Problem with IPhone 5 headphone port?

My headphones will not work unless I hold the connector in the port, anyone else having this problem? This is my first iphone and I'm new to verizon so I'm not sure what to do? Can they help me at the verizon store or do I need to make an appointment at the apple store (it's about an hour away!) Thanks!

I have a one week old iphone 5 and i have the same problem. Today I wanted to listen to some itunes on my new phone, for the first time. Right away, there was a problem - no sound through those cute new earbuds! So I tried another headset, but it didn't work so it must be the jack.
Here is what happens: When I plug in, sometimes there is sound through the earphone but it quickly stops and goes back to the iphone speakers and then the song on itunes stops playing. No amount of jiggling the jack around or pushing it in farther/pulling it out a bit works to solve the problem. It happens with both types of headphones that I tried.
Obviously it's the port. I looked on the internet and found a guy in Denmark with the same problem with an iphone 4. He showed via YouTube that there are two contacts within the port, one to switch between the speakers and the headset and the other contact for turning itunes on/off. It seems to me that there is a problem with those contacts within the port. He shows you how to take apart the phone (uh no thanks, gosh) and clean the contacts, but that is not something I think I'll try since this phone is brand new.
I am not happy about this.
Do I take it to Verizon (somehow I don't think so because I bet all they will do is send it back) or do I take it to an Apple store? I bought their Apple care thing.

Similar Messages

  • Problem with iphone 4

    I have a problem with iphone 4 update it to version 5.1 and now I can not restore wing it put it on dfu version grabs all you need to start and suddenly I even designed to connect you USB 2.0 port and sends me an error 1600 and formatie ise my laptop and everything and I can not that be

    Sorry for post I just find out how to reboot and it works very good again! You can delete the post! Sorry again.

  • Reception / Battery problems with iPhone 3GS after upgrading to iOS 4.2.1

    There are major reception and battery problems with iPhone 3GS after upgrading to iOS 4.2.1.
    I can not believe that Apple did not test this for major bugs like this one is.
    I am a business user and can not effort to have bad reception. Apple wants to gain in the business clients... I never had this with my former BlackBerrys!
    I need a reliable phone not a play thing like this is right now, it just needs it to work propely. And if a major bug like this comes along, fix it immediately. After the iPhone4 story, now this...incredible! Going back to my reliable BlackBerry! It just ain't reliable and takes forever to fix a problem.

    I have the same issue after iOS 4.2.1 update. I am using iPhone 3GS officially unlocked by Apple. I tried using different SIM cards and both carriers show same problem when using phone in 3G mode. Phone falls back to EDGE mode showing 'E' from '3G' at start. I have reset the phone and rebooted several times and moved to different cell areas in the city just to verify the problem.
    I had no such issues earlier. I also have Nokia E71 which shows full signal and has no such issues.
    I have posted the bug on apple iphone feedback page. I hope they Apple will fix the problem and test the release properly on all models before releasing to public.

  • Anyone having problem with iphone getting not delivered message after sending picture and it really is getting delivered to recipient.

    Anyone having problem with iphone getting a not delivered message after sending pic and it really is getting delivered to recipient.

    Same problem here with and I've done everything shy of a total reset which I also find unacceptable. This problem exists on all iMessage platforms (iPhone, iPad, and Mac) so I don't see how restoring my iPhone would help the problem.

  • I have a problem with iphone 4s...is ringing but another sounds not working....please help me!!!

    i have a problem with iphone 4s...is ringing but another sounds not working....please help me!!!

    Hi pystyke,
    Welcome to Apple Support Communities.
    You may find these links helpful with troubleshooting the audio issue you're experiencing:
    iPhone Assistant
    http://www.apple.com/support/iphone/troubleshooting/
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Best,
    Jeremy

  • Having a little problem with iPhone 3G.

    Hi!
    I have problem with Iphone 3G 16 GB. I was trying to reset all the settings in the iphone but something went to wrong side and now probably operating system is damaged and only icon for connection to the iTunes is showing up. ITunes is not recognizing the phone. Please can you help me!
    Thanks in advance.

    Hey gonche,
    The iPhone is in Recovery Mode, generally the iPhone will have to be restored to get it out of recovery mode.
    This article: http://docs.info.apple.com/article.html?artnum=305744 will walk you through restoring the iPhone.
    -Jason

  • Have any of you had a bending problem with iPhone 6 plus?

    has anyone had a bending problem with iPhone 6 Plus?

    http://www.washingtonpost.com/blogs/the-switch/wp/2014/09/25/no-you-probably-can t-bend-the-iphone-6-plus-unless-youre-a-bodybuilder/?hpid=z17

  • I have a problem with Iphone 5 pocketdialing constantly

    I have a problem with iphone 5 pocketdialing constantly

    Tap the Sleep/Wake button BEFORE you put your phone in your pocket.

  • Hello, I have a problem with iPhone 5c softhware update ( The iPhone "iPhone" could not be restored. An unknown error occurred (27))

    Hello, I have a problem with iPhone 5c softhware update ( The iPhone "iPhone" could not be restored. An unknown error occurred (27))

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    The" may need service' meand there is a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Sir i have a problem with iphone its factory locked how to unlock

    sir i have a problem with iphone its factory locked how to unlock

    You have asked this question 3 times. Each time the answer being the same. ONLY, the original cellular provider can unlock the phone. However, if the phone has been previously hacked to provide unlocking, the fact that you have updated it has now re locked it. It is possible that it might never be ale to be properly unlocked.
    https://discussions.apple.com/message/22282979#22282979

  • I have a problem with iPhone is that I can replace it at points of sale in the U.S. because I bought from Saudi Arabia because the problem I think in the hard ware software worked more than 3 times did not fix

    dears,
    I have a problem with iPhone is that I can replace it at points of sale in the U.S. because I bought from Saudi Arabia because the problem I think in the hard ware I do resoftware more than 3 times did not fix.
    Network also always missing.
    I am living in KS Wichita. I hope you help me pleas.
    Regards.

    iPhone warranty is not international. You will have to return your
    iPhone to Saudi Arabia for repair/replacement. Either take it back
    yourself or send to friend/relative for them to take to Apple. Apple
    will not accept international shipments for repair nor will Apple
    ship repaired/replaced iPhones out of the country where the repair
    was done.

  • Someone have problems with iphone 5 flash dark photos

    Someone have problems with iphone 5 flash dark photos

    http://support.apple.com/kb/HT2101?viewlocale=en_US
    It is normal for it to get warm when it's being used, especially if it is hot outside. It can even get uncomfortably warm. As long as it is not causing you physical harm (as in giving you burns) or displaying a temperature warning, then it's normal behavior. It's like taking your laptop outside and using it. Except the laptop will probably burn you.

  • Is there a fix for the connectivity problems with iPhone 5S and ISO 7.0.2?

    Is there a fix for the bluetooth connectivity problems with iPhone 5S and ISO 7.0.4?
    I am having problems connecting the BT Audio and the handsfree phone connectyion is unreliable in 2012 Mitsubishi Lancer XL.
    All worked OK with ISO 6.

    Hello CraigNicholson
    You would need to sync with iTunes to get that process to work for you. Check out the article below for more information on how to resolve that issue to get the proper token to use Push Notifications again.
    iPad and iPod touch: Unable to use YouTube or Push notifications
    http://support.apple.com/kb/ts3305
    Regards,
    -Norm G.

  • I HAVE PROBLEM WITH IPHONE MIC

    I HAVE PROBLEM WITH IPHONE MIC

    Hi Modular747,
    I admit that I cannot be sure that we have the same problem.
    But saying that it is not likely to be a design issue (or an issue for a specific batch) because you know 30 people without this issue, is also not really sustaining....
    The specific issue is that the mic is not working when having a phone call, but that it is working with other apps (like voicerecording) also putting the phone on the speaker works.
    Obviously you are a experienced moderator of this forum and you might even have connections within Apple Support. So in spite of reprimand me, it would be nice to get a solution for this issue, which apperently many iPhone4 users suffer reading these posts....
    https://discussions.apple.com/thread/3402377
    https://discussions.apple.com/thread/3405180
    https://discussions.apple.com/message/17815737#17815737
    Thanks in advance for your solution.

  • I have problem with iphone 4s it's yellow screen

    I have problem with iphone 4s it's yellow screen 

    So do lots of people, me included, but Apple say it is not a fault.

Maybe you are looking for

  • Possible GET_PRINT_DOCUMENT bug (signature 2)

    APEX 4.0.2 Oracle 11.2.0.1.0 Based on our testing, GET_PRINT_DOCUMENT only returns XML for report queries within the current application. i.e. It appears the GET_PRINT_DOCUMENT API ignores the value passed into p_application_id. I verified this behav

  • I'm having trouble importing photos to my Ipad2

    I followed all the instructions, attached the iPad, selected the device and hit "photos," then selected a folder (73 photos) from my PC.  Now my iTunes says it's syncing to the Ipad but it also says (unendingly) "Accessing iTunes Store."  Is this wha

  • No HDMI sound to my TV with my g6 notebook with HDMI Codec drivers installed.

    No HDMI sound to my TV with my g6 notebook with HDMI Codec drivers installed using Windows 7.

  • Streaming video problem in FF4

    Can't stream video: EMP v.3.0.0.r426652_426614_1 Playlist URL : http://playlists.bbc.co.uk/news/10318089A/playlist.sxml Error code : CDNRedundancyManagerError [0] : null

  • CSV Content conversion

    Hi all, My SENDER Message Type sturcture is MT_FI_SEND                 ( 1 TO 1)   Record    ( 1 to 1)     Row                          ( 0 TO UNBOUND )       doc_header           ( 1 to 1)           details1           details2           details3...