Problem with installing Microsoft Apps on Nokia e7

Hey Guys
I have a nokia E7 with Belle update , previously I had the Microsoft apps installed on my phone and for some reasons I had to do a full format and restore of my phone. My phone restore was only SMS and contacts.
Then I tried installing the Microsoft apps again and after the installer file downloads , it ask me if it can download a 21 MB file , so I press yes and then it says " the connection was lost , canceling the installation "
I am sure my network connections are OK, all the other applications download and install perfectly and I have tried it over 3G and Wifi. To be sure I did factory reset and it did not work.
even when it creates an icon for smart installer , the same thing happens.
I have tried anything it reached my mind and did not work, do you guys have anything else that might work?

SiavashTechDaD wrote:
I have to say I did the hard reset with  *#7370# , and before that I had formatted the mass memory as well, so after all that  the phone was just like the first day I got it.
Have a horrid feeling that your formatting mass memory has achieved same result as "hard reset" especially if you can't access Nokia Store upon device. Nokia Care facility can re-install software completely including eMMC content which truly returns device to "Out of box" state.
Have you tried "Googling" for "Microsoft Apps 2.01 (5616)"?
You will need to install Pixi enablers first, if I remember it correctly.
Happy to have helped forum with a Support Ratio = 42.5

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