Problem with importing saved .json backup file in fresh installed firefox 3.6.8? Message "unable to process the backup file", when i choosed option "Restore" from menu "organize your bookmarks" !?

Hello,
my problem is with importing saved .json backup file in fresh installed firefox 3.6.8? Message "unable to process the backup file", when i choosed option "Restore" from menu "organize your bookmarks" !?
Normally that i followed all instructions from your support site, and that i tried many things, but nothing helped :( !?
my .json file isn't corrupted cause it was saved on another partition before formatting my OS.
Please don't tell me that my bookmarks are lost :( cause i had many important things in that bookmarks, on 100.s pages :( ....
Thanks in advance!
Sincerely,
hoho33

"
Can you restore that JSON backup in a new profile?
Did you make sure that it is really a JSON backup and that there is no missing or hidden other file extension?
A JSON backup starts with: {"title":"","id":1,"dateAdded"
A HTML backup starts with: <!DOCTYPE NETSCAPE-Bookmark-file-1>
You can try if you can restore that JSON backup in a new profile.
Create a new profile as a test to check if your current profile is causing the problems
See Basic Troubleshooting: Make a new profile
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Please for administration of this support site, make possibility to quote someone's answer, on this way is dificult to answer somebody who wrote some suggestion!
No, i can't restore JSON backup in new profile, even on fresh installed OS XP SP3, with fresh installation of latest version of firefox!
MAN I TOLD YOU 10X IT'S 200 % JSON BACKUP FILE!!! I'M NOT IN IT FROM YESTERDAY, I WORK IN IT 12 YEARS!!!
I tried restoring json backup in new profile, but nothing, i couldn't restore, cause that stupid error from screen shot which i posted again appears !
Man i'm not totally noob i repeat 2nd time here, and normally that i know to create new profile, and that i tried that, but that didn't help!
I can't believe that FIREFOX has not good support team, and doesn't care for yours users, this will not give me more reason to use in future firefox
like borwser, if i don't have good support, and when i have problem like this, to loose all my very important bookmarks and passwords on them, and
firefox support won't to help me to solve my problem!
If somebody from firefox support team read this, i can give you Remote desktop access to my computer to try solve this problem, like other serious company
like HP, Dell , etc. give remote desktop support to their users!
Corel are you from firefox support team? Please don't write same suggestions, cause i know to read, and i understand well if you write once some suggestion!
Greetzz

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    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
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    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 15)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 16)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 17)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 18)
    08/21/14 09:27:20:533 | [WARN] |  | OOBE | DE |  |  |  | 25152 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
    08/21/14 09:27:20:533 | [ERROR] |  | OOBE | DE |  |  |  | 25152 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 19)
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    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Users/MikeTessersComputer/Library/Preferences/Adobe InDesign". Check and correct folder & parent directory permissions and then try again.(Seq 2)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 3)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3)
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    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
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    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0/en_US". Check and correct folder & parent directory permissions and then try again.(Seq 6)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
    10/22/14 11:18:46:938 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 9.0". Check and correct folder & parent directory permissions and then try again.(Seq 7)
    10/22/14 11:18:46:938 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB/Extensions". Check and correct folder & parent directory permissions and then try again.(Seq 8)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 9)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign/Version 10.0". Check and correct folder & parent directory permissions and then try again.(Seq 10)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/InDesign". Check and correct folder & parent directory permissions and then try again.(Seq 11)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/ro_RO". Check and correct folder & parent directory permissions and then try again.(Seq 12)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/en_GB". Check and correct folder & parent directory permissions and then try again.(Seq 13)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/HelpCfg/el_GR". Check and correct folder & parent directory permissions and then try again.(Seq 14)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
    10/22/14 11:18:46:939 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 15)
    10/22/14 11:18:46:939 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEPServiceManager4/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 16)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP/extensions". Check and correct folder & parent directory permissions and then try again.(Seq 17)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/CEP". Check and correct folder & parent directory permissions and then try again.(Seq 18)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe/AdobePatchFiles". Check and correct folder & parent directory permissions and then try again.(Seq 19)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Library/Application Support/Adobe/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 20)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 20)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Photoshop CC 2014/Plug-ins". Check and correct folder & parent directory permissions and then try again.(Seq 21)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 21)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Photoshop CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 22)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 22)
    10/22/14 11:18:46:940 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 23)
    10/22/14 11:18:46:940 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 23)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014/Plug-Ins". Check and correct folder & parent directory permissions and then try again.(Seq 24)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 24)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 25)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 25)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe InDesign CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 26)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 26)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 27)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 27)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized/Extensions.localized". Check and correct folder & parent directory permissions and then try again.(Seq 28)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 28)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 29)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 29)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014/Plug-ins.localized". Check and correct folder & parent directory permissions and then try again.(Seq 30)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 30)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 31)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 31)
    10/22/14 11:18:46:941 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe Illustrator CC 2014". Check and correct folder & parent directory permissions and then try again.(Seq 32)
    10/22/14 11:18:46:941 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 32)
    10/22/14 11:18:46:942 | [ERROR] |  | OOBE | DE |  |  |  | 77654 | DF037: Unable to delete directory "/Applications/Adobe". Check and correct folder & parent directory permissions and then try again.(Seq 33)
    10/22/14 11:18:46:942 | [WARN] |  | OOBE | DE |  |  |  | 77654 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 33)
    10/22/14 11:18:46:942 | [INFO] |  | OOBE | DE |  |  |  | 77654 | Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/CommonUninstall.db
    10/22/14 11:18:46:942 | [INFO] |  | OOBE | DE |  |  |  | 77654 | Physical payload uninstall result:0
    10/22/14 11:18:47:030 | [INFO] |  | OOBE | DE |  |  |  | 77365 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0

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