Problem with iPod Updater 2006-08-28

Hi,
It seems that there is a bug in this version of the iPod Updater. I didn't know where to post so I came here as this problem may be the related to the fact that I use it on my Nano 1Go.
When I restored my iPod, the iPod Updater created a void SysInfo file :s
So this was a problem to test stuff like iPodLinux.
I had to restore it with the precious version on the CD (2006-03-23) and then make an update with the 2006-08-28 to keep the SysInfo file.
Is it normal ?
Could someone warn apple of this bug ?

I was a fool. I refrained from updating because I knew better than to try to fix something that isn't broken, but I was hungover and upset about the fact that whenever the headphones cord wiggles my ipod pauses. I was convinced for the split second in between two throbbing beats in my head that perhaps the new update would give me an option of shutting that aspect of the ipod off. Woe is me.
Now 10 gb of my music is unavailable. The ipod just skips over it. It didn't delete the files, they're all still there, I just can't play them; not on the ipod nor on the computer (not original computer for ipod). In Itunes an exclamation point shows up in the first column whenever I try to play certain songs, but there is no information about what is wrong. If I go to info on these songs there is no entry for Profile: Channel: or Encoded With:, unlike the rest of my songs that still work.
Any hope of recovery?

Similar Messages

Any known problems with iPod Updater 2006-06-28?

I was wondering if anyone's had any issues with their iPods since updating with the iPod Updater 2006-06-28.
Thanks!

I was a fool. I refrained from updating because I knew better than to try to fix something that isn't broken, but I was hungover and upset about the fact that whenever the headphones cord wiggles my ipod pauses. I was convinced for the split second in between two throbbing beats in my head that perhaps the new update would give me an option of shutting that aspect of the ipod off. Woe is me.
Now 10 gb of my music is unavailable. The ipod just skips over it. It didn't delete the files, they're all still there, I just can't play them; not on the ipod nor on the computer (not original computer for ipod). In Itunes an exclamation point shows up in the first column whenever I try to play certain songs, but there is no information about what is wrong. If I go to info on these songs there is no entry for Profile: Channel: or Encoded With:, unlike the rest of my songs that still work.
Any hope of recovery?

Smart Playlists are fixed with iPod Updater 2006-01-10

Hello Podders, Resident Furball here...
iPod Updater 2006-01-10 restores dynamic updating of Smart Playlists on the iPod
iPod Updater 2005-06-26 disabled the onboard dynamic updating of Smart Playlists on iPods older than the Nano and Gen5. This feature can now be restored using iPod Updater 2006-01-10.
We held lengthy debates about this issue on Discussions (here, here and here), as well as the iLounge thread that sparked a dedicated website.
However, we are glad to confirm that the latest iPod Updater resolves this issue, as I was informed by email from Apple Level 2 Support, and as tested by some of our long-suffering Gen4 and Pod Photo users. The Apple KB article on Smart Playlists has also been updated.
Since the threads that I started have now been locked down to reflect resolution, I'm posting this just to confirm that everything now appears to have been resolved, and I would like to thank everyone here on Discussions for their patience and excellent troubleshooting in diagnosing this problem. Thank you to everyone who posted Feedback, those of you who took the time to phone Apple, and also to Apple Level 2 Phone Support for their assistance in escalating this matter up to US Engineering.
Happy Podding everyone!
Kind regards,
Gopha.

Hello folks, Resident Furball again...
Many folks have now reported that Smart Playlist functionality has been properly restored to the iPod.
However, some folks have been reporting that Smart Playlists containing Podcasts are still coming to grief.
From what I have seen reported, the firmwares prior to the Updater 2005-06-26 that broke Smart Playlists had the ability to dynamically update Podcast-containing Smart Playlists, but this functionality has not been restored in the latest 2006-01-10 that has fixed 'simple' Smart Playlists.
I don't use Podcasts myself, so if you would like to know more, please refer to posts from Vibeeen and Tutackhamen who have described the continuing issue in detail.
In the meanwhile, I have drawn the attention of Level 2 Support to these reports, and recommend that you continue to submit appropriate Feedback if you are affected by this quirk.
Kind regards,
Gopha.

Any Problems With Security Update 2006-002

Hi a few weeks ago I updated my PowerBook G4 running Mac OS 10.3.9 to Apple Security Update 2006-001 and instantly my Dock Meny dissappeared after installation and Safari broke. My Dock Menu returned after installation but Safari remained broken.
In the end I simply reinstalled Mac OS X Panther from scratch, recreated my user account and copied my data (I had it saved) back to my Mac.
I don't want to run the risk of something like this happening again. I do not have Apple Security Update 2006-001 installed at this time but I do have Apple Security Updates from 2005 installed and 10.3.9 on my system.
If I install Apple Security Update 2006-002 on my Mac (will be updating from 2005 security updates) - not updating 2006-001 to 2006-002 but installing first 2006 Security Update for the first time could I run into any problems?
Want to hear from other users who have installed this update - have updated from 2006-001 and preferrably anyone who is installing this update directly (not over 2006-001) before updating myself.

Ive got some serious problems with 2006-001 (and they wernt cured by installing 2006-002).
Photoshop and flash mx stopped working and I am unable to reinstall either!
Ive deleted all prefs, caches, everything associated with these apps.
Ive tried installing different versions of both apps - but to no avail.
Ive repaired disk permissions (even in single user mode) - and while that did straighten out a few incorrect permissions and uid's it did'nt fix my problems.
Totally at the end of my tether now, and getting impatient with Apple - this is my livelyhood and I cant afford to have downtime!
The "broken webkit" fiasco at the back end of last year was bad enough, but this just takes the p*!
Not happy - but hopeful that someone has a fix (preferably one that doesn't involve archive and restore)....

Problems with Security Update 2006-002

Hi there,
I have problems with latest security update. I do not know what went wrong, but after installing "Security Update 2006-002 (PowerPC)" (1.0) on 2006-03-14 15:52:40 +0100: with Software Update from Tiger, my desktop (and probably not only desktop) is damaged.
The most visible thing is that all .html and .htm documents on my desktop does not have Safari icon anymore, they have some 'blank' icon and doubleclick on them DOES NOT start-up Safari, why?
See here on the screenshot: http://www.jirkacech.com/files/Tiger-problemy-screeshot.png
note blank "apple - start.webarchive" also the Safari itself have somehow damaged icon, to same blank thing with triangle, possibly some 'generic app' or 'default.app' icon. It sits in the dock on 5th from left...(dont worry about real safari icon, that's newly added by me)
Also, on, second screenshot, http://www.jirkacech.com/files/Tiger-problemy-2.png you see that safari itself have some strange icon.
I am getting crazy, since I do not know what else is broken by last update.
I have tryed to repair permissions at least 3x, and also run update_prebindings and reboot, delete all system and user caches, and reboot.
Whole issue is system-wide, not only for one user.
iBook G4 Mac OS X (10.4.5) 1.33 GHz, 512 MB, 12-inch

The first thing you can try, if this is limited only to Safari icons, is to select on such icon, then press COMMAND-I to open the Get Info window. In the Open With section select Safari from the dropdown menu as the default app. Then click on the Change All button.
If this doesn't resolve the problem or if the problem extends to other appicons as well, then you may have some disk corruption resulting from not repairing the hard drive and permissions before doing the update. I suggest you do that:
Boot from your Tiger DVD. After the installer loads select Disk Utility from the Utilities menu. After DU loads select your OS X volume from the list on the left, click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (3.0.3 for Tiger) and/or TechTool Pro (4.1.1 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Problem with Security Update 2006-002

I have downloaded and installed the latest security update (2006-002) on my iBook running 10.3.9. As a result apparently all my Keychain related functionality is gone: Keychain Access blocks forever trying to display the password of an entry, and, more annoying, all possibility of connecting to my WiFi network (WEP key) is also gone.
I recreated a default Keychain, and tried to log on to the wifi network: the password dialog blocks forever here too.
I tried to track down what are the components changed by 2006-002, and the list is really long (I'm lost in there). The only indice I have about the problem is my Library/<myusername>/console.log where I have entries of the type:
Keychain Agent [318] NSKeychain is now obsolete!
Keychain Agent [318] NSKeychainItem is now obsolete!
Keychain Agent [318] NSKeychainSearch is now obsolete!
I suspect some libraries have been changed by the update but my keychain software hasn't.
Does anybody knows of a workaround? I'll backup and reformat/reinstall 10.3 tomorrow (after buying a pack of CDRs) but I'm rather annoyed to have to spend one or two days downloading and reinstalling all the software I need.

Thierry,
Great!
A lot of individuals (myself included) believe that repairing permissions before and after an update will keep problems from ocurring.
Glad it worked for you!
Bob

Problem with Ipod updater

so here's my problem--
I tried putting new music on my ipod, and it told me that my ipod needed to have a software update. ok, no problem. downloaded the software update, and when i tried to update the ipod, it told me that it didn't need an update, and when i tried to update it anyway it said there was nothing to install.
craziness! I can't update my ipod but i can't put new music on it without an update.
help!

gr8ball,
For starters, how about letting us know what software version your iPod says it has installed. See:http://docs.info.apple.com/article.html?artnum=60984
See how that relates to the latest version available for your iPod model as listed on the Updater download page: http://www.apple.com/ipod/download/
We'll see where that leads.

BEWARE of iPod Updater 2006-01-10

I just ran the iPod Updater 2006-01-10 on my iPod Photo and it erased the disk and made it unrecognisable to the OS. I then tried to run the iPod Updater 2006-01-10 on it and run restore, but it could not read the disk. So the iPod was DEAD. Luckily I had iPod Updater 2005-11-17 on my machine and it seems to be working.

In response to the thread I created 24 hours ago consolidating discussion of this issue, Apple has locked the thread, locked me out of my former user name, and deleted my attempts to continue the discussion on this board. I can no longer post to these forums with the name "L3263827"!
Apple seems to be dodging this issue, and I wanted users of the forums to be aware of their despicable behavior.
Many of my previous posts have been deleted. If I disappear again keep the discussions up! Apple will not address this issue unless it is demonstrated that the updater has caused problems on a "significant number of units". Apple's position seems to be that the updater is "working" on "millions of units" and therefore those of us with problems are insignificant or irrelevant.
After hours on tech support today they offered to repair my iPod without charge (as they should have offered from the beginning), or to send me a $100 coupon towards the purchase of a new unit (which I was apparently supposed to be honored to receive). I have had to address the lockout of my userID through different channels.
Attention users with old iPods that are now paperweights: Report the problem! If we don't report the problem and prove the pervasive nature of this issue Apple has repeatedly stated they will ignore it!
Check the old thread "Complete iPod Failure" ( http://discussions.apple.com/thread.jspa?threadID=330396&tstart=0 ) See how many users reported problems between 4pm and 9am! Don't let Apple steal your iPod and sell it back to you!
I suggest users experiencing problems with iPod Updater 2006-01-10 now create new, individual "Me Too Updater 2006 - Username" threads with descriptions of their problems and models, rather than post to a single thread Apple can lock and ignore.

Problem with ipod nano updater

Hi.
I have the other problem with my ipod nano. I reset my software ipod nano, but ipod updater 2006-01-10 write:"iPod Updater 2006-01-10 cannot continue because there are other applications using iPod. Please close all iPod applications andtry again.". But I don´t using other applications, iTunes is closed. I try my iPod update on other computer, but text is same. Can you help me please?
iPod is correct only as external disk. Thank you.

Hi,
I'm on a Mac so things may not work the same. Have you tried restarting your computer? If you do that maybe nothing will be using it at first.
I hope someone who knows Windows will come to help you.
Regards,
Colin R.

After runnin iPod Updater 2006-06-28 for my 2GB iPod Nano my computer froze

I installed iTunes 6.0.5 and my 2GB iPod Nano was recognized... everything seemed OK. I then tried running iPod Updater 2006-06-28 and this is when my problems began. After running the Updater program my iPod froze during the update process. I had to shutdown my computer in order to stop the updater program. Upon restarting my computer, iTunes no longer recognizes my iPod and if I run the updater program again it continues to freeze or does not recognize my iPod. When I plug in my iPod, Windows recognizes my iPod but my computer becomes very slow. Please note that when my iPod is not connected to my computer it appears to be OK but all my data has been removed. The updater program also appears to have been successful in updating my iPod to v1.2.
To try and resolve this issue I performed Apple's Five Rs and also followed Apples instructions for "iPod shows up in Windows but not in iTunes." Please see the links below for these procedures.
http://www.apple.com/support/ipod/five_rs/
http://docs.info.apple.com/article.html?artnum=93716
Every attempt I have made has been unsuccessful and I am contemplating reinstalling Windows XP SP2. Can anyone help?
MSI K8N Neo2 Platinum with AMD Athlon 3200+ Windows XP 2GB iPod Nano and iTunes 6.0.4.2

same problem with my 4GB nano. I believe the updater is messed up, as all previous updaters work fine to restore for me (with a needed kill of the ipodservice.exe)

IPod Updater 2006-06-28 still says Don't Disconnect...

Hello.
This evening I tried updating the firmware of my iPod. Everything seemed to go ok. When this was finished, their still was the "do not disconnect" message on the screen of my iPod.
I decided to try the restore button.
iPod Updater 2006-06-28 now says: restoring done, wait till it is really done, don't disconnect the iPod.
Now, this message is already on my screen for more than a hour. My question: is this ok and normal?
(perhaps I have to say that my iPod wasn't charged completeley.)
I hope someone knows something about this.
iRubke

Ok, you see the thing is, I'm only 13 and I have like
no idea as to what I should do. and most of all, I
don't really have a clue as to what you just said.
I'm sorry if I'm bugging you, but I think what
you're saying is that if I remove itunes and i
reinstall it, all my songs will be there? This is
so confusing. You know what? Thanks for your help
anyway. I appreciate it.
Okay Shorty1324, I have uninstalled and reinstalled iTunes i don't know how many times and my music files and folders have never been erased from my computer so you don't need to worry about that. However, if you do decide to uninstall iTunes again and think it may erase your music, try making a backup copy (not a CD) of your all music files and/or folders. meaning, make a totally new folder, save it somewhere on your hard drive or desktop where YOU know everything in it will not be harmed if iTunes decides to go ape (for lack of better words). if everything works according to plan, (meaning iTunes works without any problems) then your iTunes problem is solved. but keep the backup copy of your music in case something else goes wrong. hopefully this explanation helps you. i know it's hard to understand technical jargon but you will learn as you get older. no worries!
30GB iPod with Video Windows XP

5gen iPod not loading in iTunes or iPod updater 2006

I just got this 5th gen iPod for christmas and I have just started having these problems. I plug the ipod into the computer and nothing happens -no load in iTunes and the updater doesn't read it.
Just before this problem started happening the iPod would skip or freeze while playing songs. It would start out as just a delay of the song and the time reading would freeze but the song would keep playing. Then they would both freeze and I would have to restart it.
I need all the help I can get -thanks

iPod Updater 2006-01-10 has caused a lot of problems for a lot of people. If you were experiencing problems before you attempted to install the updater, I suggest you phone Apple's tech support and take advantage of their free within 90 days of purchase support. Or, if you have an Apple store near by, drop in and let them take a look.
If you had no problems before attempting to install the iPod Updater 2006-01-10 I suggest that you post a "me too" message to the "Complete iPod Failure" thread from 1-23-1006 ( http://discussions.apple.com/thread.jspa?threadID=330396&tstart=0 ), with a description of the problems you are experiencing and what model iPod you own. That thread is an effort at consolidating discussion of this specific issue, as well as a collection of the myriad possible fixes available.
Then phone Apple's tech support (1.800.275.2273) and let them know you've had a problem with the iPod Updater 2006-01-10.
Choose menu selection #1, Technical Support, and talk the automated responder through your configuration.
Good luck!

Backlight problem with software updat 1.1 for neno

the new 1.1 software update of 'iPod Updater 2006-01-10' for neno stuffs up the backlight. if i leave the light in always off or always on and try to use (press and hold) menu button to manually switch on and off the back light DOES NOT WORK any more....
apple pls fix it asap...

heres wats new with 1.1-
1. holding menu will take you to the main menu instead of activating or deactivating the backlight
2. lyrics and album art staying on screen and not disappearing after 10 seconds
3. Apple Radio Remote support
4. Line-out problem, occasionally when going from headphones to line-out, there would be no sound.
5. The 'Alarm' feature has been overhauled, easier to set the time, and a little bell icon is displayed next to the 'Alarm' menu item when it is set.
6. 'Screen-lock' has also been changed, slightly different interface, the numbers are in sunken boxes as opposed to the red glow. And a new warning is given telling you to hook your Nano up to your comp if you forget your code.
7. There was a problem with turning off, if you scrolled back or forward through a playlist/album, back to the main menu, sometimes it would not turn off.
8. The song title is in bold above the lyrics when you go to the lyrics screen
9. itunes opens almost instantly (within a second or 2) with the ipod showing. Before, this used to take 5-10 seconds, maybe more.
10. Reduced lag, before, when scrolling and clicking quickly through menus and songs, had some 'slow down', this is gone now.
11. Before the update I noticed a lag when I would skip songs, the next song would come on but the tags would have a slight lag on them and that has been fixed as well.
12. More accurate battery meter. Doesn't go down too quickly as it used too. One person said that it actually increases battery life after a testing.
13. When using the Universal dock with remote the backlight will come on after you change the volume, before the backlight remained off.
Nano 4GB black,Moto RAZR V3 black, PSP, all kinds of cases for nano,radio/remote Windows XP <img src="http://i36.photobucket.com/albums/e13/superman5656/s.gif"align="right"</span>

IPOD updater 2006-1-10, now no sound after video plays for a few seconds

I installed the latest IPod updater 2006-1-10 and now all my movies will hang for a few seconds and then the sound stops working. If I forward through a few frames, the sounds comes back and repeats the same behaviour.
Anyone have a fix or seen this before?

iPod Updater 2006-01-10 has caused a variety of problems on multiple iPod models.
I just spent an hour on the phone with tech support. They forwarded me to some higher level techs due to my extreme heat while recharging issue. They still seem unaware of the problem. I suggested they read the forums to see just how widespread the problem is. The tech I spoke with assured me she would pass the problem up through the ranks and check the forums, but she said they haven't had a lot of service calls on the issue.
SO!
I suggest that everyone post a "me too" message to the "Complete iPod Failure" thread from 1-23-1006 ( http://discussions.apple.com/thread.jspa?threadID=330396&tstart=0 ), with a description of the problems they are experiencing and what model iPod they own. That thread is an effort at consolidating discussion of this specific issue, as well as a collection of the myriad possible fixes available.
Then phone Apple's tech support (1.800.275.2273) and let them know you've had a problem with the iPod Updater 2006-01-10.
Choose menu selection #1, Technical Support, and talk the automated responder through your configuration.
Hopefully we can at least bring the issue to their full attention and get them to pull the updater from the downloads so it doesn't ruin anyone else's day!
Good luck!

IPod Update 2006-06-28 taking too long

I'm trying to update my iPod Nano using iPod Updater 2006-06-28 for Windows XP. I clicked on "Update" and waited for a while. I've been waiting for more than 30 minutes now and the update never ends... My iPod displays the message "Do not disconnect" and my computer says that it cannot interrupt the process right now. How long will I have to wait? I'm afraid to disconnect the iPod manually and damage it permanently? What can I do?
Thanks a lot.
Pentium III Windows XP

I used Windows task manager to force iPod Updater to close and, after that, I used the feature "Safely remove USB hardware". My iPod restarted automatically and it's working fine now. The iPod system is up-to-date and it's being recognized by Windows XP and iTunes without a problem.

Problem with iPod Updater 2006-08-28

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