyone discussing the issue you are having:
https://discussions.apple.com/thread/5475136?tstart=0

EMac External LACIE DVD Drive not reading.

eMac External LACIE DVD Drive not reading.
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Came without DVD or modem internal
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Problem with external LaCie dvd burner

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