Problem with Genius

When trying to turn on Genius in itunes I'm getting an error message stating that my network connection has been reset and to please try again.....I don't understand as I am connected to the internet.
Any suggestions????

The error message reads as follows:
We could not complete your iTunes store request. The network connection was reset.
Make sure your network connection is active and try again.
I don't understand as I am able to access the itunes store with no problems.
Any suggestions???

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Anybody have this problem with Genius?

After a week long fiasco with Itunes, I was able to get my Itunes working again....sweet...not so fast my friend. I had everything back in place, so my last step was to update my Genius mix, that should be easy, click on update....BOOM...CRASH...ME ---->. So, I shut down my computer and reboot it, but now my computer moves like it's driving Mrs. Daisy (very slow), and I can't open programs such as Itunes, Firefox, Norton, etc. What the heck?! I open up task manager and the programs show that they're running, but they're not opening. Has updating Genius mix caused this much problems for anyone else?

Well, what I meant was to re-enter the symptoms/question
rather than simply
giving a link.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
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http://www.dwfaq.com - DW FAQs,
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"Michael Fesser" <[email protected]> wrote in message
news:[email protected]..
> .oO(Murray *ACE*)
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>>Try giving us the message, please.
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Problem with genius in musik app after upgrade to iOS 7.1.

After updating to iOS 7.1. the genius function of the music app cannot be used anymore? How can I fix that? Or is this a general problem?

I have not experienced the same.
I have tried restoring and the problem is still present.
You restored from your iPhone's backup, or as a new iPhone or not from your iPhone's backup?
If whatever software problem is causing this is included with your iPhone's backup, restoring from the backup will also restore the problem.
Try restoring as a new iPhone or not from your iPhone's backup to see if this makes any difference. If not, more than likely your iPhone has a hardware problem.

Problems with genius sidebar

Hello everyone. I'm using Itunes 10.7 (21) for a 64 bits, 13", early 2011 macbookpro. My operating system is Mountain Lion (OS X 10.8.2 (12C60))
I have this issue. The genius sidebar option on my itunes menu appears grayed out. I have genius activated and I can create playlists without any problem. I just would like the use the recommendations feature.
I've been reading many posts regarding this same issue and I've realized that most of them are quite old (2010 and earlier). It seems like nobody is having this problem in 2012!
If anybody has any ideas on why is this happening, I'd really appreciate the help. It's kind of frustrating.
Best regards
Troubled user

hi,
I understand your frustration, but you need to know how Genius actually works. It compute playlists and references of all users to build suggestion for you. If the album you are refering is brand new, you will need to wait a little bit in order to allow the Genius database to have suggestions for you.
As for variaty on genius suggestion, I personnally could not complaint when I use it on popular artist. As for more specific ones, the suggestion are effectively narrower. As advertised, Genius database is however improving as more and more people is using it.

In my Iphone 5, Nothing on my App Store is working its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component but still it doen't fix. Not sure if its problem with apple servers. Someone help please!

In my Iphone 5, Nothing on my App Store is working, its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component in my desktop but still it doesn't fix the app store issue. Not sure if its problem with apple servers. Someone help please!

settigns>itunes and app store to make sure you are signed in.. If you are, you will see your account name..... anyhow, click your account name, sign out and sign back in
also go to to settings>general>reset and reset network settings... if that doesnt work settings>general>reset and reset all settings!
one of those shall work. The last step would be to restore your device (apple.com/support) HT1414

The message ~There was a problem connecting to the server "your-447023ae6b".appears when I try to play music transferred from my PC to my iMac. Files were transferred from my PC by a Genius. How do I sort it? Next appointment with genius is 5 days away!

The message ~There was a problem connecting to the server “your-447023ae6b”.appears when I try to play music transferred from my PC to my iMac. Files were transferred from my PC by a Genius. How do I sort it? Next appointment with genius is 5 days away!

Hi
Thanks this has helped me solve the problem.
I used the Outlook Anywhere connectivity tester you suggested. Selected Outlook autodiscover.
It told me that it could not resolve things on any of the 4 tests.
I saw that using the last test "Attempting to contact the Autodiscover service using the DNS SRV redirect method", was the only one likely to work in my case.
I had already changed 3 entries in dns to point at my DDNS address but this had not worked, from the errors I could see that it was just the certificate name not matching so I changed the DNS entries for Autodiscover, autoconfig and _autodiscover._tcp
to be webmail.domain.com which is a CNAME to my ddns address for the broadband router, which in turn forwards ports 80 and 443 to the exchange server for owa and activesync access. I got an error message saying that I had an illegal entry in my SRV record
as a CNAME is not allowed, but it saved the change anyway.
I reran the test and it worked.I can now make new outlook clients attach teo exchange.
Thank you, after 8 hours yesterday of trying to reolve this I suddnely got it to work on one laptop but the other still would not and had lost track of what I could have changed so had no idea what actually made it work.
Thank you for your suggestion.

Hello, are there many others having problems with creating Genius Playlists from their iPhone 5's

Hello People,
are there many others experiencing problems creating Genius Playlists from their iPhone 5's???
I have a 64GB Black iPhone 5 and a 32GB White iPhone 5, I have recently performed a fresh install (wiped phone memory and installed Apps individually again) yet even after this and no less then several calls to Apple I am still unable to create a genius playlist on either phone. The message I receive after hitting the Genius "star" is "The operation couldn't be completed. Operation timed out" Operation timed out."
I have tried this also on 3G and receive the same message........

Lawrence Finch
ShadowDancer1000 wrote:
I wish Apple would have provided more detail on how it worked. I wouldn't have posted this if I new that SMS & Mac Calling had nothing to do with Bluetooth pairing.
You mean like this? Get help using Continuity with iOS 8 and OS X Yosemite
Please note how Apple articulates this though.
Check your settings
Check the following settings on your iPhone, iPad, or iPod touch:
Go to Settings > Wi-Fi and turn on Wi-Fi if necessary.
Make sure your iOS devices are connected to the same Wi-Fi network by going to Settings > Wi-Fi and comparing the name of the network each is on.
Go to Settings > Bluetooth and turn on Bluetooth if necessary.
Go to Settings > General > Handoff & Suggested Apps and make sure Handoff is on.
Go to Settings > Phone. If you see Wi-Fi Calling, turn it off.
Sometimes things have to be explained in more detail for the general consumer who has been conditioned for decades to think about wireless cellphone audio / light data to [anything other device else] connectivity in a certain fashion. That is to say Bluetooth dependent ...
For the non-technical person, which overwhelmingly many Apple users are, they would see that bulleted point and think if Bluetooth is not paired and active, then they would not received the full scope of their Continuity features.
It would have been better for the copywriter who wrote this to (*) footnote this entry and explain that while Bluetooth recognition may be necessary between Yosemite and iPhone, SMS Push to iMessage and Mac Calling does not require an actively paired connection as these functions are dependent on iCloud and both devices being registered on the same WiFi network.
Thank you to all who helped me get my mind around and figure this out.
It has also opened my eyes to how iCloud has become a critical link in Apple's overall walled garden and business strategy.

Genius needs to help! problems with my video card and system

Hey guys! I'm going to post my specs first so that you get a good idea of what I'm running on:
MSI Neo2 LS 865PE.....MAT=Slow
Pentium4 2.4C.....FSB=233=2.8C hyperthreading enabled ~>1.55V
Corsair TwinX 1gig PC3700.....memory on "AUTO" in BIOS with timings at 3,4,4,8 ~> 2.7V
Radeon 9700NP.....stock speeds ~>1.7V
AlienX case with 2 fan400 watt power supply and 6 case fans
Zalman Alum/Copper heatsink fan
1:I've had this motherboard for a few months now. I upgraded my video card from a nVidia Ti4200(128meg) to a Radeon 9800 a month ago, but I couldn't get it working at 8X AGP, no matter what voltages I threw at it. I returned it for a Radeon 9700NP hoping that it would work, but it still won't.
I'm using BIOS 1.9 and since there is no option to select your AGP speed, I could only try using ATI's drivers. Once booted into Windows, there is a slider you can move to select you AGP speed. On my machine It says that It has performed some tests and has concluded that AGP 4x is the best for my system....but my system supports AGP 8X!
I've moved the slider over to 8x (which requires a reboot) at least 5 times with each card but the slider refuses to move past 4xAGP after the reboot.
2: My second problem: I had an old stick of KingMax PC3200 and decided to buy 3 more sticks. Unfortunatly, the 3 I bought did not match the one I had, so I only put 2 of the new sticks I bought into my system. Immediatly, My system would crash, lock up, files were corrupt, and I got PLENTY of blue screens of death with a long message containing: 0x0000007 with all these other numbers and "0"s. I did a search online and found out I had a hardware incompatibility problem. I never got this with my old stick of ram.
I returned the 3 sticks of Ram and replaced them with the Corsair. Put my new Radeon 9700 in, formatted my hard drive....and within 24 hours, my system locked up 3 times, rebooted itself 5 times, and gave me the same BSOD as mentioned above with the same long message.
I didn't change anything except for the memory and the video card. I've been wanting to overclock, (thats why i bought the faster memory ) but I'm not sure what to do at this point.
I have my FSB at 233 but I'm scared to go any higher because of previous system instability at stock speeds. My RAM was running on 400 and MAT=Turbo with the most relaxed timings at 3,4,4,8.
I've given myself hours of sleepless nights formatting when my system wouldnt boot into windows; overclocking....etc. I NEED HELP. PLEASE. PLEASE. Anything could work at this point.
I'm trying to get more info on how to run my system at a 5:4 ratio, also.
If anyone has problems like me or knows what could be the problem with my system, please reply to this post, it would help me a lot. I've been trying to fix these problems for a few months now so anything is greatly appreciated.

Thanks a lot to you guys that responded. I brought my computer home this past holiday and I want to let you know where I stand as of now. I guess this thread is like my blog for my computer. I want to clear some things before my first post makes everyone confused.
1- I have only 2 sticks of memory in my system: the Corsair PC3700 TwinX 512x2
I returned the 3 KingMax I bought, and still keep my old stick just in case.
2- I am using the 400 watt power supply that came with the case. I read some reviews of the case and I know the reviewer did not have problems with the power supply. In my BIOS, there are some voltages it is weak on. Lets say: it it should be 5.00+, my power supply will be feeding it 4.96v or something like that, but I dont know, or think, that is a major problem...
3- My computer will refuse to boot if memory speeds are set at anything below 400. SO....if I want to use a 5:4 ratio and have to set my memory speeds to "333" in BIOS, my system refuses to boot.
4- This morning, I did manage to overclock my FSB to 250. Specs are as follow:
Memory Timing @3,4,4,8,4.....speed set at "AUTO".....MAT at "SLOW"
MY 2.4C's FSB was raised to 250 = 3.0gig
AGP/PCI frequency: 67.xx/3x.xx (cant go any lower)
CPU voltage: 1.5500
Memory voltage: 2.75
Video Card voltage: 1.7
Everything was fine for the whole day until I heard something click in my computer around midnight, and then seconds later, my computer froze and made a continuous beeeeeeeeeeeeeeeeeep. (you can imagine)
This "click" and system crash has been plaguing me for months now. I dont know whay it happens. I was just using AIM when I heard the click and my heart stopped.
My memory speeds have been set to "AUTO" even at the FSB of 250. But I don't know if this still means my system is at a 1:1 ratio. I know the BIOS then adjusts the memory to work at 500 if my FSB is 250...so I assume it is? I love 3gig, but somehow I feel that 2.8 is faster, since the FSB=233 running parallel to my memory, also at 233
A FSB of 250 is good enough for me, that's what I've been waiting 6 months for. If anyone knows how to set other ratios to achieve a FSB of 250+, please let me know, but as I said, my memory won't boot if its set at "333"

Any ideas on problem with ipod and alpine cde-9881 car stereo

I have an ipod 60gb v 1.2.1 and a new Alpine car stereo with Ipod connecting cable. When connected, the stereo message reads IPod searching. It never assumes control of ipod,or quits searching. I have reset and restored my ipod, had the apple geek at genius bar check it out. My ipod does not play on the alpine ipod ready stereo in my husband's car, nor the stereos in Car Toys. My husband's 30 gb ipod plays on the stereo in his car AND my car. Help! Anyone have any ideas on how to fix this problem? Alpine is telling me it could be a software problem with my ipod, and to revert to an earlier version of itunes. But my husband's ipod works in my car. So I did a restore using his computer and itunes....no luck. am interested in any ideas on a possible solution!!
Thanks in advance
md

Have you had a chance to look at this troubleshooting page? If not, have a look at the bottom section that covers what to try if the message keeps reappearing: iTunes has detected an iPod in recovery mode - Use iTunes to restore
Towards the end it says "If after restoring your iPod, the message described above reappears, the iPod drive letter may need to be reassigned. See the "Change the Drive Letter" section of this document for steps to assign a different drive letter" which contains a link to this article: Windows confuses iPod with network drive and iTunes may exhibit strange behavior in relation to the iPod.

Graphics problem with mbp late 2008,nvidia geforce 8600m gt.any help?

Hi,have graphics problems with my MacBook Pro 17" Late 2008.Every 3-4 days the graphics are not ok and when i want to restart there is only the apple logo but not clear and the cursor seems to be double.Sory my english is not the best.Any help for this Problem?

Get your computer to an Apple Store Genius Bar ASAP to be tested for the problem described in this article:
http://support.apple.com/kb/TS2377

Problems with ATI Radeon HD 2600, electrical interference or flickering pix

Problems with ATI Radeon HD 2600, electrical interference or flickering pixels
I have a Macro 8 core purchased just 4 months ago with the ATI Radeon HD 2600. Just started getting what looks like electrical interference or flickering pixels all over the screen. It gets worse and worse to the point where i see and cant work then clears up for an hour and then comes back.
If I change the resolution from 1680x1050 to 1600x1200 everything looks fine and the problem goes away.
Monitor works fine on two other computers, driver is up to date.
Would like to upgrade at some point just disappointed that I’m already having problems.
Any suggestions would be very helpful, in the mean time I’ll searching the forums.
Thanks,

When you called Applecare or went to a Genius bar were they of no help?

Having a problem with Add-ons I did not install and now can't uninstall.

Lately I have experienced problems with re-directing and other issues with Mozilla. I looked in my add-ons list and there are several things there that i did not add manually. (I have been having much trouble with ITunes and noticed a plug in in mozilla and want to know if it is necessary.) Is there a way to keep this from happening? I have been using mozilla for years and liked it when I could do a basic install without any add-ons that I did not request. Here is a list of the things that are troubling me - I am sure a few may be necessary. I would appreciate any help anyone can give me with this?
PLUG-INS-
Java Deployment Toolkit 6.0.200.2 NPRuntime Script Plug-in Library for Java(TM) Deploy
Java (TM) Platform SE 6 U20 6.0.200.2 Next Generation Java Plug-in 1.6..0_20 for Mozilla Browsers
Mozilla Default Plug In
(THESE LAST THREE ALL CAME UP AS UNIDENTIFIED PLUG-IN ON MOZILLA PLUG IN CHECK SITE)
Itunes Application Detector 1.0.1.1
Itunes Detector Plug-In
Wacom Dynamic Link Library 1.1.0.3
Wacom Dynamic Link Library
Windows Presentation Foundation 3.5.30729.1
Windows presentation foundation (WPF) plug-in for Mozilla Browsers
EXTENSIONS_ Java Console 6.0.23
Java Console 6.0.20
(Just curious with these two Java consoles - which by the way I am unable to uninstall - the uninstall button is grayed out. and I can only disable.)
Really frustrated with this, I have already uninstalled Firefox and re-installed it - losing all my bookmarks and these add-ons were there after the re-install. PLEASE HELP!

For camera problem try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
I do not understand what you mean about your update problem

Problem with discdrive and installing snow leopard

Frustration and desperation has settled in! Lets see if i can get some good help from fellow Apple users!
Ok this is the problem:
A few days ago my computer started to crash almost all programs on my MacBook. I would try to get get into Safari for example and it would SLOWLY start up and then after a few seconds into the prgram it give me the error message "This application Safari quit unexpectedly. Mac OS X and other applications are NOT affected. Click to reopen..." Well again it does that with almost all my programs!
So i took it to the Genius Bar in Munich Germany! (im currently here for business) There the representative of apple actually took my MacBook to the back, checked it for any HD damage and looked at it "under the hub", however couldnt find anything wrong with it physically. So he suggested to backup my HD just reinstall Mac OS X again. I asked him for the new Snow Leopard since i didnt have my startup CD there!
Well im at home now and trying to install the System. However everytime i put the CD in it TRIES to start it up (up to 3 times) and then ejects it. Sometimes even it DOES load it up but then it would tell me to install the new system i would have to restart the computer and when i do that the same problem (3 upstart attempts then ejection) happens!!
Now can anyone tell me why this is happening?! On a side note i also tried insert another DVD and CD and BOTH work just fine! I had a similar problem with a previous DVD b4 but the problem was irratic.. meaning sometimes it worked sometimes it doesnt! Any suggestions or do i need a new Discdrive?!

If your MacBook is under warranty have them check the DVD drive. They replaced my DVD drive because it was doing the same thing. Try the following and see if it helps.
Intel-based Macs: Resetting the System Management Controller (SMC)
Resetting your Mac's PRAM and NVRAM

I have a problem with Mail on my Macbook Pro. It is configurated with a gmail account, and now I can't access the mail. Is it possible to reboot the account or..? Please help:)

I have a problem with Mail on my Macbook Pro. It is configurated with a gmail account, and now I can't access the mail. Is it possible to reboot the account or..? Please help:)

The question mark means the computer cannot find a bootable volumes so can;t do anything, That, combined with annoying sounds, strongly suggests a failed hard drive.
You can ask a "genius" at an Apple Rtail Store to test it but I'm pretty sure the drive is kaput. I'm hoping you had your data backed up.

Problem with Magic TrackPad and Macbook Pro

I just bought the Apple Wireless Keyboard and Apple Magic TrackPad for my home desktop setup. I connect my Macbook Pro 13" (from august 2010) to a Dell U2410 screen.
Everything works perfectly for a while, but then the cursor starts jumping around on the screen when I use the Magic TrackPad. Now here comes the weird thing, if I open the lid on the Macbook just a few inches the jumping stops completely and the Magic TrackPad works perfectly again.
I have tried googling a bit and browsed these forums also - no luck finding a solution.
I have also tried connecting a USB mouse to the Macbook when the cursor started to jump around - no problem with the USB mouse. I have also tried a different Magic TrackPad that my friend also just have bought for his setup - same problem after a short time.
Everything is updated to the latest software and firmware.
Thank you in advance for your help.

I have the same problem with a Trackpad paired with a new Mac Mini just purchased in September. After a while, my trackpad also starts to exhibit behavior similar to those described by Hecro. The trackpad cursor feels frozen, or else it jumps around, often trying to stay away from or jump over any hyperlink in either text or graphic form on the page I am viewing.
I find that if I pick up the trackpad and hold it above my palm between my thumb on one side and my fingers on the other side — so there is no pressure on the clicking feet on the bottom of the trackpad — a "jumping" trackpad instantly becomes a "stable" trackpad. Put it back down on a surface and it starts jumping again.
Also, when it starts jumping or skipping, I also find that if I use one finger and bear down hard on the trackpad, it resumes being responsive.
I am filing a comment about this on Apple's feedback forum at www.apple.com/feedback at the advice of a Genius at the Apple Store at Cambridgeside in Cambridge, Massachusetts USA.

Problem with Genius

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