Problem With Fax Modem 43R1814 CallerID

The Caller ID Doesn't Appear when I Use The Command AT+VCID=1 and the fax replies with OK. and when I use the Command AT#CID=1 The fax Replies with ERROR,any Ideas How to Read The Caller ID 

Hi again,
It's difficult for me to offer anymore than generalized advice but I'll try to be helpful.
I'd start by removing the existing modem and restarting the computer.  One of the error messages mentioned PCI Slot 1.  This is probably the modem.  If ALL the error messages go away it's a pretty good indication that the modem is the problem and replacement is in order.  I would attempt simply re-seating the modem in it's slot first however and restarting.
I'm pretty sure that the proper drivers would be found automatically for the existing modem.  If not, there's a rather generalized Readme file and a program called HXFSetup.exe which is probably the program you would need to run if required.
While you're in the computer, disconnecting and reconnecting things might be better than just a visual inspection.  Twisting the cooling fan housing on the  CPU with moderate force shouldn't hurt anything and who knows?
If it turns out that the modem is the problem (which I doubt), installing the other modem shouldn't be a problem, assuming it fits and you have the drivers for it.  Again, good luck.
Jim
P.S.  If you haven't already done so, Google all the error messages and see if there seems to be any common element.  There are diagnostic programs available on the web but I've never found one that helped me with a trouble, perhaps someone has and can make a recommendation.

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