Problem with HP 1220c USB printer - two-sided print greyed-out

My client has a Powerbook G4 550MHz with Tiger 10.4 installed and I installed the latest HP 1220c driver.
When my client attempted to configure the printer via the printer setup page under 'layout' the two-sided print is greyed-out. Why?
My client has admin rights.

The layout of the print window is not the same as OS 9.x and prior. There will not be a choice for double sided printing as there was pre OS X unless the printer comes with an automatic duplexer.
You will have to figure out how to print odds and evens in separate jobs and do it manually.
Matt

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HP 8620 printer two sided printing reverses pages

Is there a way to change the order that this printer prints double sided prints? It prints last page first, so if it is 3 pages pages 2 & 3 are one page and page 1 is just one-sided. Need this to be reversed. Can you do this in the Mac driver?
Lisa

Hello @thekoaman,
Welcome to the HP Support Forums!
I understand that you're experiencing issues when duplex printing from your Mac OS X 10.10 Computer to your HP Officejet Pro 8620 e-All-in-One Printer. I want to thank you for including all of the detail regarding the troubleshooting steps you have already completed in your posts. At this time I do believe that there is either a driver corruption on your computer with the HP Officejet, or an issue with the file that you're attempting to duplex. If multiple documents are experiencing the duplexing page order issue than that will rule out a corrupted document. Can I please have you follow the steps below.
Step 1: Reset the Print System:
To start, I am going to have you Reset the Print System on your Mac as it is important that we have a nice clean slate to work with for troubleshooting. Please click here for instructions on how to perform the Reset. When the website opens follow the steps under'Resetting the printing system in OS X Lion' as the steps are the same for your Mac OS X 10.10 Operating System. This Reset will remove every printer from your Mac. However, it does not uninstall the printers. Therefore, should you use other printers on this Mac, once the Reset is complete simply ensure that the printers are connected via a USB Cable or Network connected and (+) Add them back in. Do not add your HP Officejet back in at this time.
Once the reset is complete, please proceed to the next step.
Step 2: Uninstall Drivers and Software:
Next, please click here for steps on how to properly uninstall your printer. Once the site opens select the dropdown for 'Mac OS X v10.6, OS X v10.7, OS X v10.8, and OS X v10.9' as they are the same for Mac OS X 10.10 and follow the steps to complete the uninstall process.
Once the uninstall is complete, please continue on.
Step 3: Verify and Repair your Disk Permissions on the Mac:
Open Macintosh HD and go to Applications
Go to the Utilities Folder
Open the Disk Utility
Select the Hard Drive volume you are using (usually on the left)
Select Verify Disk Permissions
Once that process is done, select Repair Disk Permissions
Step 4: Check for Apple Updates:
Go to Apple
Select System Preferences
Select Software Update
Click Update Now
Install your available updates
Restart your computer
Step 5: Add the Printer:
1. Please click here to download the correct drivers for your printer.
2. Once the website opens select the Download button on the top left
3. Once the download is complete, please follow the onscreen instructions to install your printer
4. Once the installation is complete, I would like you to check your driver to ensure that the HP Officejet driver is being used and not the AirPrint driver.
5. Click the Apple menu, and then click System Preferences.
6. Click Print & Scan, and then check if the name of your printer displays in the Printers list.
7. If your printer is already listed, remove and re-add the printer to confirm communication with the Mac. Click the name of your printer, click the minus sign (), and then delete the printer
8. Click the plus sign (), click Add Printer or Scanner, click the name of your printer
9. Click the Use or Print Using box, and then select the name of your printer in the pop-up menu. Ensure that you have the HP Officejet driver selected and not the AirPrint.
10. Click Add to add the printer to the list.
- Source
Now that the driver is added back in successfully, please try duplex printing again.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
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How do i back my iphone4s to rettailler of hello dolly if only 1month warranty the problem with the iphone4s is the wifi it was greyed out. nty on the receipt?

how do i back my iphone 4s if the warranty on the receipt is only one month. the problem is the wifibis greyed out, and i-restore my iphone4s twicely.

Correct, my cellular data is currently off. I don't think this will solve my problem because I was able to use iMessage before without my data and only on wifi. If nothing else works, I will try this. But I would like to try to find a solution that doesn't require me using data.

Two sided prints with /right/ side up

hi all,
is there an easy way to print TWO SIDED prints so that the back side is oriented in the same direction as the front side? right now if i click on the two sided print box it prints so that i have to flip the page over from top or bottom (don't want) as opposed to left or right (should be the default IMHO).
any ideas on where i find this or how i set it? i am printing out of Numbers but i assume this applies mac software wide or something along those lines.
didn't find any threads on this that were current.
TIA

Hi,
From the application used to print open the printer dialog, then click on ettings or Preferences to access to Printig Preferences dialog.
Within the Layout tab change the Print on both sides option.
For a portrait oriented document select Flip on Long Edge, for a Landscape one select Flip on Short Edge, then it will print as expected.
Shlomi
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Hp officejet 8600 can't print two sided from adobe reader in Mac 10.8.4

HP officejet 8600
Mac notebook osx 10.8.4
Can't print 2 sided from pdf in adobe reader.
Print command from file dropdown doesn't open
Print expanded dialog box at bottom of pdf in adobe doesn't show a 2 sided option
Thanks
vso

Hi,
Please follow the steps below in order to automatically print two-sided print jobs:
1. Verify the duplex-printing accessory has been installed properly. To verify this open the System Preferences and go to Print & Fax. Open the print queue of your printer. Click on Printer Setup and from the tab menu choose Driver. Verify the box next to HP Two-sided Printing Accessory (Duplexer) is checked.
2. On the File menu, select Print. The Print window appears.
NOTE: The Print window might be minimized. Click Show details to see all available settings.
Note: If you use Adobe Reader, click teh button to launc the system print dialog.
3. In the expanded Print window you will find next to Copies the checkbox for Two-Sided. Check the box.
NOTE: If the checkbox does not appear within the specific application print dialog, skip this step.
4. To select the binding type click the lowest selection box listed as the name of the program (e.g. TextEdit)
Will appear as Copies & Pages within Microsoft Office applications.
5. Select Layout from the drop-down menu.
6. Set the Two-Sided option as Long-Edge binding (Portrait), or Long-Edge binding (landscape).
You may save the settings for future use by clicking Presets > Save Current Settings as Preset... Any used preset will remain default till another preset will be used.
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

Problem with two sided printing

I routinely did two sided printing with my C7280 All-In-One printer, using Vista. But, now that I upgraded to Windows 7, I can no longer do so. When I select two sided printing, a three picture window appears, which instructs me to turn over the odd numbered pages that are printed out first, following by printing of the even numbered pages on the reverse sides of the odd numbered ones. When I use another computer that still has Vista, all works well; i.e., each page is pulled in again, and the second page is printed on the opposite side of the preceding page. I have uploaded the new printer drivers for Windows 7, but still can't get it to automatically print two sided. How can I correct this?

Go to the first post in the link I gave and read the details. In particular:
No option for two-sided printing. The selection for automatic two sided printing may be grayed out, or only manual duplexing is offered. This typically occurs because the duplexer is not recognized as installed, or the driver may default to not installed. To correct this in Vista do the following: go to Start, Control Panel, Printers, right-click on the printer, Run as Administrator, Properties, (continue), Device Settings, Installable Options, set the "Two Sided Duplex Unit" to installed, OK. For Windows 7 the method is similar: go to Start, Devices and Printers, right click on the printer, Printer properties, Device settings, Installable Options, set the "Two Sided Duplex Unit" to installed, OK.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Two-sided printing problem with a Photosmart 6510

I have a new Photosmart 6510 and it is supposed to come with automatic two-sided printing.
I have tried printing two-sided and followed the advice of many previous thread but it has not worked.
I am using a Mac OS X version 10.5.8 and Microsoft Word 2008.
When I go to the drop-down menu in the Print window and go to 'two-sided printing' the option to print both sides is greyed out, and it says that the paper type and size settings do not support two-sided printing. What size paper should I select and where can I do this?
Any help would be great.
Thank-you
This question was solved.
View Solution.

Hi,
Please try the following settings:
1.From the application used to print, click the File menu, then select Print. The Print window appears.
NOTE: The Print window might be minimized. Click the blue triangle next to the printer name to see all available settings.
2. To select the binding type click the lowest selection box listed as Copies & Pages.
3. Select Layout from the drop-down menu.
4. Set the Two-Sided option as Long-Edge binding.
If I'm not wrong, the duplexer support only A4 and Letter sizes
You may save the settings for future use by clicking Presets > Save Current Settings as Preset...
Please let me know if you were able to successfully perform two-sided printing.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

How can I print two-sided with Mountain Lion and an Epson WF-2540?

I just purchased an Epson WF-2540 printer with two-sided printing capabilities. The manual includes easy to follow instructions on doing this with a PC. However, it doesn't seem to be present in OSX Mountain Lion (10.8.4). I have looked all over for the answer, but nothing helps with this specific problem. It seems like, before Mountain Lion, there was a simple check-box within system preferences>print and fax>options and supplies>drivers that said "duplexer." Now, that option is not present. I would love to be able to use this function on my new printer. Thanks for all of your help!

I have the answer ...
The Epson WF-2540 does not appear to be a two-sided printer!
Reference this article:
http://www.epson.com/cgi-bin/Store/jsp/Product.do?BV_UseBVCookie=yes&sku=C11CC36 201
The following is extracted from that article:
There is no reference anywhere in what I've shown or the rest of the article to two-sided printing.
Compare that to my Epson Workforce 645, which is a two sided printer. Here's what it says in the Epson writeup:
... and indeed my options under the Layout dropdown menu look a lot different from yours, and from there I can choose two sided (whether I've attached as AirPrint or not, by the way).

HP ColorLaserjet 2600n-Two-sided printing with Snow Leopard

Hi,
I have a question relating to double-sided printing. I have a HP Color LaserJet 2600n. Two-sided printing worked fine for me with Leopard. Since I updated to Snow Leopard (now I have version 10.6.4) the two-sided printing options in the printing dialogue are disabled (greyed out). I use the printerdriver 1.3.0.261 How to enable this option again? Software update does not have any new software for my printer.
Thanks!

I have this printer and the same problem. This printer does not have a hardware duplex unit, the duplex is entirely manual.
In the old driver settings, you could check off the "Two sided" checkbox (beside the Collate checkbox), and the unit will basically print off the odd pages, then after that it will pause until you take the printed pages and put it back in the tray, then press the Go button to initiate the print for the other side.
There is no settings (besides Tray 3) in Options and Supplies.

Can MacBook with Leopard OS do two-sided printing on the Epson NX515?

I am looking to buy an all in one printer, and the Epson NX515 seems best in a number of respects, especially the fact that its ink cartridges come in separate colors, which leads to much less waste of ink. But there is one item in the Epson documentation that concerns me ... the fact that two-sided printing may not be supported by Mac. Does anyone know if the Mac Book A1181 with Leopard OS does or does not support two-sided printing?
Thank you.

Hi @Blazer5,
Welcome to the HP Forums!
I see that you are wondering how to setup two-sided printing with your HP Envy 5532. I am happy to help!
To setup the duplex printing, I would recommend to go through this guide, Printing on Both Sides of the Paper (Duplex) for HP ENVY 5530 e-All-in-One and Deskjet Ink Advantage..., as it has instructions for both Windows and Mac. Also here are some guidelines for you to follow:
Understanding the following items can help you avoid possible problems when printing on both sides of the page.
Do not print on both sides of the following types of paper, or jams might occur:
Transparencies
Envelopes
Photo paper
Glossy paper
Paper lighter than 60 g/m2 (16 lb).
Paper heavier than 105 g/m2 (28 lb).
Several kinds of paper require a specific orientation when you print on both sides of a page. These include letterheads, preprinted paper, and paper with watermarks and pre-punched holes. The printer prints the first side of the paper first. Load the paper with top edge first and the print side down.
Also, this post, Vista / Win 7 Duplex Printing Troubleshooting Guide, by @Bob_Headrick. Might have some answers for you as well.
In the print dialog box (after selecting File, and Print), you will see a box next to two-sided printing, that can be checked or un-checked, in order to toggle in-between the two functions.
To change the print quality, you will want to go through this guide, HP ENVY 5530 e-All-in-One series and HP Deskjet Ink Advantage 4510 e-All-in-One series - Print Docum....
For future reference, here is your printer's user guide.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Having problems copying two sided but not printing two sided of two sided originals

I have no problem printing items two sided with two sided originals using my computer with Windows 7 but cannot copy using the automatic feeder as that option no longer appears when you click green arrow on the two sided of one sided original.

Hello,
The HP Officejet Pro 8600 (N911a) only offer automatic two-sided printing.
ADF Duplexing (Automatic two sided copying of an original) is only offered by the HP Officejet Pro 8600 Plus (N911g) or Premium (N911n) for that series.
You may find its specifications below:
Boost productivity – and save time and paper – with
automatic two-sided printing and 250-sheet paper tray.
http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA3-6985EEE.pdf
To compare with, below is the Officejet Pro 8600 Plus specs which do offer a such:
Boost productivity with automatic two-sided printing, scanning and copying with 50-page automatic document feeder.
http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA3-6986EEE.pdf
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Two-sided printing with HP 940

I've got a HP Deskjet 940 WITH the duplexer but I cannot for the life of me see where / how I can enable and access two-sided printing in OS X (had NO problem doing this when it was with my PC).
Suggestions?

First, you need to have a printer driver that enable two-sided printing. I don't know HP 940, but with my HP (J6480) it came with the printer.
In the print dialog box, you need to press the arrow next to the printer name to see all options. Once you see all options there will be a menu on the right side where you can choose options for the printer. If the printer driver supports duplexing, one of them should be two sided printing. Depending on your printer, it could be different places in that menu. It might also depend on the program you're printing from. Try from preview, it should be there (if you use cmd-P to print). If you don't see the option, it might be a printer driver problem.

Two-sided printing with Epson Workforce 630

I bought a new iMac a few months ago and got the Epson WorkForce 630 printer at the same time. However, I can't figure out how to do duplex (two-sided) printing. I've searched around, and it looks like this feature may not be supported for the Mac. Now, why would Apple sell a printer through their website that doesn't support Mac? This seems like a basic feature that all printers should have.
Does anyone know a work-around? The "two-sided" selection is grayed out for me.
Thanks!

Thanks! Unfortunately, on the Epson site, it says, "
Q:
Is manual duplex (double-sided) printing supported in Mac OS X with my product?
A:
No. This feature is supported in Windows only."
I really don't know why Apple would sell a printer through their stores that doesn't support all features in their OS. I might end up going back to my older printer.

Two sided printing with wordperfect HP Photosmart 6515

Any ideas how to set up two sided printing with wordperfect documents using HP Photosmart 6515

Hello,
You should be able to print on two sides using this method for your product:
NOTE:You can print your document on both sides of the paper, instead of just one side. Click on the Advanced button on the Paper/Quality or Layout tab. From the Pages to Print drop-down menu select Print Odd Pages Only . Click OK to print. After the odd numbered pages of the document have been printed, remove the document from the output tray. Reload the paper in the input tray with the blank side facing up. Return to the Pages to Print drop-down menu and then select Print Even Pages Only . Click OK to print.
Reference link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02250284&tmp_task=useCategory&cc=us&dlc=en&lang...
Hope this helps.
I work for HP.

Two sided printing on HP with Yosemite no longer available?

Since updating my iMac to the latest Yosemite, (10.10.2) my HP all in one C6280 printer does not even offer the option of two sided printing. Is there a way to get this feature back? The printer used to do two sided printing, and the option used to come up, but no longer seems to be there. I read several posts which suggested renaming a preset, but in the preset dialog box, it indicates that this is no longer an option. Any help would be appreciated. Thanks

If it's greyed out, it could mean that your device does not support duplex printing under OS X. One thing you could try if you haven't already is remove the printer entirely then add it back in again. The drivers that Apple supplies are the latest drivers for this device, there are no full-featured drivers available for this OS version.
Also, verify that you are using the proper steps for manual duplex printing:
http://support.hp.com/us-en/product/HP-Officejet-6500A-e-All-in-One-Printer-seri es---E7/4083974/model/4083869/document/c…
If that doesn't work, you could try this two-sided printing application from HP:
http://ftp.hp.com/pub/softlib/software12/COL35975/mp-88750-2/HP_Two-sided_Printi ng.dmg
If the above doesn't work, I think an email to HP support is in order. I suspect that they dropped support for duplex printing for your device with the later OS versions. When was the last time you had duplex support? Was it automatic or manual (i.e. you had to flip pages and print again)?

Problem with HP 1220c USB printer - two-sided print greyed-out

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