Problem with InDesign CS6 start (without internet)

Hello,
I have a problem with the start of InDesign CS6 linked to the presence or absence of internet.
I need to set an IP without internet on the Mac where I installed InDesign, but when I do it right after the splash screen the program freezes for a few minutes, after which starts.
With internet this problem does not occur.
I have already activated the CS6 both online and offline, but the problem continues.
I need to open something on firewall?
Can you help me?
Thanks in advance

You need to tell us more about what you are doing. Once activated, ID should not require internet access to run unless it needs to verify the subscription status.

Similar Messages

I have a problem with indesign cs6 and my epson 3880 on mac

I have a problem with indesign cs6 and my epson 3880 on mac. I need an older version of indesign but do not have a serial number....any suggestions?

I see then I believe Kglad's advice is on track with starting with updating your printer drivers. I have also moved this discussion over to the InDesign forum as the Users in this forum likely have additional suggestions.
Also if you can please turn off your e-mail signature if you want to respond via e-mail. Your responses are going to a public forum where the information is accessible by anyone. I have edited your previous response to remove the signature.

Problems with InDesign CS6

Hello!
Today I have installed new version of CreativeSuite-Master collection. All programs are working, I have problems just with InDesign. When I tried to open it, there is a window, where it tells me, that the program isn't working any more. The details about problems are:
-wrong name module: ntdll.dll
and the oder codes in the window are (it's written in Slovene):
Različica programa:
8.0.1.406
Časovni žig programa:
50335e39
Napačno ime modula:
ntdll.dll
Napačna različica modula:
6.1.7601.17725
Napačen časovni žig modula:
4ec49b8f
Šifra izjeme:
c00000fd
Odmik izjeme:
0002dede
Različica operacijskega sistema:
6.1.7601.2.1.0.256.48
Področne nastavitve:
1060
Dodatne informacije 1:
6b4a
Dodatne informacije 2:
6b4a31fbd09f2f01132d2daf74249415
Dodatne informacije 3:
0cbe
Dodatne informacije 4:
0cbe3eeed9d53febf825e04a8a011443
I will be very glad for your help as soon as possible!
Thank you in advance!

Moving this discussion to the InDesign forum. Did you receive any specific error messages during the installation process? You can review and interpret the installation log by following the steps listed at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Printing problem with InDesign CS6 Trial version

I have the trial CS6 InDesign. Began printing my doc but when I got to page 81 I got an error: "Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem". Have NO issues in preflight check.It printed fine but suddenly stalled and have tried many things in cluding skipping pg 81 to no avail. Help, please! thanks, Paula

Hello Peter,
Thank you so very much for your help. I have solved the problems. I did discover there were more errors. Using your method, I did find the offending page but then other pages emmerged. After the first fix, the other errors showed up in the lower left of the page so I could open the window for easy access to the pages. All the fault of a rank novice using the program but I have to wonder the following:
If the Pre-Flight check shows no errors, why are there still errors? Shouldn't the Pre-Flight find and report them all?
Well, on to the next waiting project and hopefully now that I know so much more I won't make so many mistakes! You and Bob were GREAT! Without you two and the Forum I would still be mired in my own unknown mistakes. Thank you so very much! If I ever see you at the InDesign User Group in Seattle will be sure to say hello.
Cheers
Paula

Problem with InDesign CS6

I downloaded CS6 InDesign, but when I open it and attempt to use it, the program won't let me choose the Select arrow by clicking. Instead I have to use V or Escape. Also I can't switch beween the Paragraph Formatting Control and the Character Formatting Control. I can't access or change fonts through the Character option. The only way I can see a list of Fonts is by clicking on Type and then Font. I have a Windows 7, 64-bit HPTouchsmart computer. What is wrong with this program? At this point the program is useless to me.

Check this :- http://helpx.adobe.com/indesign/kb/indesign-tools-panels-dont-respond.html
[Moving the discussion to InDesign Forum]

How do I print to a postscript file with InDesign CS6 without both extensions, .indd.ps?

How do I print to a postscript file without an .indd extension in InDesign CS6? I choose Print, choose a print preset from my print shop and Save. The first time I tried it was blank (the Hide Extension was checked), so I tried to save and got a dialog box that said it cannot be saved as an .indd file (duh), to choose both or .ps. I chose .ps and it was fine, but every time I postscripted it gave me this dialog box until I unchecked Hide Extension. After I did that, every time I postscript it automatically saves both extensions. Not a big deal but it is annoying. I just want it to end with .ps like it used to. Any ideas on how to fix this?
Thanks!!

I have no idea but I am incredibly curious...why are you doing this?
Printing to postscript is a completely archaic workflow. Export to PDF
instead.
Bob
TKnudt <mailto:[email protected]>
Tuesday, January 15, 2013 6:12 PM
>
How do I print to a postscript file with InDesign CS6 without
both extensions, .indd.ps?
created by TKnudt <http://forums.adobe.com/people/TKnudt> in
/InDesign/ - View the full discussion
<http://forums.adobe.com/message/4996731#4996731

Having major issues with InDesign CS6. will upgrade fix???

Having major issues with InDesign CS6. Not only is it crashing, but it is corrupting the existing file. Then when I relaunch, it is not allowing me to open the file again.
In another instance, yesterday I opened an file created 3 months ago and it allowed me to make changes, however I could not save them to the existing file, or not even to a new name.
I had to copy each layer on each page to create a new document. NOT GOOD!!! Just saw that ADOBE has an update for InDesign. WILL THIS FIX THE PROBLEM??

Yes, I would certainly get the latest update. That we often solve issues like these, for this is not normal. Some further tips would be quite InDesign, then to trash your InDesign preferences and then re-start InDesign (it will rebuild them again). Some further areas to look into would be:
* Corrupt Font(s) (or corrupt font caches - see below)
* Corrupt Image(s)
* Power Failures (power surges)
* Placing images via drag-and-drop from an Internet page
* Working on an InDesign file over a network or on a remote server
If all else fails, we as Markzware (I work for them) also offer a Service to fix corrupt InDesign documents. See:
http://markzware.com/support/faq/recover-bad-file-service/
Hopefully this helps you.
David Dilling of
Markzware

Help Viewer is an issue with InDesign CS6

Would anyone happen to know if the Help Viewer is an issue with InDesign CS6? Even with a manual install the Help feature launches without issues the first time and won’t launch after the second time. This is the message we are receiving on Windows 7:
“Help viewer is not installed check your internet connection and reinstall InDesign”

Anup R. wrote:
Can you try the option mentioned in 2nd para of the reply, if you are connected to internet?
You can try changing the preference "General Settings" > "Display Local Help content only" to "No" so that application launches the online help content.
-Anup.
YES! It does help.Thank you very much. I changed the setting yesterday but side tracked before I see the online content works. So in general scope, yes it takes me to the online help center, which gives me options for more "community" answers. So yes, thank you for making me look further.
However, I really was a fan of the local help that looked like and felt like the user manuals produced by Adobe, not just blogs, and more message boards. So I am still partially dismayed that I take the time to download and update the local help files, but can't use them. And wish Adobe would just fix the problem, so I can have immediate access to user manuals without having to surf all over for answers. Perhaps this is a novice thought, but I liked reading it in manual formats provided by the amnufacture of the software.
Thanks again though for the help and it will just have to get used to this method. UNLESS you can tell me good news of something else I am missing?

Problem with Photoshop CS6. If I open a file using Camera RAW

I have a new problem with Photoshop CS6. If I open a file using Camera RAW, and process it as usual, CS6 doesn't want to save it the way it used to. I don't know if I changed something by accident or not.
Here's what happens now: After opening from ACR to CS6 and completinhg all of my work, I choose "Save as..." The save as window opens showing the file name and format. The default format seems to be .PSD. I use the drop down to select .jpg. The file saves normally as a .jpg. When I go to close the image from, I get a new prompt asking, "Save changes to Adobe Photoshop document DSC_xxxx.NEF before closing?
I looked up at the file name in the bar above the work space and noticed that it does NOT change from "DSC_xxxx.NEF" to "DSC_xxxx.jpg" after I have saved the file as a .jpg,in my webesite but it always used to do that. This adds a few extra steps when closing a document and it really slows me down.
In fact, I wouldn't swear to this, but I think it used to save to .jpg by default, without me specifying this.
I don't see a setting in the preferences for what to use as the default file format for saving, so I don't know where to change it back.
Any ideas?
Thanks in advance

You are in the wrong forum; You actually need Photoshop forum at this link:
<http://forums.adobe.com/community/photoshop?view=discussions>
Hope you can repost your question at the correct link.

I am having a problem with very slow start up after expanding RAM on my 2009 Mac Pro.

I am having a problem with very slow start up after expanding RAM on my 2009 Mac Pro (8 Core 2.93GHz). When I run the Mac Pro with 2 x 2Gb RAM it takes 4 seconds before the gray screen, chime and spinning wheel appear.However when I expand the RAM to 20GB the grey screen and chimes appear after a long 20+ second black screen.
The RAM modules are paored 2 x 4GB Crucial CT51272BA1339.M18FMR and 6 x 2GB SAMSUNG M391B5673FH0-CH9, all DDR3 ECC.
Reading articles on the internet, I thought it may be damaged RAM modules, but I have completed memtest and all are okay. I have tried changing the pairs around and if I use any paired 2 modules the Mac Pro starts normally, only when I try running more than 2 modules the delayed start up happens. (black screen 20 Seconds)
I also have tried PRAM and SMU resets after changing the RAM setups, and the issues always occurs when I have more than 2 modules. As you can see I have 6 SAMSUNG modules and even with identical modules the issue happens, when increasing the RAM to more than 2 modules.
The Mac Pro runs fine after the start up screen and can see all the modules, but has anyone else come across this issue, or have any ideas as to why my Mac Pro is taking 20 seconds to start up with 20 GB RAM?

Hi there. Thanks for your comments.
I have tried all the different combinations of RAM setup, and as stated in my initial topic, the Mac Pro boot up time only slows when I have more that 2 modules. Where I place these does not seem to make a difference.
I have taken the Mac Pro to an Apple Reseller technician yesterday and they where not able to find any RAM errors. Apparently the boot up time is within Apple's acceptable parameters for this set up.
Could anyone that is running a Mac Pro 2009 with more that 4 modules of RAM, please let me know if the boot up time is normal. ( the time it takes from pressing the power button to seeing the gray screen around 16 - 20 seconds)
Or is anyone else having the same issues?
thanks for your responce

Printing problems with InDesign CS3 running on OS 10.6

I recently upgrade my old G4 Mac (OS 10.4) to a new Mac Mini running OS 10.6.6. I am still running CS3 and have encountered only one problem. When I print multiple copies documents from InDesign that contain several layers, each copy is processed separately, so that it can take several minutes just to send the print job to the printer if I'm printing over 20 copies. Then once the print job is processed the printer pauses between every copy, which is tripling the printing time. If I print a simpler document with only one or two layers it processes all the copies at once, as it should. I am printing on an Okidata 6150 color laser printer.
I never had this problem on my old computer. I'm wondering if this is one of the "unsupported" bugs of running CS3 on Snow Leopard. I want to make sure that this is a problem unique to running CS3 with Snow Leopard before I go ahead and upgrade to CS4 or CS5.
computer: Mac Mini core 2 duo 2.4 ghz processors, 4 gb RAM, printer: Okidata 6150 DN color laser printer.

Hi again Peter
It is version 5.0.4. I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0. I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it. Then, when I got my new computer, I decided it was time to use the newer version. However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader. I contacted Adobe, and they sent me a patch which fixed it. I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
Richard
Date: Tue, 15 Jun 2010 20:10:13 -0600
From: [email protected]
To: [email protected]
Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
I neglected to ask what version of indesign CS3 you are using. I also
notice that Mac OSX 10.6.4 has just been released. It actually
addresses some CS3-specific issues, though they seem to be related to
launching the apps, not printing. It may be worth trying to update,
nonetheless.
Peter Truskier
Premedia Systems, Inc.
510-655-4454
>

Having major issues with InDesign CS6

Having major issues with InDesign CS6. Not only is it crashing, but it is corrupting the existing file. Then when I relaunch, it is not allowing me to open the file again.
In another instance, yesterday I opened an file created 3 months ago and it allowed me to make changes, however I could not save them to the existing file, or not even to a new name.
I had to copy each layer on each page to create a new document. NOT GOOD!!!

SherwoodGirl wrote:
Having major issues with InDesign CS6.
Then post your qeustion on the Adobe forums is it's their software you're having problems with:
http://www.adobeforums.com

Crash with Indesign CS6 and Keyboard Maestro

Anyone else experiencing crashes when using Keyboard Maestro with Indesign CS6 on OSX Mavericks? (Latest update of all mentioned apps).
Indesign crashes when I try to copy certain items in Indesign, but it is not possible to narrow down which. Happends even when there are no macros installed in KBM. Therefore it seems like its the Keyboard Maestro Engine that causes the crashes.

I see then I believe Kglad's advice is on track with starting with updating your printer drivers. I have also moved this discussion over to the InDesign forum as the Users in this forum likely have additional suggestions.
Also if you can please turn off your e-mail signature if you want to respond via e-mail. Your responses are going to a public forum where the information is accessible by anyone. I have edited your previous response to remove the signature.

Sign in with indesign CS6 in folio builder panel

hi! I can't sign in with indesign CS6 in folio builder panel. what can a i do?? I can sign in from adobe web page, but not from indesign, and the option "updates" from "Help" menu is deactivated

I found one way to fix it:
- quit all CS6 apps
- if in OSX force quit the CS6ServiceManager via Activity Monitor app
- go to the User Library (hold down option key while accessing the Go menu) and find these:
/Library/Application Support/Adobe/CS6ServiceManager/preference/csxs3.pref - move this file out to desktop
Library/Application Support/Adobe/OOBE/opm.db - move this file out to desktop
zip these up and delete the original, you now have inaccessible copies to put back just in case but have found this unnecessary.
- Restart Indesign and log in should now hold.
Found this started to happen after updating to 10.9.2, on a number of our designers machines.

My Fonts change when opening an InDesign CS4 file with InDesign CS6

I've been experiencing strange behaviour when opening a InDesign CS4 file file with InDesign CS6: the kerning and spacing is all off:
Original file:
opened in InDesign CS6:
Is this a conversion error? Is there a setting/pref I've got wrong?

It's more than a year ago since this issue was reported, but at this time I'd had the same problem when opening a CS4 document in CS6/CC.
I was amazed that a header, placed in capitals, looked different in CS6/CC. But at last, after several tests, i've came to the conclusion that "forced" capitals behaving different than "real" capitals. In others words: when you forcing text to capitals the kerning would be different in CS6/CC. When you place text in real capitals (Shift + text) the kerning is the same as in both InDesign versions.
Text in CS4:
As you can see: in CS4 there's no difference between real capitals en forced capitals.
Below the results when opening the CS4 file in CS6/CC:
I'm not sure if there are still people struggling with this problem, but hopefully was is this helpful.

Problem with InDesign CS6 start (without internet)

Similar Messages

Maybe you are looking for