Problem with HP G62 Recovery Disks

Hello,
I am having a problem with restoring the operating system on an HP G-62 Notebook. When I first purchased the notebook I was unable to make the recovery disks, so I recently ordered some new ones from HP. Because I has installed Ubuntu on the notebook, I wiped it from the hard drive used Wipedrive to delete the old Ubuntu operating system I had installed.
 The notebook reads the first disk ok and installs part of windows, but when the screen comes on asking for disk number two it freezes up and never installs anything when you try to move anything on that screen it wont do anything and it wont install the second disk. It just keeps saying 'please wait'.
Thanks, Robert
This question was solved.
View Solution.

Hi, Robert:
I can't help you to get the recovery disks to work, but if you can read all 25 characters of the windows 7 product key on the bottom of your PC, you can make your own windows 7 installation disk to reinstall the operating system.
Here's how:
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
Or use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link and instructions below. You need a 4 GB flash drive to use the USB method of compilation.
http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
Paul

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    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=84506656, size=84116272, end=168622927, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 41266 1 1 82338 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=84512800, size=84116272, end=168629071, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 41660 0 1 82732 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=85319680, size=84116272, end=169435951, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 42898 0 1 83970 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=87855104, size=84116272, end=171971375, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 43244 1 1 84316 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=88563744, size=84116272, end=172680015, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 44870 2 1 85942 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=91893824, size=84116272, end=176010095, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 44930 2 1 86002 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=92016704, size=84116272, end=176132975, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 46961 0 1 88033 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=96176128, size=84116272, end=180292399, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 47312 0 1 88384 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=96894976, size=84116272, end=181011247, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 48393 2 1 89465 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=99108928, size=84116272, end=183225199, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 49633 2 1 90705 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=101648448, size=84116272, end=185764719, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 50767 1 1 91839 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=103970848, size=84116272, end=188087119, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 51150 1 1 92222 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=104755232, size=84116272, end=188871503, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 51941 1 1 93013 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=106375200, size=84116272, end=190491471, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 52759 0 1 93831 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=108050432, size=84116272, end=192166703, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 53069 1 1 94141 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=108685344, size=84116272, end=192801615, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 53768 0 1 94840 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=110116864, size=84116272, end=194233135, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 54287 0 1 95359 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=111179776, size=84116272, end=195296047, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 54493 2 1 95565 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=111601728, size=84116272, end=195717999, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 54861 1 1 95933 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=112355360, size=84116272, end=196471631, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 54890 2 1 95962 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=112414784, size=84116272, end=196531055, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 54953 2 1 96025 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=112543808, size=84116272, end=196660079, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 56330 1 1 97402 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=115363872, size=84116272, end=199480143, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 56334 0 1 97406 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=115372032, size=84116272, end=199488303, disk end=117211136)
    recover_EXT2: s_block_group_nr=0/320, s_mnt_count=31/34, s_blocks_per_group=32768
    recover_EXT2: boot_sector=0, s_blocksize=4096
    recover_EXT2: s_blocks_count 10514534
    recover_EXT2: part_size 84116272
    D Linux 57203 0 1 98275 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    This partition ends after the disk limits. (start=117151744, size=84116272, end=201268015, disk end=117211136)
    Disk /dev/sdb - 60 GB / 55 GiB - CHS 57232 64 32
    Check the harddisk size: HD jumpers settings, BIOS detection...
    The harddisk (60 GB / 55 GiB) seems too small! (< 103 GB / 95 GiB)
    The following partitions can't be recovered:
    D Linux 34129 1 1 75201 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 34632 2 1 75704 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 34668 0 1 75740 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 34673 1 1 75745 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 34699 2 1 75771 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 34708 2 1 75780 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 36338 0 1 77410 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 36367 0 1 77439 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 36401 2 1 77473 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 36414 2 1 77486 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 37949 1 1 79021 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 37955 1 1 79027 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 37989 1 1 79061 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 38404 0 1 79476 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 39636 2 1 80708 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 41263 1 1 82335 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 41266 1 1 82338 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 41660 0 1 82732 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 42898 0 1 83970 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 43244 1 1 84316 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 44870 2 1 85942 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 44930 2 1 86002 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 46961 0 1 88033 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 47312 0 1 88384 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 48393 2 1 89465 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 49633 2 1 90705 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 50767 1 1 91839 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 51150 1 1 92222 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 51941 1 1 93013 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 52759 0 1 93831 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 53069 1 1 94141 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 53768 0 1 94840 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 54287 0 1 95359 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 54493 2 1 95565 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 54861 1 1 95933 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 54890 2 1 95962 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 54953 2 1 96025 27 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 56330 1 1 97402 26 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 56334 0 1 97406 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    D Linux 57203 0 1 98275 25 16 84116272
    EXT3 Large file Sparse superblock Recover, 43 GB / 40 GiB
    Results
    interface_write()
    No partition found or selected for recovery
    simulate write!
    write_mbr_i386: starting...
    Store new MBR code
    write_all_log_i386: starting...
    No extended partition
    Interface Advanced
    Disk /dev/sdb - 60 GB / 55 GiB
    Partition table type: Intel
    Disk /dev/sdb - 60 GB / 55 GiB
    Partition table type: Intel
    New options :
    Dump : No
    Cylinder boundary : Yes
    Allow partial last cylinder : No
    Expert mode : No
    New options :
    Dump : No
    Cylinder boundary : Yes
    Allow partial last cylinder : No
    Expert mode : No
    Analyse Disk /dev/sdb - 60 GB / 55 GiB - CHS 57232 64 32
    Current partition structure:
    Partition sector doesn't have the endmark 0xAA55
    Ask the user for vista mode
    Allow partial last cylinder : No
    search_vista_part: 0
    search_part()
    Disk /dev/sdb - 60 GB / 55 GiB - CHS 57232 64 32
    Search for partition aborted
    Results
    Can't open backup.log file: No such file or directory
    interface_load
    interface_write()
    No partition found or selected for recovery
    simulate write!
    write_mbr_i386: starting...
    Store new MBR code
    write_all_log_i386: starting...
    No extended partition
    TestDisk exited normally.
    fixdisktable first output:
    % ./fixdisktable -d /dev/sdb
    Getting hard disk geometry
    cylinders=57231, heads=64, sectors=32
    end_offset: 2147482624
    FfEeSsNnBbUuFfEeSsNnBbUuFfEeSsNnBbUuFfEeSsNnBbUuFfEeSsNnBbUuFfEeSsNnBbUuFfEeSsNnBbUuFfEeSs
    EXT2 partition at offset 56832, length=(41072.398 MB) 43067531264
    Sectors: start= 111, end= 84116382, length= 84116272
    Hd,Sec,Cyl: start(3,16,0) end(28,31,41072)
    Done searching for partitions.
    Nr AF Hd Sec Cyl Hd Sec Cyl Start Size ID
    1 80 3 16 0 63 32 1023 111 84116273 83 (Interpretted)
    1 80 3 16 0 63 224 255 111 84116273 83 (RAW)
    1: 8003 1000 833f e0ff 6f00 0000 3183 0305
    2: 0000 0000 0000 0000 0000 0000 0000 0000
    3: 0000 0000 0000 0000 0000 0000 0000 0000
    4: 0000 0000 0000 0000 0000 0000 0000 0000
    Do you wish to write this partition table to disk (yes/no)? no
    fixdisktable second output:
    % ./fixdisktable -d -r -v /dev/sdb
    Getting hard disk geometry
    cylinders=57231, heads=64, sectors=32
    end_offset: 2147482624
    FfEeSsNnBbUuFfEeSsNnBbUuFfEeSsNnBbUuFfEeSsNnBbUuFfEeSsNnBbUuFfEeSsNnBbUuFfEeSsNnBbUuFfEeSs
    NTFS partition at offset 17483776, length=(17592186043512.582 MB) 184467440727622 49216
    Sectors: start= 34148, end=36028797017147916, length=36028797017113768
    Hd,Sec,Cyl: start(43,5,16) end(16,12,2096265)
    Done searching for partitions.
    Nr AF Hd Sec Cyl Hd Sec Cyl Start Size ID
    1 80 43 5 16 63 32 1023 34148 -1850199 07 (Interpretted)
    1 80 43 5 16 63 224 255 34148 -1850199 07 (RAW)
    1: 802b 0510 073f e0ff 6485 0000 a9c4 e3ff
    2: 0000 0000 0000 0000 0000 0000 0000 0000
    3: 0000 0000 0000 0000 0000 0000 0000 0000
    4: 0000 0000 0000 0000 0000 0000 0000 0000
    Do you wish to write this partition table to disk (yes/no)? no
    This string "FfEeSsNnBbUu" was repeating there for longer time and it was most probably related to debugging or a verbose mode of fixdisktable
    As I have mentioned I will try to connect the disk directly to the computer and see what will happen.
    Shall I try to correct the disk geometry to the one specified by manufacturer? Is it possible?
    Any suggestions?

  • Presario 1610nx- Will not boot up -even with provided HP recovery Disk or system restore

    Dead in the water- the computer had a system recovery disk - all the exe and bat files on the disk do not lead to any restore ractivity- but by doing either  the f8 or f10  we WERE ABLE to get to a system retore screen - no date options so assumed this was to original set up however, when it started it ran slow and after a few hours stopped with an error messsage with less than 30% restore completed. The message states something like this assume not found  Multi(0) Disk(0) rDisk(0) Partision2\windows\system32\KDcom.DLL  then repeats all but the last which changes to other  files NTOSKRNL.EXE   HAL.DLL ETC   
    My mother in law whose computer it is never did any recovery disks and assumed the one supplied by HP was all she would need if it came to that-- Am I missing a restore disk command- the bat files will run but alas no restore and best success is getting to a prompt with no next steps. 
    So have tried looking for info here but nothing has come up like this. Does any one have suggestions?

    Hi
    Please find the link given below might help you to fix your issue.
    Resolve Boot Device not Found Error Message
    Let us know how it goes!
    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

  • Problems reformatting MacBook Pro recovery disk missing

    Hacing problems reformatting MacBook pro. Tried startup with option key but recovery disk option missing. Then tried the Mac os x disc that came with the MacBook Pro however when I get to the selection of where I want to install no HD option appears. Start up disk also appears to be missing. Can only start Mac in safe mode.

    Remind them at this time you don't desire a service account, just desire a disc.  The only reason you would want an account is if you wanted them to help you with actual troubleshooting.

  • W510 problems with Nvidia driver recovery under Windows 7 (64 bit)?

    Lenovo W510, Nvidia Qudardo FX 880M video, FHD:
    What I'm seeing on occasion is a Windows 7 (64-bit) recovery, screen blanks out, goes 2-3 seconds, then recovers, things go back to normal, but a message displays saying that an error was detected in the video driver, and it has recovered. The new Firefox (4.0.1) seems to be one of the things that may be a contribution, hard to tell.  Per System Update at least, I'm current on the Lenovo downloads. SIW shows the driver level as 8.17.12.5738 (2010-06-27). Nvidia web-site shows their current driver level on the wen-site as 270.61 (2011-04-18), which is a considerably newer date at least. So two questions:
    Has anyone else seen Driver/Recovery issues on Win 7 (64)
    Has anyone directly run the Nvidia video drivers and had them run OK?
    Seems like it would be nice for Lenovo to update their drivers, if indeed this is a driver issue, they appear back-level.

    I used to have this problem with my W510 running Windows 7 Enterprise 64-bit, especially Firefox 4 crashing the Nvidia display driver almost constantly. I googled and found that this is a known problem between older Nvidia driver and Firefox 4. Later on I downloaded the latest version of Nvidia driver from Lenovo website (it was not posted on the System Update server yet but was available on the regular download site). I clean-installed it (i.e., removing all files and settings created by the old driver) and I haven't experienced the problem since then.
    Twitter @thitiv | Work | ThinkPad W520 (4270-CTO) Core i7-2960XM 2.7/3.7 GHz | 16GB Kingston HyperX PnP DDR3-1866
    2 x 256GB Crucial M4 & C300 SSDs | Intel Centrino Ultimate-N 6300 | Ericsson F5521gw WWAN | Ultrabay Blu-ray Burner
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  • Equium A210-1C4: Winload.exe problem after using product recovery disk

    Hi There
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