Problem with HP SimpleSave not working

 I have a 1TB HP SmartSave external HDD, before hand it was with my father and I recently tried to use it again. It's not working, and here are the details:
- When it's plugged in my laptop recognizes it as a CD drive, but one with only 884 KB of space
- Upon clicking the drive, the only thing there is the HP Launcher (552 KB), and I'm guessing this is the problem.
- Obviously, clicking the launcher does nothing.
- I tried looking into the problem and saw the solution about downloading the SimpleSave's software and launching it from inside the HD, but I can't do that because according to my laptop the HD only has 884 KB of space. Any attempt to copy files to the location or extract them there comes up with a "not enough space" error.
- I'm also unable to delete the current HP Launcher application or format this thing.
So, any ideas? I NEED YOUR HELP!!!!

Hello malehussey,
The HDD is not being seen and the limited space is the CD emulator thats attached to the drive being reported.
The CD emulator is a bridge that has to be used for SimpleSave to work.
Have you tried using it in another computer to rule out any issues with your laptop?
If it does work, we can go from there.
Can you tell if the hard drive spins when plugged in?
Also go into Disk Management to see if the HDD is recognized or shows as Unallocated Space. Right click My Computer and choose Manage/Disk Management (depending on which operating system you have).
If it does not show at all, its most likely that the hard drive has met its end of life.
You could go further (if you like tinkering) and tear the case apart, remove the CD card attached to the HDD and hook the HDD directly to a SATA port on a desktop type of PC with a SATA cord. Also you can use a USB to SATA adapter or a HDD Dock to plug the drive into a laptop. Then you can see if the drive will work properly. If it does, then theres a problem with the CD card or connection in the case. The case alone cannot be used to connect the HDD without the CD card installed because of the hookups.
If you can extract the files saved on the SimpleSave drive, you will not be able to use any SimpleSave backups (and possibly any other files saved either) unless you have the CD card hooked to the drive first. The CD card encrypts and decrypts the data on the SimpleSave drive.
Bottom line, its most likely time to buy another external drive. 

Similar Messages

  • TS3274 i have problem with the sound not working

    i have problem with the sounds not working

    Have you got notifications muted ? Only notifications (including games) get muted, so the iPod/Music and Videos apps, and headphones, still get sound.
    Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

  • Having problems with some links not working. Especially with webhost

    I sent this about 1/2 hour ago but never received the confirming email so thought I would try again. Sorry about the dupe if you did receive this.
    I am having a problem with Firefox. I have a website that I need to check stats with. I was able to login but when I clicked on the link for the stats nothing happened. No new page, no new window, no new screen. I tried all links and still nothing. At bottom of page it said "done". Then I got out of the webhost and tried other links, some worked some didn't.
    I went into Safari to check, and I was able to get my stats, so I tried again on Firefox, still nothing. I noticed a few other problems also, where I got the strangest things happening. Like when I tried to get on GoogleAds and YahooAds it didn't recognize me and also started redirecting me to other stuff.
    I prefer using Firefox, is there anyway to make the fixes?

    Downgrading is not supported by Apple.
    For better or worse, the burden is on app developers to make their apps compliant to the current iOS. If they haven't done that, then unfortunately users are stuck until they do so. The most you can do is communicate your issues to your app developers and see if they will get an update out to make their app work again. That or find another app.

  • Acer Liquid E700 problem with headphone jack, not working properly.

    Here I am again, what a surprise! Reporting another problem with my 2 month old ACER LIQUID E700. Now the problem is, the headphone jack isnt working properly. When I watch movies, or play music with a headphone or earphone, the dialogue or conversations during movies , or the lyrics sang when playing music, can barely be heard. Also , everytime I connect my earphone it the E700, theres a fast ticking sound, which is faint but you can really hear it, and thats when I realized something was wrong. P.S This phone was never dropped or gotten wet. Im really starting to regret buying an acer phone.Any acer representatives out there who know whats going on?

    Well airstrike2014, I do know how it happened to me, it's weird but definitely how it happened, so I was downloading a electrical razor app to scare my friends (I know, it's stupid, but anyway) and the app works by vibrating at full power and playing a electric razor sound, but it would only vibrate (and the app description said that it would make some sounds too) and I tried maxing out my sound but there was really no way to make it play any sounds. I got tired of it 5 mins later and uninstalled thinking the problem was in the app or something, but I go watch a YouTube video right after and no sound was coming out either, even with the volume maxed out and with headphones, so I restart my phone, now sounds play perfectly when there aren't any headphones plugged in but when there are, it now happens what you described there, a tick sound lasting the first few seconds the headphones are plugged in and if I try to play any media it happens that "instrumental effect", other heaphones do the same, so it's obviously the phone.I mean, is it really possible that some kind of problem occurred while trying to vibrate and play sound at the same time? Well it was for me, the phone was fine until then.Sorry for the boringly long post haha

  • Audigy 2 problems with spdif out not working and cracking appear

    Hello everyone,
    I am new in this forum but after searching through it i decided to post as i din't find a problem exactly similar to mine.
    I have a Creative audigy 2 ZS plugged on my computer with this configuration : Gygabyte P35 DS3, Quad core Q6600, Kingston 2 gb.
    From the beginning of my purchase i did not have any problem of cracking or connection problems in spdif with digital din in either XP or Vista. Last week end i decided to re install XP after a virus infection with XP SWEET wich install directly the drivers of my peripherals like the audigy.
    The audigy is connected to my speakers : Creative? 5. kit 5700 via the digital din connection and without any analog connection as i selected digital out only in my settings.
    Everything was working fine until 2 days ago when? while watching a divx the sound stopped working. i checked everything in m connection and everything was good as well as my speakers. finally i connected the audigy via analog cables to the speakers to find that, if i select digital out only no sound could be heard and finally that poping and cracking sounds started to appear.
    I don't know what happened with my system as it never did that before in any of my configurations.
    When i reboot my computer, the digital out start working again to finally stop 5 minutes later.
    If somebody can help me is help would be most welcome.
    Thank you!

    Well, I do not know much about the red light thingy, but if the S-Bracket works well, it should be not problem, unless you can't get anything from the S-Bracket.

  • Problem with word Templates not working in the ICWebclient

    Hello,
    we run on crm5.0 and when i try to use the templates we connected to e.g. BP i get the error message "Unable to use chosen entry as Microsoft Word template" and the buttons stay inactive in the ICWeb.
    In the ICWin those templates work fine. Is there some customizing missing?
    I tried it with .dot, .doc and .txt files.
    Kind regards
    Carsten
    Points will be rewarded

    Dear Raymond,
    I tried debugging the FM but it is not stopping at the perform you mentioned.
    Then I opted for CALL FUNCTION 'LDB_CALL_LDB_PROCESS' starting new task v_task_id.
    If I don't use "starting new task v_task_id" it gives dump at the following part of   'LDB_CALL_LDB_PROCESS' , stating Result table incompatible.
    CALL FUNCTION 'LDB_CALLBACK'
             DESTINATION 'BACK'
             TABLES
                  CALLBACK_TAB   = G_CALLBACK
                  RESULTS        = RESULTS
                  LDBNODES       = I_LDBS.
    But if I use CALL FUNCTION 'LDB_CALL_LDB_PROCESS' starting new task v_task_id then it does n't give me any results.
    Kindly help.
    Regards,
    Vikas

  • Has anyone ever had a problem with usage calualtor not working, got a data over charge

    Been keeping track of my data usage from the general folder in settings. This past month I went over 3G's and when I tally up their recordings to mine it does not add up. Anyone else notice this problem.tks

    If you aren't receiving password reset emails and your security questions don't work, someone has hijacked your account.
    This happened to me.
    You need to use Expresslane to contact iTunes support to regain access to your account ASAP.

  • Split x2 problem with USB ports not working

    My computer is somewhat new and this problem has been happening since I first got it.  I couldn't find anything about this problem here or elsewhere online.
    When I plug anything into either USB port (I've tried my phone and an external harddrive) the computer like sort of recognizes it on and off.  When I plug in my phone the computer beeps at random every several seconds and doesn't recognize it.  The external hard drive was sort of recognized but only on and off and I couldn't move things from it to my computer because it wouldn't stay connected long enough.  It's literally like every 2-3 seconds it recognizes the USB thing, changes it's mind and then recognizes it again, etc. forever.
    I haven't had a chance to test the SD card slot or the HDMI port yet.
    Sometimes the mouse freezes also, I'm not sure if this is the same problem (related to connection between the tablet and the keyboard parts) or if these are separate problems.  It seems to be happening less often and goes away if I wait for a moment.  Still annoying but the USB ports not functioning is a more urgent issue.
    I need help, is there a way to fix this or is something faulty with my computer?

    Hi Purple24,
    I understand you are having issues with USB on your HP SplitX2. Here is a document on general troubleshooting.
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03327635
    I would be happy to assist if needed. Please let me know what is your model number? Here is a link that will help you find that out.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00033108
    Please let me know.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Has anyone had a problem with the GPS not working?

    My location services dont seem to work.  Nothing that uses my location can find me.  This is a brand new iPad 2

    It's more likely the OP's router.  I have a wifi only iPad 2, yet location services work just fine on my iPad.  If I open maps, my location is found quite nicely.  I have seen that some routers do not provide location services and I suspect the OP has such a router.

  • Problem with phone line not working when BT Infini...

    I have  a weird problem I have no Broadband and no my phone is dead, however when I take out the Broadband cable from the socket my phone line then gets a dialing tone but still no broadband. Does anyone have any ideas?

    Try a different dsl cable. Sound like either the cable or the modem is shorting somewhere.

  • Anyone else have problem with DVD player not working since 10.7.4 update

    Tried to put digital copy of movie onto computer last night and kept getting error message about the disc wasn't supported. So tried one I already have on my computer and got same message. This is first time I've tried doing this since I updated. Any thoughts or advice would be greatly appreciated.

    FWIW, my mighty mouse works w/o issues. See these:
    http://support.apple.com/kb/TA26691
    http://support.apple.com/kb/HT1537
    http://discussions.apple.com/thread.jspa?threadID=1243940
    http://www.macosxhints.com/article.php?story=20060210115417864

  • HT4235 iPod nano 6th generation, syncing with audiobooks does not work now, had been working.  Sync test says:  No iPod touch, iPhone, or iPad found.  Connectivity test OK, no physical problems, iTunes shows the iPod.  Any clues what to do?

    iPod nano 6th generation, syncing with audiobooks does not work now, had been working.  Sync test says:  No iPod touch, iPhone, or iPad found.  Connectivity test OK, no physical problems, iTunes shows the iPod.  Any clues what to do?

    Hmm.. Thank you for the response.
    Have you tried using the iPod with another user account or computer, to help narrow down whether the problem lies with the computer, account, or the iPod itself?
    Maybe try reformatting it, using the tools provided by Windows. Instructions on how to reformat your iPod can be found in this article.
    http://www.methodshop.com/gadgets/ipodsupport/erase/index.shtml
    B-rock

  • ODI 11g 11.1.1.7 with Win64 bit OS : Starange problem : Right click does not work for Create new data server in Topology.

    ODI 11g 11.1.1.7 with Win64 bit OS : Strange problem : Right click does not work for Create new data server in Topology.
    On right click nothing happens at all. I have  reinstall the ODI multiple times with right installer. issue persist.
    Please help.

    Hi,
    Did you use the generic installer or the win32 one ? You should use the former with Win64.
    You can also check that your version of Java is supported in the certification matrix.
    Regards,
    JeromeFr

  • HT1338 has anyone else had problems with their mail not loading properly and the multi gestures stopped working on their mac pro after new updates?

    has anyone else had problems with their mail not loading properly and the multi gestures stopped working on their mac pro after new updates?

    Have you tried calling Apple tech support?
    http://www.apple.com/contact/

  • My iphone has a problem, it simply does not work, the screen is all black with a few colorful scribbles and images blend, I used it only took 6 days and returned to service when operated only 7 more days and it happened again the same thing, what do I do?

    My iphone has a problem, it simply does not work, the screen is all black with a few colorful scribbles and images blend, I used it only took 6 days and returned to service when operated only 7 more days and it happened again the same thing, what do I do?

    Reset the PRAM
    Reinstall the operating system from the dvd (you will not loose your data)

Maybe you are looking for