Problem with Flash in the odd browser

Hi y'all, I just created a website, client was very happy,
got paid, end of story...not quite :(
A week later the client called and said they had several
people visit the site who had a problem with the display of the
flash movie. on the home page. One of the machines was in his
office. It was a regular PC running IE6 service pack 1. I thought,
ah ha, thats probably it. Nope, I checked it out on another
identical browser config, and the problem didnt show up.
Here is the page with the flash on it..
http://www.genesisrestorations.com/
Apparently the flash displays about 20 pixels lower on the
screen, creating a gap between the orange bar and the top of the
flash movie. Any ideas?
Thanks in advance.
Kevin
Fuze Media

it shows i dont have the SHOCKWAVE isntalled. Where can i get it?
the sites i went to are:
CAPTIVEADS.CA the front part loads but the site content wont. and it loads on my other computer.
also
http://thejimmychiushow.com/JC%20on%20Kill%20Bill.html
the flash loads but it jsut stops on the guys face once its loaded.
any ideas??
thanks
daryl

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merci a tous pour les nombreuses réponse. j'ai dû mal a les lire vue que je ne lit que le français. je vous remercié encore une fois amicalement. Blanchette 2.
Date: Mon, 25 Jul 2011 19:50:19 -0600
From: [email protected]
To: [email protected]
Subject: Re: I'm having problems with Flash Videos (Youtube and ESPN)
What I meant is Hardware Acceleration off (disabled).
>

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