Problem with getting the little blackberry icon

Hi the blackberry I'm using is working and up to date. I was setting up my mates blackberry 9320 but having a problem with getting the little blackberry icon to appear in the top right corner of my phone where the GMS is and signal bar and stuff its something to do with blackberry.
I tried downloading bbm and it say associating bbm with blackberry id and constant loads with nothing happening bbm not working
I NEED THE TINY BB ICON AT TOP RIGHT???

Hi neal123
That BlackBerry icon will appear near signal bar when we activate BIS on a 3G device. Did he activated BIS on his account. ?
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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