Problem with hp photosmart c5180 and printing from computer

Hello, I have windows 7 and an hp photosmart c5180 all in one printer, at first, I couldnt scan anything to my computer, so I reinstalled the software and drivers for windows 7, and it scans now, but the printer doesnt respond to the computers command to print anything, it kept saying it had expired ink, so I bought new ink, and it still doesnt work, could somebody help? Any answers are appreciated.

Try the steps in this document, depending on your operating system:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&tmp_task=solveCategory&lc=en&dlc=en&cc...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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Problem with HP Officejet J5750 not printing from computer

My printer prints test page no problem..........also prints from emails no problem.........sounds like it is printing from Recent Documents, but actually only blank pages come out. Please advise

Try the steps in this document, depending on your operating system:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&tmp_task=solveCategory&lc=en&dlc=en&cc...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

10.6.8 Printing problem with HP Photosmart premium C310 printer

I hvae a Photosmart Premium C310 printer which is connected wirelessly to my network. I also have a Mac Pro which is connected to the same network by ethernet cable. Up until I updated to OS10.6.8 everything worked fine. After that I found that when I restated the printer I could see it for a short time under the printer list but then it seems to "time out" and I can no longer print to it within a couple of minutes from my Mac Pro. When I restart the printer I can also see its embedded web page again for a few minutes but then it becomes not visble.
I also own a Macbook pro and two iphones and an ipod touch and all these wireless devices have no problem with seeing the printer and printing to it at any time. The Macbook Pro is also updated to 10.6.8 and works fine with this printer.
It would seem that the issue is not with wireless devices but with a wired device printing to this wireless printer even though it is on the same network and on the same subnet mask. All that has changed between working fine last week and not being recognised this week is an update to OS10.6.8
I have restarted the Mac Pro, reinstalled the latest HP software and reset the printers wireless setup but this makes no difference.
Is this a similar issue to what others have been reporting about a bug with printing under 10.6.8 or possibly something else. Any help here would be appreciated as I have no way of printing from my Mac Pro right now.

Pengtao, I have plugged my Macbook Pro into the network (with Airport off) and I can no longer reach the Photosmart printer. Remove the cable and go wireless and the Macbook Pro can reach the printer again. I have installed the photosmart printer software under Windows 7 using Parallels on my Mac Pro and have no problems finding the Photosmart printer from it.
To make matters worse I have bought a new Laserjet M1536 today and install it on my network. Again I get the same issues. I can print to it from any wireless device on the network but cannot reach it on any wired device on the network.Switch the printer off and on and I can see it and print to it for about a minute then it becomes "offline" to my Mac Pro
Given that it works fine under Windows 7 from a Mac Pro I have to conclude that the issue must be OSX 10.6.8 and nothing else as everything worked fine before the upgrade. I have turned all device off and on , checked all cable connections and also uninstalled and reinstalled all printer drivers on the Mac Pro and cannot get it working. Any advice you may have that may solve the problem beyond it being an OSX issue will be greatly welcomed.

HP Photosmart c309 and printing from Vista laptop on wired/wireless network

Ok going to be as thorough at possible here.
Its a brand new HP Photosmart c309 which I received this past Weds, so far so good both my Wife and I are enjoying it. Now I have it wired into my home network which consists of a Linksys switch in our home office and Netgear wireless router in the basement. The Linksys switch is wired to the router in the basement for internet/network connection...I have my Dell workstation running Windows XP SP3 (with all the latest patches from Microsoft, Mcafee AV) and the photosmart printer wired to the switch. I installed the HP software and drivers from the disk on the XP workstation and all is well...prints, scans and I'm able to view the printer settings, ink levels and what not.
NOW my Wife's Dell Vista laptop (which is patched to the latest from Microsoft, Mcafee AV) is getting really annoying. First I hate Vista but that’s another story...the Vista laptop connects to our home network via the wireless network through the Netgear router. So I followed the same steps as my XP workstation, it finds the printer during setup and all is well till the part when it wants to send a test page...so I opt to skip the photo test page and just do a standard one. Well it "sends" a test page or at least it looks like it does but nothing comes out of the printer (ie no activity from printer). The printer icon shows up in the system tray in the lower right hand corner of the screen near the time and when I put the mouse pointer over the icon is says "0 in queue" so I double click the icon to see if I can get more info and nothing happens. Right click the icon and choose open all active printers and again nothing. The printer icon is in the system tray for about 10-15 seconds and then disappears.
So I'm a little confused here, I check the printer in "printers & faxes" and both it and the fax part are listed...the printer even says it’s in "ready" status. I start the HP solution software on the laptop and I am able to scan from the printer to the Vista laptop fine, I'm able to view printer settings, network settings, ink levels and what not. I JUST CAN'T printer to it.
I tried another test page from the printer properties within Windows, again the icon shows up in the system tray and it says "0 in queue" and the icon disappears after 10-15 seconds. I then try to print a picture using the HP software and the same thing...icon shows up in system tray "0 in queue" and it disappears.
Did I do something wrong or am I missing a special step for Vista machines? I did uninstall and reinstall software/drivers and manually removed the printer and then reinstalled everything with no luck and no change...still acts the same.
I'm lost at what else to try. I think I tried the obvious stuff. I've searched the web to come up blank with a similar situation like mine...I've seen others complain about printing 1 page documents and the printer prints 3,6,16 pages at a time which is the opposite from my situation.
Any input/advice would be greatly appreciated.
Thanks in advance,
Bruno

Have you received an answer to this question? I'm having the exact same problem. Spent 4 hours on the phone with HP tech support and no solution.

Wireless printing problem with hp officejet 100 mobile printer from win 7 dell laptop

My hp officejet 100 mobile printer was working fine with my dell XPS 15 in bluetooth wirelessly until my laptop crashed. Now I can not get it to print internet info except with hard wire connection. Page loads half way and then stops. Must shut down laptop and shut off printer or hard wire and shut off bluetooth. down loaded lastest drivers to no avail. printer will print from cell phone and win 8 computer via bluetooth but not win 7 laptop.

Sorry you are having problems with printing from the internet. I have a few more questions to ask you before I can be of much assistance.
What web-browser are you using?
Do you have any problems printing from Word or other non-internet documents?
What did you do to fix your computer (system restore, clean install of the OS, etc)?
Have you tried an alternate web-browser?
Make sure to install all of your Microsoft updates to see if that helps. Otherwise, answer those questions for me please and I will be happy to help.
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

Problems with RH 9, CBT, and Printed Documentation

When I upgrade an x5 project in the new RH9, all appears to go fine until I try to generate the Printed Documentation. I was disappointed that the printed documentation STILL requires so much cleanup. Text tagged with the Online condition sometimes displays on some topics, even when Online is excluded from the output. Also, some of the cleanup issues surrounding headings and index entries are still necessary.
The four biggest issues are:
1) If a "book" TOC heading also has content (a topic associated with it), a double-heading appears in the printed output. You have to manually remove all these extra headings in the cleanup process.
2) All index entries appear in the paragraph BEFORE the actual heading they mark, instead of after the heading, resulting in the Index not being correct (if a heading appears at the top of the page, the Index points to the previous page where the index entry resides, instead of the correct page). I have to manually go through the entire document and move each index entry to the paragraph AFTER the heading it marks.
3) Robohelp ignores the exclusion of Online conditions on some random topics. There is a workaround to "trick" Robohelp, but it takes *a lot* of time to do. To "trick" Robohelp, I had to generate a printed manual and make a list of all topics that "slipped" through. And, then edit each topic where the online condition was ignored, by adding an extra, empty paragraph to the end of each topic that had:
·         a single paragraph of text (aside from header and footer info)
·         ends with bulleted list (and no extra paragraph marker following)
·         ends with a table (and no extra paragraph marker following)
·         ends with a figure (and no extra paragraph marker following)
·         ends with see also\How do I\misc button text (and no extra paragraph marker before the seealso/how do I listings)
4) I noticed that when I opened a topic for the first time in Robohelp, the Online condition sometimes gets applied to incorrectly tagged text (it wasn't tagged this way in the x5 content). This requires me opening each topic in the upgraded project, and checking each topic to make sure the online condition is applied correctly in each one (a very tedious process, especiallly if you have a doc set of over 1 mil words!).
Expected results:
Printed doc does not contain double headings. Index entries appear after headings. Conditional text behaves as it is supposed to behave (and if you tell Robohelp to exclude the ONLINE condition, it does it for ALL topics).
Does anyone have any suggestions/recommendations for this? Yes, I have the latest build. We held off on upgrading to previous releases of Robohelp because of the Printed Manual problem too (it seems like each version created more clean up work). :-( I logged a bug on the Adobe forum.Any and all suggestions appreciated. Thanks!

Mr. Grainge,
Thank you so much for your thoughtful answers back! I appreciate you taking time out to write such a thorough reply. I hope Adobe appreciates you! You're number one in follow ups!
Unfortunately, your answers did not solve my problems. But, you did give me some ideas on where the problems could be occurring. So, thank you!! Before I begin: In answer to your question, yes I *am* using the supplied Style Mapping template (I never had luck with the custom one myself). Also, I am going to hold off on replying to 1) and 2), but I'd like to share my answer on 3) and 4), which is really just what I need to get Printed Documentation working in Robohelp 9 the same way it worked in x5.
A little history: I have a set of about 50 help projects that span many versions of our company's product, and multiple versions of Robohelp (some even go back to the 90s!). They even include some help projects that were originally in Frame/WebWorks but were later ported to Robohelp. There's a lot of history to them.
Investigating the Problem: When I opened an x5 project in RH 9, I noticed that some of the timestamps on the .htm files didn't match the rest of the files. It turned out, that these very same files that were the ones giving me problems with the Conditional text! That's when your thoughts about the mapping came to mind...As I said, my project spanned mutiple versions of Robohelp. I wondered if some of the coding on the .htm page was being parsed incorrectly on upgrade, and if if that was the reason why RH couldn't update the pages (which explain the unchanged timestamps). In other words, I wondered if Robohelp was mapping the styles correctly on import. So, I compared these unupgraded .htm files with ones that did upgrade, to see if there was something on the code page that could be causing the problem.
Solution to Fix 3) and 4) above:
I'm going to list out everything that I did below, however, not everything on this list applies to everyone. But, hopefully it will help you, if you ever run into this scenario yourself, and it might give you some ideas on how to get your HTML files working. So, before upgrading, here is what I did:
I opened my old CSS in a text editor and removed all the Robohelp autogenerated comments.
In Homesite, I did a bunch of Search and Replaces on a copy of the older x5 project. I looked for code that may have been generated in an earlier version of RH,and for unusual structures in the meta and style declaration area that could be causing conflicts. Here is a list of my search and replaces below:
Search for:

Replace With:
nothing
Search for:

Replace With:
nothing
Search for:

Replace With:
nothing
Search for:
<p> </p>
Replace With:
nothing
Search for:
<p> </p>
Replace With:
nothing
Search for:
<html>
<head>
Replace With:
<html>



<head>
Search for:

<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1">

<link href="MyHelp.css" rel="stylesheet" type="text/css">

<script language="javaScript" type="text/javascript" src="MyHelp.js"></script>
<script language="javascript" src="eHlpDhtm.js"></script>
</head>

<body TABINDEX=1>
Replace With:

<meta http-equiv=Content-Type content="text/html; charset=windows-1252">
<meta name=generator content="RoboHELP by eHelp Corporation - www.ehelp.com">
<meta name=generator-major-version content=0.1>
<meta name=generator-minor-version content=1>
<meta name=filetype content=kadov>
<meta name=filetype-version content=1>
<meta name=page-count content=1>
<meta name=layout-height content=597>
<meta name=layout-width content=662>

<link href="MyHelp.css" rel="stylesheet" type="text/css">

<script language=javaScript
type="text/javascript"
src="MyHelp.js"></script>
<script language=javascript
src="eHlpDhtm.js"></script>
</head>

<body TABINDEX=1>
Search for:
<a class=toplinks href="#top"> Top</a>
…or…
<a class=toplinks href="#top">Top</a>
Replace With:
<a class=toplinks
href="#top">Top</a>
Search for:
<h3 id=SeeAlsoTitle
class=SeeAlsoTitle
style="x-condition: Online;">See Also</h3>
<div id=seeAlso
Replace With:
<h3 id=SeeAlsoTitle
class=SeeAlsoTitle
style="x-condition: Online;">See Also</h3>
<div id=seeAlso
After I did these all these search and replaces in the copy of the x5 version of the project, I opened the project again in RH 9 and upgraded it. After the upgrade, I checked the timestamps on the .htm files to make sure they all changed. They did! It worked! Everything upgraded properly this time... I tested the Printed Manual output and no conditional text slipped through this time. Yay!
In Summary:
This is what I learned if you are having problems with Conditional text and Printed Manuals in an upgraded RH project:
Always make backups of your older projects before you upgrade anything. I know this is elementary, but I thought it was worth reminding.
Check the timestamps of the files after you upgrade the project. If there are a group of files with timestamps that aren't similar to the rest of the files, chances are Robohelp was having trouble converting those files.
Try looking at the HTML code in those files and see if anything looks out of the ordinary. Some examples are above.
If you have already ported the RH project and it's too late to go back, go look at the file timestamps anyhow. For all the older files, try opening each one in Robohelp and add a space or something (to force RH to change it), and save it. I didn't have the time to verify this, but it seemed on most instances: when I forced RH to save the file manually, it updated correctly and the problem with the conditional text went away. (This option takes longer, especially if you have to do each page individually, but it's worth a try, IMHO.)
Aside from the initial Printed Manual woes, which are resolved, the upgrade process from RH 9 really was seamless! Best I have ever seen! Everything just works! Awesome is a word that comes to mind.
Printed Documentation output does work on upgrade, but in my opinion is: it is no better than it was before, in previous versions.
I wish there were more fixes to the Printed Manual output. When you have a product help system that spans multiple versions, contains over 2.5 million words, and 10,000+ topics, having a lot of cleanup on the production end is costly. What use to take a person on my team less than a day to generate 50+ PDFs in FrameMaker, takes 4-5 weeks man-time in RH. I will outline my opinions in my next reply to this thread.
Thanks again, Mr. Grainge!

Problem with custom book size and print to PDF

I'm trying to create a 20 page 8x8 book which consists of 10 16x10 spreads. In other words, page 1 and page 20 are not start on the right and left respectively, there are exactly 10 16x10 spreads. This is a requirement for KISS wedding books. I am running into two problems:
1. The album designer seems to be forcing me to have the first page consist of a single 8x8 page, even though the last page can consist of a 2 page spread.
2. When I do print to PDF, I get 20 8x8 pages. If I change the paper size to 16x8, each 16x8 spread is followed by a single 8x8 repeat of the right side of the previous 16x8 spread. I could live with the 20 8x8 pages if there was an easy way to recombine these as 10 16x8 pages.

PS: Since my edit timed out, I was going to add speculation of a way in
ColorSync to enable or make Filters which could be used to save settings,
at least for color and printer matching schemes, this is supported in PDFs.
Not sure where I could take up where I left off to write a PS to my own post;
since I had a few links to documents I found by doing some research reading.
These may be related, but perhaps not directly enough to be of help.
• ColorSync - Wikipedia (note info on settings, filters, printing pdfs)
http://en.wikipedia.org/wiki/ColorSync
• ColorSync on Mac OS X: TN 2035 (technical note detail)
http://developer.apple.com/mac/library/technotes/tn/tn2035.html
{And if you have Acrobat, the retail application, you likely have
several other printing options unavailable to a reader app; in
that PDF print settings may be encoded into a document.}
In any event, I'm on my way out to talk to that neighbor's dog...
(The one I mentioned in my timed-out post that had been
barking up the wrong tree, while I was concentrating.)
Good luck & happy computing!

IPad 2 music does not play and high resolution pictures get corrupted when syncing through iTunes on 64 bit Win 7. Anyone else have a problem with iTunes corrupting music and pictures from 64bit machine?

Works from a 32 bit XP machine. Does not work from a 64bit Win 7 machine. It's 64 bit that seems to be the issue; the music won't start playing, and for pictures, it's when they're more than 768x1024 resolution that they appear very low resolution and/or corrupt. None of the normal tricks work (different user account; different USB port; different USB hub controller) and the problem is replicable. The music and JPEG and PNGs, however, are fine if transferred via a Windows network to a 32 bit machine ie it's not the music/image files.

Dear Katrina, the problem has finally been solved, with the help of a computer-savvy friend of mine who came round this afternoon. As a courtesy, and to thank you for all your help in this matter, I want to share the solution with you.
A piece of the puzzle was missing, as you said, and it lay in the tenth line of the XML document I relayed to you....
<key>Music Folder</key><string>file://localhost/C:/Users/Simon/Music/iTunes/iTunes%20Media/</string>
My friend spotted that the command string contained a sub-folder of the iTunes folder called "iTunes Media". iTunes was expecting to find all my music there, but that folder didn't exist.
So I created a new folder called "iTunes Media", and moved all my musical content into it, leaving all the command files in the original iTunes folder.
Then I moved the "iTunes Media" folder into the "iTunes" folder, so that it was a sub-folder of the latter.
Then I re-opened iTunes and - joy of joys! - everything works once again. I am re-united with all of my music, and without having to make over 14,000 manual location exercises. I can't tell you how exciting that is.
The mystery is solved, and what had me so puzzled seems obvious now. Thanks again for your help. Without you I might never have got to this point.

Problem with Get the current and voltage from HP Power Supply (HP E3631A), using the GPIB interface.

my USB device's power support is from the DC Power Supply ( HP E3631A)
I need to read using current from a DC Power Supply ( HP E3631A),via GPIB interface.
When I use the follow command.Why can't read the current value.My environment is in vc++ 6.0.
"APPL P6V,5.0,1.0"
"OUTP ON"
"MEAS:CURR? P6V"
attached the NI SPY File.Please check it.
Can you tell me what the problem is ??
Thanks in Advance !
Hope you can solve my problem !!!"
Attachments:
E3631AERR.spy ‏7 KB

Hi neilchuang,
A read timeout error is usually caused by an error on the command string sent.
The first thing I would check is if the instrument requires a termination character at the end of each message (such as linefeed). I noticed in the Spy capture that the commands do not have a termination character attached. This means that the instruments never recognized that you completed the query command, it doesn't execute the requested action and as a consequence of that it doesn't have any data to return.
One question: Is the instrument detected by MAX when you scan for instruments?. If yes then you can assume that the GPIB software and hardware are properly installed. The scan for instruments sends the *IDN? (terminated by a linefeed). You can right-cli
ck on the instrument entry in MAX and select "Communicate with instrument". Notice that at the end of the command the linefeed is included (\n).
Double check with the instrument manual if the commands sent are the right ones.
Finally, there is an instrument driver available in the idnet library: www.ni.com/idnet. Search for 3631. Since you are working in C you can use the LabWindows/CVI Plug and Play driver. Even if you decide not to use the instrument driver, you can still use it as an excellent reference on how to program with the instrument.
Hope this helps!.
DiegoF
National InstrumentsMessage Edited by Molly K on 02-18-2005 11:05 PM

Communication problem with Adobe 9.0 and HP Printer when I scan

I'm having a problem getting a .pdf file to come up when I scan from a HP 5610 All-in-one printer. Have uninstalled and reinstalled HP software three times but when I scan and want a pdf file it won't communicate with Adobe 9.0 reader for some reason. Is there a setting in Adobe reader that's a problem?
Thanks.

Thanks...found out that an HP5610xi All-in-One will not completely communicate with Adobe 9.0 Had to go to Adobe 6.0
Date: Thu, 17 Dec 2009 03:19:49 -0700
From: [email protected]
To: [email protected]
Subject: Communication problem with Adobe 9.0 and HP Printer when I scan
May be that the HP software doesn't support Adobe Reader 9.
>

I have a new Macbook pro and need to run some Windows software, it appears "Parallel" should work well from what I've have read. Will I have any issues or problems accessing and printing from various printers on my Windows 7 network within Parallel?

I have a new Macbook pro and need to run some Windows software, it appears "Parallel" should work well from what I've have read. Will I have any issues or problems accessing and printing from various printers on my Windows 7 network within Parallel? Is Parallel in fact the best way to go?

First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

HT3552 I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.

I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.

Have a look here > http://support.apple.com/kb/TS1646

TS1646 hello I have problem with regist my visa and I cannot buy from store the message came in the end of form is says the phone number must be a 7-digit number and I have writed but not accepted iam from saudi arabia my mobile is 966504850992 pls answe

hello
I have problem with regist my visa and I cannot buy from store
the message came in the end of form is says
the phone number must be a 7-digit number
and I have writed but not accepted
iam from saudi arabia
my mobile is 966504850992
pls answer
thanks
dfr aldossary

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S.

I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S. Please I need help to continue believing in Apple. Thanks a lot. If anybody speak spanish better.

Was it purchased from an official Apple Store, not a reseller? Only Apple Stores sell official factory unlocked phones. The others sell hacked to unlock phones, and the unlocking is unstable.
Try these steps, as needed:
1. Reset phone - press both home and on/off buttons for at least 10 seconds until the Apple logo appears.
2. Settings > General > Reset > Reset Network Settings.
3. Replace SIM card (and reset network settings again)
4. Restore Phone in iTunes using a backup
5. Restore in iTunes as new, without using a backup

HT201210 nowadays have many user have problem with update to ios7 and need active with apple id maybe in the future in order escape from these problems must be stop use these products else. Because of simple user don't know about this technology and somet

nowadays have many user have problem with update to ios7 and need active with apple id maybe in the future in order escape from these problems must be stop use these products else. Because of simple user don't know about this technology and sometime just hear from other user that it 's difficult to use then force they change phone that use to handle to another.

It is a feature to discourage the theft of iPhones by making them useless if resold. It's not going anywhere. It's simple: just don't buy a phone until you make sure that the activation lock has been disabled.

Problem with hp photosmart c5180 and printing from computer

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