Problem with iphone5 not switching on apple logo flashing

iphone5 wont switch on & apple logo just flashes. Cannot restore either. ?

Zemoj, if you have an Apple Retail Store, they can test your battery. It sounds like you battery is at the end of its life.
Mikewood25. Check for security software blocking iTunes from communicating with your iPhone. Sometimes you have to remove the security software completely—shutting it off doesn't do the job.

Similar Messages

  • Classic: will not recharge; apple logo flashes every few seconds then fades away; have tried the 'reboot' advice i.e. move hold switch on and off, hold menu and center button, no success.  have tried this many times and kept connected for several hours.

    I have a classic, several years old.
    It will not recharge; the Apple logo flashes every few seconds then disappears. 
    I have tried the 'reboot' advice i.e. move the Hold switch on and off, hold the Menu and Center buttons, no success. 
    I have tried this many times and kept the ipod connected for several hours.  And I have tried two different cords, one connected to the desktop computer, one connected to electrical outlet.

    Hi enbridge4,
    If your iPod Classic won't charge or turn on, you may find the following articles helpful:
    Apple Support: iPod won't turn on
    http://support.apple.com/kb/ts1383
    Apple Support: iPod's battery doesn't charge
    http://support.apple.com/kb/ta44551
    Regards,
    - Brenden

  • HT201263 None of these answers help my problem.  My ipad will not leave the Apple logo.  I hold both buttons and the screen goes black, then the apple logo immediately pops back up.  I can't do anything because the apple logo just keeps popping back on.

    I haven't been able to find any answers that solve my problem.  My Ipad will not leave the Apple logo.  I hold both buttons and the screen goes black and then the Apple logo immediately pops back up.  I can't get the red slider screen at all.  No matter how many times I hold down both buttons the screen goes black and then the Apple logo pops right back on.

    Before you do anything else, try charging via a wall outlet for a while, since its off. Then try turning it back on.
    When you put the device into recovery mode it allows you to restore the device when no other options work. You do risk losing everything currently strored on the ipad itself. Hopefully you've performed regular backups either via itunes, icloud or both. Evern if you have synced content to either of those, you may not lose everything. All previous purchases have been saved in the itunes and app stores, so you can dowload them again.
    while the ipad is off, press and hold the home button and plug the usb cord into the ipad. You should see a message pop up on the itunes window on your compoter screen that state it has discoverd an ipad in recovery mode.
    You should now be able to restore

  • Anyone else haveing a problem with appointments not syncing, duplicate appointments when syncing with Outlook? Also, noticed that my primary SMTP disappeared, and I had to re-establish to send e-mail. Apple tech support was worthless.

    Anyone else haveing a problem with appointments not syncing, duplicate appointments when syncing with Outlook? Noticed the problem a couple of days ago.
    Also, noticed that my primary SMTP disappeared, and I had to re-establish to send e-mail.
    Apple tech support was worthless on both issues.

    Hi I am also in the UK, but not with Tiscali and am having the exact same problems. I can also send with wifi, but not 3G. I have tried amending all sorts of settings, including those above and amending the smtp server to the settings for my provider, but all to no avail.
    It is thoroughly frustrating, as I cannot send emails unless I have wifi access.
    Any further suggestions would be very welcome.

  • TS3148 my mackbook air starts up with a  persistent grey screen, apple logo and spinning gear

    my mackbook air starts up with a persistent grey screen, apple logo and a spinning gear. It will not show the login window

    Press and hold the power button down to force a hardware shutdown (emergency use only!)
    Next find the Shift key and hold it and press the power button, the machine will boot into Safe Mode.
    Next backup your files to a external drive just in case.
    Emergency backup procedure
    Drag and drop copy your users file folders (music, pictures, documents etc) to a regular external powered drive as soon as possible.
    Do not use, setup or trust only TimeMachine at this troubled time as it will copy corrupted data and we need just your users files safe just in case. TimeMachine cannot be used with a Windows PC.
    Unmount and Disconnect all external drives once the backup process is completed.
    Note:
    If you have any over 4GB sized files, those won't copy to a standard formatted FAT32/MSDOS drive from the factory, if you need to save these 4GB+ files use another blank/empty drive and use Disk Utility to format it 1 Partition, Option: GUID,  Format: OS X Extended Journaled (or the standard default one for older Mac's).
    Mac's cannot copy to nor format a NTFS  drive. ExFAT format to be used with a Windows machine must be right click formatted by Windows, not OS X (does it wrong) XP macines can install a free exFAT update from Microsoft. Vista-Win 8 can format exFAT.
    Formatting a drive will erase all data on it.
    Most commonly used backup methods
    Your problem is likely due to a incompatible third part at boot kernel extension file that some program installed into OS X at some time.
    If you can recall which programs you installed using your Admin password then that's a good place to start and update or uninstall those programs.
    The next solution is a #8 Reinstall Just OS X + Software Update fully,  this will replace OS X with a new copy, fix OS X if it's the cause and kick out ALL third party kext files out of OS X.
    You also can manually drag and drop the third party kext files (if you know what they are) out of of the System/Library/Extensions folder and reboot.
    ..Step by Step to fix your Mac
    Solving at boot kext issues in Snow Leopard

  • When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync my ipod. Has anyone had a problem with itunes not recognizing an ipod?

    When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync it. Has anone had any problems with itunes not recognizing an ipod?

    Hi sarahdavis0_o,
    Welcome to the Apple Support Communities!
    If neither your iPod or iPhone are being recognized by iTunes when connected, I would recommend the steps in the following article.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Have a great day,
    Joe

  • HT5312 So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

    So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

    If you mean that you aren't getting the reset link, then from the page that you posted from :
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    You can contact iTunes Support in your country via this page : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • My IPad Air is frozen with a white screen and Apple Logo on it.

    My Ipad Air is frozen with the white screen and apple logo.  I've tried resetting it several times and that doesn't help.  I tried connecting to ITunes, but it isn't recognizing the device. 
    The battery is fully charged, at least for now, so I am not sure what else to try.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • I have ongoing problems with "application not responding" in various programmes, ie Word, Excel, Illustrator, Photoshop, iPhoto etc. I recently subscribed to CC but the problem still persists. Any advice please?

    I have ongoing problems with "application not responding" in various programmes, ie Word, Excel, Illustrator, Photoshop, iPhoto etc. I recently subscribed to CC but the problem still persists. Any advice please? This applies to my iMac and my macbook air! I'm using OSX Version 10.9.3

    Hi Shauneenb,
    Welcome to the Apple Support Communities!
    If you are having issues with multiple applications becoming unresponsive I would suggest the steps in the following article, including starting in safe mode.
    OS X Mavericks: If an app freezes or quits unexpectedly
    http://support.apple.com/kb/PH13975
    I hope this helps,   
    -Joe

  • I have some old pagemaker files that I need to open so I have bought a G3 on ebay. It turns on OK but all that comes uo on the screen is an envelope with alternating question mark and apple logo. Any ideas?

    I have some old pagemaker files that I need to open so I have bought a G3 on ebay. It turns on OK but all that comes uo on the screen is an envelope with alternating question mark and apple logo. Any ideas?

    I suggest you get 9.2.  You need to install the same or later version of the OS.  One some computer the shipped version has extra drivers.  The drivers will not be in the official release in this case 9.1.  They would be in 9.2.
    Mac OS 9.1 (Mac OS ROM 7.5.1) and Mac OS X 10.0.4 (4P13)
    *blinking question mark*
    The blinking question mark means that your mac firmware could not find a valid operating system
    on one of your disk volumes.
    Somethings to do to resolve the blinking question mark.
    http://docs.info.apple.com/article.html?artnum=58042
    Try holding down the option key then power on.  This brings up the startup manager.  Click on your hd. Click on right arrow key.
    You need to figure out the level of your firmware before installing 10.2 or greater. ( The PC name for firmware is BIOS. ) Installing 10.2 with a down level firmware will most likely make your iMac unusable and difficult to fix.
    What is firmware?
    The firmware software receives control when you poweron your machine.  It does some hardware testing and some hardware configuration then passes control to your version of Mac OS.   It reside on a PROM ( program read only memory ) chip on the logic board.
    Figuring out what level of firmware you have?
    Open Firmware, boot into Open Firmware.
    Power on your iMac while holding down command+option+o+f
    The first output line contains the firmware level. Mine reads:
    Apple PowerMac4,1 4.1.9f1 BootRom built on 09/14/01 at 13.18.04
    Copyright 1994-2001 Apple Computer Inc.
    On my machine, I have 4.1.9f1.
    What firmware do you need?
    http://docs.info.apple.com/article.html?artnum=86117
    For a slot loading iMac, this article indicates that you need to be running 9.1 or later version of Mac OS Classic.
    http://docs.info.apple.com/article.html?artnum=75130
    "The iMac Firmware Update 4.1.9 will only run on iMac computers with lot-loading CD or DVD drives running Mac OS 9.1 or later from a local drive. If you are using Mac OS X you must boot from a local Mac OS 9.1 or later writeable partition (not a CD, or network disk) prior to following the update instructions."
    You can download the Mac OS 9 updates from the Apple site.
    http://support.apple.com/kb/HT1387?viewlocale=en_US

  • HT1369 my iphone 4 will not turn on apple logo just flashes

    my iphone 4 will not turn on apple logo just flashes

    Hey laysams64,
    I would follow these troubleshooting steps:
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    from: iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • HT201263 Iphone not booting up, apple logo seen intermedantly

    Iphone 4S - not booting up
    apple logo comes and goes intermedently

    Hey, I've got two suggestions for you, one is better than the other. Both are based on personal experience.
    Better, but still inconvenient: There is an app that's causing you issues. I had a bad installation of an RSS reader that was causing slowness, reboots, and very, very long backups. When I restored the iPhone, I did so without any apps and lo, the problems were gone. When I reinstalled that app, they came back. I know things are supposed to be walled off and such, but I've seen a number of apps updated to fix a memory leak, and those can cause issues. The app has since been updated and the issue went away.
    Second, and more painful: The battery is, in fact, on the way out. Same iPhone, a year later. Battery wasn't holding a charge. Acted a bit like you describe. Stupidly allowed a non Apple certified person do the fix, as he charged less than half of the $2200 Apple wanted. Now I have a 3GS because he botched the repair and Apple got the $200 anyhow.
    I hope it's the first, I really do. But that battery is pushing 3 years old, and I'm sure it's been cycled enough times that it's near its end of life. Might want to consider one of the better third party repair shops that will do a diagnostic for free or a nominal fee. Avoid Bubba in the next town over at all costs. I should have.

  • I still am having problems with Aperture not loading,  It just refuses to work, and I get the message saying it has encountered a problem, and I may need to re-install which I have done dozens of times. The fix mentioned on an earlier post wont work as it

    I still am having problems with Aperture not loading,  It just refuses to work, and I get the message saying it has encountered a problem, and I may need to re-install which I have done dozens of times. The fix mentioned on an earlier post doesn't work as it is for Ver 10.6.6 and I am running 10.6.7

    Do you have Final Cut installed on your machine?
    If so, you may want to look at this article: http://support.apple.com/kb/TS3528
    Let us know if that helps.

  • Nothing will turn my iphone 4s back on, it randomly turned itself off and nothing will come up on my screen. Not even the apple logo. Tried plugging it in and no response.

    I have only had my iphone 4s for maybe two weeks and randomly i didnt use it for maybe an hour and it was like it was off i tried to turn it on and no response. I tried to reset it by holding the home and power button no response. I plugged it in the computer no response. Not even the apple logo. I have tried everything and i have no  idea what is wrong or what to fix it.

        Hi Danielle_Longwood,  Let's make sure your iPhone sees the light of day once again!  You did state that you held the Power and Home keys but were they held long enough as per Dark_Waters instruction?  Has there been any physical or liquid damage to the device?  Was the device originally purchased new from Verizon Wireless?  I am eager to work with you further and find a solution!
    Thank You,
    YaleK_VZW
    Follow us on Twitter @VZWsupport

  • My ipod touch 4th generation will not leave the apple logo sign

    my ipod touch 4th generation will not leave the apple logo sign what do i do to turn it on and work ? please help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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