PROBLEM with Importing video to an external drive

I am unable to import video directly onto an external drive. Whilst the ext drive shows up fine in Finder, I do not get this option on the import drop down menu. Yesterday i spent an hour with the Genius guys in the Regent St Apple Store. They both said that they'd done this before, but were both unable to get it to work on their hardware. It appears it should work, but doesn't!! We tested on mac formatted ext drive so it wasn't a pc formatting issue with the drive.
The guys at Apple said maybe it was a problem with a recent update to imovie which to me sound unlikely!
I use the latest version of iMovie 09, Snow Leopard & a Mac book (2yrs old)
Any ideas really appreciated
Thanks in advance

Several things are not officially supported by hardware and software manufacturers, but that does not prevent them from working very effectively. I have used LaCie firewire drives on many occasions on the same firewire bus as my DV source without any difficulty. I think that the settup that you propose will be potentially more problematic than using the same firewire bus. The reasoning for this opinion is that USB does not constant guarenteed bandwidth where firewire does. Theoretically speaking USB sould work under optimal conditions and there are some people using it, however I have heard of far more problems with the USB drives than firewire.
Things to look for in an external firewire drive include an oxford 911 or better bridge board and a drive speed greater than 7200 RPM. I have used 5400 RPM drives without any problems, but others have had problems with these as well.
Canon cameras have several quirks that have proved problematic when trying to integrate them as a source into video production settings. You may want to invest in a stand-alone deck or alternate brand camera to import your footage. This does not mean you can't try to use the Canon as a source. Several people do on a daily basis without difficulty. I would recommend trying what equipment is most easily availablr to you and determining what works best with your configuration.
Reguards,
Dave F

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>I removed device and connected to caddie, this time I could feel the motor going, connected to laptop, new
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>uninstalled and reconnected usb with same result.
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Message was edited by: putzfetzenORG. Added post title.

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          Total Audio Streams for this File.................1
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