Problem with HP Deskjet 3055A J611-n wireless connection

Hi,
i'm a newbie in the forum. I have to fix a problem i had this morning with my new printer HP Deskjet 3055A J611-n.
First of all I'd like to know the reason why I found the 3050A J611a installer CD in the box, I hope it's not a mistake and drivers are the same I should use to install the machine.
Then, I have a problem with the wireless connection. When I tried to connect my printer to the router, my printer found the connection and suddenly it kicks out all the laptops connected to the same network. It brought to the failure of the installation, because the printer found the router but it also couldn't finish the installation properly given that the laptop was disconnected.
Can anyone help me in fixing the problem, please?
Thank you in advance.
This question was solved.
View Solution.

OK, restart the router by pulling its power plug momentarily.
Next, on the front of the printer push the Wireless button and then go to Restore Defaults.
Make sure the USB cable is NOT connected to the printer, then download and install the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Hello laketime,
Welcome to the HP Forums!
I understand you're receiving problems connecting the Deskjet 3052A J611 over your wireless network. I will do my best to assist you! I noticed you stated that you have a dual band router, which provides 2.4GH and 5.0GH. HP printers connect to the 2.4GHz frequency band and the 20 MHz bandwidth only. Are you connecting this printer using the 2.4GH or the 5.0GH?
To manage the different bands and what devices connect to each, try assigning a unique SSID (network name) to each band. For example, name the 2.4 GHz band to “Mynetwork” and the 5.0 GHz band to “Mynetwork-5G”. Communication and connectivity issues might occur with the printer connected to the 2.4 GHz band and the computer connected to the 5 GHz band. Try connecting the computer to the 2.4 GHz band. Source: Tips and Workarounds for Common Wireless Network Printer Issues.
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This question was solved.
View Solution.

Hello @Tellen,
Thank you for visiting the HP Support Forums! I understand you are running into some print quality problems with your HP Deskjet 3050. I see when you attempt to print a letter you will only see the email address and its in blue ink.
First I would like you to click here to download and run the Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
What does the PSDR find? If you are still not getting black text, please continue here: Fixing Print Quality Problems for the HP Deskjet 3050 (J610) All-in-One Printer Series
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1. What is your current Operating system, Windows or Mac and which version?
2. How is the printer connected, USB or Wireless?
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I hope to hear from you soon.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Running:
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Download and install this: http://support.apple.com/kb/DL907
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