Problem with In Design CS6 Unexpected Quit and will not re start up, even after computer restart?

In Design CS6 Quit Unexpectedly and will not start back up, even after restarting computer. Tried to do a CS6 re-install. It finished and said ready to use, but still getting same Unexpected Quit and In Design will not work. Did not "Un-install CS6 first" Should I try installing CS6 again, un-installing version on computer first?

Hi Ivesprepress,
You might also try resetting your user preferences
You can delete the replaceable InDesign SaveData and InDesign Defaults files by holding down the following keys while InDesign is launching:
Windows: Shift+Ctrl+Alt
Mac OS: Shift+Control+Option+Command
Taken from: InDesign preferences and support file locations
- Dave

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Process:
Safari [270]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.6 (7534.56.5)
Build Info:
WebBrowser-7534056005000000~6
Code Type:
X86-64 (Native)
Parent Process: launchd [126]
Date/Time:
2012-07-29 11:20:43.020 -0700
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[270]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0   CoreFoundation
0x00007fff8a585f56 __exceptionPreprocess + 198
1   libobjc.A.dylib
0x00007fff920d1d5e objc_exception_throw + 43
2   CoreFoundation
0x00007fff8a585d8a +[NSException raise:format:arguments:] + 106
3   Foundation
0x00007fff8b16271f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4   AppKit
0x00007fff884c5cdf -[NSMenu itemAtIndex:] + 165
5   AppKit
0x00007fff884c5e38 -[NSMenu removeItemAtIndex:] + 63
6   Safari
0x000000010d334c2e -[AppController awakeFromNib] + 387
7   CoreFoundation
0x00007fff8a57cfb1 -[NSObject performSelector:] + 49
8   CoreFoundation
0x00007fff8a57cf32 -[NSSet makeObjectsPerformSelector:] + 274
9   AppKit
0x00007fff884ad9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit
0x00007fff884a3f73 loadNib + 322
11 AppKit
0x00007fff884a3470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit
0x00007fff884a338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit
0x00007fff884a32ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit
0x00007fff8871406f NSApplicationMain + 398
15 Safari
0x000000010d537806 SafariMain + 166
16 Safari
0x000000010d323f24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib
0x00007fff8b880ce2 __pthread_kill + 10
1   libsystem_c.dylib
0x00007fff8eacf7d2 pthread_kill + 95
2   libsystem_c.dylib
0x00007fff8eac0a7a abort + 143
3   libc++abi.dylib
0x00007fff863fc7bc abort_message + 214
4   libc++abi.dylib
0x00007fff863f9fcf default_terminate() + 28
5   libobjc.A.dylib
0x00007fff920d21b9 _objc_terminate + 94
6   libc++abi.dylib
0x00007fff863fa001 safe_handler_caller(void (*)()) + 11
7   libc++abi.dylib
0x00007fff863fa05c std::terminate() + 16
8   libc++abi.dylib
0x00007fff863fb152 __cxa_throw + 114
9   libobjc.A.dylib
0x00007fff920d1e7a objc_exception_throw + 327
10 com.apple.CoreFoundation
0x00007fff8a585d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation
0x00007fff8b16271f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit
0x00007fff884c5cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit
0x00007fff884c5e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework
0x000000010d334c2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation
0x00007fff8a57cfb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation
0x00007fff8a57cf32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit
0x00007fff884ad9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit
0x00007fff884a3f73 loadNib + 322
19 com.apple.AppKit
0x00007fff884a3470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit
0x00007fff884a338b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit
0x00007fff884a32ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit
0x00007fff8871406f NSApplicationMain + 398
23 com.apple.Safari.framework
0x000000010d537806 SafariMain + 166
24 com.apple.Safari
0x000000010d323f24 0x10d323000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff8b8817e6 kevent + 10
1   libdispatch.dylib
0x00007fff8d57a78a _dispatch_mgr_invoke + 923
2   libdispatch.dylib
0x00007fff8d57931a _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib
0x00007fff8b881192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff8eacf594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x00007fff8ead0b85 start_wqthread + 13
Thread 3:
0   libsystem_kernel.dylib
0x00007fff8b881192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff8eacf594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x00007fff8ead0b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0   libsystem_kernel.dylib
0x00007fff8b880bca __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff8ead1274 _pthread_cond_wait + 840
2   com.apple.WebCore
0x000000010e3d31fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3   com.apple.WebCore
0x000000010e3d0d50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4   com.apple.JavaScriptCore
0x000000010dd1311f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5   libsystem_c.dylib
0x00007fff8eacd8bf _pthread_start + 335
6   libsystem_c.dylib
0x00007fff8ead0b75 thread_start + 13
Thread 5:: CoreAnimation render server
0   libsystem_kernel.dylib
0x00007fff8b87f67a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff8b87ed71 mach_msg + 73
2   com.apple.QuartzCore
0x00007fff8d7f22d9 CA::Render::Server::server_thread(void*) + 184
3   com.apple.QuartzCore
0x00007fff8d7f2219 thread_fun + 24
4   libsystem_c.dylib
0x00007fff8eacd8bf _pthread_start + 335
5   libsystem_c.dylib
0x00007fff8ead0b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6cf21408 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6cf21430 rsp: 0x00007fff6cf21408
   r8: 0x00007fff7775ffb8   r9: 0x00007fff6cf20e98 r10: 0x00007fff8b880d0a r11: 0xffffff80002da8d0
r12: 0x00007fc2ca154270 r13: 0x000000000000000e r14: 0x00007fff77762960 r15: 0x00007fff6cf21580
rip: 0x00007fff8b880ce2 rfl: 0x0000000000000246 cr2: 0x0000000111b6c000
Logical CPU: 0
Binary Images:
0x10d323000 -
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0x10d328000 -
0x10d7c2ff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x10dae0000 -
0x10dd6ffff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10de22000 -
0x10dfa4ff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x10e093000 -
0x10e26cfff com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x10e3cd000 -
0x10f372ff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x7fff6cf23000 -
0x7fff6cf57baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff863ee000 -
0x7fff863f3fff libGIF.dylib (??? - ???) <8763F67F-A881-30B6-B20E-D395B4D9FD58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff863f4000 -
0x7fff863ffff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff86436000 -
0x7fff86463fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <DA79E5BA-BBA3-3768-AAD8-B34BA877EF03> /usr/lib/libSystem.B.dylib
0x7fff8657b000 -
0x7fff865bdff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
0x7fff865cc000 -
0x7fff865f9ff7 com.apple.opencl (1.50.69 - 1.50.69) <57939F7D-3626-30E2-883D-8A7CCB3F8763> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff865fa000 -
0x7fff86824fe7 com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff869de000 -
0x7fff86ac2fff com.apple.CoreServices.OSServices (478.46 - 478.46) <70BEE269-8F4D-3FDC-B1AD-A591C0CB37E5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff86ac3000 -
0x7fff86acaff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff86acb000 -
0x7fff86acbfff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff86acc000 -
0x7fff86ad1ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff86ad2000 -
0x7fff86addfff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff86ade000 -
0x7fff86af0ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x7fff86af1000 -
0x7fff86b1afff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff86b1b000 -
0x7fff86b86ff7 com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff86bcb000 -
0x7fff86c1fff7 com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff86c20000 -
0x7fff86c21ff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff86c22000 -
0x7fff86c46fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff86d27000 -
0x7fff86d73ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff86d74000 -
0x7fff86d83ff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff86ddd000 -
0x7fff86e1ffff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff86e49000 -
0x7fff86f10ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff86f11000 -
0x7fff86f12ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff86f75000 -
0x7fff86f9efff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff86f9f000 -
0x7fff86fa0fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff86fec000 -
0x7fff875d0fff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff87806000 -
0x7fff87807fff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x7fff87808000 -
0x7fff8790dfff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff879d8000 -
0x7fff87a7afff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff87a7b000 -
0x7fff87a81fff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff87a82000 -
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0x7fff87e72000 -
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0x7fff87f09000 -
0x7fff87f16ff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
0x7fff87f36000 -
0x7fff87f39fff libCoreVMClient.dylib (??? - ???) <934D0D11-C34F-3C06-A352-21BB8FFE9774> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff87f3a000 -
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0x7fff8813d000 -
0x7fff88153fff libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff88154000 -
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0x7fff881cb000 -
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0x7fff8843e000 -
0x7fff8844bfff com.apple.CrashReporterSupport (10.7.4 - 352) <9C16B49C-CF02-38F9-A7CD-969C140D3961> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff88452000 -
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0x7fff88493000 -
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0x7fff8945d000 -
0x7fff894e1ff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff894e2000 -
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0x7fff8952d000 -
0x7fff89533fff libGFXShared.dylib (??? - ???) <8A61FA67-EB3C-319D-AE3C-64936FB26BAC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff89543000 -
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0x7fff89a50000 -
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0x7fff89a5a000 -
0x7fff89e87fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff89e88000 -
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0x7fff89edd000 -
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0x7fff89ee3000 -
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0x7fff8a03d000 -
0x7fff8a04cfff libxar.1.dylib (??? - ???) <58B07AA0-BC12-36E3-94FC-C252719A1BDF> /usr/lib/libxar.1.dylib
0x7fff8a07f000 -
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0x7fff8a15c000 -
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0x7fff920bafff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff920bb000 -
0x7fff9219fe5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff92234000 -
0x7fff9228cfff libTIFF.dylib (??? - ???) <A0FF68DE-2935-30E7-B61C-4D9D70E14AD0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff9228d000 -
0x7fff9228ffff libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
0x7fff924e5000 -
0x7fff924fbff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <BF4EC1CC-C998-3529-A69F-765774C66A6F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff925b3000 -
0x7fff925b4ff7 libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
0x7fff925b5000 -
0x7fff926bcfe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff926ee000 -
0x7fff927f0fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff92800000 -
0x7fff92806fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff92a18000 -
0x7fff92a1afff libCVMSPluginSupport.dylib (??? - ???) <1C73D331-6F6C-3872-A011-1C41FBF49F2A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff92c17000 -
0x7fff92c1cfff com.apple.OpenDirectory (10.7 - 146) <7960A302-F9AC-3F72-838E-3A382032DCA6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 387
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.6M resident=150.4M(81%) swapped_out_or_unallocated=35.2M(19%)
Writable regions: Total=1.1G written=4812K(0%) resident=5556K(1%) swapped_out=0K(0%) unallocated=1.0G(99%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
96K
CoreServices
1276K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
43.1M
MALLOC guard page
48K
SQLite page cache
384K
STACK GUARD
56.0M
Stack
10.5M
VM_ALLOCATE
64K
__CI_BITMAP
80K
__DATA
16.3M
__IMAGE
528K
__LINKEDIT
59.9M
__RC_CAMERAS
248K
__TEXT
125.7M
__UNICODE
544K
mapped file
24.7M
shared memory
312K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
339.6M

Safari unexpectedly quit and will not come back

My Safari has quit nexpectedly and will not reopen what can I do to get Safari to work?

Thanks for the answer but it was too complicate for me to understand. I think I have sorted it now as I googled the problem and someone said that java can harbour malware, this stacked up as I had recently downloaded Java. I have removed Java from my computer and the problem hopefully has gone away. It is difficult to find Java as it is embedded I went to applications and entered Java in the search box.

Safari has unexpectedly quit and will not reload.

How do I reload safari without a browser? Safari will not load.

There is no need to download anything to solve this problem.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

My screen turned blue then shut off on it's own and will not come back on even after a recharge ??

My screen on my 4th generation ipod touch turned blue shut off automatically & wouldn't come back on,tried recharging over night no change?? Unable to fine my serial number because it will not turn on and back number is rubbed off?

Try:
iOS: Not responding or does not turn on
If not successful time for an appointment at the genius Bar of an Apple store.
To find SN see:
iPod: How to find the serial number
Also, if you go to iTunes>Preferences>Devices and hover the mouse pointer over the iPod backup the SN will appear..
Also, if you go to iTunes>Help and click on About iTunes with the Control button pressed, the SN will scroll in the About iTunes panel.

I've just downloaded facetime and every tie I attempt to open it I get the message"there was a problem with facetime you need to quit and reopen facetime" I've tried this but I just get the same message again and again

i've just downloaded facetime and every tie I attempt to open it I get the message"there was a problem with facetime you need to quit and reopen facetime" I've tried this but I just get the same message again and again

Hello tadom,
Thanks for the question. The following article outlines the exact error message you described, and a potential resolution:
OS X: "An internal FaceTime error occurred" alert after clicking Facetime icon in the Dock
http://support.apple.com/kb/TS4457
Thanks,
Matt M

Trouble installing Creative Cloud Desktop. After running the installer the dock the opens up is blank with a blue dotted loading emblem and will not do anything?????. New member here, thanks for the time.

After running the installer the dock the opens up is blank with a blue dotted loading emblem and will not do anything?????. I attempted to quit the install and restart but it produced the same result. New member here, thanks for the time.

Avanmanandfriends please see Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html which discusses how to resolve your current error.

HT1918 I have trial version of Hulu. Tried to set no renewal option and will not come up on screen after clicking renewal options or box with subscription price.

I have trial version of Hulu. Tried to set no renewal option and will not come up on screen after clicking renewal options or box with subscription price.

I have been getting the black screen after waking. My screen is not set to sleep, so I don't know if it's related. Some discussion of the problem here:
http://discussions.apple.com/thread.jspa?threadID=1227085
http://discussions.apple.com/thread.jspa?threadID=1243743

IBooks download quits and will not restart

Purchased and book and it started to download, then quit and will not resume. Message says book is downloading, but it is not.

Hi JSMosby,
Thanks for the question. If I understand correctly, a book is not downloading but says that it is. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Download past purchases
If you’re having trouble downloading an item, make sure you can download the item again from iTunes in the Cloud. You might want to sync the content to another device instead.
Sync your iPhone, iPad and iPod with iTunes using USB
Thanks for using Apple Support Communities.
Cheers,
Mario

Had problem with laptop so reinstalled it now itunes will not sync on both laptops, it did before.

Had problem with laptop so reinstalled it now itunes will not sync on both laptops, it did before to my iphone5 says cannot sync to 2 libraries until I reinstalled it did.

iDevices can only be synched with one library. However, you can sync successfully with more than one computer if each has a copy of the same logical library - the identifier that iTunes uses to determine which library is synced an iDevice is recorded within the iTunes database (the iTunes Library.itl file). The best approach is to replicate your complete library (database, media, artwork, associated files) from one PC to the other. When you reinstalled iTunes on your laptop it will, by default, have created a new library with a distinct id from that of your other machine. Even if you copied all your media from one to the other, iTunes will still see the libraries as distinct with respect to syncing iDevices.
If you have configured iTunes to organize your media and to copy files to the iTunes Media folder, then the complete library will be contained within (by default) C:\Users\username\Music\iTunes, with a structure of subfolders and key files like this:
If this is the case, you can (with iTunes not running on either machine):
Copy this iTunes folder from laptop 2 to laptop 1 (the one that's had iTunes reinstalled) - depending on the size of your library you can do this over a network, using a thumb drive, or an external (USB) hard driveNote this this assumes no media on laptop 1 that's not also on laptop 2 - if this isn't the case, there's a slightly different process to follow to ensure that this media is preserved and can be added to the "common" library
Once the copy is complete, make sure that iTunes is using the correct library database by holding down SHIFT as you start iTunes. When you see this prompt:
select Choose Library..., navigate to the iTunes folder you just copied, select the iTunes Library.itl file you'll find there, and click Open.
For future reference, you can use turingtest2's user tip on Backup your iTunes for Windows library with SyncToy for a suitable method to backup your library to an external drive - you can then, with care, use this to keep the copies of your common library in sync across your laptops.

Hi, I got the problem with Firefox 27.0.1. I can not run Selenium on Firefox after login a website for automation testing. The browser is not responding.

Hi, I got the problem with Firefox 27.0.1. I can not run Selenium on Firefox after login a website for automation testing. The browser is not responding. However when I close Nunit, the page is back to be normal. The title is returned to the name of website without "not responding". I sure this problem did not happen on Firefox version 26. I just got this problem when firefox upgrading automatically to version 27. Please help me fix this problem because it is very important for my work. If you need more information pls send your concerns via my email address.
Thanks so much

Hi, the work around suggested above should put you in working mode in the meantime. However to help investigate the issue it is possible to analyze what is not loading or taking a long time by analyzing the network traffic or http headers of the Nunit web page.
*[https://addons.mozilla.org/en-us/firefox/addon/live-http-headers/]
*Web developer Tools > Web console
If you post the results with out the user data, we are happy to help.

I JUST PURCHASED A HP LASERJETPRO P1102W BUT THE PRINT DIALOG WINDOW IN CS6 IS DIMMED AND WILL NOT ALLOW COLOR SEPARATIONS TO BE PRINTED?

I JUST PURCHASED A HP LASERJETPRO P1102W BUT THE PRINT DIALOG WINDOW IN CS6 IS DIMMED AND WILL NOT ALLOW COLOR SEPARATIONS TO BE PRINTED?

Save as a PDF and print the separations out of Acrobat.

I dropped my ipad and the screen blacked out and could not be turned on even after pressing the sleep and home button

I dropped my ipad and the screen blacked out and could not be turned on even after pressing the sleep and home button.
I tried connecting the device to my computer and itunes said that it could not identify my device.

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

My phone turned off over night and will not turn back on even when plugged in, is there anything that I can do?

My phone turned off over night and will not turn back on even when plugged in. Is there anything that I can do?

If you've left the phone plugged in for at least a half-hour with no results, then try holding power and home buttons simultaneously to do a soft reset (settings) only. If that doesn't work, try seeing if iTunes will recognize the device and let the computer charge the device.

Problem with In Design CS6 Unexpected Quit and will not re start up, even after computer restart?

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