Problem with Itunes and New

Hello,
Can anyone offer me advice how to effecti'vely transfer a (protected I tunes (MP4) file to my Creative Zen? I followed the instructions as Creative has offered, yet I receive a message stating that my player does not support the file.
Thanks

The Apple MP4 is not supported on the New Zen because the .MP4 file is encoded using H.264 compression.
The Zen supports DivX and XVid .AVI video based on the mp4 video compression. You will need to convert your videos to DivX AVI or WMV which are supported.
These explains it better
http://en.wikipedia.org/wiki/Divx
http://en.wikipedia.org/wiki/H.264
Some people reported using Super http://www.erightsoft.com/SUPER.html#Dnload for the conversion.
Also ensure that your videos are no larger than 320x240 pixels.
As for Audio, only MP3, WAV and unprotected AAC are supported.Message Edited by eddy2099 on -0-200705:00 PM

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