Problem with ink cartridges in my HP Photosmart C4680 Printer

I recently installed new ink cartridges in my printer. Admittedly I had trouble getting them in place--even following the instruction from the internet. Now when I print something in color, I get messages saying the ink levels are not correct as shown and it often flashes on the screen the "Shop on Line" page. What have I done wrong ?

phantom3 wrote:
Can I use the old generation rebuilt ink cartridges in my hp 1513 all-in-one printer.
Hi,
Well, your printer simply won't print.
Regards.
BH
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Problem with ink cartridges

We have a fairly new (6 mo.) HP 6100 printer that quit working, indicating a problem with the cartridges. I purchased all new ink cartridges, matching the number posted inside the printer door (933 for CMY and 932 for K). The printer still doesn't work, giving the message "The printhead appears to be missing, not detected, incorrectly installed or incompatible." I have removed, cleaned, re-installed. Still nothing.

Hi Bigs4Kids,
I understand you have an Officejet 6100 that is telling you the printhead appears to be missing or damaged. I'm sorry to hear this, but I will do my best to assist you.
As this printer does not have a removable printhead, I'm not entirely sure what you removed and cleaned, but I would suggest that you call HP Tech Support and inquire about getting the printer serviced, as stated in this A 'Missing or Failed Printhead' Error Message Displays on the Printer or on the Computer document.
Hope this helps, have a great weekend!
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**MissTeriLynn**
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Help! Problem with Ink Cartridge Compatibility Photosmart C4383 in my present location

Need your help! I bought my printer in the Middle East almost 2years already Photosmart C4383 with the Ink Cartridges 140(black) & 141(tricolor). Since, I already resides in my country now, the Philippines and I still use the printer. Just this week, I already run out of Ink Supply and decided to buy one. Since, I bought the printer in another country, I decided to check in the site for compatibility for Ink Cartridges. The results stated that the Photosmart C4383 belongs to Photosmart C4380 series and it also states there that HP74 (black) & HP75 (tricolor) are the compatible cartridges for the printer in my region. Since, I still have the tricolor 141 ink cartridge available, I decided to buy only the HP74 (Black) ink cartridge. But when I place the HP74 (Black) Ink Cartridge to my printer, I was surprised to see in the display screen that the Ink Cartridge I bought is not compatible with the printer. I was so disappointed because if I cannot use the product then I just waste of money and and check again and again in the sites for ink compatibility in my region but still stated the same that HP74 (black) is the compatible ink cartridge and also saw a result that states to "reset the printer to work in my current location". Needs your help to enlighten me and give me the right solutions for these problems and the steps how to do it the right way. I need to use my printer so badly. Thanks.
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You will need to Contact HP and request a regionalization reset. This will require you have access to your computer and the printer while on the phone with the HP agent. If the C4383 is a model only sold in certain regions it may not be possible to have the region reset.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Problem with ink cartridge

OfficeJet 6500 E709n
Black XL cartridge, newly installed, expiration date 2012
It won't print. The printer works; just nothing that's supposed to be in black shows up.
I've run a printer head cleaning and cartridge alignment. With the former, it printed all other colors; with the latter, only the blue.
Thanks for your anticipated help!

Try soaking the printhead as shown here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Ink Cartridges Empty? HP Photosmart C6240

I have an HP Photosmart C6240 All-in-one
Windows 7 64bit (HP helped me git my new comp n' new printer synced a few mnths ago)
USB connection
Gateway Intel Pentium PC
Use only authentic HP 02 series cartridges
I was prompted to replace my Magenta cartridge and I did bout a week ago. Since I replaced the cartridge I've been receiving an Ink Cartridges Empty message everytime I print (anything).
Ink Cartridges Empty
To print in color, install the following cartridges: Magenta
To print in black only, click Black only. To begin printing on certain products, press the Resume button on the printer control panel. The printer will replace colors with grayscale.
To cancel, press the Cancel button on printer.
If empty Ink cartridge is not replaced soon, all printing will stop.
Black only OK
I just click on Black only to print docs n' stuff. I have allot of Photo gifts I am workin on for Christmas. I am stumped as what to do. Do you think I have a bad cartridge or somethin? The printer shows that my Magenta is full.
My printer doesn't seem to be under warranty anymore, even though I purchased it just a few mnths ago. Anyway, I love it. I had an older model Photosmart b4 this one and they are excellent for my photo hobby.
Thank you,
Mannytashey
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HP printers are warrantied for 1 year from purchase. Hopefully you have proof.
Look at page 31 http://h10032.www1.hp.com/ctg/Manual/c01147544.pdf
Don't get frustrated, you have help.
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Printer -- HP OfficeJet Pro 8600 Plus

Black Ink Cartridge not working HP Photosmart 5510 series

I replaced my black ink cartridge in my HP Photosmart 5510 series printer and it doesn't print. I don't know how long I had the cartridge, so I went and bought a brand new cartridge and it still won't print. I did everything the help menu said and it still doesn't print. I cleaned print head and copper on both the cartridge and print head, I did an automatic cartridge clean and nothing is working. The printer recognizes that the cartridge is full---there are no error messages---but it won't print. I also replaced the three color cartridges and they print fine, but the black doesn't. Any help would be appreciated. My printer is fairly new, I haven't done a lot of printing with it and it was printing untill the black ran out and I had to replace the cartridge.

Hi, please see links below on cartridge changes
Change to electrical chip (new design has black dot)
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03154756
Black XL size
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c02750681
Hope this helps
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Removing ink cartridge from HP office jet 6600 printer

I replaced all four ink cartridges in my HP Officejet 6600 printer (almost new) and now I can't get the black cartridge out. The original cartrige was a 932 and I replaced it with a 932XL so it is larger than the original one. It seems to be jammed in the machine.
Has anyone else had that problem?
I don't like this printer at all. It doesn't seem to stay connected (it's a wireless) and prints terrible colored pictures.

Hi janius,
I am sorry to hear that you have had such difficulty with this printer. I suggest contacting phone support. Hp printers come with a 1 year manufacture warranty, and from the sounds of it you have had the printer for a short period of time. Even if the printer is out of warranty, it is still worth calling as HP will have in and out of warranty options.
The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
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Sunshyn2005 - I work on behalf of HP

HT3669 Can MacBook Pro work with my HP Photosmart C4680 printer?

Will I ever be able to print in colour from my MacBook Pro using my HP Photosmart C4680 printer?
At last it solved my problem! When I first tried to print a document in colour all I produced with my new MacBook Pro was words and pictures in shades of grey! I downloaded software and updated drivers but still only shades of grey! I hadn't named my computer as HP Photosmart C4600 series from the drop down list. At first I saw only Apple printers listed and hadn't realised that I could scroll down below all of them and find the correct HP printer series listed. I thought because my computer had recognised the printer as HP Photosmart C4680 as soon as I connected it, showing that as soon as I pressed 'print' I didn't need to do any more than update the software. HP's help page got me there successfully in the end! I am soooooo pleased!

I noticed that you said you uninstalled the printer, but you didn't mention resetting the print system. Resetting the print system will reset the drivers the Mac has installed and make them work like they should. Give this a try and see if it gets the printer working like it should. The document below will expalin more about doing this.
Basic Printer Troubleshooting Steps for Mac
If that doesn't help, see if you are using the AirPrint driver, or the printers driver. By default 10.8 uses the AirPrint driver if the printer supports it, so I'm betting that's the driver you're using. If it is, try using the driver for the printer itself. To do this, access Print and Scan. Click the + sign to add a new printer. Select the printer from the list. Click the dropdown next to Use and select the 7515's driver. Let me know what happens.
I am a printer tech for HP.

Having problem with my hp officejet j6480 all-in-one printer

i am having problem with my HP officejet j6480 all-in-one printer it prints very slow
the operating system is windows 7 32-bits i download full driver software but that did not fix the problem
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Hi - Does it print slowly from all applications or just certain ones? In either case, you can try following the steps in this document.
In addition, try going into Control Panel, Printer, right click on the printer and choose Printer Properties. Click on the Advanced Tab and select Print Direcly to the Printer.
Hope that helps.
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I am an HP employee.

Ink cartridges life span in Photosmart Pro B8850

I have an HP Photosmart Pro B8850 Printer that we bought so I could print high quality pictures and also on 12x12 cardstock for scrapbooking. We don't use our printer very often (maybe once a month), however the ink cartridges seem to run out really fast (especially since we aren't using it). I was just wondering if anyone else is having this same problem, if there is a setting I need to fix, or if something is wrong with our printer. Any insight will be greatly appreciated! Thank you!

I have the same problem. It's costing a fortune to run this printer. I consider this as robbery. A complete set of cartridges cost over 300$, and that's ridiculous expensive. I will never again buy any HP product. The information on how many pages you can print is false. So if you are thinking of buying an inkjet color printer stay away from this one.
It's also a very noisy printer shaking like hell while printing. I was never able to make the manual feed work properly either.
Total waste of time and money.

460 desk jet problems with ink inst.

Hi there, its just now in the middle of the night i bben working for several month doing all print out now. the printer blik orange and i open to replace both 338 and 343 ink but it won't go to the right position to change the ink.But on my computer everything seem ok, like its printing. but its still bliking. I have changed them by letten my hand stop it gently in position but nothing happens. I am so f.. confused and need to do it Thanks

Hi @ChrissyStar,
Welcome to the HP Forums!
I understand that your HP Deskjet 1000 will not print using the black ink cartridge, but will with only the color cartridge.
Please take a look through this print quality guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet 1000, 2000, 3000....
Thank you for posting, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Cannot access ink cartridge carrier on HP Photosmart 5510

I just got a new HP Photosmart 5510 all-in-one Printer and I have not been able to install my ink cartridges because my ink cartridge carrier is stuck where I cannt access it. Isn't it supposed to come out when the ink cartridge door is opened?

It could also be the door switch. If the sensor detecting the door being open is not tripped, the printer will not send the carriage to the middle.
Is it still under warranty? This is how to contact HP support: www.hp.com/go/totalcare
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I am employed by HP

HP 7280 all-in-one says ink cartridges are empty and will not print from PC, but it copies fine.

Replaced 2 ink cartridges in hp 7280 but still says both cartridges are empty and will not print from PC, but it will copy fine. When I try to print I get a error box that says "Ink cartridges empty - replace black and yellow ink cartridges to continue." They are brand new - just bought them - expiration date Sep 2015. Have tried rebooting and disconnecting and reconnecting everything. Same error, but it still will do color copies fine - all cartridges are working. Help?!

Hi tfmartin,
I understand you have a Photosmart C7280 that you are unable to print to from your computer. I'm sorry to hear about this, but I will certainly do my best to assist you in resolving this issue.
Before I can offer any suggestions I do need to know which version of Windows or Mac that you're using and how the printer is connected (wireless or USB). Once I have that information I should be able to help you better. In the meantime, if you're using Windows, please download and run the HP Print and Scan Doctor to see if it can assist with the issue at hand
Hope to hear back from you soon! Have a great day
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Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

What causes the ink cartridge's to bleed inside the printer?

3310 a-in-1
what causes the ink cartridges to bleed inside printer? have changed out all cartridges - problem still persists

Hi @dkp529,
Welcome to the HP Forums!
I see that you are wondering what causes the ink cartridges to bleed inside the printer. I am happy to help!
Most likely this is a mechanical issue with the printer itself, especially if you have changed out the cartridges and the problem is persisting. The best option at this point is to, please call our technical support at 800-474-6836 for an upgrade. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this answers your question, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Why does my photo ink cartridge drain when I'm not printing photos?

I usually use grayscale mode to print out text-only documents and occasionally use the ColorSmart sRGB option for color documents. I have an XL black ink cartridge installed, along with the three color cartridges and a photo cartridge (bow tie). Even with this usage pattern, it seems my photo cartridge needs frequent replacing. Also, I can't print out a text-only document in grayscale when the photo cartidge is low--even if the XL cartridge is new. This doesn't make sense to me. Is there a setting I need to change so my printer draws from the XL cartridge instead of the photo?

Hi, What is your printer ? Grayscale option will use all colors and mix together to make black therefore it uses photo ink (black) more than normal black. If you wish to use black ink only, you need to select Black ink only from Grayscale options (pull down in Set Preferences). Regards.

Problem with ink cartridges in my HP Photosmart C4680 Printer

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