Problem with install - serial number

I recently installed RH8 as an upgrade to X5. There is no
serial number anywhere on the DVD case so I was only able to
install it in trial mode. I spent an hour on the phone being
transferred back and forth between customer service and tech
support, each insisting it was the other department that should
help me. No luck. Does anyone know a quick way to get this issue
resolved?
Thanks!

I would call, and call, and call again and INSIST on a full
refund...get the sales department involved... that should get
someone's attention. Bet you get a serial number.
Regards,
GEWB

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Help! Problems with my serial number!

Three weeks ago, I received the message that it seemed like I was working with a counterfeit version of CS3. That's not true, seven years ago I bought the total package and created an account on adobe. I am also in possession of the license code.
No problem I thought, I enter my serial number and I can go back to work. Not so! I get the message that the serial number that I have entered is not valid !!
I have a real problem, I have several projects, which I can not run now! Is there anyone who can tell me how I can solve this problem?

Hi Ani,
When I download the new application, I get the following message:
You can only install one Adobe product at a time. Complete the other installation before attempting to install. Design Premium Adobe Creative Suite 3
This is strange because when I look in task manager, there is no other process going on.
Do you have another advice for me? Whatever would still be possible is to clean the laptop (return to factory settings) the laptop. However, the license is installed twice already and when I get off CS3 i think it is not possible to install int again because i allready used 2 licences (One on the computer where I was working and one on my private laptop).
Regards,
Marieke

Problems with Ipad Serial Number

Bought a new Ipad when it came out. Like two months later had to take it in because suddenly speakers did not work. Apple sent me another Ipad. Now I just tried to register the Ipad and it says that the serial number is under another Apple ID. What should I do?

Thanks for your response..
I did register the Ipad on iTunes as soon as I got it, with my same Apple iD. The problem is at the Apple Support page. On my list of Apple products registered, the only product thats shows is my Iphone. immediatly after my iphone information there is a space that ask if I want to register another product and there is where it says that the serial number appears under another Apple ID.

Problems with Invalid Serial Number

I had a hard-drive failure last week, bought a new disk and had to reinstall all my programs including Photoshop CS4. I entered the serial number from the back of the box that had worked on my computer for years only to get the error message "Our records show that the serial number used to set up this software is invalid." It then shows the exact same numbers I have on the back of my box - no typos - "This serial number will no longer permit you to use the product."
It then gives me a helpful link where I can buy a new serial number online. I already paid for this product once, so isn't that extortion? Any hints or help on how I can get going again without having to put up more money would be really helpful.

Thanks for the link. I did see if entering the number without hypens would work (it had boxes, though, that precluded the hyphens, and I checked on the other problem scenarios, like platform or having a bulk license. Unfortunately I am still stuck...

Problems with your serial number produk: Adobe Premier Pro CS6.

Dear,
Please, send the serial number for my success download (type of product, Adobe Premier Pro CS6)
Regards,
Fathonie AG

Hi Fathonie AG,
Please refer : http://helpx.adobe.com/x-productkb/global/find-serial-number.html for help in finding the serial number for your product.

I'm having problems with my Serial Number, can anyone help?

Hey guys.
Alright, so a few weeks ago I bought a Wacom Bamboo Capture tablet, and it comes with a copy of Adobe Photoshop Elements 8.0
Now, I installed it previously and it worked perfectly.
Then, all of a sudden, I go to boot it up, and I'm asked for my serial... AGAIN.
Also, it's giving me the whole 'Not valid' error.
It's irritating the hell out of me.
Does anyone have any ideas as to what the possible problem could be, or how I could possibly fix it?

Aeverin I would start with removing Photoshop Elements and then reinstalling it. Also which operating system are you using? Do you have any other Adobe software installed?

1 year ago i installed Elements 12 on my PC with a serial number. Today i have installed Elements 12 also on my laptop. But,...there is a problem with validation of the serial number on my laptop. Is there a need to validate Elements or will this progra

One year ago i installed Elements 12 on my PC with a serial number and it was OK.
Today i have installed Elements 12 also on my laptop.
But,...there is a problem with validation of the serial number on my laptop. Is there a need to validate Elements or will this program real disapeare in 7 days?
Hans

Hi,
Since you already have one copy activated the serial number must be logged in your account details - I would first check that the one logged and the one you are attempting to enter are the same.
You can check your account details by going to www.adobe.com and clicking on Manage Account. You need to sign in with your Adobe Id and then click on View All under Plans & Products. Next click on View your products and after a while it should produce your list.
If there is a problem with the serial number, only Adobe can help you there (we are just users). Please see the response in this thread
First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help! I am not a technical person, I just want to be able to use Photoshop Elements and ge
Brian

We uninstall photoshop cs6 on PC (creative suite design standard). How can we re-install it with our serial number ?

After a problem with photoshop cs6 (CTRL+T stopped the application with an error message and closed the window), we uninstall it.
We can't download photoshop cs6 on the adobe site to re-install it.
At the moment I am working on photoshop cc evaluation for 1 month.
What can we do to re-install cs6 with our serial number ?
Thanks.

CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
If you did not deactivate the software before uninstalling then you should remember to do that in the future should you decide to uninstall again. If you contact Adobe support thru chat they can help with deactivating the original installation.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

How can I install a trial of my purcahse before retrieving my receipt with a serial number?

The email says that after I have submitted my academic verification:
"We will review your identification within one to two business days of receipt. You will be notified when your identification is approved or if there is an issue with the provided identification. Notice will be sent to this email address. Check the order status page to address any questions about your order.
You may install and use your product as a trial for up to 30 days while awaiting receipt of your serial number from Adobe."
I bought a very large product with quite a few features, so how do I install that in particular before I get the serial number for it?
Order: Creative Cloud Indiv,ALL, Multiple Platforms, Multi NorthAmerican Language

start your trial here, http://www.adobe.com/products/creativecloud/faq.html#free-membership
or if you follow all 7 steps, you can download a trial via one of the links on this page using a browser that accepts cookies: http://prodesigntools.com/adobe-cc-direct-download-links.html
and activate with your serial number.
if you have a download problem, you didn't follow all 7 steps. typically, failure to meticulously follow steps 1,2 and/or 3 is the problem, but your browser must also allow cookies so that's (a restrictive browser setting) another potential source of problems.

I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was

I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was provided by B&H. I looked for a serial number on and in the box it came in, nada. Need a bit of help here, what can I do?
RJ@

Try to connect on Live chat one more time.
Still not connected , better to contact Adobe Phone Support
Click on Phone option and check once :
Contact Customer Care

I Don't have access to the previous computer on which i installed the photoshop, the m bord is broken and i have a new computer, how can i reinstall on my new comp' with my serial number?

I Don't have access to the previous computer on which i installed the photoshop, the m bord is broken and i have a new computer, how can i reinstall on my new comp' with my serial number?

You are allowed to have two machines with activated installations, so if you only had one installation, you still have the option to install on a second without doing anything further than that. If you originally downloaded the purchase thru Adobe then you might find a download link available in your Adobe account online. You can also download thru the following page if you can find your version:
Download and Installation Help -
https://helpx.adobe.com/download-install.html
You can have the first installation deactivated to free up the activation and have it available for another machine again as well. YOu need to contact Adobe Support thru chat for that. For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these?

I havev installed a new Hard Drive on my laptop but cannot find my Photoshop Elements product box with the serial number to install Elements 10 or Elememts Premier 10. How can I find out the serial / installation codes for these? I saw a reply however, it was not my name and assumed it was for someone else. Now timed out. Can UI still have help on this matter please?

If you registered PSE before, go to the main page of adobe.com, sign in and go to your account and you should find the serial number there in your purchases.

How to install photoshop CS6 in silent mode with a serial number on Win7?

I have a serial number. Now I have to install photoshop CS6 in silent mode with this serial number in command line. How?

Check the deployment guides in the developer center.
Mylenium

I have a new MacBook Air with Yosemite (no CD/DVD capacity). I want to install Photoshop Elements 6. Can I do this with the serial number? If pse 6 is not compatible, can I upgrade to pse 7. I do not need pse 12 or 13.

I have a new MacBook Air with Yosemite (no CD/DVD capacity). I want to install Photoshop Elements 6. Can I do this with the serial number? If pse 6 is not compatible, can I upgrade to pse 7. I do not need pse 12 or 13

I cannot answer regarding compatibility, but there is no download available for PSE6 if you would need one for this. You might be able to copy the installation files from a disk to some other removable media that the machine accepts. Upgrading to PSE7 would not be possible mainly because Adobe does not sell older versions of their software.

My Adobe Acrobat X pro is not opening after 1 month of Installing, it happens every month then I re-install to use it with my Serial Number again

My Adobe Acrobat X pro is not opening after 1 month of Installing, it happens every month then I re-install to use it with my Serial Number again

Hi hnssiva,
The answers to Pat's questions will help us get to the bottom of things. In the meantime, please check out this document: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html, as it sounds like you may be running into the issue it covers.
Best,
Sara

Problem with install - serial number

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