Problem with hissing noise of earphone on nokia e5...

I have a new brand of E50 but It's a problem with quality of sound on the earphone speaker.During the calls I hear the hissing
noise.Is it problem of this model or my headset is defect?

Hey. Really sorry for late answer. i got same model (but i7 , r7 m265 )
For the fan noise ; check out gpu and cpu temperatures . clean the fan dust with power manager program. and update drivers.
for the battery , %1 wear is nothing . only affects 1-2 mins . battery has internal smbus battery fuel gauge and it automatically calibrates battery full charge capacity. but you can manual calibrate fcc with power manager. we are very lucky because on some hp ,samsung etc laptops , battery comes with %10 wearage (like my old laptop).
you post this message 6 months ago. if your battery wear is >%15 now , send battery to service. they will replace a new battery. if battery wear <%10 , your battery is normal

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