Problem with firmware in a Zen Jukebox 3

Well, I've got a mp3 player, a Creative Zen Jukebox with a HD of 30GB. The other day I started it and it began to re-built the music library, but it blocks in the middle of the process and shows a message: firmware problem. And here it sto
ps.
I can not access the HD because my computer doesn't recognize it, since after the "firmware problem" it stands completely block. I've tried to download the upgrade of the firmware, and it seems to have been installed, but it stills giving me the same problem... Any idea? I'm desperate.

Can you start in Rescue Mode and do a cleanup?
There is a sticky thread showing how to do this.
PB

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