Problem with HP DeskJet 845c in 10.4 Tiger

Recently I migrated an iBook G3 from Mac OS 9 to MacOS X (Tiger 10.4.10). And we also use a new MacBook.
But there's a big problem with the *HP DeskJet 845c* Printer:
- printing works with Word, but *doesn't with AppleWorks or Mail (2.1.1)*
- I have the latest Updates and looked for the latest HP DeskJet software, but this is the newest, version 3.3
- I spoke with HP support, but they said that this is a problem in OS X
- until now in MacOS 9 the printer worked fine
The problem is:
- from Mail only the header will be printed, but not the message itself
- from AppleWorks is ssems as if only the first "pixel-rows are printed from each line
Any help?

Hello, Same problem with HP Deskjet 895Cse. I had printer on my G4 tower running 10.3. My macbook pro was networked through the G4 to printer, all good. I just moved my printer and plugged in directly to macboook pro USB port................ Iregular printing. With normal size fonts, 12, just the top few pixels of each sentence gets printed. With larger fonts like 36 or 48, the print is pretty interesting, but not readable. Sometmes it just spits out pages with 1 sentence, top bit only, on each page. Appleworks, word & pdf's from preview, all print the same. HP alignment, HP test , HP clean all show normal. ?????????????????????

Similar Messages

  • Problem with HP-DeskJet 1120c

    HP-DeskJet 1120c driver has a specific billbord option which caused the priter to split the image on two or more pages, even if we turn off this function. This thing appear only on Developer 6 under Windows 95
    Best regards
    Victor
    null

    Hello, Same problem with HP Deskjet 895Cse. I had printer on my G4 tower running 10.3. My macbook pro was networked through the G4 to printer, all good. I just moved my printer and plugged in directly to macboook pro USB port................ Iregular printing. With normal size fonts, 12, just the top few pixels of each sentence gets printed. With larger fonts like 36 or 48, the print is pretty interesting, but not readable. Sometmes it just spits out pages with 1 sentence, top bit only, on each page. Appleworks, word & pdf's from preview, all print the same. HP alignment, HP test , HP clean all show normal. ?????????????????????

  • Problem with HP Deskjet D1320

    HP Deskjet d1320, has always worked well, now whenever printing BLUE it comes out RED/PINK. All cleaning and test printouts appear normal. Replaced cartridges and cleaned again, still same results? Any ideas?
    Thank you

    Hello, Same problem with HP Deskjet 895Cse. I had printer on my G4 tower running 10.3. My macbook pro was networked through the G4 to printer, all good. I just moved my printer and plugged in directly to macboook pro USB port................ Iregular printing. With normal size fonts, 12, just the top few pixels of each sentence gets printed. With larger fonts like 36 or 48, the print is pretty interesting, but not readable. Sometmes it just spits out pages with 1 sentence, top bit only, on each page. Appleworks, word & pdf's from preview, all print the same. HP alignment, HP test , HP clean all show normal. ?????????????????????

  • Printing problem with HP deskjet 3050 all in one J610 series

    I have a HP deskjet 3050 all in one J610 series which I am using with Windows Vista Version 6.0 (Build 6006: Service pack 2).  Connecting is by USB port.  I have not used the printer for some time, but have done all the maintence checks & it is good to go.  When I want to print a letter the only thing that gets printed is the email address which is coloured blue.  I think the problem is in the settings of the printer features.  I can print the letter in gray scale but this is not easy to read and not suitable for business dealings.
    I would appreciate help with this problem.  A definition of the terms used in the printer features might help me resolve it by my self.
    Thanks
    This question was solved.
    View Solution.

    Hello @Tellen,
    Thank  you for visiting the HP Support Forums! I understand you are running into some print quality problems with your HP Deskjet 3050. I see when you attempt to print a letter you will only see the email address and its in blue ink.
    First I would like you to click here to download and run the Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
    What does the PSDR find? If you are still not getting black text, please continue here: Fixing Print Quality Problems for the HP Deskjet 3050 (J610) All-in-One Printer Series
    If after the troubleshooting has been done and you are still seeing the issue leave me with the following information:
    1. What is your current Operating system, Windows or Mac and which version?
    2. How is the printer connected, USB or Wireless?
    3. If you print a test page from the front panel do you see the same issue?
    I hope to hear from you soon.
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Problems with using Deskjet 3745 on 2-PC home network

    I have an old PC running Windows XP SP3 and a new one running Windows 7, but only one printer. The network connecting the PCs is on an ADSL router with to its own external Iomega network drive with a USB port.
    To make the printer usable on both PCs,
    I originally connected it to the Iomega USB port. But the port was effectively a 1-way connection only, so I could not  get a print-preview to see which form/profile the printer was using. So I junked that and...
     reverted to connecting the printer to one PC permanently and sharing it on the network. But the two PCs required different drivers which would not talk to each other, and the set-up simply would not work.
    Finally I went back to the straightforward method of plugging the printer into the USB port of whichever PC I needed to us it on. That worked fine for a while until the WIN 7
     print-preview started showing blank images (but printing correctly).
    print-spooling failed to cope with cancelled documents.
    I have had Deskjet Support's help in trying to sort this out, which including reinstalling the drivers on both PCs - several times! But I am still left with solution 3 giving problems with Win 7.
    Has anybody encountered a similar situation and found a satisfactory working solution?
    This question was solved.
    View Solution.

    Try the following: connect the printer to the XP machine and set the XP machine to share this on the network.  On the Windows 7 machine go to the Devices and Printers folder, Add a Printer, Local Printer, Create a Port, Local Port, \\Computername\Printername (use the actual share name for the computer and printer), OK, then click on Windows Update and then select the HP (not Hewlett-Packard) Deskjet 3740 series (LiDiL).
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Problem with HP Deskjet F2210

    I have a deskjet F2210 and am having problems with it, of course it's out of warranty and I've tried just about everything.  All of the lights on top are on solid.  I cannot turn off my printer and when I try to run the diagnostic, it says that the printer is not connected.  I don't know how to make sure it's connected, when I go to printers and faxes, it says that it's online and ready.  Any help would be very much appreciated.

    I would suggest you disconnect the USB cable to the printer, then remove the power cord from the printer and wait 30 seconds or so.  Now plug the power cord back in, then reconnect the USB cable.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Problem with HP Deskjet Ink Advantage 3515 printer

    Hello. First of all I would like to wish everyone a Happy New Year!
    I recently bought a HP Deskjet Ink Advantage 3515 printer. The printer works fine (prints, scans and copies). There is only one problem with it. It returns me an error when I'm shutting it off. This happens very often but not always, it is kinda annoying. The error is displayed as: ERROR CODE 0X02B7C2ED SM_MODULE C  (the error is also shown on the image). I tried to Google the problem but without effects. I don't know what could be the problem. Can someone help me please, because I have no idea what could be the issue. Thanks for any replays.
    This question was solved.
    View Solution.

    Hello musidi,
    I would like to provide you with some troubleshooting steps to hopefully resolve this issue with your HP Deskjet Ink Advantage 3515 e-All-in-One Printer. I believe that error code OXC4EB981B is actually referring to a carriage jam.
    Click on the link below and follow the steps listed:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03368578&lc=en&product=5157487&tmp...
    If the steps above don't resolve the issue, please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
    Best regards,
    I worked on behalf of HP.

  • Problem with HP Deskjet 3055A J611-n wireless connection

    Hi,
    i'm a newbie in the forum. I have to fix a problem i had this morning with my new printer HP Deskjet 3055A J611-n.
    First of all I'd like to know the reason why I found the 3050A J611a installer CD in the box, I hope it's not a mistake and drivers are the same I should use to install the machine.
    Then, I have a problem with the wireless connection. When I tried to connect my printer to the router, my printer found the connection and suddenly it kicks out all the laptops connected to the same network. It brought to the failure of the installation, because the printer found the router but it also couldn't finish the installation properly given that the laptop was disconnected.
    Can anyone help me in fixing the problem, please?
    Thank you in advance.
    This question was solved.
    View Solution.

    OK, restart the router by pulling its power plug momentarily.
    Next, on the front of the printer push the Wireless button and then go to Restore Defaults.
    Make sure the USB cable is NOT connected to the printer, then download and install the latest software for your printer from the "Support & Drivers" link at the top of this page.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Problems with hp deskjet 870 Cse and Win7 64 bit drivers

    I have been using this printer for years without problems. WinXP and Win7 working fine on my 32 bit laptop.
    Recently upgraded to a 64 bit laptop and the drivers installed just fine    however the danged thing doesn't print.
    Even the 'test print' job hangs in the print queue showing a print error. 
    Not sure this is related but,
    The Windows application log shows a bunch of error messages source 'Bonjour Service' at about the time I was trying on my 64 bit machine:
    Task Scheduling Error: Continuously busy for more than a second
    Task Scheduling Error: m->NextScheduledEvent 998
    Task Scheduling Error: m->NextScheduledSPRetry 998
    this cycle repeats over and over again
    Task Scheduling Error: m->NextScheduledSPRetry 13728
    I notice that many people have been having problems over the years with Win7 and HP printers. 
    I don't know whether to swear off of HP or windows. So far, I am just swearing AT them both.

    Hello bz2012,
    Welcome to the HP Support Forums!
    I see you are having issues printing with the Deskjet 870 since upgrading to Windows 7 64-bit. You could attempt to add the printer with an alternate driver.
    Installing an Alternate Print Driver in Windows 7 for a USB Cable Connection.
    The printer driver you would more than likely be best to use is the 9800. Let me know if this allows you to print.
    Using the Print and Scan Dr may also be a helpful means of troubleshooting / resolving the issue. Let me know what the results are, what passes, fails, etc.
    Cheers,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Problem with HP Deskjet 2050 J510 series drivers

    So I have this wierd problem with my printer,the driver don't want to download themselves by using windows update(I use Windows7 64 bits)
    I searched on your site about this driver to install it manualy but it didn't worked.In devices and printers the printer icon looks like this:
    and if I try to troubleshoot it:
    I click Aply this fix:
    how I can resolve this problem?
    Thanks!

    I used the driver you suggested,it tryed to connect to the printer,but it coudn't.The printer is connected and powerd.Then it bring me this :
    There's a problem with my computer?I printed before,but I don't know what happened.I didn't reinstall nothing on this computer.What can I do about this problem? Thanks anyway for the direct link to drivers!

  • Airport Extreme Printing Problem with HP Deskjet.

    Hello ... I wonder if any helpful folks can assist me with my printing problem? I am using Tiger on a new Intel imac with a HP Deskjet 960C. This printer is listed as having the latest drivers included within Tiger and works perfectly when connected via USB so my problem I guess is not with the software....I have disconnected everything and plugged everything back together again. I also deleted the printer from the printer list within the Printer Setup Utility application.... The imac recognisies the printer and upon pressing the print button everything feels as though its just going to work. The blue barber shop scroll appears but the printer fails to kick into gear and I get the big red exclamation mark appearing in the status box .... I would really love to try and sort this annoying error ... Any ideas? Thanks. Book G4   Mac OS X (10.4.4)  

    Hello jds17. Welcome to the Apple Discussions!
    Unfortunately, not all USB printers are compatible with AirPort base stations.
    Take a look at one of these iFelix Unofficial AirPort Printer Compatibility links, depending on which AirPort base station you have:
    o 802.11g AirPort Extreme Base Station (AEBS) or AirPort Express Base Station (AX)
    o 802.11n AirPort Extreme Base Station (AEBSn)
    If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
    Also, you may find the following Apple article helpful.

  • Having problem with HP Deskjet All-in-One 3050

    I am trying to help someone who was given a Compaq Presario C700 (running Vista) and a HP All-in-One 3050 by her son.  She doesn't understand how to use her computer, and it contains the remnants of things people have done to it trying to help her.
    I believe her son set her up to use gmail by logging in the the gmail site and reading/writing her mail there.   She would like to print her mail on the printer, and we managed to do that, even printing attached photos,  but now printing doesn't work.   It prints a Gmail header and her email address in color, but the text of the message, which is in b/w doesn't get printed.  Print preview shows it as it should be.    I created a simple document in wordpad and tried to print it and the same thing happened, except in this case the page was completely blank.
    On the other hand, when I printed her inbox at gmail.com using File>Print, it did print the titles of messages listed.
    The printer is connected to the computer over the local wireless network. 
    Could this have something to do with the cartridge being used up?   Also, were that the case, wouldn't the printer  indicate that somehow.
    Any suggestions about how to proceed would be helpful.

    Hello, 
    If you want to have the printer hooked up with a USB cable with printing option, then please try the below steps..
    1.Click Start button on the Computer .
    2.then click on Control Panel .
    3.then Printers and Faxes
    4.On top-left, click on Add a Printer
    5.Click on Add a Local Printer
    6.Then while "Use an Existing port" is selected , select "Virtual USB port ... " then click Next
    7.from the Manufacturer list, select HP, and then under Printers list select Deskjet 990c" , then Click next and complete the wizard
    Now try printing . It should work.
    If you want to try using wireless installation then please visit www.hp.com/go/wirelessprinting
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

  • Scanning problem with HP Deskjet 3050A - only scans about a quarter of the page

    My HP Deskjet 3050A wirelessly prints just fine with my Mac Lion OS 10.7.3. But whenever I scan something, the resulting scan captures only about a quarter of the page, which is blown up in size to take up the entire page. (And I'm scanning regular 8"x11" documents.) And I can't zoom in to get the whole page. When I try to change the setting in Utility from jpg to pdf, to see if that will solve the problem, the Utility quits "unexpectedly" every time.
    This question was solved.
    View Solution.

    Hi,
    First, install the Critical Update below:
    http://ftp.hp.com/pub/softlib/software12/COL41827/mp-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg
    Now change the device settings as following:
    1. Open the HP Utility and select your device.
    2. From Scan Settings open the "Scan to Computer".
    3. Click the "Scan Tasks" tab.
    4. Select the Scan Shortcut used to scan, then click Edit.
    5. In the section of Scan from an HP Device click on the blue triangle to enlarge the menu.
    6. From the enlarged menu now open the drop-down menu next to Crop To and set as None.
    7. Click OK and try scanning.
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Printing Problems with HP DeskJet

    Hello,
    I'm having problems printing to my HP DeskJet 882C. Supposedly, it is supported by the new HP Intel drivers but every time I go to print, the text comes out oddly stretched, overlapping, or cut in half. Sometimes, particularly when printing from Final Draft, the printer just stalls (at Opening Printer Connection).
    I've tried reinstalling the HP drivers from the original Install DVD (for the MacBook Pro)...no love so far.

    I have a DeskJet 840C bought late 2001, that I was using with a Toshiba Satellite laptop running under Windows XP Home Edition.
    I bought recently a Mac Mini 1,66 GHz Intel Core Duo, and I connected the HP840C to it with USB; I have no network.
    When I try to print either a Word document or a web page, I get funny print outs, sometimes not readable at all, sometimes only few lines on a page then it goes to next page, sometimes font are stretched vertically.
    I downladed an up-todate driver from HP site, and now my printer runs the Mac with Gimm-Print v 5,0,0 beta 2.
    But still no improvement.
    Who can help me?
    Thank you
    Mac Mini 1,66 GHz Intel Core Duo   Mac OS X (10.4.5)  

  • Problem with HP Deskjet 1000 J110 cut photo

      Hello,
    With any format the document or image is cut to instill
    about 2 CM, despite having tried with different programs, also to take away
    edges of the press, etc., etc., is that the printer does not estisce those last cm? original:
    http://postimg.org/image/dwyzuvoh5/
    printed: http://postimg.org/image/wodllbdzb/  Tancks. 

    @pz1,
    Welcome to the forums!
    I understand your print jobs are printing out with partial printing on them, and I hope to help!
    I am curious to know if the issue could be within the printer hardware itself, and would like you to print out a diagnostic test page to find out.
    Please click this link, follow all of the steps and let me know the results:
    Fixing Print Quality Problems for the HP Deskjet 1000 (J110), 2000 (J210), 3000 (J310), and HP Deskj...
    If you wish to send me a "thank you" for my response to help, click the thumbs up  below!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Maybe you are looking for

  • Garbled Output on Deskjet 1120C

    My Deskjet 1120C has developed a printer malfunction. The output consists of multiple pages with just a few lines of garbled symbols, icons and characters on the top of each page. It seems to start printing OK but then stops momentarily before revert

  • HOWTO: Wine + Gallium Nine and PRIME (Intel+Radeon)

    Hi guys, I've been trying the past weeks to have a working Wine with d3dadapter backend working with my Intel + Radeon hardware. Finally after troubleshooting some issues on #d3d9 I've managed to have it working. Requirements 1) Working DRI_PRIME con

  • Airport problems after installing 10.5.6

    Airport on my MBP (2.4GHz, pre-"unibody") will no longer connect to my home wireless network (set up with WEP) after installing 10.5.6. It was flawless on all prior versions (and my 10.4 machine still connects fine). I installed with the "combo" upda

  • How can I initiate skype on my ipad?

    How canI initiate skype on my ipad?

  • Flickering in Canvas

    Just hooked my Mac Pro to a new 30" Samsung 305T monitor. Final Cut Pro displays fine, with one problem: images in the Canvas flicker while playing a sequence. The Viewer is OK: clips play perfectly. But the Canvas seems to vascillate erratically bet