Problem with install Premiere Elements 12 trial version

Dear support
I have a little problem with install Adobe Premiere Elements 12 (trial)
During the installation I get the message (in German) Während der Installation des folgenden Produkts ist ein Fehler aufgetreten: . Starten Sie Ihr System neu und versuchen Sie es erneut.
I installed the SW in two different notebooks. Unfortunately I get the same message on both notebooks.
Below I have make some print screens during the installation and the error message.
second picture is the error message.
Could you help me in this case what I can to do?
Thanks in advanced for you support.
Best regards
Murat Tan

Try the basic troubleshooting steps :
Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista/ )
--> It’s already enabled
Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-servic es-windows.html )
--> I have disabled it.
Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
--> I have disable it.
Reboot and Install in the enabled Administrator account and check.
Murat Tan
PC-Supporter/Telecom
Kistler Instrumente AG
Eulachstrasse 22, 8408 Winterthur, Switzerland
Direct +41 52 2241 911, Main Office +41 52 224 11 11
[email protected]<mailto:[email protected]>, www.kistler.com
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Similar Messages

Problems with installing Premiere Elements 12

I downloaded the trial version of Premiere Elements 12 and decided to upgrade to the full version, so I purchased it, downloaded it and installed it. Put in the serial number I had been sent via hotmail etc. Eventually I was told to restart the computer which I did, and when the computer started up again a window was automatically opened up which showed a page from adobe's webpage, where it said I had to "log in and continue the download of the software purchased from Adobe Store". I clicked this link which took me to another page where I was told to select my country, then I was just taken to the "adobe.com/products/catalog" page. Now what? When I open the Premiere Elements 12 icon on my desktop it is still the trial version. Some help please?

Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
-http://helpx.adobe.com/contact.html?product=premiere-elements

Problem with Adobe Premiere Elements 10 : error DW046

Dear community members,
I have bought Adobe Premiere Elements 10 and installed it from the DVDs on my MAC OSX10.5.8 on december 27, 2013
When creating a new project , I get the following message :
following a serious error, Premiere Elements 10 must stop
Then I click OK and I get a new message :
The Premiere 10 application has closed suddenly after having been rebooted
Then I end up to the error report window. I have sent the error report to Apple ( I can send it to you if you want)
I have also got the following error message :
DW046 : following conflicting process were running, block : dynamiclinkmanager
Notice : it seems this problem is occuring since I underwent a power failure while working on a project. When I want to open an existing project I get the following message :
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When I say YES, I save it and it comes back to the welcome menu and I cannot see this project.
I have tried to deinstall and reinstall Premiere 10 : this is impossible since I am required to deactivate dynamiclinkmanager that I cannot find.
Notice that Adobe AIR is unable to find a solution whilst it recognizes there is a problem.
Thanks you for your help

AT Romano,
The various links you have provided were very helpful. I could kill the dynamiclinkmanager.
It seems that it is now working.
Thank you, your reply was very quick and your advices very good
Kitaguchi38
Date: Wed, 1 Jan 2014 19:39:00 -0800
From: [email protected]
To: [email protected]
Subject: problem with Adobe Premiere Elements 10 : error DW046
    Re: problem with Adobe Premiere Elements 10 : error DW046
    created by A.T. Romano in Premiere Elements - View the full discussion
kitaguchi38
When you get the message
it seems that Premiere Elements has closed in an unexpected way during the last session. Do you want to open the previous project?
Do you go to the last AutoSave to open that or do you go to the save location of the project file (project.prel) to open that file?
Are you getting message to close the dynamiclinkmanager so that you can move forward?
If so, please check out dynamiclinkmanager location in the following link
http://helpx.adobe.com/photoshop-elements/kb/preference-file-locations -photoshop-elements.html
Have you seen this Photoshop Elements Forum thread with the same DW046?
http://support.muse.adobe.com/message/4771879
More later.
ATR
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Problem with installing Photoshop elements 9 and adobe support advisor

Hi, I've received a graphic tablet with 2 programs: the first has been downloaded and works perfectly while the second, PSE9, has been giving me problems for at least a week!
I downloaded it and now I have a winzip file full of strange things (one of this is set up exe which tells me that I have to install adobe support advisor) and two files which said 3DF.tmp and PSEP9(1).zip.download and if I try to click them they tell me that I have to find on the Net the program to open them because I can't. And I don't know which program is required.
I tried a lot of times to download the adobe support advisor, I have enough space on my disc and my farewall is deactivated, but when the program begins I saw this annoyant message
cpsid_82829s5 Missing installation file bootstrapper error occured
with this code for a support from adobe 00-67325-032018052012
I unistalled it and retried, but nothing.
Please, I just want to use my tablet with the programs which are comprised in the package, why it's so difficult to download this damn photoshop elements 9????????????
Thank you

In the error message it doesn't tell me
"Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again,"
neither "Installer failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem."
and I have enough space and I have Windows xp then I should be able to install it. I tried to unistall and install again the support advisor but nothing. I'm desperate.
Messaggio originale----
Da: [email protected]
Data: 18/05/2012 22.20
A: "Questionlady"<[email protected]>
Ogg: Problem with installing Photoshop elements 9 and adobe support advisor
Re: Problem with installing Photoshop elements 9 and adobe support advisor created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion
Did you try the steps listed in http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-b ootstrapper-cs5.html which was identified by the Adobe Support Advisor? If so can you please list each step and the result of those steps. This will allow us to best advise you on your next steps.
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Start a new discussion in Trial Download & Install FAQ by email or at Adobe Forums
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Premiere Elements 10 trial version vs buying Elements 11

Hi!
I downloaded Premiere Elements 10 trial version last week but now 11 is out!
I (unfortunalty for me) didn't realize watermarks would "stay" until I bought full version but I figured I might as well buy the 11 version since it's out. So how can I do this since when I open program it asks me if I want to purchase version 10? and most importantly, will I loose all the work I've done so far???
Thanks!
Vivivd45

You are welcome to uninstall the Premiere Elements 10 trial and install the Premiere Elements 11 trial. You can locate the trial at http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=us.

Problem with Adobe Premiere Elements 12 using Scary Halloween template

I'm having a problem with Adobe Premiere Elements 12 using Scary Halloween template under Menu Theme. My problem is the red line is default to Scenes. I would like it to default to Play. How can I do that? Is it a bug?
Side Note: Other template default to Play Movie
Thanks

jeffrey caban
No bug. Just the way the .psd for the Scary Halloween template was put together.
You are going to have to get into the .psd for the Scary Halloween template and rearrange the
Layer Sets. Do you know how to do that? If not, I will give you very specific instructions on how to
do that.
You want the order of the Layer Sets to look like
That is what worked for me just now to get the disc menu Preview to open to the main
menu with the red highlight under Play.
We will be watching for your reply.
ATR

Big problems with installion Premiere Elements und Photoshop Elements 12

Big problems with installion Premiere Elements und Photoshop Elements 12 auf Windows 7, shared technologies not found. Tried all tips and notes from the community (6 hours work), nothing helped./
Habe Riesenprobleme mit Installation Premiere elements und PS elements 12, gemeinsam genutzte Technologien werden nicht installier, habe alle Hinweise aus den Foren bereits probiert (6 Stunden Arbeit). Wer weiß wirklichRat?

Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
-http://helpx.adobe.com/contact.html?product=premiere-elements

Problem with Adobe Premiere Elements 11

Hello
Need your advice .
Problem Description:
Adobe Premiere Elements 11 (BOX)
After adding any the timeline material ( pictures or music or video) , 2-3 seconds hanging.
Then closes without any notification.
This program gave me a friend, not for need. He used it to me.
By not knowing at first I installed a Pr, and then my friend temporarily deactivate the license .
In the "Help" menu is available only " Deactivate" ...
It is a problem with the activation or something else?
Hardware:
Operating system Windows XP 32bit sp3
3GB RAM
Processor Intel Q8300 ( 4 cores )
motherboard Asus P5P41TD
video card nVidia GT220 - Latest drivers
Direct X 9.0c
Software:
last QuickTime
microsoft visual c + + 2008 redistributable
microsoft visual c + + 2010 redistributable
net framework 4
net framework 3.5
net framework 3.5 language pack
k-lite codec pack full
Help please .

-What model of camcordder is your video coming from and what format and resolution is it?
I tried to add a video with the two devices.
Samsung HMX-H300
Video settings added to the project:
Video: MPEG4 Video (H264) 1280x720 50fps 12009kbps [V:
HMX-H300 [eng] (h264 main L4.1, yuv420p, 1280x720, 12009 kb / s)]
Audio: AAC 48000Hz stereo 127kbps [A:
HMX-H300 [eng] (aac, 48000 Hz, stereo, 127 kb / s)]
Used settings:
PAL-AVCHD-AVCHD LITE 720p50
The same thing happens and another video.
Sony DSC-H5
Video settings:
Video: MPEG1 Video 640x480 30fps 104857kbps [V: mpeg1video, yuv420p, 640x480, 104857 kb / s]
Audio: MPEG Audio 32000Hz mono 64kbps [A: mp2, 32000 Hz, mono, 64 kb / s]
Used settings:
DSLR-480p-DSLR 640x480p50
the same result.
-How did you get the video from this camcorder to your computer?
Files are copied to the flash card to the HDD.
-Have you ensured that a video clip from this camcorder is the first clip on your timeline so that the program can match its project settings to your video specs?
Yes. Video clip from this camcorder is the first clip in the timeline.
Parameters of the project and the video above.
-When your project settings match your video specs, you will NOT see a yellow orange line along the top of the timeline, above your video clips, in Expert mode. Is this the case with your project?
No. I suspect that the problem occurs in the video is displayed on the timeline.
Because the assets of the project and put the video thumbnail is displayed on this video.
at the time of the drop on the timeline displays only rectangular frame that meets the duration of the video itself. let go of the mouse button. Displays only the blue rectangle.
Thumbnails of the first and last frames do not appear. takes 2-3 seconds and Pr closed.
I believe that until you see the yellow line is not reached.
-Have you ensured that any photos you use are sized to no larger than 2000x1500 pixels in size?
Yes, size is not more than 2000x1500
- You're using a somewhat antiquated 32-bit operating system that can make limited use of your RAM load (which may explain why you only have 3 gigs of RAM), so you'll need to optimize your workflow by matching project settings to your video as closely as possible in order for the program to work effectively and stably.
yes, you're right. need to upgrade to 64bit. so I put 4GB of RAM, but I can not install 64bit Vindovs. no time. and available only 3.25 GB.
I would add, I hope it will help isolate the problem.
I've been tracking work in process monitor Pr. the very moment when it closes when you move the video on the timeline.
begins after the closing lines
Registry
RegOpenKey
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ContentAnalysisData.dll
Before doing so, refer to
File System
C:\Documents and Settings\All Users\Application Data\Adobe\Premiere Elements\11.0\Online\DVD Templates\All_Lang\General\(A) Fun\it_IT_FUN_PAL_S_SM_OUTPUT_s_prv_sm.png
and the like ...
I turned drvatson. now the error appears as a window.
System disk, and on which stands Pr error checking. there are no errors.drive on which stands Pr error checking. There are no errors.

Another crash problem with Adobe Premiere Elements 4

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DEll XPS 420
Intel (R) core (TM)2
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I'm not sure what's up at this point, if doing a Save As and deleting your render files doesn't fix your glitch (and assuming you've got adequate, freshly defragmented room on your drives for the program to work).
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Windows XP:
Documents and Settings/[username]/Application Data/ Adobe/Premiere Elements/8.0/MediaIO/Presets/OTHERS
Documents and Settings/[username]/Application Data/ Adobe/Premiere Elements/8.0/Settings/Custom
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Users/[Username]/AppData/Roaming/Adobe/Premiere Elements/8.0/SC/Presets

Problems with Adobe Premiere Elements 10 silent installation with SCCM 2007

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I have followed these instructions:
http://www.appdeploy.com/packages/detail.asp?id=2331
If i try this commandoline:
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Installation problem with Adobe Premiere Elements 10

I recently purchased a copy of Premiere Elements 10 (With photoshop elements) and I have come to brick wall in the installation. First off, I have already installed photoshop and its working fine, however when i try install Premiere i get the following message:
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Many Thanks
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This software came with hardware that was other than a PC. Therefore they cant really help me, however i'm trying to download the trial version but my internet connection is less reliable than a plumbers estimate. It may take sometime, if that fails ill have to call T/S, i have a UK based number to call if the trial fails to work. Thank you all for your suggestions so far

Problems with Adobe Premiere Elements 4.0. HELP?

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I've been trying to edit a short film for weeks now but I have quite a few problems with Premiere Elements 4.0. To start with I have a Windows 7 Toshiba Satellite L750-16L with Intel Pentium.
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Truemanz
True. AVCHD was not supported until Premiere Elements 7. Those with Premiere Elements 4 on Windows typically converted the AVCHD to another format so that they could use Premiere Elements 4 as the video editor, providing they had enough computer resources for the task. Yet, there were some who could use AVCHD with Premiere Elements 4.0, but they were the ones working from a Sony Vaio that offered a special plug-in for the AVCHD support and the same computer resources considerations.
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What has not been mentioned yet is your report of not being able to work with what you describe a QuickTime (mov) footage. What are the properties of this footage...video and audio compressions, frame size, frame rate, progressive or interlaced, etc? Do you have the latest version of QuickTime installed on your computer with Premiere Elements 4? And, is your Premiere Elements 4 set Run As Administrator and/or from a User Account with Administrative Privileges?
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Thanks.
ATR

Adobe Photoshop Elements 10 and Adobe Premiere Elements 10 trial versions?

Adobe Photoshop Elements 10 and Adobe Premiere Elements 10 came with my new HP desktop. Are they trial versions? How can I tell?

Hi,
What is your machine ? You can check its specs to work this out.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Problem to install premiere elements 13

Hello, I have just completed the installation of photoshop elements 13 and want now to run the installation of premiere elements 13. Right after starting the exe.file I see the following window:
Translation: Header: Adobe-Installation Program
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Adobe-Newby
Thilo

Hans-Dieter Brand
Premiere Elements 13 on Windows 8.1 64 bit...
How far do you get in the installation of the product? Do the problem start after you try to Sign In with your Adobe ID and Password?
Have we gone through the following list besides the uninstall/free cleaner run through/reinstall with antivirus and firewall(s) disabled?
1. Does the problem exist with and without the antivirus and firewall(s) disabled?
2. Are you working with a pen and tablet device instead of a mouse?.
3. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
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ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
6. If all else fails, have you created a new User Account with Administrative Privileges and installed and tried to run Premiere
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ATR

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If you're having trouble with registration and installation, a call to Adobe Tech Support is definitely in order.
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http://forums.adobe.com/thread/414984?tstart=0
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http://forums.adobe.com/thread/416585?tstart=0
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http://forums.adobe.com/thread/390602?tstart=0

Problem with install Premiere Elements 12 trial version

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